Reinstalling From Rescue Discs After Virus?
Nov 9, 2011
The other day my computer was infected with "FakeSysDef" virus. "Microsoft Safety Scanner" detected it, and cleaned it(MS Security essentials and MS Malicious Program Removal Tool both failed though). I didn't realize that a browser hijack/redirector was left behind, so in the middle of the night another virus named "Privacy Protection" installed itself. Malwarebytes cleaned that one up. But the hijacker was still there. "Spybot" Hijack tool fixed that.Now my computer is clean and useable, but it's a buggy mess. Alot of things don't work right anymore.
*My "all programs" list in control panel is blank(programs are still installed though).
*I can't get a desktop background picture to stay.
*Some installed programs aren't listed in the "programs&features" list, so I don't know how to delete them.
*Other programs like Bing won't delete because it says they are running(but they're not).
*Some of my picture and music folders are locked, but I can get into them through shortcuts from other parts of the computer.
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Sep 5, 2012
So it has come to the point where I can FINALLY get an SSD (and I look forward to it very much), however I've come across what could be a little problem.I want to fresh install everything on the SSD (my computer is so long overdue a reformat it's disgraceful), however I can't find/never had the discs for windows 7.When I bought the computer it came with windows vista Home Premium, with an eligibility for free upgrade to W7 home premium. I duly upgraded to windows 7 of course and all has been dandy since (maybe 2 years now, that's how long I've not reformatted for!).But now, I can't find a disc for windows 7 anywhere, I have the Vista Home Premium disc, which has the W7 upgrade slip inside with a serial number on, but no W7 disc is to be found. I'm pretty OCD about keeping my software discs and general 'important stuff' together, so I'm beginning to think it may have been a digital download?Either way, whether I have lost it or never had it, how can I go about reinstalling windows7, preferably without buying it again... I'm guessing downloading an .ISO and creating a bootable disc, provided I can find my cd-key?
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Jul 11, 2011
I'm not normally this noob-tastic, but the world of laptops is relatively new for me. I want to do a clean reinstall of Win7 x64 on my Vaio, and I'm not sure how to go about it. I have 4 system image discs and a system recovery discs that I burned immediately after booting the machine up for the first time about a year ago.What I want to do is format the drive and use whichever discs I'm supposed to use to reinstall the OS. Is that the right way to do it with a laptop? Which discs am I supposed to use to reinstall?
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Dec 17, 2012
I'm about to help my mom reinstall her computer. She has a nasty virus that is preventing her from her job as a reservation agent (she works from home), and I need to make sure I can fully reinstall correctly before diving in. Whenever I have needed to reinstall my own computer, all I have to do is restore directly from the hard drive. Her computer isn't quite built like this. Initially, she had to create recovery discs to restore from instead, and I have never dealt with recovery discs before. Is it done the same exact way as restoring from the hard drive? I have found 4 DVDs. She initially created 2 but they failed and apparently she had to start over and create the 4 I found. I'm slightly worried about installing this wrong.. I'm afraid there might be a 5th disc, although she insists there are 4. Are there any precautions I should take before going through with it?
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Jan 1, 2012
Laptop mobo fried, need to extract image from the HD to reimage to PC's HD then adapt it using Paragon Adaptive Restore so it will start on different hardware.Have ordered this cable converter set: Amazon.com: SATA/PATA/IDE Drive to USB 2.0 Adapter Converter Cable for 2.5 / 3.5 Inch Hard Drive / Optical Drive with External AC Power Adapter.What I am not sure of is if I will be able to capture an image using Acronis when laptop HD is plugged in via USB using converter above. Wonder if I should have ordered converter to IDE although I will be doing this via remote with a user who's nervous about opening case.If I can capture the image and it will reimage onto PC HD, then I have the PAR disk to adapt it to new hardware.
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Sep 13, 2012
how do i make a rescue boot cd?
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Feb 9, 2011
I just uninstalled ubuntu 10.10 and it worked fine but now when i rebooted I get an error saying:error: no such partition grub rescue>
I know that you can fix this by using a windows 7 disk and booting from that but i don't have my windows 7 disk because it came on my computer.Is there any way I can fix this error without a windows 7 disk?
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May 28, 2011
My laptop died but the HDD was okay. I've taken the laptop HDD out, bought an USB/caddy for it and attached it to another laptop as an external drive.The trouble is the new machine sees the external drive, but all its seeing is system reserved and the reserved part of the HDD is tiny. So its not the total drive size and defintley not the data I need to rescue. How would I see the whole drive and access the data?
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Jul 24, 2011
skip the auto recovery rescue in Sony vaio during the boot up. Every boot up i had to give exit in auto recovery rescue and restart the machine to login.
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Mar 26, 2012
I dual boot ubuntu/BTU bistro and win 7. They are all on different partitions. I had an extra partition for storage that I changed the file system so it could be read. Doing this I believe changed the order of my drives. Now on boot I get "unknown filesystem" grub rescue. I cannot load the bios or boot from cd.
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Jan 21, 2013
how do I check My labtop for virus and virus protection
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Dec 6, 2012
i hav hp mini netbook and used to dual book ubuntu and windows 7, i shrinked some partitions to make swap partition for ubuntu., but after restarting netbook error shows" grub rescue no such partition" ,, after this i tested system memory and hard disk and get 100 % ok,, but when i use bootable flash drive to install Windows 7, the setup window is not loaded, only loading and loading..., what may cause this?
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Oct 30, 2009
i pre ordered 2 copies of win 7 full retail premium discs,The website I ordered from sent me 2 copies of win 7 premium upgrade I'm not sure how the upgrade works,Do these discs come with their own cd keys,so all I need is a previous operating system to install.Or do I need two copies of vista with vista keys or even xp before I can upgrade to windows 7?
I need to know before I send these back to get full copies.
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Nov 25, 2011
The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again. This time atleast I want to check with the great minds here to see if I can get a help. Lemme tell you I am no noob when it comes to computers but not an geek too. I know how to execute the solution you guys are gonna give me. Here is my config.
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: 1x500GB SATA @7200rpm , 1x250GB SATA @7200rpm
Motherboard: ASUSTeK Computer INC., P5G41T-M LX
Antivirus: Norton Internet Security, Updated and Enabled
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
To give you heads up I have Googled the issue and found some so called solutions but nothing worked for me.
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Jul 19, 2011
I have an Asus Essentio desktop and it didnt come with any Win7 discs. Is there anyway to extract Win7 and burn to a disc? I only ask because I want to rebuild my PC and wanted a fresh install without all the other software that came on my PC.
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Feb 16, 2012
OS: Windows 7 Pro
CD Drive: HL-DT-ST CDRW/DVD GCC4244 ATA
Computer recognizes the drive, but no CD or DVD is recognized. When anything is inserted, the drive is completely silent. I try to open the drive, then it ejects the CD or DVD automatically.
I have uninstalled and rebooted....it automatically reinstalled upon rebooting, but no changes. I tried the Microsoft website automatic fix, but it didn't work either. Says the driver has the latest version.
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Mar 21, 2012
First of all, I apologise if this is the wrong forum, but I don't know where the cause of this problem lies.I have a Windows 7 64 bit PC which until recently was working fine, including burning data DVDs (ebooks, zip files, text files, etc). ABout a week or two back, though, the discs I burnt began to turn out corrupt, with Nero reporting errors when verifying the discs. Whenever I reformat my PC and install the drivers and programs I make a disc image of the C: drive, so that I can reapply this image back to the drive at any point in the future, effectively rolling back the hard drive to the day when I reformatted and reinstalled everthing, so I applied the image to the C: drive, thinking that this would cure whatever file corruption was causing Nero to burn corrupt discs.
This failed to cure the problem, so I assumed that the DVD drive was failing, so I bought a new one, which exhibited the same problem. I tried other software (CDBurnerXP and Ashampoo) and they produced the same corrupted discs (some of the files on the disc had errors, just like with Nero, but the data on the hard drives itself was fine). So I tried burning a virtual disc image from Nero, and it turns out that the disc images Nero makes have the same corruption (which staggered me, as if the problem is purely software then I'd have thought that when I applied the C: drive backup image over the C: drive that would have solved the problem). Someone suggested it might be a rootklit, hiding in the boot block of the drive (I'm not well up on drive fundamentals, can a virus/rootkit hide in the bootblock and escape a C: drive re-imaging?) so I tried Combofix and others, and Combofix detected some 'suspicious' items and deleted them, but the problem still persists.
I tried four seperate Linux boot discs, as that way I could bypass the hard drives totally, so if I got the same error with Linux then I'd know the problem was hardware based, but Ubuntu, Mint, and Mageia all stuck mid-boot, whereas I managed to get Puppy linux to work via it's VESA setting, but the burner software in Puppy Linux (when I'd finally worked out that I had to mount the Windows 7 drive for the data, and how to then find the drive in the file system) just threw up an error - I can't remember what the error was now, I'll post it up when I get home later). I'm a *total* beginner to Linux, so please can anyone help me to get Ubuntu etc to load, so I can burn a DVD using Linux, to see if it's a hardware or software cause of the DVD-R data corruption?
Anyway, I removed all three of my hard drives, inserted an old IDE drive that had never been in a PC before, formatted it, and installed Windows 7 and Nero, and it too produced corrupted virtual disc files, and I'm 99.999% certain that no malware/rootkit could have infect that new (to the PC) hard drive, so I think the problem here is hardware, but I'm not sure.
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May 18, 2011
is there any way to burn discs that have been finalized? for instance custom mp3 CDs which have been burnt with images(iso) of size less than the full capacity of CD or finalized by some other method.
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May 4, 2011
I've recently installed Win 7 Ultimate x64 on both of my PCs, and neither can read my DVD+R discs properly. I've got dual-boot on both systems, so I've checked and there's no problem at all in XP, but in Win 7 the drive goes crazy, almost like it's trying to read different parts of the disc at the same time. Anyway, it shows the contents but when I click on a folder, that's when it starts chugging and Explorer locks up until I eject the disc.I did a fresh install of Win 7 into a VHD on PC 2, and that doesn't have any problem reading the discs, so something's happened on both since installing Win 7 I guess. I also used an XP guest in Virtualbox on PC 2 and that could read the discs just fine so it was obviously able to bypass whatever issue Win 7 has.I had Daemon Tools on both PCs, but uninstalled it completely (including the SPTD driver) on PC 2, which didn't help. Neither did uninstalling Avira Antivir. I've disabled Indexing/Windows Search on both PCs, as well as Win 7's CD Burning function (via Group Policy Editor).
The DVD drive is not recognized after you install Windows 7 or Windows Server 2008 R2 which I've installed on PC 1 to no avail. PC 2 has SP1 installed.It's obviously rather annoying to have to boot to XP (or use a VM) to copy files from DVD to my hard drive so that Win 7 can access them, so if anyone knows how to fix this problem I'd be most grateful.
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May 8, 2011
I have a Sony Vaio E-Series VPCEC1S1E with a Combi drive optiarc bc-5500-h it will play CD/DVD's but I put in a Blu Ray and it's say "Please insert disc into drive"
the driver is up to date and I have played Blu Rays for the last year but doesn't even recognize there is a disc in the drive now the computer was preinstalled with Windows 7
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Nov 25, 2011
I have an issue with my computer. The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again.
ASUS P5G41T-M LTX MOBO.
Intel Pentium E5700
2 GB Transcend 1333Mhz RAM
500 GB x 1 Seagate @7200 rpm - SATA
250GB x 1 Seagate @7200rpm - SATA
ASUS EN8400 GS 512MB Graphic Card.
Windows 7 Ultimate 32-Bit Version 6.1 (Build 7600).
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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May 22, 2012
I cannot get VLC player to play Blue Ray discs, I have downloaded a file called libaacs.dll and placed it in the VLC folder that is in the Roaming folder inside AppData but I still cannot get VLC to play Blu-ray discs.
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Jul 3, 2011
my dvd rw drive can detect only some dvd's. i checked whether ther is a problem in dvd. but it is working in other pc's.
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Sep 12, 2011
I can't read or write discs. I'm using Windows Media Player to burn some music to a CD and it gets to 30% on the second track and the disc stops spinning and I get an error saying the drive is busy. I can erase the discs, but I can't burn them or read them.
There is as far as I can see, no errors on the disc drive itself.
Using:
Dell Inspiron 1545
3GB RAM
Optiarc DVD+RW AD-7585H
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Dec 8, 2011
What do I have to do to record DVD discs and be able to play them back on my relatively new Blue Ray player. They play fine on my PC but the Blue Ray says "this disc is not compatible "
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Mar 7, 2012
I have been researching the topic and am at a loss after around an hour of fruitless research. I recently upgraded from xp 32 bit to windows 7 32 bit. I want to upgrade to 64 bit so theres more RAM available and cannot find any information on doing it without discs that doesnt use USB or something. Got an external hard drive what the hell do I do? I downloaded the files but then couldn't open of course bc they were 64 bit files or whatnot.
(my cpu is capable of running it)
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Aug 25, 2012
I can't get my PC system to play Blu-ray discs. I have tried several different play programs (WinDVD and 2 versions of Cyberlink). Both programs try to update the AACS key every time I try to play a disc.Neither one is successful, I guess because the movie never will play.
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Feb 15, 2013
A couple months ago I installed a new graphics card in my computer. In the last few days I have realized that my dvd drive will open and windows says its working fine but no matter what I do it will not recognize that a disc is in the drive. I have used it very little, and possibly never since I installed the new graphics card so I went into my computer to see if there were any loose cables but I saw none. I also uninstalled then reinstalled the drivers for the thing but still no success.
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Dec 29, 2011
I'm helping a friend with her windows 7 emachine (64 bit) and when its all back in working order, I'd like to make her a set of recovery discs but I have a few questions before proceeding. I read that you only get the option of doing it once - so it better be right the first time.I've found instructions for making a repair disc, also instructions for creating recovery discs - would those be the same? The computer did not come with any os disc at all, so I'm wondering if making repair/recovery disc is possible without an os disc?
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Jan 21, 2012
dont have a clue,trying to get files from back up discs on my computer,after having to reset back to like new.lost everything,but have back up discs,just dont know how to do it
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Mar 28, 2012
I bought a refurbished dell laptop with windows 7 on it the other day but I'm normally a linux user. I am trying to make a disc image but it is behaving a bit weirdly. I follow the steps but after it made the first disc, it tells me to insert another disc and also label it newuser pc with the date and the number 1. Not long ago, I made back up discs for a friends windows 7 desktop and it did not behave this way, it instructed to use 2, 3, etc for the next discs. I'm not sure if this thing is making any progress or not.
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