Laptop Freezes Unless In Safe Mode?
Feb 21, 2012
Anyway, my laptop, which is an HP Pavilion (1 year old) with an i7 processor and 500gb hard drive, freezes everytime I start it up. My computer was perfectly functional until a few days ago. The first problem that occured was Safari would freeze on my homepage (google) everytime I opened the program. Every other website worked fine. On google chrome everything was running fine including google.com. Eventually safari would freeze no matter what site I went to, so I started using Chrome exclusively, which worked okay until after a couple hours, when it too began to freeze on any website. I ran a virus scan only to find a few tracking cookies and nothing with a high threat level. Well, the next thing I knew my computer itself became unresponsive. Whenever I start it up it appears everything is working until about 1-2 minutes in. Then everything freezes. For example, if I click the start menu or open a folder, it won't open until 30 minutes later if I'm lucky. So I guess my computer is just extremely slow.
I did not do anything out of the ordinary, so I have no idea what is causing this problem. I also tried a system restore, which accomplished nothing. I did notice, however, that my laptop seems to run at normal speed in safe mode, for whatever reason.
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Feb 2, 2011
My Toshiba laptop has been overheating lately. Looked online and saw that this is a common problem with Toshibas. As I currently live in Indonesia (from Tennessee originally) I dont know where to buy the spray cleaner things (yes, thats what I call them...lol i dont know the technical name or brand name.) So when it overheats I usually let it cool down for a bit then restart and just try and keep the bottom elevated so it can cool consistently.
Tonight it overheated and when I went to restart, it restarted normally until it got to the main screen. Things looked ok, but when I moved the mouse it moved for just a second and then everything froze. Not just the mouse, I tried hitting tab,etc to make things move but nothing would happen. Not even the trusty ctl-alt-del magic would happen. I restarted into safe mode and things are ok.
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Oct 8, 2012
I own an HP G-62-347 Notebook, Windows 7 64 bit, Microsoft Security Essentials, Windows Firewall, no other real time AV, no other Firewalls, Windows Defender disabled as Microsoft instrucs for MSE, 3 GB Raam, 313 GB HDD, AMD Dual Core P-380 processor.My Laptop began freezing 8-10 minutes after bootup logon. No matter what I was doing, Media, Excell, Word, it would freeze up and hang. Sometimes CTL_ALT_DLT would unfreeze it, even before the task manager appeared, but it will take 3-4 minutes with an o[ague screen and the progress "circle" moving then unfreeze, sork 1-2 minutes, freeze, etc. Then all clicks on something to activate would result in loooong (long) delays, 15 to 45 seconds, then the new screen or window or peogram would open, sometimes frozen up.This did not happen in safe mode.I have (on suggestions) removed all things from my start up or programs that other's have suggested, Google Update files, and three or four others that others had issues with that I found on the net. I have also removed programs that I had installed around then.
I have also run, in Safe Mode, MSE, MS Safety Scanner, MS malicious file remover, ESET online Scanner, my laptop is clean.I have used mscong to disable all non-microsoft items to see if that helped. It did not. Same issues.I have used startup repair, and after scanning received a message that there was a problem, but that it could not fix it, did I want to send a report to Microsoft, I checked yes and it sent me to System Restore, ran it for about a week ago which was when I had downloaded some software, and the problem still existed, which sent me back to System Repair, ran it, same error message, reported again.I used a Repair Disk to get back on the laptop a coulple of times when needed, but ultimately, the problem surfaced still.I have used ReImage Plus to rebuild all my defective Windows Files and a lot of my 3rd party defective files. And, I also did a Win 7 repair install.I am pretty convinced something is being loaded somewhere, but can't find where or who or what.Am I on the right track? Have I missed something? Am I wrong? I do not really want to do a clean re-install of Windows 7, for if I do I am reformatting everything to clean any and everything.... sort of NUKE it... but would rather find the culprit (for education purposes). And, I dislike installing and updating and setting up everything again more than I hate "boiled okra!"Anyone and Everyone that has had to do with this or similar sounding issue, please reply. I have two weeks invested, and would like to "graduate" resolving this and getting the learning experience of WHY?
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Dec 6, 2011
I have a PC that froze up during use. No new software has been added, with the exception of Critical updates released over the past month. After a hard reboot, the PC would freeze up during the Windows boot screen - and in safe mode, it freezes while loading MUP.SYS.
here is what I've tried so far, each failing to resolve my issue:
* Clear BIOS by removing CMOS battery * Performing a CHKDSK of the system drive. - no issues found after running for 1.5 hours * Moved the one memory module to the other available slot. * fitted different HDD preloaded with fresh XP SP3 from a working PC
I even tried to do a fresh install, it picks up the disc and starts to download the files then the Windows logon screen appears again and it freezes up again I left it for 2 hours last night and it just sat there!
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and service pack 1 my laptop has been playing up..It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then goes to a black screen where the cursor is just there and nothing else.
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Apr 6, 2012
I got a BSOD yesterday which was most likely from overheating and now 30-60 seconds after I boot it normally, it freezes yet my mouse still moves. Ten second later, all the screen shows is my background. I've tried system restore, then I went it BIOS and ran a test on the system memory which passed, scanned for malware and spyware, used both CCleaner and IObit Advance SystemCare to clean up registry and junk files, and then defragmented the hard drive expecting that might do something and it still freezes.Edit: I've been looking at the start ups and don't see anything that suspicious.[CODE]
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and i think the sertvice pack, my laptop has been playing up..
It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then proceeds to go to a black screen with my cursor just in the screen
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Mar 11, 2012
I have a Toshiba laptop running Win 7 (64bit). Lately the computer freezes up in less than five minutes if running in normal mode, leaving only hard-boot option. When restarting, I go to "Safe with Networking" mode, and everything seems to run fine, even internet. I have repeatedly run scans from: Malwarebytes; SuperAntiSpyware; SpyBot; Windows Defender; CCleaner; Periform FixCleaner; TDSSKiller, and probably another half dozen. I have reset the Hosts file, and recovered to a reset point established back in December, before the current problems began. Nothing has solved the problem (any threats found in the various scans were removed, but that had no effect on the current problem). I suspect, from the scan results, that the problem is not malware. I think there may be a corrupt or damaged file or process somewhere in the system. The OS is factory installed, and the laptop did not come with a Windows disk. What's the best way to clean this up
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Jan 8, 2011
About 2 weeks ago my Windows 7 taskbar started to freeze randomly and sometimes many times in a row. I can't click on any taskbar icons or start menu, also I can't close the window currently open, but windows itself works.(ex. i have Firefox open and then comes the freeze, but i can still scroll the page up and down and click on the links, but i can't close/minimize etc.) Only way to unfreeze is press Ctrl+Alt+Delete and open Task Manager and then Close it. I have looked for solution in the internet and. I found that causes of this may be wireless mouse(i don't have wireless mouse), file at C:Program Files (x86)RelevantKnowledge lvknlg.exe and for someone deleting it in Safe Mode has solved the problem, but I don't have such file. I discovered that it freezes even in Safe Mode. I already reinstalled windows and still have freezes. I tried to reinstall graphic drivers but this too didn't help.
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Nov 9, 2012
I tried to do a clean start up and still freezes. I've tried to restore it to previous settings and still having problems. Sometimes it freezes when i'm logging on and if i make it past that then it usually freezes within the next 1-3 minutes.
Computer
Processor - Intel i7-260 3.4 ghz
Ram - 8GB
64 bit Windows 7
I really would like to avoid having to completely erasing my Hard Drive.
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Dec 8, 2012
My computer freezes and only works in safe mode.
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Oct 28, 2012
computer freezes after startup, safe mode works? Moved to Virus & Other Malware
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Feb 26, 2012
Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.
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May 6, 2012
When I try to start my laptop, windows 7 hangs after a few seconds and i can only move the mouse. Ctrl-alt-del doesn't do anything either. It runs fine in safe mode though.
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Jan 28, 2013
Lenovo comp windows 7 asks me to log in i do so it freezes .... i also tryed safe mode doesnt let me log me in
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Dec 27, 2011
I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop. [code]
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Feb 23, 2012
I have a Dell XPS studio desktop that runs Windows 7 Home and I have been trying to connect to my work computer, which runs Windows 7 Professional. I connect via the internet through Remote Desktop Web Connection on Windows Small Business Server 2003. I can connect to my computer fine, but usually after only a few seconds of clicking on files, it freezes on me, causing IE to freeze. When I do this in safe mode, it does not freeze, so that tells me there must be a conflict on my system. I have a suspicion that it's something to do with my ATI graphics driver.
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Aug 23, 2011
really have never seen anything quite like this. When I boot up my PC and it gets to the desktop, a program window pops up and the mouse and keyboard will not work.Therefore, I cannot clear the program from the desktop or go anywhere to run scans or the like to see if the problem is virus related. When I go into safe mode, it does the same thing. I tried restoring to last known configuration with no System Restore shows no restore points. I can't do anything including get you information on my PC. I am running Windows 7 32 bit on a HP/Compaq DC 7600 C/PD 950. I am running Avast Anti-Virus Suite Pro. Regardless once on the desktop, I can not go anywhere. What the heck? Right now I am working on my laptop.
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Jun 5, 2012
My computer runs like grease lightning in safe mode, and my internet speeds are marvellous also, but alas when not in safe mode I have on quite a few occasions lately had my Windows freeze, my Windows Live Mail also freeze. I will define freeze, everything just does not work, my browser Firefox/Google, none of my loaded programs.
I have to leave the computer for about 10 minutes, and then it is perfect all day!, so I am guessing a program is causing the dilemma, but which one? I have about 60 applications running and I haven't loaded a new one in about 6 months. Is there a program I can purchase/download that would seek out the rogue program if indeed it is a rogue program.
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Sep 3, 2012
I've got a new copy of windows 7 (32 bit version) I have got 4 GB ram only 3,25 in use (like I had on the XP version, running on the same PC) and after I boot up the PC I just look at the desktop, play with some random games, create and delete folders, do some little stress to the RAM or sometimes just doing nothing. The only boot that works is safe mode and its variants.
Things that I've done in the past 7 days:
-I checked RAM integrity - no errors
-Everything is up to date (drivers, everything) - it hanged/froze even with a fresh copy of Windows 7
-I use wireless if that is a problem, found some errors about it and will post them after this list
-enabled services and disabled them VIA msconfig (toying around I found out that it WONT CRASH with any internet service on normal mode)
-I checked Windows 7 compatibility and it's 100% compatible
-Tried to update BIOS but I don't think it will solve anything anyways
-Used dozens of registry cleaners (CCleaner and lots; lots more) - still nothing
-Put a second HDD on my machine with Windows 7 same version, it still crashed, but on the second machine the second HDD works great.
Event 7001: The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
Event 10005: DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
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Jan 3, 2013
I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop.I have an HP DV8 that is about three years old. Here are the specs:
i7 Q720 @ 1.60 Ghz
4GB Ram
I've tried doing the boot repair by pressing F8 during startup and it said everything was working perfectly fine.I also tried going to previous restore points and it still froze.I did a scan using hijack this and here is the results:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:49:58 PM, on 1/3/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Safe mode with network support
[code].....
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Mar 29, 2012
I've been looking for a fix for 5 hours and no luck- System restarts as soon as it enters the splash screen, but I can enter into safe mode - SFC /SCANNOW Detects nothing.
Tried bootrec commands and did nothing.. .
Tried chkdsk /f /r and still nothing. . .
Tried start up repair like 30+ times and it didn't fix it and said no root cause.
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Apr 22, 2011
i install one Online Game and when i click the next, my laptop got Freeze and i wait over 30minutes and nothings happen and after that i have no option and press the Power and when i turn on my laptop again.. after the LOGO and its stop working.. only black screen i found and when i pess F9 and its open Windows Boot Manager and there's only one Tools (Windows Memory Diagnostic) and when i click that this has been popup.Windows has encountered a problem communicating with a device connected to your computer.This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.and i cannot run it in Safe Mode.i have a Windows 7 32-Bit Repair Disc. and when i put it in laptop and when until there said "Press any key etc CD/DVD etc.." but i did see anything that. (Recovey doesn't want to appear)i have Acer Laptop from eMachine and also i fogot i've been aleady tried to go into Bios and a Boot Category and i found "USB CDROM" like that i set that into a Number 1 Priority when its boot, but nothings happen.
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Sep 17, 2011
My HP laptop has been running slow and crashing for a few days. I downloaded and ran malwarebytes but it didn't find anything. My AVG 2011 stopped working yesterday and now tonight the laptop won't even start up in safe mode. Its launching straight into windows, then into system repair, which fails.
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Jun 8, 2012
Windows 7 Home Premium, Emachines E725 laptop.I just got through dealing with an infection. Details in this thread:[URL] restarted and F8ed my way to Advanced Boot Options and selected Safe Mode with networking. It started up normally, got to the Users page, I selected my profile, typed in my password and the puter suddenly restarted. Huh. So I tried again and typed faster. The puter at first began to start up in safe mode then suddenly restarted. I tried one more time but this time when it got to the Profiles page I left it alone and counted. 12 seconds later it suddenly restarted by itself. So, I can not enter Safe Mode.The infection has been removed and MSE shows that it is clear. Correlation is not causation so I can not say that the Safe Mode problem is related to the infection, and I can not even remember ever starting this particular machine in Safe Mode since I bought it new.
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Mar 8, 2012
A few days ago something strange happened to my computer. I suspect it may have been a virus but I really don't know.I was on a seemingly harmless website for learning Spanish and after clicking a button my computer froze and wouldn't even load Task Manager, so I shut it down forcefully with the button after several minutes. After restarting it seemed fine, but the next day I noticed everything was loading slowly, from internet pages to desktop programs and iTunes songs were skipping. I tried running a virus scanner but the computer froze again and had to be forcefully shut down once again. However, it didn't start back up like normal.When I turn on my laptop, it says 'Windows has failed to start normally' and something I can't remember about recently installed hardware issues but that's not the problem. After pressing F8 to try Safe Mode, it has a page loading drivers and whatnot, but then it restarts and gives me the same 'failed to start' page. 'Last Known Good Configuration' just gives me a black page with a cursor. 'Launch Windows Repair' or something (which is right after initially booting) does nothing at all.
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Jun 10, 2012
I cant boot my laptop even in safe mode.
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Jan 21, 2012
I have an HP laptop, and here are the specs I know:
HP G72 Notebook PC
Intel Core i3 2.4 GHz processor
4 GB ram
Windows 7 Home Premium 64-bit OS
Recently I was streaming a TV show off of sidereel.com and firefox froze. I switched to Internet explorer and began to watch again, but the computer began to make a "dinging" noise occasionally. I then ran a norton anti-virus sweep which turned up only a few cookies.After this, I watched lectures from my school's class that I had downloaded, and during this time, the computer froze and became unresponsive. I turned it off manually, and it has not been able to restart in normal mode since then. Every time I try to login, after I put in my password, it goes to a blue screen and says "System_Service_Exception" and then it restarts itself.
Occasionally it doesn't even make it to the windows login, and freezes at the "HP" screen in the beginning of startup.Around the same time that this problem manifested itself, there may have been a new Windows 7 update that my computer was running in the background on its own.I think the problem may be more related to the windows update than to other issues, but I have tried going to a system restore point (coincidentally, the only point available might be a restore point created by the windows update). I have no other restore points available, but I am able to access my computer in safe mode.
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