Laptop Won't Load Safe Mode?
Mar 8, 2012
A few days ago something strange happened to my computer. I suspect it may have been a virus but I really don't know.I was on a seemingly harmless website for learning Spanish and after clicking a button my computer froze and wouldn't even load Task Manager, so I shut it down forcefully with the button after several minutes. After restarting it seemed fine, but the next day I noticed everything was loading slowly, from internet pages to desktop programs and iTunes songs were skipping. I tried running a virus scanner but the computer froze again and had to be forcefully shut down once again. However, it didn't start back up like normal.When I turn on my laptop, it says 'Windows has failed to start normally' and something I can't remember about recently installed hardware issues but that's not the problem. After pressing F8 to try Safe Mode, it has a page loading drivers and whatnot, but then it restarts and gives me the same 'failed to start' page. 'Last Known Good Configuration' just gives me a black page with a cursor. 'Launch Windows Repair' or something (which is right after initially booting) does nothing at all.
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Jan 17, 2012
When I start my laptop, everything is ok, vaio logo and the windows loading logo. But that's everything. Loading is like never ending. I tried to get to bios menu and start safe mode. Files start loading and at file classpnp.sys it stops loading. So I click on repair my computer and the Startup repair showed me two reports: first was A patch is preventing system to start, error code 0xa and second one that system repair cannot repair this computer automatically. I do not own cd with os, because I have oem version. Also I don't have any Repair point from using pc in the past.
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Jul 31, 2012
I have a Compaq persario CQ62 laptop i was on facebook about a week ago and signed out and my computer froze i powered it down and when i turned it on i thought it was going to start and then it went to a blue screen. I am doing this from another computer because i cant get that one to boot from anything disk or drive. I can not access safe mode or repair mode If i try to load safe mode it does not even show me the file its loading.
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Sep 24, 2012
I have a Sony Vaio which runs on windows 7 (don't know if it's 32 or 64?). I don't have any back up discs.
Computer started doing windows updates, when I turned the laptop on the next day it won't boot up normally or in safe mode. If I click on repair computer it scans and goes through the process but in the end it just takes me back to the same screen. I've tried to restore and I have several points come up in the list but it says beside them enable system protection for this (C Drive).
The only option I have is to put it back to factory settings which I would really like to avoid as I don't want to loose all my files. I have some of them on USB but not all.
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Nov 14, 2012
Ok, so yesterday I tried to use the Win7 backup tool. I had a 200 gb hdd as a second drive that I usually keep copies of all my folders on. The backup utility said there was not enough space on that drive for a backup, so I formatted the drive.At this point I decided to upgrade my bios using the ASUS tool that came with the motherboard. (Bios IS working.)I went to restart after upgrading BIOS, and when it tries to load windows, the soon as it reaches the Windows screen it crashes, you see a quick "Blue screen of death" (I can't read it) and it goes to the windows boot menu. BUT it only gives you 2 options: Load Normally or Attempt to Repair.When I go into the attempt to repair, it says it cannot repair, and gives me this eror:[CODE]I had downloaded software from download.com and accidentally installed and uninstalled a toolbar from there. Not sure if that has anything to do with it.
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Feb 28, 2012
blue screen hard drive 0x0000007b 0xf9e4d528,0xc0000034,0x00000000,ox00000000 can not load safe mode what am i to do wont re store just the blue screen
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Apr 22, 2011
i install one Online Game and when i click the next, my laptop got Freeze and i wait over 30minutes and nothings happen and after that i have no option and press the Power and when i turn on my laptop again.. after the LOGO and its stop working.. only black screen i found and when i pess F9 and its open Windows Boot Manager and there's only one Tools (Windows Memory Diagnostic) and when i click that this has been popup.Windows has encountered a problem communicating with a device connected to your computer.This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.and i cannot run it in Safe Mode.i have a Windows 7 32-Bit Repair Disc. and when i put it in laptop and when until there said "Press any key etc CD/DVD etc.." but i did see anything that. (Recovey doesn't want to appear)i have Acer Laptop from eMachine and also i fogot i've been aleady tried to go into Bios and a Boot Category and i found "USB CDROM" like that i set that into a Number 1 Priority when its boot, but nothings happen.
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Sep 17, 2011
My HP laptop has been running slow and crashing for a few days. I downloaded and ran malwarebytes but it didn't find anything. My AVG 2011 stopped working yesterday and now tonight the laptop won't even start up in safe mode. Its launching straight into windows, then into system repair, which fails.
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Feb 21, 2012
Anyway, my laptop, which is an HP Pavilion (1 year old) with an i7 processor and 500gb hard drive, freezes everytime I start it up. My computer was perfectly functional until a few days ago. The first problem that occured was Safari would freeze on my homepage (google) everytime I opened the program. Every other website worked fine. On google chrome everything was running fine including google.com. Eventually safari would freeze no matter what site I went to, so I started using Chrome exclusively, which worked okay until after a couple hours, when it too began to freeze on any website. I ran a virus scan only to find a few tracking cookies and nothing with a high threat level. Well, the next thing I knew my computer itself became unresponsive. Whenever I start it up it appears everything is working until about 1-2 minutes in. Then everything freezes. For example, if I click the start menu or open a folder, it won't open until 30 minutes later if I'm lucky. So I guess my computer is just extremely slow.
I did not do anything out of the ordinary, so I have no idea what is causing this problem. I also tried a system restore, which accomplished nothing. I did notice, however, that my laptop seems to run at normal speed in safe mode, for whatever reason.
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Jun 8, 2012
Windows 7 Home Premium, Emachines E725 laptop.I just got through dealing with an infection. Details in this thread:[URL] restarted and F8ed my way to Advanced Boot Options and selected Safe Mode with networking. It started up normally, got to the Users page, I selected my profile, typed in my password and the puter suddenly restarted. Huh. So I tried again and typed faster. The puter at first began to start up in safe mode then suddenly restarted. I tried one more time but this time when it got to the Profiles page I left it alone and counted. 12 seconds later it suddenly restarted by itself. So, I can not enter Safe Mode.The infection has been removed and MSE shows that it is clear. Correlation is not causation so I can not say that the Safe Mode problem is related to the infection, and I can not even remember ever starting this particular machine in Safe Mode since I bought it new.
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Jun 10, 2012
I cant boot my laptop even in safe mode.
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Jan 21, 2012
I have an HP laptop, and here are the specs I know:
HP G72 Notebook PC
Intel Core i3 2.4 GHz processor
4 GB ram
Windows 7 Home Premium 64-bit OS
Recently I was streaming a TV show off of sidereel.com and firefox froze. I switched to Internet explorer and began to watch again, but the computer began to make a "dinging" noise occasionally. I then ran a norton anti-virus sweep which turned up only a few cookies.After this, I watched lectures from my school's class that I had downloaded, and during this time, the computer froze and became unresponsive. I turned it off manually, and it has not been able to restart in normal mode since then. Every time I try to login, after I put in my password, it goes to a blue screen and says "System_Service_Exception" and then it restarts itself.
Occasionally it doesn't even make it to the windows login, and freezes at the "HP" screen in the beginning of startup.Around the same time that this problem manifested itself, there may have been a new Windows 7 update that my computer was running in the background on its own.I think the problem may be more related to the windows update than to other issues, but I have tried going to a system restore point (coincidentally, the only point available might be a restore point created by the windows update). I have no other restore points available, but I am able to access my computer in safe mode.
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Feb 2, 2011
My Toshiba laptop has been overheating lately. Looked online and saw that this is a common problem with Toshibas. As I currently live in Indonesia (from Tennessee originally) I dont know where to buy the spray cleaner things (yes, thats what I call them...lol i dont know the technical name or brand name.) So when it overheats I usually let it cool down for a bit then restart and just try and keep the bottom elevated so it can cool consistently.
Tonight it overheated and when I went to restart, it restarted normally until it got to the main screen. Things looked ok, but when I moved the mouse it moved for just a second and then everything froze. Not just the mouse, I tried hitting tab,etc to make things move but nothing would happen. Not even the trusty ctl-alt-del magic would happen. I restarted into safe mode and things are ok.
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Nov 28, 2012
I am currently in safe mode as my Toshiba laptop cannot boot up properly. I get through the windows startup. All the icons on my desktop look normal, and then about 40 seconds later, a blue screen filled with information briefly appears before the computer shuts down and attempts to restart itself. It happens so fast I can't write down much of what was on the screen other than a data dump, with numbers counting down to 0 and then it does a restart on its own. I did a restore to November 20 and that did not help, so I did another restore for Nov. 9 and that too did not help. I did manage to open in safe mode and managed to find these errors in some event log :
c:windowsminidump112812-25911.01.dmp
c:usersjayappData empwer-582810-0.xml
Here is the hijack log :
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:06:07 AM, on 11/28/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support
[code]....
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Nov 30, 2012
My lenovo laptop has been having a problem - the screen sometimes turns black for a few times and a blue screen occur after that. I usually just force the laptop off and restart it. A few days ago this happened and I switched off my laptop, and it cannot be started normally since then I can only start it in safe mode. when i try to start it normally it just freezes in a dark screen.
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Feb 14, 2013
I happened to run across this forum while searching for answers to my computer troubles through Google.Here's the issue, my laptop is no more then a year old. It's a Dell Model N5040 running Windows 7 Home Premium, Service Pack 1. For the past week or so my computer has been running increasingly slower, and i cannot for the life of me figure out why.I am only using 36gb of a 446gb hard drive, I have 4gb of ram and have run a virus scan, disk cleanup, and a disk defrag.. It does not run slower while doing certain things infact it seems to selectively slow down. I attempted to complete a disk check of my C drive. This has found a few bad sectors which have been either removed during the check or manually however after a week of attempting to run the disk check I have yet to fully complete a single check. It will freeze at some point on every step and never recover.
I use Trend Micro Titanium as my virus protector and I have even attempted to use their house call software to check if maybe my virus softare was compromised I have used Spybot search and destroy and CCleaner in an attempt to clear up any clutter and/or spy/malware. My only conclusion is that maybe some Windows driver was deleted by mistake through CCleaner. I have attempted to start my computer in safe mode however even this cannot be completed, it freezes and never recovers.Nevertheless, I am at an impass i am unsure on where I go from here and would obviously prefer to fix this myself rather then let some self proclaimed "tech" at a shady I.T. company tell me i need a new computer because they cant figure it out either.
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Jan 1, 2012
I'm working on my brother's girlfriend's Dell Inspiron 1764 that will begin to start windows and then immediately goes back to the post screen. I have tried to do a system restore, and recover from a system image... but of course she has made neither of these backups. The laptop will not load windows in safe mode and i have also tried to disable driver signature enforcement. I'm not exactly sure what happened before the failure, but i know my brother installed a Honda data logging program called HONDATA right before it crashed so I am suspecting some sort of driver issues. Is there anything else i can do besides the full Dell system restore that would wipe all of her data?
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Jul 27, 2012
i have problem with my laptop. it always restart when i on it in the normal windows. but if i on in safe mode, the restart will not happen...
if i on it in normal windows, it can be stand only 2 or 3 minutes. one thing that i notice that in my problem is when i turn on my laptop in normal windows and i not use it like i open my browser or open folder, it will not be restart and we will look it like no problem.
but if i start use it like open browser or open folder, my laptop will restart. for your information, my laptop has a little heat but not very strong.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Celeron(R) M CPU 410 @ 1.46GHz, x86 Family 6 Model 14 Stepping 8
[Code].....
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Sep 22, 2012
i just bought an asus u31s laptop a couple of weeks ago for school and all was great until today. it suddenly crashed and gave bsod. i was just on Internet or something, nothing special, but it had been running for a few hours. so now it won't boot up, it simply reboots constantly. i can't even get into safe mode. bios i can get into, but i'm unable to do anything, since it appears to freeze, when i get in there.
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Feb 16, 2013
i cant start my laptop in normal mode. when i start in normal ,mode i stuck in black screen only the mouse pointer is appear, when i wait it reboot again but still i get stuck in black screen
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Jul 17, 2012
i just crashed som1 64 bit lennovo laptop while i opperate a 32 bit pc dont have any windows system with me,it wont start on safe mode,and system repair has failed many times.the laptop was running on low battry and it shut itself,when i tryed to reboot it,it automaticly went to system repair which failed
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Aug 1, 2011
the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.
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May 8, 2012
window 7 working on safe mode and unable to choose the another restoration point and it is not loading in normal mode -after installed third party software worked on that for few hours, then after switched off and later it switched on then after this problem started, automatic repair done, nothing is notified
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Oct 8, 2012
I own an HP G-62-347 Notebook, Windows 7 64 bit, Microsoft Security Essentials, Windows Firewall, no other real time AV, no other Firewalls, Windows Defender disabled as Microsoft instrucs for MSE, 3 GB Raam, 313 GB HDD, AMD Dual Core P-380 processor.My Laptop began freezing 8-10 minutes after bootup logon. No matter what I was doing, Media, Excell, Word, it would freeze up and hang. Sometimes CTL_ALT_DLT would unfreeze it, even before the task manager appeared, but it will take 3-4 minutes with an o[ague screen and the progress "circle" moving then unfreeze, sork 1-2 minutes, freeze, etc. Then all clicks on something to activate would result in loooong (long) delays, 15 to 45 seconds, then the new screen or window or peogram would open, sometimes frozen up.This did not happen in safe mode.I have (on suggestions) removed all things from my start up or programs that other's have suggested, Google Update files, and three or four others that others had issues with that I found on the net. I have also removed programs that I had installed around then.
I have also run, in Safe Mode, MSE, MS Safety Scanner, MS malicious file remover, ESET online Scanner, my laptop is clean.I have used mscong to disable all non-microsoft items to see if that helped. It did not. Same issues.I have used startup repair, and after scanning received a message that there was a problem, but that it could not fix it, did I want to send a report to Microsoft, I checked yes and it sent me to System Restore, ran it for about a week ago which was when I had downloaded some software, and the problem still existed, which sent me back to System Repair, ran it, same error message, reported again.I used a Repair Disk to get back on the laptop a coulple of times when needed, but ultimately, the problem surfaced still.I have used ReImage Plus to rebuild all my defective Windows Files and a lot of my 3rd party defective files. And, I also did a Win 7 repair install.I am pretty convinced something is being loaded somewhere, but can't find where or who or what.Am I on the right track? Have I missed something? Am I wrong? I do not really want to do a clean re-install of Windows 7, for if I do I am reformatting everything to clean any and everything.... sort of NUKE it... but would rather find the culprit (for education purposes). And, I dislike installing and updating and setting up everything again more than I hate "boiled okra!"Anyone and Everyone that has had to do with this or similar sounding issue, please reply. I have two weeks invested, and would like to "graduate" resolving this and getting the learning experience of WHY?
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Jan 16, 2013
I am using acer laptop,intel Pentium processor,windows7 professional os,my problem is windows is not starting normally and is running safe-mode.when entering normal mode it is displaying "welcome" after entering password "Please wait",it takes a long time to starting window and i'm waiting more than 24 hours but its not starting window normally...but it starting safe mode.
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Oct 5, 2012
I can't boot my computer in normal mode or safe mode. When I try to do so, after the "starting windows" page the only things that come up are my mouse, a black screen/background, and a "logonui.exe-bad image- Authui.dll isn't designed to run on windows" error/message (not the exact message). I can't use a system restore (it can't find a restore point), the image recovery tool finds no image to restore from, system repair either doesn't find a problem or can't fix the problem, and basically nothing else works (none of the advanced boot options or other various buttons and tools do anything noticeable). I've even tried to use sfc in command prompt, but whenever I do any sfc things at all (/scannow, verifyonly, verifyfile, etc.) it says there is a system repair pending that requires a reboot. I've restarted 7-8 times and the exact same message keeps coming up. I'm looking for any general help I can get right now, [I can post my computer specifics in an hour when I have time](posted a few). I have an HP pavilion dv6-6135dx wiht Windows 7 x64.Processor: AMD a8-3500m APU, raedon graphics bios vender/version: insyde, f. 20.I'm having trouble getting more info because my computer is still crashing occasionally and I don't really know what else is relevant; if you need more, I might need directions on how to get it. Especially if it involves command prompt.I should also add that it has been crashing more often than I think is normal ever since I got it, but recently it BSODed 3-4 times a day. I have antivirus and also ran a full malwarebytes scan yesterday, and it only found one little issue which was resolved.
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Aug 13, 2012
Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine.
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