Tried To Restart Windows And Got Black Screen
Dec 9, 2012
When I booted up my desktop this morning I could not open any programs, search for files, or open any folders. This is the very first time that this has happened to me. I thought that maybe it was a bad boot, like it is most of time so I restarted my computer. Now my desktop screen is showing a totally black screen with only a cursor. I fear that this might mean that my hard drive is starting to fail. What should I do to get off this black screen? EDIT: The screen turned off as in the computer is no longer feeding it any video. This is usually the part before the computer boots back up but it has been at this screen for a good 4 minutes now. It usually takes 5 seconds.
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Nov 11, 2010
I've just installed windows 7 from dvd over windows XP. Installation went fine and really quick but on the last restart and first starting up of windows 7 screen become black and i cant do anything. The only thing that i see on the screen is flickering bios cursor and only command that respond is ctrl+alt+del. I cant get into my bios at all.
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Nov 28, 2011
I have purchased an OEM pc yesterday and I installed windows 7 x64 on it. Everything went great with installation. No errors or anything. But when I restarted my computer, after the motherboard splash screen a black screen with a blinking cursor top left appears and windows doesn't boot. But sometimes, especially when I wait a few minutes to turn it on it boots normally till I shut it down. It is so random.
My specs are:
Motherboard: gigabyte 970a d-3
Memory: CORSAIR 4GB VENGEANCE DDR3 1600MHZ CL9(*2)
CPU: AMD phenom ii x6 1100t black edition 3 .3ghz
GPU: Sapphire hd 6870 1GHZ
PSU:700watt
OS: Windows 7 Ultimate x64
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Dec 13, 2009
Setup (Windows 7 ultimate 64bit) went fine until its first restart, then it took 10 minutes or so from bios to black screen to login.
After login, everything is fine and smooth. Installed latest nvidia driver for 8800gt Windows 7 64bit, installed antivirus and spybot s&d. restarted.
Again with the 10-minute-black screen. I can't have this.
I have winxp 32bit on the same hard drive but different partition.
I use two monitors but tried using just one and still have the same problem.
I have updated my bios (gigabyte motherboard), still have the same problem.
What is causing this problem? I'm not willing to upgrade/downgrade/change video card, motherboard, cpu or hard drives. Does not make any sense. I only want to try Windows 7 since it's "faster" but I'm perfectly content with winxp sp3. Why is winxp not having this problem? geez.
Can anyone help or should I just give up on Windows 7?
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Dec 22, 2012
Just purchased 2 new (refurb) PC's for my wife and I. It's all I could find with Windows 7 still available. They are both HP Pavilion p7-1233w 64 bit Desktops running Win 7 Home Premium SP1.During Windows setup of PC #1, it asked for a restart. When the PC powered back up, it had a black screen from the start (before the Post screen). I power cycled it several times with no luck. Even switched monitors and video cables. The next morning it started normally with perfect video.I assumed the Refurb PC had a problem and set it aside for return.Been setting up PC #2 for a few days now with lots of restarts. All was well, until I did a restart just now. There was the identical problem. Power cycled the unit twice, and still had the black screen.Then I unplugged the PC, and pressed the power button to discharge the capacitors (fans ran for a few seconds). When I returned power and started the PC again, it functioned normally. I've done 10 quick restarts since to try and replicate the problem, but it only happened that once.
I love these PC's, and I love Win 7, so I hate to give them up. But I don't want the video freezing up on me every time I do a restart. I assume now, that PC #1 is not necessarily defective.Since this is occurring before the post screen, I wasn't sure if it could be windows related.
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Jan 4, 2012
All right so first I'll give some of the basic specs of my system. I have the following hardware:
Phenom II x4 955 CPU
ASRock 870 Extreme 3 motherboard
Corsair vengeance 8gb RAM
An 850 OCZ PSU
a HDRadeon 6870 GPU
and a basic optical drive
Also, I am running Windows 7 Ultimate 64 bit OS
A while ago, my brother was playing some hardcore HoN on my computer. When the game ended, the screen turned black and i was forced to restart the entire thing. I get past the windows logo just fine and even hear the "welcome" sound as the OS starts up. Then, nothing. The screen just turns black with nothing but the cursor. I am able to move it around and everything but cannot do anything. Ctrl-alt-del doesnt work either.
So, i restarted again and this time went into safe mode and tried to check things out. I updated my graphics drivers (which were in no need of an update) and then restarted it again. Still nothing! I tried this multiple times, uninstalling, reinstalling, took a break. When I came back, I decided to boot from the disc and start afresh. I went through the process of setting up the OS and all the motherboard drivers (and the GPU drivers)...
I was able to login and download firefox and a couple of other security programs. I thought I had done enough and windows needed to be restarted to finish its update so I decided to restart again... The same black screen with the cursor! I have tried everything I know and I don't want to be stuck in safe mode forever!
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Oct 23, 2012
I believe this problem was caused by CCleaner/Revouninstaller, that's the only thing that did changes to my system before this happens. I tried searching for solutions on Google, and I found this guy with the exact same problem.(url) (Screenshot provided by him, perhaps this can help better understand my problem) Tried System Repair/Restore and Safe Mode, none worked. I followed up with a " Last known good config " option, but the problem is still there.
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Dec 21, 2012
Today i restarted my p.c after updating the windows 7 ultimate 64 bit.. but after i restarted it, suddenly the screen went black and this was displayed: "JLPRF is compressed Press ctrl+alt+delete to restart" i followed the command, and every time i did, the p.c restarted and the same message was displayed... i even check the cables,ram and other connection but every thing was fine.. I tried installing the windows again using the DVD, but no use.. The same message was displayed over and over again every time i restarted the rig.. (I never altered any bios setting)
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May 12, 2012
My wife did something on her PC (she doesn't know exactly for sure what & can't explain it completely me), and now she can't boot up her PC. She says it had something to do with changing the security settings for a program she uses a lot so it wouldn't keep asking her if she wanted to launch it, and that's when it told her to restart the PC, then it wouldn't boot up anymore.When you reboot, the screen eventually goes to a black screen saying "Windows failed to start. A software or hardware error may be the cause" or something to that effect. It offers me the option to "Launch Startup Repair" or "Start Windows Normally".If I Launch Startup Repair, nothing much happens --- it says it's adding files, then it looks like Windows is about to boot up, then it goes to a black screen for a long time & nothing happens.
If I choose Start Windows Normally, it simply reboots & eventually brings me back to the same screen again.I've tried using rebooting and selecting ESC to get to the boot menu, then installing the Win 7 installation disc & selecting the DVD drive, then I select thelanguage, then I click Repair, but it sits there forever with nothing happening.I also tried an outside boot disc I found on the web & it doesn't launch.
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Sep 2, 2012
My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)The Memory Diagnostic from the Windows 7 disk ran fine with no errors. I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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May 25, 2011
I have recently bought a computer and I have found that when I turn it on it runs normally until after the "Resuming Windows" screen, where everything turns off and the screen goes black. It had been running well for the last few days, so this came out of nowhere.I have searched this problem and I come up with a bunch of different solutions but no one agrees. The most common reason (apparently) is my version of Windows 7 Home Premium (x64) and I need to install something or other. But I can't even get to the desktop, and no one really explains it simply. [code]
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Nov 16, 2009
i recently just installed a clean install of windows 7(instead of a upgrade from my vista.i got the free upgrade),now everything works fine expect when after the windows 7 splash occurs there is about a 10 second delay were the screen is just black with a cursor.
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Dec 8, 2012
Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen. I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time. Safe mode has the exact same black screen problem.I have done chkdsk and sfc scannow - Didn't fix it.When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.I have tried changing the active partition on information in some of these other threads - It didn't seem to work.All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.
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Jul 13, 2011
advent roma 3000 is not starting, when I turn it on, only black screen and the sound of movement, which comes on and off.
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Apr 8, 2010
his problem started with XP and I decided to upgrade to win 7 pro.
My PC has a black screen on wake up more times than not. Wake up is set for a login screen normally. My settings are screen saver after 10 mins then send screen to sleep in 20 mins, no hibernation mode, rest machine remains alive, runs 24/7 normally.
I have swapped the power supply and graphics card with ones that work in the same model PC and no joy.
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Oct 12, 2012
I let computer downlod updates for windows 7 and then when I hit restart like it said I had to for updates to be complete the screen went blank and the computer justs sits with a black screen. Because it is a laptop I can't power it off and when I try to hit the power button nothing happens. How do I get the computer to start again?
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Sep 15, 2012
I am using windows 7 ultimate on my samsung laptop. today I tried to install ubuntu in dual boot mode with my windows 7. I installed ubuntu 12.04 on e drive( mounted as ext 4) and 1.5 gb of swap partition..the installation went smooth but when I restart I get a blank screen with crusor blinking?
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Oct 20, 2011
My Gateway runs great until a restart is requested by me or a program. A few days ago, it would restart just fine. When I select Restart, the computer appears to shut down fine, it beeps to restart, the Windows 7 screen begins to open but it freezes with three colored dots on the screen. It always stops in exactly the same place.
If I kill power, then boot again I get an offer for Windows to repair itself. If I let it, it cannot repair. If I select Boot Windows Normally, all is well. Except for this one problem, things are really running well. Odd. I've run Chkdsk, SFC/ SCANNOW, and PC Pitstop Optimize3. Nothing finds a problem or fixes anything.
System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 965 @ 3.20GHz, Intel64 Family 6 Model 26 Stepping 4
Processor Count: 8
RAM: 12279 Mb
Graphics Card: ATI Radeon HD 4870 X2 , 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 875155 MB; D: Total - 953866 MB, Free - 824991 MB;
Motherboard: Gateway, TBGM01, , U00B092001094
Antivirus: Lavasoft Ad-Watch Live! Anti-Virus, Disabled
Avast/Comodo
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Dec 15, 2011
i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay powered on with the AC adapter plugged in. One more thing. The LED lights over the buttons. None of the are flashing, besides one, on the far left. And i cant find out anywhere what this LED light stands for.
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Mar 26, 2011
My computer has a problem with crashing while playing a video in full screen. When it crashes the screen turns black while the speakers give out a buzzing noise. Everything is unresposive the only solution is to turn it off with the power button. It happens in any full screen video online or offline and even visualizations from windows media player and iTunes, but only in full screen. I don't think it's overheating either because sometimes it takes 30 mins to crash and other times it will crash immediately when put in full screen. *I've tried setting it back to factory settings thus reinstalling windows. *All the directx features are working with no reported problem there.* I don't think it's a memory issue in the computer, as my specs are:
Windows 7 64-bit
Processor: intel core i5 3.20 GHz
Ram: 8 GB
Graphics card: NVIDIA GeForce GT 220
Graphics card memory: 0.5 GB
Any other ideas?
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Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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Jan 2, 2012
I installed windows updates and restarted my computer. It displays dark screen after restarting it.
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Sep 9, 2010
I just upgraded to Windows 7 on my Toshiba Satellite Special Edition laptop that came with Vista 64bit and the other night i downloaded iTunes 10 and told me to restart my machine so I clicked ok and then my laptop shut off and when it came back on the Toshiba screen came up as usual but seemed to stay on longer than normal then it goes to a black screen with a underscore that blinks for a few moments then becomes solid. Ive tried to use the "F" keys to get different boot options because i have the windows 7 ISO disc and a ubuntu disc that I could use but whatever i try my laptop wont process it just does the same thing over and over again and bever proceeds to the actually boot up windows.
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Mar 18, 2011
I have a Toshiba laptop running windows 7. It has been running like a well oiled machine since the day I got it.I turned it off to watch TV, then when I turned it back on, the screen shows the Toshiba screen for about 1/4th of a second and then goes black.If I hit F8, F10, or F12 nothing shows up.
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Mar 18, 2012
While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far: These all give me the black screen of death with movable cursor:boot in safe mode boot in safe mode with networking boot in safe mode with command prompt last known good configuration I did an initial system startup repair which went through and said it repaired it, rebooted, but no change. I did a pre-boot diagnostic test - nothing memory test - nothing tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!) tried restoring from restore point on external disk - seemed okay, then failed. chkdsk - found some stuff, fixed it, no change. tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Windows 7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow.
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Aug 8, 2011
i have an HP Pavillion dv7 with windows7. It is less then 3 months old. Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again. SO i called customer service at hp, and we worked on it for an hour.THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again. lol
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Sep 14, 2012
After restart, Lenovo Windows 7 home basic just shows a colour Window 7 logo screen and does not show desktop even after clicking on anywhere on the screen?
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Jun 21, 2011
Recently my Satellite M305-S39052 was upgraded from Vista to Windows 7 Pro. Everything works fine except for a couple of things; the machine will not restart and even though the buttons on the keyboard are lit, the screen goes black and will not finish the restart sequence. Besides that, after a Windows Update, the pointer will not move and then I have to shut down. After starting in safe mode and doing a System Restore, everything works except for the restart and the Windows Update.
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Sep 13, 2011
Today i noticed that after my windows 7 logon screen i get a black screen with only my mouse pointer on it. i already tried restoring to a day before the problem but same thing happens. what can i do to fix it? seems to me that the problem started after i installed hotspot-shield i guess it cameout with some driver installer but i dont know which ones
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