Startup Repair Error : Boot Critical File C:\ci.dll Is Corrupted?
Jun 1, 2011
Every time the computer is turned on or restarted it runs Starup Repair. When i look at the diagnosis it says 'boot critical file c:\ci.dll is corrupt'. I have already tried to restore the computer but i don't have the discs where i have backed up the computer. I have also run a virus scan with Avira and it did pick up 4 viruses and i removed them but the error still occurs.
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Nov 11, 2012
my computer, a toshiba satellite L655D-S5159, has been broken recently. At first, I got an infinite startup repair loop, because of a corrupted registry. I checked the registry files and they are all 256kb. I tried to run sfc /scannow and chkdsk /f /r, but that didn't do anything. Then I tried to run bootrec rebuildbcd, and now I'm getting error 0xc0000225 at startup.
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Dec 1, 2012
After i press the on button of my HP pavillion, a pause of a few seconds occurs before it will start up. I get a message critiaclo error for boot performance in the event file.
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Dec 2, 2011
I converted an old XP machine to a VHD with disk2vhd. Once imported into virtual pc the machine starts up but fails before booting with the message: missing or corrupted file: system32driverpci.sys
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Oct 13, 2011
My Windows 7 Dell laptop refuses to boot up past startup repair. When startup repair finishes, it says it can't fix the problem automatically. Upon reading the logs of startup repair, it says file d: ci.dll is corrupt.
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Mar 24, 2010
How to Repair a Corrupted pst File ?
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Dec 14, 2012
windows 7 startup repair on every boot but after startup repair hibernate works. How to fix?
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Jan 22, 2011
I have Dell 15r, which runs on win 7 home basic, i recently started using toshiba hard disk,i have some files in the external hard disk when i try to move them or delete them i will get this kind of error message. Error : 0x80070570 The file or Directory is corrupted and unreadable.
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Apr 10, 2012
recently i've been having a problem when trying to move ISO files from one harddrive to another. I've tried with 3 different ISO files and all come up with the same error:"An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem.Error 0x80070570: The file or directory is corrupted and unreadable."First time I got this error i just thought something had gone wrong with the download so i deleted the file and downloaded it again. Same problem. This made me think that maybe it was just that download but now I have tried 2 other files and gotten the same error every time. This only happens with ISO files though as in case it was the harddrive or connection issue I tried transferring some other .avi files and they went across without problem.
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Apr 19, 2011
I was using the computer when all of a sudden it shut down. When I turn it back it on, it automatically tries to do a Start-up Repair. After several minutes, I get the message: "Start-up Repair cannot this repair this computer automatically." When I click on "View problem details," everything looks fine except for "Root cause found: Boot critical file D:CI.dll is corrupt." This happens every time I try to restart the computer. I've tried System Restore and System Image Recovery to no avail.
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Oct 22, 2009
I have Vista Home Premium 64 bit and I'm trying to upgrade to 7. I bought the college copy so I only have the download, no DVD.
When I get to like 10% of installation I get error 0x80070241, and it says that a file is corrupted or missing and installation cannot continue.
I know everyone hates n00bs who ask questions that have already been answered, and I did google this first (and call Microsoft), but the results I found on google went right over my head and Microsoft was not helpful at all (I shot them off an e-mail thinking I might get better service that way, but they haven't responded yet.)
Anyway, what can I do? I really really want Vista off my computer but it like refuses to die lol.
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Aug 8, 2012
Hardware Information (This is from memory and may not be completely accurate):The computer model is emachines The processor is a dual core Intel Pentium The graphics card is NVIDIA (Can't remember the model.)4GB of RAM installed Software Information (Also from memory, but this is likely to be more accurate than the hardware.): Windows 7 Home Premium 64bit Antivirus software is Comodo Internet Security - Also the firewall (product information).I often used Advanced System Care for optimization.-product information.after searching the internet for ways to fix my problem for the past three days, I'm at a complete loss. I was told by a professional that my registry was likely corrupted and that my best bet would be to re-install Windows entirely. I was hoping it wouldn't come to that, but was prepared nonetheless.So I inserted the installation disk, and wouldn't you know it, the installer wouldn't recognize my hard drive (BIOS recognizes it though). Searching for reasons why this was happening only turned up people saying to make sure it was recognized by BIOS, which I considered a no brainier. When it still didn't work for people in certain threads, they were told to try wiping their hard drives. I've done it. Windows still doesn't want to notice my hard drive.After that, I decided to try and install Windows to an external hard drive. I know this isn't how Windows was designed, and I knew it wasn't how Windows was meant to be used, but I was (to my knowledge) out of other options (Also, the external hard drive has 1 TB of space on it, so I wasn't concerned about speed loss). So, I searched for ways to do that, and I came across PWboot. The first half of the installation worked, the second half did not. I began getting an error that read (bootmgr is missing press ctrlalt+delete to reboot.) Which I did. But that didn't fix anything. So I tried the entire process again, and it didn't work.The "Repair your computer" feature in the windows install disk turned up nothing as well. I can't "Factory Reset" because it can't detect any installation of windows, the startup repair function can't "repair this computer automatically", and none of the other options will even open (with the exception of the command prompt, but most of the commands aren't valid for some reason.)
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Apr 17, 2012
On boot it is taking him to the windows 7 startup repair which fails with StartUpRepairOflline AutoFailover CorruptFile
I have suggested the following, all which have failed to make a difference:
bootrec.exe with /fixmbr /fixboot and /RebuildBcd
Run chkdsk
Startup repair
System Restore - two dates tried
The pc is about a month or so old, and I'm thinking it could be a hardware issue, hard drive?
Two things I am going to try when I get there is a WD Diagnostics on the Hard drive, and the sfc
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Jun 4, 2012
I've been having trouble trying to get my computer to boot; I'd noticed a drop in performance (still unsure why) so decided to boot up in safe mode and poke around - it was not my original intention to install AC 5.3.0 but somehow it happened. I ran the 'deep-care' utility and everything was working fine, my computer rebooted and performed a disk check: there weren't any errors that I can remember apart from [something along the lines of] 60 reparse files. Following this my computer restarted and Windows failed to load, restarting to show me startup repair - this isn't the first time this has happened, a similar thing occurred following previous attempts at boosting speed, though before I was able to get Windows up and running using an Ubuntu installation disk... still don't understand why - no need to say that it didn't work this time. Startup repair refuses to work and my system restore points have vanished; I would try doing a repair install if I had a copy of the disk. I built the computer myself a few months back, borrowing a Windows 7 installation disk from a friend (who has now conveniently lost said disk), startup repair does tell me something about 'Problem Signatures'. [code]
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Dec 26, 2012
Recently my computer has been randomly just giving me the BSOD. Normally this problem was resolved by a simple restart but tonight about an hour before I posted this, the blue screen sent me back to startup but instead of giving me the usual "Security mode" and Regular Startup. It gave me Startup Repair and normal startup. After clicking normal startup just to see if it would correct itself like normal,my pc instantly BSOD'd, bringing me back to my two options. I've been sitting here staring at the startup repair screen for about an hour now.
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Feb 11, 2013
I have a pavillion dv6- laptop that's stopped being able to boot up windows? It only goes to the screen with the option of starting windows normally (which brings me back to the same screen) or going to startup repair. When I go to repair it says Got some important data in c drive can't install new windows all data will wipe up what to do now?
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May 24, 2009
I used windows update and updated my nividia 9600 drivers and now for the past couple days I have been unable to reach my desktop. It boots to startup repair and does a short scan then finally says it was unable to help will either shut down, restart or scan again. I've DL'd a vista repair to restore but it doesn't have any restore points and I was able to get onto a DE language linux version of my computer but haven't been able to fix it there, partly cus i cant read most of what im seeing.
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Dec 26, 2011
I get into startup repair everytime i boot my pc which is never successful. I am definitely goin to explain it in detail but dis is basic problem nd plz dont mind typing coz m typing fast on iphone which may cause errors in typing!Yesterday,i used my pc for 7-8 hrs continuosly which is not big deal but due to it i can't figure out my action which caused problem. I kept it on for downloading at night nd when in morning i got boot screen which comes when pc is directly turned off. I did Start Windows Normally nd i got usual windows 7 loading animation for a secong nd den it started startup repair after that everytime i boot it takes me to startup repair resulting in continuos failure. I hv googled nd found many threads but none matched my exact one. Startup infinity loop didn't work. Below r given few conclusions nd obstacles-1.) i can't get into advanced boot options using F8. But i can get into recovery menu using install dvd nd view advanced options frm startup repair.
2.) System restore din't work. I mean its not successful in restoring.3.) bootrec.exe didnt work4.) imp point to be noted is my last update was on 23 dec while pc worked fine on 24 th & 25th dec means dont knw wat happened 25th night that caused this problem on 26th morning.5.) sfc/scannow says "a startup repair is left to be completed." it says to complete that first then use sfc/scannow.6.) chkdsk results in last line saying failed to transfer log......7.) i also get a report like many others about that problem signature.8.) repair install not possible coz windows can't start only.9.)i hv made a backup using cmd but is there any way without clean install?
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Apr 27, 2011
My OS is Windows 7 Ultimate x64 and its boot by vhd.
One day, it failed to go to Windows and stuck at Startup Repair. I think it was caused by invalid driver.
But anyway, my concern is the Startup repair is unable to repair a Windows that is installed in a vhd. Then what should I gonna to do?
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Mar 16, 2011
So yesterday I added another hard drive to my computer. I now have 2 SATA hard drives running in my machine. I used the disk managment, and the 2nd hard drive is working as it should.
However, when I shut down my computer and turned it back on, Windows will boot to the Startup Repair screen every time. I checked the BIOS and made sure the boot order was correct, and even took the 2nd hard drive off the boot order in order to make sure it wasn't causing any issues. It's pretty annoying, because every time I start up, I have to wait for the whole repair process before it will load normally. Each time it always says that there are no repairs that could be made.
I also am not able to put my computer in sleep mode any longer. I believe my BIOS setting is set to S1, and before I never had any problems. I would put my comp to sleep and everything would be fine. After the 2nd hard drive, my monitor will turn off and it sounds like 1 of the hard drives turns off, but the CPU and fan are still running and it does not completely go to sleep.
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Oct 21, 2012
I've got two hard drives with Windows 7 on it. One of them, the operating system crashed entirely, on the other, it's a perfect copy of how the other hard drive was at factory settings (drivers and all). Now, you're probably wondering, hey, why not use the other hard drive? Thing is, I'm trying to save / keep all the programs on the first hard drive in order to save myself the hassle from 1) pretending I'll find / looking for the disks that I know I don't have and 2) the time it'd take to install them.the machine was *not* giving me anything except sending me over to start up repair, stating that it couldn't fix the problem. I used the other hard drive to boot into Windows, and was hoping to do a repair option on the other hard drive. Unfortunately, I don't think that's entirely possible. I used Hirens Boot CD to check out the System32 / Syswow64 folders, and there was hardly anything in there. So, naturally, started copying off certain sub folders from one to the other. Now, I can get it to attempt to boot / it sees the partition / I go to safe mode, and it hits Classpnp.sys for a split second, then startup repair. Startup repair let's me see that there is one root cause, but, after doing its thing, says that it didn't detect an issue with the startup.
1x Sony Vaio laptop 2x Hard drives (one with a factory restored image on it, another one that won't boot into the OS)The hard drive that I need to boot from / one that has my programs goes to Startup Repair after hitting Classpnp.sys in Safe Mode Startup repair has one thing fail (StartupRepairOffline issue), but says it didn't detect a problem / everything booted fine afterwards Attempted to rebuild the BCD (after successful fixmbr / fixboot), but it states it sees 0 installations of windows. However, I have a Windows 7 retail disk that sees the installation folder.
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May 18, 2011
My daughter has a Toshiba - Windows 7 - when computer is started in comes up with a Startup Repair loop - everything that you try leads you right back to the startup repair. When you f8 it starts the same way - same startup repair error.
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Jul 16, 2012
I have looked into the startup repair loop problem a bit and have tried the advanced repair option but when it prompts me for a login and password, it only gives the option to log in as "updatususer".
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Jul 21, 2012
I have searched on this forum and Google to see if others are having the same issue. After updating Windows last week, my computer has been in a consistent state of decline. Today, I powered the CPU down and it will not start-up again. I have attempted to use the windows repair disc, but am now told that startup repair cannot fix my problem.
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Jul 28, 2011
When I start up my computer, It shows the DELL logo. Then, it shows a grey bar that spans the screen saying "Windows is loading files..." Next a green bar that says: "Microsoft Corporation" Startup repair automatically starts. It runs for a little while and then it says:
"Startup Repair cannot repair cannot repair this computer automatically
->Send information about this problem (recommended)
->Dont Send
[V] View problem details"
The problem details are:
"Problem signature: Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200906
Problem Signature 05: AutoFailover
Problem Signature 06: 14
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"
If I click advanced View advanced options for system recovery and support, I get a list of things to do.System Restore and System Image Recovery have no restore points. The Windows Memory Diagnostic comes up with nothing. I do have access to the Command Prompt.
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Feb 3, 2012
I have a Toshiba Satellite C655-S5132 that just shut down & now will not boot Windows 7. Just goes to black screen w/blinking cursor then goes to 'startup repair' (which I'm postiive this is a virus of somekind) & will not allow me to do anything. Just repeats itself. I downloaded Windows 7 repair to a CD-R, chgd BIOS settings to CD/DVD to boot first, saved changes, and will NOT pull/boot up from disc. I've tried 2diff repair discs, both do not work. 'F8' does not do anything for me, not able to get to 'safe mode'. Computer is only 2yrs old.
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Jun 28, 2011
i recently got a computer from my aunt, and decided to put windows 7 on it. Before I installed it, I put in a Geforce 8800 graphics card and a (2nd) cd rom drive. After 20 failed attempts to install windows 7 (it kept freezing at the completing installation part) it worked after i disconnected the new graphics card and one of the hard drives. Now, however, i keep on getting periodic blue screens with the following error messages : Memory Management, and PFN_List Corrupt. I ran a memory diagnostic and it said that the memory is fine. What is wrong with my computer? I also ran a system repair thing from the windows 7 disk, and it came up with this error: System File Integrity Check and Repair Error Code 0X490
My Hardware is:
AMD Anthlon 64 x2 Dual Core Processor 6000+
2 Hitachi HDT725032VLA SCSI 320 gb hard drives
Nvidia Geforce 8800 GS Graphics Card
3gb of system memory
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Nov 27, 2010
with my custom built desktop. My custom built has been acting up like mad only a month after creation. It worked perfectly at first, but then I suddenly found that half of my services were disabled randomly. As well, my computer kept connecting with limited access to my household wireless connection, quite simply meaning I couldn't connect to the internet.Eventually, after throwing all the solutions I could find on the net at it (sfc/scannow, system restore, enabling the systems manually through and elevated control panel and even upgrade installs (with the original OEM system builders disc), I gave up and did a complete reinstall, wiping everything on my hard drive and starting again.Unlike the upgrade install I attempted, this actually worked and my computer worked perfectly...until I updated windows. After downloading the 53 updates windows update thought I needed, when I booted up my computer the next time, the internet stopped working again, with half of my services stopped (including Diagnostics Repair).Now every time I boot up my computer, I come to a Startup Repair screen that fails every time.Here is the message I get: Startup Repair cannot repair this computer automaticallyProblem signature:Problem Event Name:StartupRepairOfflineProblem Signature 01:6.1.7600.16385Problem Signature 02: 6.1.7600.16385Problem Signature 03: unknownProblem Signature 04: 21200686Problem Signature 05: AutoFailoverProblem Signature 06: 3
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Apr 7, 2011
I have a toshiba laptop that runs windows 7 32bit home premium and it is not booting properly. When I turn it on t will show the microsoft logo and says "starting windows" but never gets past that point. I have tried all the fixes to no avail including, safe mode (will not boot into safe mode..starts to load but stops at drivers/atipcie.sys and sits there for a minute or two and goes to the repair startup recommended screen. I have tried startup repair and done it many times because I have read it can take several times (it says "startup repair cannot repair this computer automatically") I have tried the windows repair disc using system restore but it says no restore points found, even though i know they are on my computer. All of my school files are on this computer and while I have some of there backed up on a external hard drive there are some more recent files that are not. What can I try without a clean install to try and repair this?
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Dec 20, 2011
1 year back I upgraded vista to windows 7 Home premium.3 days back I had problem - my starting windows page was hanged and was not proceeding forward, also All types of safe mode was getting stuck on classpnp.sys.After reading many forums I booted with USB (mounted with windows 7) and used command prompt and deleted all "pcmcia" realted files from C drive. Now using F8 function I can't use any option (all option safe mode, low resolution, startup repair,etc won't work, even changes in Bios setting won't work). Also now while booting my PC with USB, after starting windows page, black screen appears with white arrow and it won't go further this black screen so now I can't even use command prompt & Installation option
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May 27, 2012
Today, my HP pavilion dv7 laptop thats running on Windows 7 64 bit will not start. It was acting a little slow and then it completely froze and shut down. When i turned it on again it when to the starting windows screen and the windows logo never came and it went right into a startup repair.
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