I purchased a new HP Officejet 6500 Wireless. The software disk will not install. I was able to load the drivers through the "Add a Printer" and can print in wireless mode. I tried to download the "software" for the scanner and fax on-line...it would not load either. I contacted support and they said it may be a "installer" issue. Does that make sense? I tried to run the software again and got a "fatal error"
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Are there any up to date drivers for HP Officejet 6500, that will will work with windows 7. I haven't had this printer that long, and have new laptop with windowas 7, and now the printer won't work. I will printer and scan picture etc. can print it, but you cannot save it into documents and I cannot use fax anymore. It is not a wireless model. I can't afford to go out and keep buying printers everytime computers are up loaded with new Micrscoft products. I have tried HP, keep telling me warrenty is expired. I can't believe HP doesn't keep their up grades to date. I canot afford to buy new printer at this time.
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If anyone has any clues will you let me know? Maybe there a way that I missed on HP?
my laptop is missing base system device after i have installed window 7?
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View 1 Replies View RelatedHave recently got a laptop with Windows 7 and had great difficulty in getting HP to advise me on getting my HP4110 OfficeJet attached and recognised. Eventually did, but now I'm suddenly getting the message 'USB device not recognized' by my laptop. Have tried a few fixes - turning everything off and re-starting/re-booting ...pulling the power plug on the printer and re-seating it, but nothing works.
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Problem: Windows recognizes this printer and lists it as 'unspecified device'. Attempts to load a printer driver which worked in XP X64 is unsuccessful as also is when I tried to load/find its driver through device manage>listed printer>search through Internet. HP says NO PLAN to support driver for this printer for x64.
I hate to discard an old but working printer. Any suggestions?
Anyone able to get this printer to work w/64 bit 7? Can't install the software or drivers. Works fine on vista machine.
View 5 Replies View RelatedI require a basic printer driver for a HP Officejet J6480. HP will not release a Windows 7 driver before November or maybe even January. In the meantime I need to print. Windows 7 installation cannot find and install a generic driver for this printer.
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View 0 Replies View RelatedI just built a new computer running Windows 7 64-bit and I’m loving it. However, I have one problem that I just cannot seem to fix. I have two printers - HP Deskjet 5550 and an HP Officejet 6210, both of which I cannot print to.
When I send a job to be printed from ANY program (IE, Word, notepad, etc), the job in the print queue immediately says 'Error-Printing". When I run the printer troubleshooter it says there is a 'print job in the queue that is preventing the printer from working' and the troubleshooter will restart the print job which doesn't fix anything.
If I go into the Event Log I can see that windows is logging Print errors. Please click here to view the error:
http://i45.photobucket.com/albums/f77/mattd860/print_error.jpg.
Basically, the error says Spooler Operation Failed with Event ID #372. Searching for this error and event ID on the web has yielded no viable solutions.
Here's what I've done so far to try and fix this problem:
Uninstalled printer/reinstalled
Stopped and restarted spool service
Made sure spooling was set to AUTOMATIC (and it was)
Tried alternate printer drivers (from different printers)
I am running a fully updated Kaspersky Anti-virus so I've ruled out the possibility of a virus.... although I guess this might still be the problem?
To me it seems like something in the /windows/system32/spool folder is corrupt but I don't know where to begin fixing it. I guess I could delete the whole directory and copy the .../spool folder from my laptop running windows 7 but I don't want to risk messing up my otherwise perfectly running machine.
Can't get the driver to work on Windows 7. Anyone have suggestion on how to do this.
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It always displays once upon each boot/login. I'd prefer to NEVER have to see it again.
i bought a new computer and it came with a Windows 7 - 64 bit installed. Attaching the USB cable of the Officejet 6210xi makes the printer work but not the scanner. I do not know what to do but I tried hard to find a solution.
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