Hp 6210 Printer Manual Change From Landscape To Portrait

Jan 22, 2010

I bought a new computer - hp notebook with win 7- I have a HP 6210 all in one. I tried using the new software upgrade for Win 7 however it won't allow me to scan in pdf - only tiff etc. picture files. I tried using the win 7 hp install - the same result. How can I get the printer to scan in as PDF?

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I am having this problem with a windows 7 HP Elitebook 2540p laptop. Whenever I print a power point presentation on the landscape setting, the first page of the presentation comes out in portrait. This problem only happens when printing to one of our toshiba copiers in color. This is not a problem with a smaller hp color printer also hooked up to the computer.

I have checked the orientation settings and everything seems normal. I have even replaced the laptop with a new formatted one with the most updated drivers. The printers are toshiba 3530 and 2830s.

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I just built a new computer running Windows 7 64-bit and I’m loving it. However, I have one problem that I just cannot seem to fix. I have two printers - HP Deskjet 5550 and an HP Officejet 6210, both of which I cannot print to.

When I send a job to be printed from ANY program (IE, Word, notepad, etc), the job in the print queue immediately says 'Error-Printing". When I run the printer troubleshooter it says there is a 'print job in the queue that is preventing the printer from working' and the troubleshooter will restart the print job which doesn't fix anything.

If I go into the Event Log I can see that windows is logging Print errors. Please click here to view the error:

http://i45.photobucket.com/albums/f77/mattd860/print_error.jpg.

Basically, the error says Spooler Operation Failed with Event ID #372. Searching for this error and event ID on the web has yielded no viable solutions.

Here's what I've done so far to try and fix this problem:

Uninstalled printer/reinstalled
Stopped and restarted spool service
Made sure spooling was set to AUTOMATIC (and it was)
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I am running a fully updated Kaspersky Anti-virus so I've ruled out the possibility of a virus.... although I guess this might still be the problem?

To me it seems like something in the /windows/system32/spool folder is corrupt but I don't know where to begin fixing it. I guess I could delete the whole directory and copy the .../spool folder from my laptop running windows 7 but I don't want to risk messing up my otherwise perfectly running machine.

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
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[Code].....

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