Laptop Freezes Upon Startup Unless In Safe Mode?
Feb 2, 2011
My Toshiba laptop has been overheating lately. Looked online and saw that this is a common problem with Toshibas. As I currently live in Indonesia (from Tennessee originally) I dont know where to buy the spray cleaner things (yes, thats what I call them...lol i dont know the technical name or brand name.) So when it overheats I usually let it cool down for a bit then restart and just try and keep the bottom elevated so it can cool consistently.
Tonight it overheated and when I went to restart, it restarted normally until it got to the main screen. Things looked ok, but when I moved the mouse it moved for just a second and then everything froze. Not just the mouse, I tried hitting tab,etc to make things move but nothing would happen. Not even the trusty ctl-alt-del magic would happen. I restarted into safe mode and things are ok.
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and service pack 1 my laptop has been playing up..It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then goes to a black screen where the cursor is just there and nothing else.
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and i think the sertvice pack, my laptop has been playing up..
It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then proceeds to go to a black screen with my cursor just in the screen
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Oct 28, 2012
computer freezes after startup, safe mode works? Moved to Virus & Other Malware
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Mar 29, 2012
I've been looking for a fix for 5 hours and no luck- System restarts as soon as it enters the splash screen, but I can enter into safe mode - SFC /SCANNOW Detects nothing.
Tried bootrec commands and did nothing.. .
Tried chkdsk /f /r and still nothing. . .
Tried start up repair like 30+ times and it didn't fix it and said no root cause.
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Feb 21, 2012
Anyway, my laptop, which is an HP Pavilion (1 year old) with an i7 processor and 500gb hard drive, freezes everytime I start it up. My computer was perfectly functional until a few days ago. The first problem that occured was Safari would freeze on my homepage (google) everytime I opened the program. Every other website worked fine. On google chrome everything was running fine including google.com. Eventually safari would freeze no matter what site I went to, so I started using Chrome exclusively, which worked okay until after a couple hours, when it too began to freeze on any website. I ran a virus scan only to find a few tracking cookies and nothing with a high threat level. Well, the next thing I knew my computer itself became unresponsive. Whenever I start it up it appears everything is working until about 1-2 minutes in. Then everything freezes. For example, if I click the start menu or open a folder, it won't open until 30 minutes later if I'm lucky. So I guess my computer is just extremely slow.
I did not do anything out of the ordinary, so I have no idea what is causing this problem. I also tried a system restore, which accomplished nothing. I did notice, however, that my laptop seems to run at normal speed in safe mode, for whatever reason.
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Sep 17, 2011
My HP laptop has been running slow and crashing for a few days. I downloaded and ran malwarebytes but it didn't find anything. My AVG 2011 stopped working yesterday and now tonight the laptop won't even start up in safe mode. Its launching straight into windows, then into system repair, which fails.
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Oct 8, 2012
I own an HP G-62-347 Notebook, Windows 7 64 bit, Microsoft Security Essentials, Windows Firewall, no other real time AV, no other Firewalls, Windows Defender disabled as Microsoft instrucs for MSE, 3 GB Raam, 313 GB HDD, AMD Dual Core P-380 processor.My Laptop began freezing 8-10 minutes after bootup logon. No matter what I was doing, Media, Excell, Word, it would freeze up and hang. Sometimes CTL_ALT_DLT would unfreeze it, even before the task manager appeared, but it will take 3-4 minutes with an o[ague screen and the progress "circle" moving then unfreeze, sork 1-2 minutes, freeze, etc. Then all clicks on something to activate would result in loooong (long) delays, 15 to 45 seconds, then the new screen or window or peogram would open, sometimes frozen up.This did not happen in safe mode.I have (on suggestions) removed all things from my start up or programs that other's have suggested, Google Update files, and three or four others that others had issues with that I found on the net. I have also removed programs that I had installed around then.
I have also run, in Safe Mode, MSE, MS Safety Scanner, MS malicious file remover, ESET online Scanner, my laptop is clean.I have used mscong to disable all non-microsoft items to see if that helped. It did not. Same issues.I have used startup repair, and after scanning received a message that there was a problem, but that it could not fix it, did I want to send a report to Microsoft, I checked yes and it sent me to System Restore, ran it for about a week ago which was when I had downloaded some software, and the problem still existed, which sent me back to System Repair, ran it, same error message, reported again.I used a Repair Disk to get back on the laptop a coulple of times when needed, but ultimately, the problem surfaced still.I have used ReImage Plus to rebuild all my defective Windows Files and a lot of my 3rd party defective files. And, I also did a Win 7 repair install.I am pretty convinced something is being loaded somewhere, but can't find where or who or what.Am I on the right track? Have I missed something? Am I wrong? I do not really want to do a clean re-install of Windows 7, for if I do I am reformatting everything to clean any and everything.... sort of NUKE it... but would rather find the culprit (for education purposes). And, I dislike installing and updating and setting up everything again more than I hate "boiled okra!"Anyone and Everyone that has had to do with this or similar sounding issue, please reply. I have two weeks invested, and would like to "graduate" resolving this and getting the learning experience of WHY?
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Sep 14, 2012
have a HP Pavilion dv7, uses Windows 7, last night start menu error box pops up, cannot load start menu or desktop, cannot system restore or any suggested ideas, figured I'd go to safe mode .. nothing, completely ignores F8 key tapping or holding.
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Dec 6, 2011
I have a PC that froze up during use. No new software has been added, with the exception of Critical updates released over the past month. After a hard reboot, the PC would freeze up during the Windows boot screen - and in safe mode, it freezes while loading MUP.SYS.
here is what I've tried so far, each failing to resolve my issue:
* Clear BIOS by removing CMOS battery * Performing a CHKDSK of the system drive. - no issues found after running for 1.5 hours * Moved the one memory module to the other available slot. * fitted different HDD preloaded with fresh XP SP3 from a working PC
I even tried to do a fresh install, it picks up the disc and starts to download the files then the Windows logon screen appears again and it freezes up again I left it for 2 hours last night and it just sat there!
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Aug 6, 2011
I'm having some trouble starting Windows. First I was having trouble with booting into safe mode so I done some Googling and I found this page and tried it [URL] now not only can I not start my PC in safemode but not in normal mode either, with checking the option for safe mode in msconfig it now keeps trying to start my PC in safe mode over and over again. I also cannot start my PC with the last known configuration.
I tried repair my PC with my DVD but that cannot fix it. There is no system restore point or recovery saved.
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Jul 16, 2012
my computer was running fine then yesterday i suddenly got shut down and anytime i turned it back on i would get a BSOD after a few seconds unless i went to safe mode its a page_fault_in_nonpaged_area 0x00000050.the only thing different is i downloaded borderlands from steam, played for about 8 hours, then got the packs running, then 10 mins later it shut itself down on its own currently system restore only had 2 options for 8am when i downloaded borderlands, 1 said critical system update adn the other was direct x 9 im not good with computer hardware so if u need any more info tell me, but heres some system stuff System Info Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
[code]...
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Apr 6, 2012
I got a BSOD yesterday which was most likely from overheating and now 30-60 seconds after I boot it normally, it freezes yet my mouse still moves. Ten second later, all the screen shows is my background. I've tried system restore, then I went it BIOS and ran a test on the system memory which passed, scanned for malware and spyware, used both CCleaner and IObit Advance SystemCare to clean up registry and junk files, and then defragmented the hard drive expecting that might do something and it still freezes.Edit: I've been looking at the start ups and don't see anything that suspicious.[CODE]
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Mar 11, 2012
I have a Toshiba laptop running Win 7 (64bit). Lately the computer freezes up in less than five minutes if running in normal mode, leaving only hard-boot option. When restarting, I go to "Safe with Networking" mode, and everything seems to run fine, even internet. I have repeatedly run scans from: Malwarebytes; SuperAntiSpyware; SpyBot; Windows Defender; CCleaner; Periform FixCleaner; TDSSKiller, and probably another half dozen. I have reset the Hosts file, and recovered to a reset point established back in December, before the current problems began. Nothing has solved the problem (any threats found in the various scans were removed, but that had no effect on the current problem). I suspect, from the scan results, that the problem is not malware. I think there may be a corrupt or damaged file or process somewhere in the system. The OS is factory installed, and the laptop did not come with a Windows disk. What's the best way to clean this up
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Jan 8, 2011
About 2 weeks ago my Windows 7 taskbar started to freeze randomly and sometimes many times in a row. I can't click on any taskbar icons or start menu, also I can't close the window currently open, but windows itself works.(ex. i have Firefox open and then comes the freeze, but i can still scroll the page up and down and click on the links, but i can't close/minimize etc.) Only way to unfreeze is press Ctrl+Alt+Delete and open Task Manager and then Close it. I have looked for solution in the internet and. I found that causes of this may be wireless mouse(i don't have wireless mouse), file at C:Program Files (x86)RelevantKnowledge lvknlg.exe and for someone deleting it in Safe Mode has solved the problem, but I don't have such file. I discovered that it freezes even in Safe Mode. I already reinstalled windows and still have freezes. I tried to reinstall graphic drivers but this too didn't help.
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Nov 9, 2012
I tried to do a clean start up and still freezes. I've tried to restore it to previous settings and still having problems. Sometimes it freezes when i'm logging on and if i make it past that then it usually freezes within the next 1-3 minutes.
Computer
Processor - Intel i7-260 3.4 ghz
Ram - 8GB
64 bit Windows 7
I really would like to avoid having to completely erasing my Hard Drive.
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Dec 8, 2012
My computer freezes and only works in safe mode.
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Dec 8, 2011
I have a Windows 7 installation that I seem to be in an 'endless loop' on. First off, if I just let the system reboot, it comes to the windows 7 splash screen and then reboots again. This will happen endlessly if I let it.If I hit F8 during boot up, I do get the Windows 7 menu. I have tried using the 'repair' options, but they don't succeed in solving the problem. I have tried going into Safe Mode and that also reboots after getting to the 'CLASSPNP.sys' driver (at least that's what it displays on the screen).
So I thought I would just 're-install' Win 7. I boot from my Win 7 DVD, and my options are 'upgrade' or 'clean install'. If I do 'upgrade', the DVD tells me that I need to start Windows first and then run Upgrade. Of course, I CANNOT do that since Windows 7 won't start! I'm afraid to do CLEAN INSTALL as I don't want to lose all the files
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Sep 18, 2012
I can only run Windows 7 Home Premium (different computer than the one I'm posting from) in safe mode. When I try to use the Diagnostic Tool, it says that it is saving the files but then it doesn't finish up with giving me the folder on my desktop. How I can get the files to show so that I can attach them to this thread?
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Mar 10, 2012
every time i turn on my computer, I first get a message from AMI - "SATA 1:S.M.A.R.T. Status BAD". When I press F1 to continue, it progresses normally, until recently when i got "windows is loading files" then "startup repair" instead. Startup Repair searches, then finds a hard disk problem which it cant fix, and I can choose to reboot or try "advanced options"I've already tried safe mode, same thing happens.I've looked around, still not sure how to proceed - what caused this and can it be fixed without replacing my hardware?
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Feb 26, 2012
Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.
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May 6, 2012
When I try to start my laptop, windows 7 hangs after a few seconds and i can only move the mouse. Ctrl-alt-del doesn't do anything either. It runs fine in safe mode though.
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Jan 28, 2013
Lenovo comp windows 7 asks me to log in i do so it freezes .... i also tryed safe mode doesnt let me log me in
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Feb 13, 2011
So I was using a program called TuneUp Utilities, and I used this function called the Disk Doctor to check for errors in my computer.While it was checking for errors, my computer shut down automatically and when I started it up again a black screen appears giving me the option to either load Startup Repair or Start Windows Normally. When I start Windows Normally, everything goes fine until I see the cursor. Nothing happens and then the computer restarts on it's own. I've even tried disabling restart on system failure but when I did that the computer just stayed at a dark screen until I restarted it.When I load Startup Repair, it searches for problems for like 5 minutes and then says it can't be automatically fixed. It says to remove all USB cables and everything (which I did but had no effect) and lets me have advanced recovery options.When I load advanced recovery options, all that appears is Startup Repair again.When I press F8 and do a Safe Mode, it starts up normally but once I see the mouse cursor the computer restarts.
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Dec 27, 2011
I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop. [code]
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Feb 23, 2012
I have a Dell XPS studio desktop that runs Windows 7 Home and I have been trying to connect to my work computer, which runs Windows 7 Professional. I connect via the internet through Remote Desktop Web Connection on Windows Small Business Server 2003. I can connect to my computer fine, but usually after only a few seconds of clicking on files, it freezes on me, causing IE to freeze. When I do this in safe mode, it does not freeze, so that tells me there must be a conflict on my system. I have a suspicion that it's something to do with my ATI graphics driver.
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Dec 7, 2012
Earlier today I tripped over a headphone cord and it flung my computer off my desk. I have an HP omni PC. It's the kind that had the computer and the monitor built together. I picked it back up off the floor. The power cord came out on impact. I set everything back up and was relived to hear it turn on. I selected start windows normally (win 7 64 bit) and it sat at starting windows forever. I eventually manually shutdown the computer. I powered back on and I got an option to start windows normally or use startup repair.
I thought it would be a good idea to go into startup repair. It just sat at the light blue screen with the large white mouse sitting there. Nothing happened. Nothing appeared on screen. I turned off the computer again and am just leaving it there for now. I am worried that the hard drive may have been disconnected from the fall and that's why windows won't start. Or maybe the hard drive was damaged. I tried doing a safe mode boot but it redirected me to startup repair.
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Aug 23, 2011
really have never seen anything quite like this. When I boot up my PC and it gets to the desktop, a program window pops up and the mouse and keyboard will not work.Therefore, I cannot clear the program from the desktop or go anywhere to run scans or the like to see if the problem is virus related. When I go into safe mode, it does the same thing. I tried restoring to last known configuration with no System Restore shows no restore points. I can't do anything including get you information on my PC. I am running Windows 7 32 bit on a HP/Compaq DC 7600 C/PD 950. I am running Avast Anti-Virus Suite Pro. Regardless once on the desktop, I can not go anywhere. What the heck? Right now I am working on my laptop.
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