BSOD When Shutting Down Pc
Jun 22, 2012
My problem is when I shut my pc down I get a BSOD which says physical memory dump with error 0x000000 (thats all I seen, sorry) and then my pc restarts. It happens sometimes but this morning it happened when I was on my Google chrome. I have cleaned my registry, defragged my hd, ran my anti virus. I even bought new RAM because im a newbie to problem solvering crashes.
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Jan 22, 2012
My OS is a Full Retail version of Windows 7 Home Premium 64-bit. My system has around six months of use with the same Windows installation. In the last two months I've been experience some random BSODs when turning off my PC. They would happen one day and I would experience them again one or two weeks later. I've been having some issues with my video driver while using Firefox, but I'm pretty sure it's just a conflict of this particular program with my Nvidia 286 driver.
Attached are the requested files. The first .zip contains files collected with SF Diag Tool V4. Since I just now realized that's a complete different Forum, I've also created another file following this Forums "official" instructions (Seven Forums 2).
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May 17, 2012
I have Windows 7 Home Premium 32bit and when i went to shut it down i got BSOD.Technical information stop:0x0000008e(0xc0000005,0x8c9dc3bc,0xb9b1ba04,0x00000000)classpnp.sys-address 8c9dc3bc base at 8c9d8000,data stamp 4a5bbf18
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Jul 9, 2012
It is a 1-week old PC (installed OS a week ago), and I installed the OS by downloading it from Microsoft and installing it using a bootable CD.
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Dec 27, 2011
I have problem on laptop toshiba A300D with windows 7, 32bit premium.I had vista and there was no problem, after i decided to upgrade to "better"It sometimes crash few times in one time and another time it run like 5 hours without problems.
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Apr 9, 2012
i have a basic, stock HP Pavilion m8109n PC. I moved about a month ago and out of no where it started randomly shutting off with NO BSOD, most commonly when I'm watching a movie, browsing the internet, or doing any day-to-day tasks. I'm fairly familiar with all things computer, but not having any BSOD to work with inhibited me from easily diagnosing the problem. I did a clean install of Windows, but it kept crashing. I assumed this meant it's the hardware.My first thought was heat. I checked the temperatures on all the sensors�everything from a cold start to seconds before it crashed�but all the temperatures were within range, even under heavy load. It doesn't seem to crash as frequently or at all when I leave the computer idle; it only seems to crash when I'm doing something on it. But assuming the sensor readouts are accurate, I moved on. The only way to successfully reproduce the crash is to plug in my D-LINK USB Wireless Network adapter. I have no idea why this causes it to crash, as it happens with or without software/drivers installed, but it does. I figured this might mean it's the power supply. I bought a new one, plugged it in, but the crashes still happened. It wasn't the power supply.
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Apr 28, 2012
Windows 7 x64 OEM HP p6754y, bought it at Best Buy early 2011 AMD Athlon II X4 640 Processor, 3.00 GHZ Anyway, every time I shut my computer down, I get a quick flash (maybe 3 seconds) of BSOD; not quick enough to read any of it. It never really bothered me because it didn't affect anything I did, it only happened on shutdown. Lately, it's been happening to a full screened, pc-heavy game I've been playing. I opened up my case and dusted it out incase it was the video card overheating or something, but it wasn't that bad.
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Jul 19, 2012
Running Windows 7 Professional Edition x64
-Original OS was Windows XP Media Center Edition
-This was an upgrade version, which means I have to install it on top of another OS.
-Computer is about 7 years old.
-I believe I bought Windows 7 when it came out. They had a great deal going on for students.
-Never re-installed this OS.
It doesn't happen every time, but every now and then when I'm shutting the computer down I'll get the BSOD.
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Jan 22, 2013
For the last 2-3 hours i've been experiencing random shutdowns. No visual cues, no BSOD, just shuts down. here are my specs (computer only 6months old);
Mobo - MSI 870 G45
CPU: Phenom x4 955
RAM: 12GB DDR3-1600MHz
GPU: AMD Radeon HD6670
HDD: Western Digital WD Blue WD5000AAKS
PSU: Cooler Master eXtreme Power Plus RS500-PCARD3 500-Watt
Win 7 home premium 64bit
No overclocks, only BIOS settings changed were the voltages on my ram (over a month ago) edit: thinking it might be my PSU failing... should i just buy another one? if so what would be compatible>?
btw, eventviewer doesn't point to anything specific just says the shutdown was unexpected and i ran sfc scannow already.
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Feb 22, 2012
Windows 7 x64 Fully updated. System has passed 8 hours of memtest with no errors. Have run CHKDSK /F on all the drives. When I hit shutdown or log off about once every 3-5 days I get this BSOD ntkrnlmp.exe
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Mar 13, 2012
This is my second post the first time it was, seemingly, resolved but the problems came back. Now the BSOD happens almost everytime I try to restart/shut down my laptop, and it happens at seemingly random times. The first time I got these advices: uninstall avast! and update bios I did this and the problems were gone for about a week but recently they have been coming back, does someone have any ideas to solve this?
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Apr 17, 2012
Almost every time I close a certain game my computer BSOD's. It only happens during this one game ( ShotOnline ) Which uses GameGuard. Here are my mini dump files if they are helpful at all. It's a MEMORY_MANAGEMENT BSOD. It happens on 2 different desktops.
[URL]
Windows 7 Ultimate 32bit, 4 GIG of DDR2 ram, 300GIG Sata HD, AMD Athlon II X4 propus, Radeon GT 545. IT happens on both of my desktop computers.
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Jun 1, 2012
Recently, my computer has been behaving quite oddly. It hasn't been booting up, but hasnt given any error messages. When I try to boot, it will open up to a black screen where the Starting Windows stuff is supposed to appear, but nothing will happen. I'll restart it a bunch of times, and eventually I'll get one where the words Starting Windows are there, but still nothing happens. If it offers me the option to load the repair program, it will open the screen that says windows is loading the files with the loading bar at the bottom, but nothing will load. It takes anywhere from 10 to 30 restarts before i'll seemingly just get lucky and it will turn on.Also, I've been freezing lately while playing BF3. My video card drivers are up to date, along with the other main drivers. Sometimes, I'll get a BSOD if I wait long enough, but it doesnt ususally happen. Also, when starting, sometimes when it says on the boot screen "Verifying DMI pool data", nothing will happen, and then it will suddenly say: Disk read error, press cntrl + alt + delete to restart.This leads me to believe that it's a disk error, which explains a lot of the symptoms i've been having lately, but I just dont know where to start the diagnosis.
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Aug 9, 2012
Starting earlier today, my internet randomly stopped working on my main PC, though I could still connect and it would work fine on my laptop/phone/tablet/etc. I ran a full McAfee scan which found nothing, and after a couple restarts and unplugging my modem/router, it happened again now.When I try to shut my PC down, it goes to the normal vista "Shutting down" screen, stays there for about 5 or so minutes, and then I get a BSOD.
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Aug 29, 2012
It's all about my friend's PC and it has the following configuration:
[code]...
The first thing i want to do is to buy a new single RAM memory of 2 GB at 800MHz, because personally I think that the RAM is the weak link of the system.The first question is: What is the best combination? To have 3GB of RAM at 667MHz or 2GB at 800MHz.Now with the currently configuration (1GB at 667MHz) the level of used RAM memory in idle is 75%.The other problem is that every time when the PC is shutting down, the green light turns off and the red one is blinking very fast, giving you the impression that it's always lit; and the red light intensity is very low; (it emits less light). The PC has 2 coolers (one for CPU and other to the power source ...and the VGA doesn't have a cooler) and when the PC is shutting down the phenomenon with the lights happens and one of the coolers will never stop (i don't know which of them).the red light is blinking very fast at low light intensity and a cooler is on.and those will never end up until you will press the shut down button for a few seconds.The system was configured (installed the OS and the other programs)... by a guy with knowledge and he said that this happens because of the newer OS installed. (Windows 7).This problem doesn't appear when restarting the PC.It appears only when the system is shutting down.The second question is: Can the small capacity of RAM (1GB) lead to this phenomenon?
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Mar 22, 2010
I am having an issue with windows 7 64bit. Every time i am done using the pc, it will randomly shut down, at different times. I have no clue what the issue is. I do not have a heat problem , nor PSU problem. When I am on the computer, whether it is 20 mins or 4 hours, no problems, but when I am done using it, and nothing is being used, it will just shutdown.
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Nov 3, 2011
my computer started to shutting down by itself a few days ago. It will shut down just from turning it on, sometime a few minute while its on, and even a hour later. One time, it shut down by itself but the PSU is still running. [code]
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Jul 18, 2011
i have a windows 7 laptop, and i'll be either working on a document or trying to upload an edited video to Internet when my computer inexplicably shuts down - taking with it all my hard work. i've run malwarebytes antimalware and it finds nothing. i also installed a norton security suite from comcast recently, so i don't know if that has something to do with it.
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Jun 21, 2012
I have a non-tech friend whose windows 7 machine has started shutting down as soon as he signs in. I have used combofix previously but he cannot get windows up long enough to run it in normal node. I had him boot into safe mode and checked out msconfig and the registry to see if anything was hung out there. I don't have any other options other than running combofix in safemode but I understand that is possibly problematic.
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Apr 21, 2012
I've been having this problem where my Internet shuts off about 1 or 2 minutes after I open my browser. Its not a problem with my Internet connection (I have a 5bar connection) and I can use my I-pad on the internet with no problem. Im wondering what's wrong and how I can fix it.
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Jan 17, 2012
it is a week or so that I have a problem with my PC.When I shut down the PC, instead of turning off, he restart.Before restarting, for a brief moment I can see a BSOD screen, but I cannot read it.After the PC restart, I see a small window telling me that the PC was restored due to an error. [code] A week and a half ago, I installed two add-on cards ( a PCI USB card and a PCIE USB 3.0 card), and with the PCI I has troubles to make it run, so I uninstalled it and I sent it back to the store.With the USB 3.0 instead everything was fine.I dont know if this is related to the problem I have right now.
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Jul 14, 2012
today my pc has randomly shutted itself down 4times. first 2 happened when i was on Internet, and the last 2 when playing, minecraft and dungeon defenders!
anyway, had this for ages and no problems. today the crashing started, it says nothing. it just shuts itself down. i tried looking at windows logs but found nothing.
specs:
os: microsoft windows 7 home premium 64-bit 7601 multiprocessor free service pack
cpu: amd athlon(tm) ii x3 425 processor
motherboard: pegatron corporation - violet6
ram: 6gb.
it might be because of overheating. its 10+ hours a day on and its summer and freaking hot, i don't know
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Aug 26, 2010
I just installed Windows 7 Professional 32bit Operating System on my computer and I will have it logged out but not shutdown when I leave work on Friday but when I return to work on Monday it is mysteriously shutdown. I have checked the power settings in the Control Panel and everything is set to never turn off. Iam not sure where to go or what to check from here
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Apr 19, 2012
my PC recently started to get stuck shutting down and I have to use the reset botton a couple of times and then it shuts down normally.I recover it from a early date and it work OK for a couple of days but it is back doing the samething again.
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Jul 14, 2012
today my pc has randomly shutted itself down 4times. first 2 happened when i was on Internet, and the last 2 when playing, minecraft and dungeon defenders! anyway, had this for ages and no problems. today the crashing started, it says nothing. it just shuts itself down. i tried looking at windows logs but found nothing.
specs:
os: microsoft windows 7 home premium 64-bit 7601 multiprocessor free service pack
cpu: amd athlon(tm) ii x3 425 processor
motherboard: pegatron corporation - violet6
ram: 6gb.
it might be because of overheating.
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Oct 20, 2011
my computer keeps on shutting down by itself while I'm using it. What should i do ??
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Oct 31, 2011
I'm using Acer Aspire 5742g (if i not mistaken) with WIN7 now...but recently my lappy keep shut down by itself..at first(a few days before it happen),it keep telling that "Dekstop Window Manger has stopped working" but when I ask my friend he said it wont make that effect to my lappy..he said it maybe because of overheating but sometimes my lappy can on for a long time but i have to on & on it again & again..I try to repair my windows but unfortunately,i cant do that because it will keep shudown by itself....when I check Device Manager,i detect that Intel(R) Management Engine cannot start..
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Sep 12, 2012
here is a real head scratcher for you guys. My system will on occassion just shutdown. Its not a hard shutdown, it goes thru the normal Windows 7 shutdown process as if I had told it to shut down. I can boot it right back up, and all is well, nothing out of the ordinary. I checked out the event viewer and the only thing in there before this happened is an error with "Event ID: 36888" and it gives this as a description "The following fatal alert was generated: 70. The internal error state is 105". I have no clue what is going on. It has not done this while I was actually using it, it has always happened while I was away from it.
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Oct 15, 2012
I have had some annoying problems with my Windows 7 64bit installation.
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Nov 19, 2012
why my lap top shutting down during playing games...
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Nov 29, 2012
i just finished building my PC and got windows 7 installed on my 32gb ssd. I then installed all the drivers etc, for the mobo, gpu, wireless card. So everything seems to be working fine but when i click start and shut down, the shut down has the shield logo thing next to it for updates and when i click on shutdown it says theres 92 updates. So i waited for it to install them and when its done it configures them and windows comes back up. But then when i go to shutdown again it still says theres 92 updates to install and does it all again.
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