System Will Reboot Instead Of Shutting Down
Feb 24, 2011
I've just built my own PC and installed Windows 7 64-bit. It was working great for the first few weeks, then about a week ago, after some Windows updates, the computer refused to shut down. When pressing the shut down button, which is set to shut down not reboot, it would reboot instead. I decided to just reinstall Windows 7 completely. It worked.Yesterday after recent updates to Win7 the computer once again stopped shutting down. Every time I try, it will begin to shut down and then will immediately reboot itself. This time the complete Win7 reinstall did nothing.
1. total reinstall (worked first time, not second time)
2. reinstall with no updates, choosing non-security and non-critical updates
3. system restore to the point of first install --still no good.
4. gone through windows itself and had it check for anything damaged and fix it
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Jan 29, 2013
My system is not shutdowning even kept for a long time
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Sep 24, 2010
I have been having problems during logon that I get system shutdown message while typing in password, sometimes before. I eventually get in after several attempts. This also happens in safe mode. What could be causing this behavior?
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Dec 8, 2011
My system shutting down automatically.
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Apr 22, 2011
I'm just wondering if this is something abnormal. I keep my system up 24/7 just shutting off display without putting it to sleep/hibernate. Every morning when I wake up and check the kernel memory, it's quite high >500mb. I checked with a friend and his is onli about ~300. What does this mean, a memory leak?
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Nov 10, 2011
I have an Intel Quad core system giving me some headaches. 4 memory slots on the motherboard - 2x2GB + 2x1GB sticks. System cold boot speed is fine, but on a reboot it takes about 300 seconds to go from the "Starting windows" animation to the desktop. This is a clean install of Windows 7 x64. Memory tests OK - (PC Check, Windows Memory Diagnostics, Memtest86)
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Jul 20, 2012
For a few months now, whenever I boot up it seems that all of the USB ports on the computer, including the network adapter just simply won't work until I've reinstalled. What's weird is this is true for all but one USB port, which is located on the back of the case. I've kept my mouse plugged in there so whenever I need to restart I can easily reinstall the drivers... And really it's not that big of a problem or anything, it's just become an annoyance at this point, you know?'ve tried updating the drivers in question and it says they're up to date.I'm not sure what else I can do past that since I'm not that knowledgeable in this area. The drivers that are experiencing the problem I described are; "Realtek PCIe GBE Family Controller" -and- "Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26"Another thing I guess I'd like to ask about since I'm making this post... I have a USB port on the front end of the PC which won't work whatsoever even after reinstalling drivers. We had a power outage a while back, and I thought maybe it could have fried it or something
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Dec 3, 2011
I have just performed a full system restore on my Dell XPS L501 with Windows 7, but now it won't boot up. I get a 'Bootmgr is missing' message. I think I might have to try re-installing Windows but did not receive a disk with the PC. Anything else I should try?
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Sep 18, 2011
I personally still use xp pro x32 so I'm not fully up to speed with win 7.The beast, hereinafter called 'it' has started going into infinite boot ups and trying various fixes (including restoring the hives) have been unsuccessful and the original hives put back. It was originally a Vista OS and was upgraded to Windows 7. Before it went sick, AVG10 reported trojan.Redbrowser. Despite providing instructions to remove, my friend reported that the trojan had stopped doing whatever it was it did. (Hmm, I don't think so) Anyway a few days later AVG10 apparently disappeared and stopped scanning. The infinite reboot started and 'it' is now in my hands.
Won't boot 'Last known good ...'
Won't boot in safe mode
Won't boot to safe mode command prompt
Tried system repair (auto) - both from it and from Windows 7 cd - same result 2-iterations get me to login screen, leaving alone or logging in. Same result - reboot Using recovery options - system restore - attempting repairs gives unknown Bugcheck f4 params 0x3, 0x84c81c48, 0x84c81db4, 0x8201bd60 clicking finish gives a reboot but cancel gets me to 'choose a recovery tool'Using system restore gives unsuccessful - failed to extract file C:windows$Nt..from restore point.There are 3-other System Image restore points in Backups , but get message 'selected backup not found'. The backup sets are on another partition on same disk and can be seen from command prompt provided in the recovery options but I can't find a way to tell 'it' to look there.I've tried both rstrui and wbadmin from the command prompt but still can't get them to see the backups - just 'not found' errors.
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Oct 20, 2011
with a little internet problem on a Windows 7 professional system.
Essentially, last week after an Update, I could not get back onto my driver (the hard drive is partitioned so I have a section and my other half has another). A system restore to the previous day has allowed me to access the computer again, but the internet is gone.
The OH can use the internet on the same computer (I am on his half now), so there is no fault with the modem, the cable or the internet connection per se. We have tried to restore the internet using various manual methods, but can get no further than the SetUp. At this point we get a message Error 711, and reports that the Remote Access Auto Connection Manager is not responding.
I have tried to fix this today, but cannot get onto the services to fix it - when I click on Services and go to 'run as admin', the message appears "Class not Registered". I have also had this message when trying to connect the internet by writing a manual IP address, and when looking for the IP drivers.
The OH is threatening F*kdisk which would mean I lose everything on the drive, but I do not have another solution.
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Aug 26, 2012
My HP Presario CQ62 acts strangely since last night. After playing videos and audios for a while, suddenly there is no audio when playing videos or audio clips and the system freezes and I turned it off. I just updated iTunes to the latest version and was syncing with the iPod. I also updated Avast free anti-virus to the latest version about 2 days ago. That was last night. This morning, I also experienced the same thing. I was also syncing using iTunes. I was using Chrome and after I closed it it would not start again. Then the system reboot itself. Recently I also use msconfig to uncheck HPMSGSVC.exe (and a few other options) because it was taking so much time to boot up.
What is causing this suddenly no audio problem, among others, I described. Windows froze again after I typed the last sentence. I shutdown and restart windows. This happens after 1-3 hours of use since last night.
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Oct 22, 2009
I downloaded the student version of Windows 7. I'm running Vista business so I had to do a clean install which went fine, it went through the first two steps fine (I forget the names) and then says it needs to restart to finish.
It restarts, goes to the new windows start up screen (which looks nice), that screen goes away and then shows the cursor for about 5 seconds and then the system restarts. It'll do this for hours. I also have a DVD version of it, tried that, same story. I've tried updating drivers, unplugging everything, and hitting F8, nothing worked. Any other ideas?
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Feb 10, 2012
my issue is with windows 7 giving me an error message on boot up. I started having a google redirect issue on my dell laptop the other day. I though I had taken care of it with malwarebites, but suddenly while I am surfing the net the screen goes completley black and I am faced with a blue screen of death. Can't start anything. Safe mode, system repair, and system restore either freeze or get the same blue screen of death.I finally end up using the Dell system local backup that is a preloaded recovery tool on their computers, and the two burned recovery discs I made with it when I first got the pc. Using this I restore the PC to its factory setting wiping out my old files and partitions. It works! and I go through setting up windows like the first time. It loads up and is working fine. I load on some anti spyware programs scan my computer, set up the internet, and start updating windows.Once I dowload my updates and restart my computer the computer will not boot windows. I get a error that goes something like this Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:
1. Insert your windows installation disc and restart your computer.
2. Choose your langugae settings, and then click next
3. Click "repair your computer."
Status: 0xc000000e Info: The boot selection failed because a required device is inaccessible.I cant get safe mode to work. Basically my only option is to stick my recovery disk back in and repeat a factory fresh recovery and that gets my computer back working, but every time I turn it off I get the boot error. It is frustrating because I can get it to work fine otherwise. Right now I am just putting my laptop to sleep mode but I would like to be able to turn it it off without recovering windows each time!If you have any ideas that could help me that would be great. I am thinking there is some sort of lingering software/hardware incompatibility or the virus/malware altered something to make the boot up process change. I feel like there is something I could probably do or run in windows to fix this. For awhile I was thinking my hard drive was messed up, but if that was the case I would assume I would not be able to recover windows and load anti virus software on it and have everything be normal, only to not have windows restart.
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Jan 19, 2012
I recently had a problem with reformatting a partition. It was solved by relocating the pagefile.sys.
Now whenever I boot upon login it says the system has made a temp pagefile system. I try adjusting the size of the pagefile system to much more, less, or equal to amount of ram (4gb). Doesn't seem to solve it.
dropbox has stopped working too; it seems like that malfunction may be related to the pagefilesys
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Aug 29, 2009
I have Installed Windows 7 Ultimate x64 RTM 7600 and everytime i reboot my computer it asks for a system disk... I have to Put the Windows 7 disk in the dvd drive and reboot for it to load.. anybody know what may be causing this?
Also when i reboot i ahve to disable and re-enable my Network adapter in order to connect to the internet..
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Jul 5, 2010
is there an easy way to reboot into a different operating system thats on a different harddrive from the desktop?
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Jun 2, 2012
Is there any way I can create a shortcut (or file) to reboot the pc straight into the System Recovery (F8) menu.
I've been able to create one for the Windows 8 PR (in virtualbox) not sure if I can do this in Windows 7 though.
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Jan 12, 2012
When I go to Control PanelAll Control Panel ItemsPerformance Information and Tools and click "Rate this computer," it crashes before it's done.Desktop Window Manager Sessions Manager is disabled, not running, and the option to start it is greyed out. sfc scannow didn't finish, so I ran it at boot (url) That gave me the error "There is a system repair pending which requires reboot to complete." I rebooted into windows and then back to the disc several times and got the error each time. My computer does not have a pending.xml file. Since sfc scannow wasn't working, I tried to do a repair install (as described here: http://www.sevenforums.com/tutoria [...] ml?ltr=R). I ran the compatibility check (by clicking "upgrade" after starting setup) on the windows 7 disk and it gave me this message: "Windows needs to be restarted so necessary changes to system files can be made before continuing." Restarting, however, does not accomplish this. What can I do? It seems my main problem right now is finishing up whatever Windows thinks it needs to update on a reboot (I've rebooted many times since discovering the message.
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Nov 25, 2010
My office system is a Dell w/ Win7 and it's been running fine up until 1 month ago. Then it started this odd behavior. On a cold boot it runs about 5x to 20x times slower than normal, almost as if it's just running on a single core locked at 5%. Boot time to hit splash screen is 2.5 to 4.5 minutes (normal is 30 secs). And once I hit return on my pwd the system continues to run in super slow motion. If I just force a reboot, select Boot Windows Normally from the trouble menu, the the system boots in 30 secs, logs in fine, and runs normally.My boss has told me that other Win7 computers he owns/operates are now doing the same thing.I've no idea what could be causing this. Hearing that other Win7 computers are doing it tends to make me believe it isn't a problem specific to this computer or even this small office network. There are no USB devices other than the mouse and keyboard and we've switched those out. We'd recently installed virus protection software, but we removed that and the problem still continues.
The only other thing I can think of, is that we recently installed a printer driver so the system could print to a Brothers laser printer attached via USB to a computer across the local network. And come to think of it, my system wouldn't even see that printer and allow driver installation until we plugged the printer directly into my system. After installation we moved the printer back, and changed the settings for the system to find the printer across the network. I'll look into uninstalling that driver next time I'm in the office.
Update: New day, new slow boot. This time I forced an early reboot and I got the option to start a Windows Startup Repair. I started that, skipped doing a System Restore and let it run. Finally it came back with all tests fine except the following which crashed: System Files Integrity Check and Repair , Failed , Error Code #0x490 , Time Taken = 541573 ms. So it looks like the test that checks for problems crashed, leaving me to wonder if there might still be some hidden problem. And yet reboots run perfectly normal.
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Oct 6, 2011
I had my laptop for about 5 months running OEM Win 7 home premium 32bit. The system came with no disks so I am stuck, for now, with the copy loaded. Anyway, things had been running smoothly up to a few weeks ago, for when I tried to put my system into hibernate, like I've done many times before, the screen went black, but the system did not power-down. I could not do anything but power-cycle it. When it came back I got the "Windows failed to shutdown properly blah blah blah" message. I tried 'sleep' and the same thing happened. I don't do much in the way of adding or removing programs on this laptop, aside from updates and the only recent hardware change was using a usb mouse. Which I have tried removing this and there was no change. I have tried updating drivers that needed it (video, audio, and network) as well as the BIOS. No luck.
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Jun 22, 2011
I've been using a Java Applet on my notebook, but the other night I was at home without it. So I decided to run it on my desktop instead. When I tried to run the installer for the Applet, my system slowed to a massive crawl. The problem seemed to big to be installer-specific, so I loaded up my E-banking, which uses Java. This didn't just slow my system to a crawl, it down-right froze it, requiring a hard reboot. In short, using Java will freeze or slow down my system massively. I've tried the following myself:
1) Installing latest drivers for my Radeon 4870 video card
2) Uninstall Java, re-install Java
3) Disable Windows Firewall
None of this has worked. I've tried in both Firefox and Chrome, same results, though Firefox seems more prone to the freezing problem.
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Oct 9, 2012
When I start my laptop, it shows the HP logo, begins to boot and is almost instantly interrupted by a white screen that scrolls down from the top. It reboots right after the white screen.I am able at the HP logo screen able to navigate to System Restore and that is where I run into my next problem.When the System Restore window opens for confirmation it shows that "Local Disk (C) (System)" status: "Ready to restore" and the check-box next to it is checked.The next line has a empty check-box for "Local Disk (C)" with the status: "The drive cannot be found." I can also successfully boot into Safe Mode with Networking. I can access all my files. Which leads me to believe that it is a hardware problem. Possibly the motherboard or graphics card.
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Apr 20, 2012
My computer hard drive crashed a week ago and most of my back-ups went with the system. So, I got a new 500 GB drive and have been re-installing everything from scratch. I started with a clean install of Windows XP (service pack 2), which took forever to get all the up-dates done. Then I upgraded to Windows 7 and did the up-dates for that. I didn't make a recovery disk at this point because I wanted to get everything installed first.Unfortunately, the last time I went to reboot it failed. When I power-up the computer it stalls out on the Dell BIOS screen. I can't get into Safe Mode, Setup, or the Boot Menu because my keyboard and mouses are not working. They are both USB and none of my USB ports are working. (Also, I have not PS/2 ports on my machine.).
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Aug 29, 2012
It's all about my friend's PC and it has the following configuration:
[code]...
The first thing i want to do is to buy a new single RAM memory of 2 GB at 800MHz, because personally I think that the RAM is the weak link of the system.The first question is: What is the best combination? To have 3GB of RAM at 667MHz or 2GB at 800MHz.Now with the currently configuration (1GB at 667MHz) the level of used RAM memory in idle is 75%.The other problem is that every time when the PC is shutting down, the green light turns off and the red one is blinking very fast, giving you the impression that it's always lit; and the red light intensity is very low; (it emits less light). The PC has 2 coolers (one for CPU and other to the power source ...and the VGA doesn't have a cooler) and when the PC is shutting down the phenomenon with the lights happens and one of the coolers will never stop (i don't know which of them).the red light is blinking very fast at low light intensity and a cooler is on.and those will never end up until you will press the shut down button for a few seconds.The system was configured (installed the OS and the other programs)... by a guy with knowledge and he said that this happens because of the newer OS installed. (Windows 7).This problem doesn't appear when restarting the PC.It appears only when the system is shutting down.The second question is: Can the small capacity of RAM (1GB) lead to this phenomenon?
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Mar 22, 2010
I am having an issue with windows 7 64bit. Every time i am done using the pc, it will randomly shut down, at different times. I have no clue what the issue is. I do not have a heat problem , nor PSU problem. When I am on the computer, whether it is 20 mins or 4 hours, no problems, but when I am done using it, and nothing is being used, it will just shutdown.
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Nov 3, 2011
my computer started to shutting down by itself a few days ago. It will shut down just from turning it on, sometime a few minute while its on, and even a hour later. One time, it shut down by itself but the PSU is still running. [code]
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Jul 18, 2011
i have a windows 7 laptop, and i'll be either working on a document or trying to upload an edited video to Internet when my computer inexplicably shuts down - taking with it all my hard work. i've run malwarebytes antimalware and it finds nothing. i also installed a norton security suite from comcast recently, so i don't know if that has something to do with it.
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Jun 21, 2012
I have a non-tech friend whose windows 7 machine has started shutting down as soon as he signs in. I have used combofix previously but he cannot get windows up long enough to run it in normal node. I had him boot into safe mode and checked out msconfig and the registry to see if anything was hung out there. I don't have any other options other than running combofix in safemode but I understand that is possibly problematic.
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Apr 21, 2012
I've been having this problem where my Internet shuts off about 1 or 2 minutes after I open my browser. Its not a problem with my Internet connection (I have a 5bar connection) and I can use my I-pad on the internet with no problem. Im wondering what's wrong and how I can fix it.
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Jan 17, 2012
it is a week or so that I have a problem with my PC.When I shut down the PC, instead of turning off, he restart.Before restarting, for a brief moment I can see a BSOD screen, but I cannot read it.After the PC restart, I see a small window telling me that the PC was restored due to an error. [code] A week and a half ago, I installed two add-on cards ( a PCI USB card and a PCIE USB 3.0 card), and with the PCI I has troubles to make it run, so I uninstalled it and I sent it back to the store.With the USB 3.0 instead everything was fine.I dont know if this is related to the problem I have right now.
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Jun 22, 2012
My problem is when I shut my pc down I get a BSOD which says physical memory dump with error 0x000000 (thats all I seen, sorry) and then my pc restarts. It happens sometimes but this morning it happened when I was on my Google chrome. I have cleaned my registry, defragged my hd, ran my anti virus. I even bought new RAM because im a newbie to problem solvering crashes.
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