No Logo Or Start Up Screen, Just Black
Dec 2, 2012
Recently i updated my M17x R2 laptop,windows 7, ati 4870x2 graphics, 2 x 320GB hard drives,and all of a sudden little blue screen came up, all i had time to read was something about video drivers update,then computer shut down,now when i start up all i get is black screen,nothing else not even logo screen,i am certain this is not hardware problem as everything has been running perfectly,its something to do with the updates,unfotunately cd/dvd drive is broken so my only option is to do something through USB,only problem with that is i cant get into bios F2 or boot menu F12 to change boot order because screen black,so i need something on USB that will overide the bios/boot,also tried pressing F8 and nothing,but when i do start up everything sounds fine,fans,cpu,its just screen
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Dec 10, 2012
Windows 7 64-bitIntel DZ77GA-70K Extreme SeriesIntel i7-3770k2x2GB OCZ 1600 GoldRamRadeon 5870My mobo (EVGA X58) called quits so I purchased the new one listed above.After installing everything I kept getting a "Media test failure" error and fromreading other threads I figured it was the hard drive. Also got BSOD after thewin logo on start up when I remove network boot in the bios.I purchased a new 500GB Caviar Blue to replace my 1Tb Caviar Black Western.First boot I got to the windows install, it froze for about 2hrs with a loading icon.I reset the computer and now after loading windows files and the start logo itjust suddenly goes to a black screen. Before login.
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Nov 19, 2011
I'am running windows 7 professional. When i boot the PC, i have no trouble up to the point of the windows logo. When this disappears my screen (SyncMaster 913n) keep displaying the text "optimal screen resolution is 1280x1024 60 hertz" and then i dont see anything else than that. Even if i change the screen resolution to 800x600 i get the message. My GFX is 8800 Geforce GT with the drivers 285.62 (64Bit) same issue. Everything was working fine earlier today, then after a reboot i got this issue. The computer is a clean re-install so can their be missing some drivers besides the GT 8800 that can make the problem?
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Jan 24, 2012
today i was working on the PC when the power got down for a second, i started the pc and the power blinked again, so i just waited 30 mins or so and i turned on the pc again, but this time it only got to the color balls that form the windows logo, showed the "please wait" message with a black background to finally led me to a black screen with the windows 7 ultimate logo on the bottom center, a button with some accesibility options to the left and the red button to turn off and reset the machine,i cant do anything more, Ctrl+Alt+Supr doesn't work or the windows key+R. starting in safe mode doesn't change anything neither.
my specs are:
Intel core 2 duo 2.4 ghz
2 gb RAM
250 GB HDD
geForce 9500 gt
PS: i didn't install or configure anything before the second time the power got down, and after the first one the pc started fine.
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Jan 14, 2010
Basically my laptop was working fine last night. I turn it on this morning and after the windows logo appears the screen goes black. However i can see and move the mouse cursor still.I tried pressing f8 at the beginning of the start up, and tred to repair my problem using the windows 7 repair features, but it didn't work, annoyingly i forgot to set a restore point as well so i can't try that.When i go into safe mode the exact same thing happens, but with the mouse being slightly more pixelated and blocky.I've got a Windows 7 Premium 32 bit disk which i purchased from Windows, but when i load that up it tells me that to install it i need to log into windows, which i obviously can't.I'm using a HP G70-120EM, i've had it for just over 12 months (Annoyingly exactly a week after the warranty is void) and like i mentioned, i've been using Windows 7 premium 32 bit for the past 2 months
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Feb 7, 2013
My laptop is hp-dv6-3122tx with ATI 5650 and intel hd switchable graphics.Recently my laptop started giving me a black screen after the windows logo. I was having some issues with my GPUs too.Sometimes my ATI card was not coming up in the device manager and i was only using intel HD. i have noticed that when that happens i can't see my laptop charging icon changes to plugged in mode even though i plug in the charger , but the laptop was of course charging perfectly . But recently i found my ATI card back in device manager and it was working pretty well. But after exactly a week I started getting some white lines appearing in the display too. With that knowledge i assumed that the black screen issue is a counter-product of the GPU issue. I used safemode to uninstall all the GPU drivers. Then i can log into windows and work normally and windows detects the GPUs and install the plug and play drivers. After they install it i can restart the pc and work normally. But once a shut this down and later when i try to switch it on i get the black screen issue from ground zero. that makes me believe that this is mere a software issue. But those white lines i mentioned about is due to hardware fault i guess. I don't know what to do right now. I don't want ATI graphics, intel HD is ok. i just want to switch this thing on and do my work coz i can't afford another laptop right now.
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Nov 3, 2009
So last night I turned off my PC as usual. Rebooted it this morning and every time the Windows 7 Logo disappears, all I see is a black screen, no mouse pointer, cant bring up task manager, the pc seems unresponsive. I am currently running the PC in safe mode.
There are other threads on the forums and on google, I have tried everything so far. As a list for you, this is what I have tried:
Windows Restore
Windows Repair
Reinstalling Windows 7 (will not allow me to do so from safe mode)
Booting Windows in low resolution mode.
Booting windows from the Win 7 CD I made, this causes me to get past the windows logo, then all I see is a mouse pointer and a windows background.
Using winkey + P does nothing.
I have 2 GeForce 9800 GX2s - I use 2 displays normally, occasionally using a third. The machine was running fine last night and no new software has been installed for the past 3 days. I assume the issue is multi-display related, however the pc is totally non responsive after the windows logo which suggests something else =/.
I am totally at a loss and need this PC for my work (I work from home in Austria for several companies in other countries), I have been at this since about 5am and 5 hours later there has been no change.
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Dec 9, 2009
when i start up my laptop (Windows 7 ultimate) after i see the windows logo the screen goes black for about 20 seconds and i have scanned for everything using malwarebytes, superantispyware , security essentials and also on start up i only have my antivirus running as all else is unticked, any ideas to the problem as i have seen people ask about it also in Yahho answers but nobody has been able to fix.
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Dec 19, 2011
I bought a new Samsung RC520 laptop. I logged in fine and started to install virus software, applications, windows updates etc. In between all this I had to reboot for the installations to be completed with no problems.
I then installed more window updates (office 2010) followed by a reboot. From this point on wards when I power the laptop on it will get as far as the Windows logo screen and then goes into a black screen. If I leave it for 5 minutes the mouse arrow appears but still black screen.
I tried booting into
Safemode, last know configuration, Enable low-resolution video (640×480)" startup but still get the black screen. Ran the repair from the Windows 7 disc. Can't do a system restore as the laptop is so new it hasn't created one yet, doh! Tried plugging it into an external monitor and still black screen on laptop.
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Dec 30, 2012
I'm having an issue with one of my windows Vista systems. It's a HP computer (blah, I know)... and is several years old. It's issue of late occurs on start-up. After attempting to "Start windows normally", the system will display the load screen then immediately go to a black screen. It doesn't restart... it just stays black. I've tried to go into Safe Mode as well as do a system restore and go to the last known good config. Nothing works. The problem is there is over 200 gb worth of work, school and personal files on this system I need to export to my external hd. After that I don't care what happens to this freakin computer.
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Jun 20, 2011
I'd hang on the windows 7 logo as it flies up (it freezes on the colored balls) and then it goes to a blue screen, hinting at hardware-related problems. After a restart or two, I am usually able to make it to the desktop like normal. I just took this easy route, assuming that ignoring it would make it go away.Well, this morning, it happened again, but then when it made it passed the windows7 logo, I got to a black screen with just my mouse. This is a common enough problem- plenty of complaints and advice out there. When I try running safe mode, it hangs on AVG-named drivers. So i went and deleted them all through a thumbdrive linux boot (Can't I just reinstall AVG or another program once my comp is working?) but now it hangs on a new driver so I stopped deleting them. CLASSPNP.sys, which is another hugely common problem. Safe mode is out.Put my digital copy of Windows 7 on another thumb drive and booted to that to try and use recovery mode. No recovery images, memory check didn't yell at me, chkdsk seemed to run fine (unless running it in the X or "boot" drive is wrong and I have to figure out how to navigate to the C or D drive in cmd ...but even then, what do I do with the result of chkdsk, especially when it will probably show no problems?) so I THINK recovery tools are out, unless I failed to use them correctly.So now I'm faced with re-installing windows, in which case I have no idea what my activation key is, being that it was a digital copy and I don't have the student access to where I originally downloaded it.
TL;DR:
1) Can I find my win7 activation key with a key-finding/decrypting program while using my linux boot?
2) I've read that my GPU (nvidia 460) or even PSU (Corsair 650) could be to blame- are there ways to troubleshoot/verify that if I don't have other parts to replace them with?
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Jul 4, 2011
I have xfire 5770 with driver 11.5b hotfix and win7 ultimate. This is fresh built so no hardware fault.
620w corsair and 4 gb kingston blu, i7 2600k
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Mar 14, 2012
i installed OS windw 7 and there was only one pertion. after the toshiba logo it brings a black screen, cursor blinking its a toshiba satellite c660
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Sep 6, 2012
I am running Windows 7 Home Premium.All of a sudden, it has stopped starting up without me installing anything new.I gets past the bios, shows the Windows logo and then before the login page appears, the screen goes black and only has the mouse pointer (which I can move around curiously!).I have tried doing Startup repair, loading in Safe Mode, loading with lower screen resolution, loading with Last Known Good Configuaration, done a memory scan: they all lead to the same result.I don't think it is an issue with the Hard Drive because I can still hear it spinning, also, I am able to pull files off it when I plug it in to my USB (using an adapter). Also, Windows loads to some point and it would get stuck at the bios if it was.Don't think it is the graphics card or I wouldn't be able to see anything that I see up until that point including the mouse pointer.I have tried using Google but many places have left this unresolved or the problem is not exactly like mine.
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Jul 9, 2012
Recently my pc starded giving me a Black screen with interactive mouse pointer after the windows logo. I think the official term
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Oct 4, 2012
I have an MSI Laptop which I bought about a year ago was running fine and at the beginning of September started having the issue of a black screen, for about 45-60 seconds, between the windows logo and the desktop loading.
The laptop has:
Intel Core i7 460M Processor 2.53Ghz
Genuine Windows® 7 Home Premium 64-bit
4G DDR3 memory
Nvidia GeForce GT 540M
15.6" 1366x768 HD
Intel® HD Graphic VGA
[code].....
The above 3 files exist in the directories asked for so not sure why it can't load them.Although the laptop works fine when it's loaded, the additional time on this blackscreen is just winding me up as it didn't do it before.
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Jun 8, 2012
Computer is frozen, black screen with movable mouse after splash logo. Same happens in safe mode. The log in screen never shows up. The computer sounds like its loading at that point, but nothing ever comes up. I can get into ubuntu. This happened after updating my graphics card nvidia. I have dual monitors. Windows 7 64 bit Home Premium, HP Pavilion p6107c Desktop.
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Sep 24, 2012
I need help and suggestions on what to do with this black screen crisis. Mine is a little different that others. so sorry if this is a repeated thread. ive looked everywhere, and no one has the issue when they have dual boot.I have dual boot on my laptop with windows 7 ultimate 32 bit and windows 7 home premium 64 bit. the home premium came pre installed on the laptop and the ultimate version i installed later dual boot (i needed some capabilities that home premium doesn't have).I cannot see anything on my screen after windows logo while booting up my laptop bcz of the black screen after the windows logo. When i boot into WINDOWS 7 HOME PREMIUM. i hear windows logon screen notification noise but see nothing! oddly enough even my built in webcam logs me in with VeriFace software with my face, passwordless! ALSO my laptop boots fine with windows 7 ultimate and i can see everything, and it works great! i need the other version to WORK cause my life is in that other version of windows. i cannot factory restore!!!
What i have tried: the keyboard is also unresponsive, bcz i held down a bunch of keys to see if it makes the beep noise. I closed the laptop lid to see if it goes into hibernation and waited 3 mins to see if it still does, so that when i open it i can see everything (it has worked before). nothing. i rebooted a bunch of times even with a second screen attached, tried to guess switch into projector mode with my function key and switch screen/projector button. i have also done a power cycle. i think the registry is screwed, or maybe the graphics card drivers are ruined. have not done a registry repair through the other windows version (doing that next). i have defragged both partitions for both of the windows 7 versions through the one that works.What may have caused it: the last time i used home premium, i rebooted so that i can use the ultimate version (for the extra capabilities). i was not watching and it booted up in home premium, and the built in cam is so fast that i merely looked at the laptop and it logged me in. i was being unpatient, bcz you have to wait for the lenovo programs to load before you can restart. so i forced shut down (very bad idea) by holding the power button and booted up in ultimate finally while watching.
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Jun 9, 2012
I purchased a system with dual GTX580's about a year and a half ago. I have had issues with system crashes (lockups, no blue screen, and no alt-tabbing out of them) almost from the beginning. Since I am impressed with some of the technical responses I have seen on threads in this forum, thought I'd reach out for help before I pull what hair I have left out.....
I tried literally every different bios update available, every single driver release Nvidia has released, too many clean windows installs to count, MSI Afterburner/EVGA Precision (video voltage increases, clock decreases (removing EVGA superclocking), replaced the SLI bridge, different ram, different powersupply cables, different fan speeds, and so many other things over the past 1.5 years it's rediculous.
In preparation for trashing the cards, I pulled them out and put my old cards back in. These are also EVGA brand, 8800's, also can run them in SLI with the same bridge, and not a single problem. This is while running the same driver release (clean install though) as the 580's.
So I put one 580 back in, both slots 1 & 3, and to my surprise it worked just fine in either PCI slot. Tried the other 580, also works fine when alone. Put them both in, put the bridge on, and it crashes right after Bios loads, before it even makes it to the windows logo/login screen.
Seems to have gotten worse over time (was just during intense gaming, next it's when in windows but not gaiming, sometimes at the Windows loading Logo, and sometimes even at bios load.)
Overheating? Temps are fine..even when stress testing with Kombuster/Furmark/Prime95/MEMTest/etc. temps get warm, up to 85 on CPU cores, and 75 on video card, but all tests are fine.
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May 12, 2012
My wife did something on her PC (she doesn't know exactly for sure what & can't explain it completely me), and now she can't boot up her PC. She says it had something to do with changing the security settings for a program she uses a lot so it wouldn't keep asking her if she wanted to launch it, and that's when it told her to restart the PC, then it wouldn't boot up anymore.When you reboot, the screen eventually goes to a black screen saying "Windows failed to start. A software or hardware error may be the cause" or something to that effect. It offers me the option to "Launch Startup Repair" or "Start Windows Normally".If I Launch Startup Repair, nothing much happens --- it says it's adding files, then it looks like Windows is about to boot up, then it goes to a black screen for a long time & nothing happens.
If I choose Start Windows Normally, it simply reboots & eventually brings me back to the same screen again.I've tried using rebooting and selecting ESC to get to the boot menu, then installing the Win 7 installation disc & selecting the DVD drive, then I select thelanguage, then I click Repair, but it sits there forever with nothing happening.I also tried an outside boot disc I found on the web & it doesn't launch.
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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Jun 10, 2012
Nothing but black screen on start up?
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Jul 9, 2012
I have a samsung R700 laptop, which decided this morning to die. I had downloaded some films last night (which I have done many times with no problems previously), switched off the laptop (which rarely do - prefering instead to hibernate.) When I switched it back on this morning, windows was carrying out about a million updates. After around 10 minutes, the screen came on, and everything looked normal. I tried to open a document, but the laptop screen froze, and although the curser was there and moving, I was unable to close or open any other pages/applications. After restarting a few times and having the same thing happen, I started in safemode, restored it back to last month, and tried again. In safemode I can scan (have used 3 virus scanners which have been reccomended) but all results are clear. I can access the internet and all of my documents. Restarted the machine after an hour switched off, and when booting up in normal mode, the home screen is just black. There is a white cursor which moves, but no taskbar or icons etc. Safe mode is still functional.
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Dec 15, 2012
my hp notebook has a black screen with a white curser. i have tried a recovery disc, running a system diagnostic which tells me it all passed, i have tried a hard reset, and my safe mode wont come up.
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Nov 6, 2009
I have just put 64bit 7 on my pc after having 32bit 7 on it and I have noticed after the starting windows orb goes the screen turns blank for 10 secs then tarts allot slower than it use to on 32bit and 32bit never had that problem is there a way to stop this from happening?
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Dec 19, 2012
im having this problem on my acer 4741g laptop recently. Upon start up im having this black screen with cursor for about 10-15minutes until in boots up to normal start up display, i also observed that after the black screen in boots up very slow. This only happens when i shut down or restart my system otherwise this problem dont show up.I already did some troubleshooting including start up repair, adjusting my resolution and system recovery but still cant fix the problem.
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Oct 24, 2012
I was about to use my friends new ASUS laptop this morning, and soon the Windows update started. But after a while, the battery was out because the plug was not connected. So that I restarted. But this time normal windows 7 looked like started with comment updating something. But it took very long time and next time when I looked at it, it was just black screen.After that I shut it down and restarted. But nothing happened on the screen. I tried to press Alt+F10 at the same time, but didn't work.
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Oct 1, 2010
My Dell laptop won't load past the windows start up screen.. then goes black sometimes with cursor, sometimes without. F8 does not work, safe mode with networking will not come up.
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Dec 19, 2012
Im having an issue with my computer. I was playing on my computer yesturday and everything was fine until this morning when i turned it on. At first, it would log into windows but everything was slow, windows security center services was off (coulnd turn it back on), i coulnd open firefox. I then started it up in safe mode and ran Avast full scan (nothing found), ccleaner, and malwarebytes (nothing found)I then tried to restart it in normal mode and now i got a black screen with a movable cursor after welcome screen.
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Oct 10, 2012
My friend was having problems with her computer. So I ran a few programs to check it out and clean it up.. (AVG, CCleaner, AntiMalware...) But then after running the last one and rebooting, the screen goes black once Windows starts to load. Then the mouse appears but still nothing. I tried safe mode and still nothing... Not sure what to do, but just gaining access to copy files to an external hard drive is important. I was planning to reformat anyways..
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Feb 16, 2012
Black Screen with cursor? When I switch my laptop on it comes up with a black screen with just the cursor in the top left, this happens before I get to any login screens etc, It's like its wanting to boot a CD but there;s no CD/DVD in the rom! Even when I have put one in, it still hasn't worked..I've looked on lots of forums but none have helped. The only thing that works is F2 that takes me to InsydeH20 Setup Utility & F12 Boot menu.But they dont help! I've tried the usual F8 for safe mode but no such luck, nothing happens, still the same black screen with cursor!
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