How To Rebuild A HD After A Boot/root Infection
Aug 28, 2012
my netgear wireless modem and wireless network were renamed and all the passwords reset. Hard reset to recover. I am still getting browsers redirected daily. All three browsers each will give message that setting have been changed when opened. IE will say search setting have been corrupted and mandate Bing. Internet Options will be reset to custom levels without a reboot. I have installed AVG 2012 paid. No scan from various scanners will show an infected file except some cookies. AVG rescue disk scan found 13 password protected files that were renamed. Broke AVG and required a reinstall. Password protected files were back by the end of the day. AVG says there should be NO password protected files in their sub-directories during a rescue scan. Their solution is a wipe and reinstall.What is the safest process of doing the HD wipe and reinstall? Just plugging the thumb drive in got me all this grief. Is reinstalling files from the DVD the same process? If i try to access my old files am i opening myself to reinfection?
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Feb 2, 2012
I have a desktop computer and before windows boots i am receiving this error code <window root>\system32\ntoskrnl.exe. it is telling me to overcome this problem I must put in the windows cd which i don't have and cannot get my hands on to run the windows recovery console is there a way around this problem please.
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Apr 19, 2011
I was using the computer when all of a sudden it shut down. When I turn it back it on, it automatically tries to do a Start-up Repair. After several minutes, I get the message: "Start-up Repair cannot this repair this computer automatically." When I click on "View problem details," everything looks fine except for "Root cause found: Boot critical file D:CI.dll is corrupt." This happens every time I try to restart the computer. I've tried System Restore and System Image Recovery to no avail.
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Jan 6, 2013
I've just spent the last couple of hours stripping down my rig,for a clean but mainly to do something about the cable management.But since rebuilding it 2 problems have arisen.problem 1 On start up I'm getting the message boot manager is missing .I go through the steps CTL>ALT>DEL then DEL to enter bios and select the drive to boot from in advanced mode F7 (only one drive is there on the initial bios screen where the drag and drop option is)Problem 2 once I've logged in it is only showing 2 of my 3 hard drives.I'm using a z77 mobo 60g ssd boot,256g ssd and a 1tb mechanical.When I go into Computer management the 2 of the 3 drives are visible there.
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Aug 15, 2009
How to Rebuild the Windows 7 Index ?
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Dec 31, 2011
I built my computer years ago and since then have not touched it due to having a macbook for school. I want to upgrade my computer but can't find my Window's 7 cd. If i replace the motherboard, cpu, graphics card, and ram, but keep my old hard drives will my OS still be available? My knowledge about this is slim at the moment until i brush up on everything
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Feb 13, 2012
I have begun experiencing random shutdown with my system. I recently re-built my first build adding an SSD, new motherboard, graphics card and memory. [code] I ran the SF Dx tool and included screen shots of CPU-Z tabs and CBS.log filtered for just the SR (system restore) points from the sfc /scannow. Included all files in the zipped Seven Forum folder attached.random shutdowns-periodically I will return to my computer and find a screen asking for a boot drive. hitting space will not work.i have to shut down using the power on button.Usually it boot into windows after the first time.Occasionally I have to power on and off a couple of times.screen bland for 10 to 20 seconds. Occasionally while switching between applications using Alt-Tab the screen will go blank for up to 20 seconds.It recovers on its own with a message saying my GPU shut down and was restarted. I have never actually seen a BSOD (am I in the wrong forum?) but would like to fix these problems.For a time I thought these were problems with my SSD and GPU but when I ran sfc and saw the number of files that weren't repaired I started having concerns.Oh and by the way I have run a variety of diagnostics on the SSD and GPU and nothing was revealed.
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Jul 23, 2012
I am on a windows 7 home premium, 64 bit Asus a53u. This is a friends computer. His USB, SD card, and webcam quit working 2 weeks ago and he came to me to fix it. He had a root kit in his registry, and a bunch of trojans.happili and generic trojans and another root kit. I can not get one of the viruses to uninstall (don't have sufficient permissions to get rid of it. Hiding in the ask toolbar updater) but it shouldn't be a problem because its been quarentined and is no longer running (sob was using 100% of the CPU). So I the drivers will not install. Period. I can download and install the realteak 2.0 but the drivers in the device manager will not install. I believe I got an error 0000027 (can't figure out where I got that from) Also I am not willing to spend any money on software. Hes not paying me and is not willing to reimburse either.
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Nov 20, 2009
Need a little advice. Still dealing with the nasty infection. I have done a clean install where i wiped my hard drive for about 4 hours.
I am still dealing with the infection when i place a blank disk in the drive it will type into the start menu. I am a little unsure if it would be suitable to reinstall again and flash my bios or get hackthis logs done.
If i should flash my bios how do i do this?
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Jan 23, 2010
How to Rebuild the Icon Cache in Windows 7 ?
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Aug 23, 2012
I am running a raid 0 (same as my old system) and it will not install updates. It is also freezing when i go to do anything.
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Mar 24, 2012
No matter what compiler I elect to use (I have tried codeblocks, bloodshed dev C++, visual studio c++ express 2005, visual studio 2008 & 2010 and eclipe [java]) when i attempt to rebuild a project after executing it once, it will link and compile, but and error will appear stating that the compiler could not open the executable to re-write it. I have already attempted the following:
** I have no Antivirus running (windows has a warning stating it).
** I have no firewall running (windows also has a warning about it).
** I have checked process explorer and no Antivirus or firewall is running.
** I have checked process explorer and no other process is attempting to use that executable. (the program terminates from process explorer at the same time it stops running in command prompt)
** I have followed all necessary instruction to make sure cygwin was removed from my computer.
My program will compile & run without any errors (it does this to any code i try to compile, even hello world [so it isn't a coding error]. Its may be a compiler error because it happens with c++ and java [same problem from command line too) or its an ide problem as this happens with multiple ide.
I am going to take a guess and say I either a have a rogue av or firewall (Windows Defender) issue that I can not seem to track down and shut down or windows keeps accessing the project directory (process explorer did show a process name "system" was accessing that project directory). I am the admin for the computer, and the only account on it. I really don't want to dual boot linux just to develop programs.
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Nov 3, 2012
I have Toshiba Dynabook that I bought in Japan. It originally had Vista on it, but recently I yanked the hard drive out and replaced it with a new one and installed windows 7 on it. I installed all the drivers it required using driver max and windows update, but it keeps freezing randomly. I ran the disk error check and no change and I tweaked my boot up to only run needed programs. I'm pretty sure it's not an overheating issue because it will run for hours when installing the os. I've already spent more time than I wanted to invest in this and am ready to smash the computer.
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Feb 9, 2012
My computer had a nasty virus which I think have since removed. The only problem is none of the programs in my program files are available. The folders are empty.I am at a bit of a loss here.If I search, I can find the programs so I know they are there somewhere!I am almost to the point where I want to scrub the hard drive and start from scratch. If I do this, how can I backup my program files that I have?Is there a way to drop them onto a back up hard drive, then just move them to the new fresh O.S.
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Mar 23, 2011
After several days with a very patient and through BleepingComputer Volunteer, I believe my computer is malware-free. However, my computer itself still seems to be having issues. None of these issues occurred prior to the infection. My logs appear clean, but these issues remain:Mouse cursor "stutters" at times.Windows flickerStartup and shutdown take excessively long at times, others it is very fastShortcut icons (but not regular icons) have some sort of "blank" icon in front of them.Here is a link to the malware removal threadMalware Removal ThreadAttached as well is a picture of the icon situation.
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May 10, 2012
So, I'm trying to get an online game working, thinking they had issues. Come to find out, neither my firewall nor updater has been working since January.Here's the link to my original thread, where Gringo helped me get rid of the infection:I dug around and found a registry file to get the firewall working, but I'm stumped on the Updater.
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Feb 12, 2013
Last week I downloaded firefox without paying enough attention to the source of the download and now my computer is full up on programs I do not want. These programs include something called "pc fix speed",a woman's head with a headset that shows up on the title bar of every internet window I open and I think is called "24x7 help", and a new toolbar when i open internet explorer that includes a blue ball that says "ws" next to a web search box, a "translate" button, and a "get whitesmoke english writing software" button among other things.
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Dec 12, 2012
Some times I have got any computer thats infected by some virus and internet is not working. Booting Linux, Internet is working, but in Windows it is not. I am sure its virus problem, because IP, and others adjust are OK. Sometimes after scanning Windows with some antivirus system, internet works, but sometimes it doesnot. Well, is there any way to restore and repair damage caused by some virus or windows crushed, that are affected Internet? Now I have a computer that only things is affected is internet conexion. It doesnot work.
I repeate, is not a problem with LAN card, IP adress, so on..
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Jan 23, 2012
DHCP Client Service Won't Start, I get Error 106, running windows 7 on my desktop,but can connect wireless to same router.
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Mar 27, 2011
I have win 7 running on RAID 1 using 2 Seagate 750GB hdds...My motherboard is an ASUS P5 series with an onboard Intel Raid chip.So apparently one of the drives went dead and since it's RAID 1 no problem right? Just replace the disk and it will auto rebuild... Problem is, this thing happened just as i was about to step out of my house for a week long vacation... I thought i'd get a new drive when i got back and shutdown the pc to save on power while i was away...Fast forward a week, so i boot up the computer and the Intel Raid boot sequence shows that i have a degraded drive... No biggie... I thought i'd boot it up first and replace the degraded drive later... What i didn't notice was that Intel Raid controller had designated another one of my existing drives as a spare and marked it for auto rebuild in Windows...So, upon booting into Windows, Intel Rapid Storage starts rebuilding on the wrong drive... So now i have 1.5TB HDD data that has been wrongly auto rebuilt... I've sinced replaced the degraded drive and the array is back to normal but my data drive is mush... I tried using Active Undelete and it's able to scan the files and recover but the files are corrupted...
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Oct 24, 2012
Right about the time we got the virus out I started to get regular system freezes and BSODs at random times throughout the day. I'm not sure if it's something we did, if the virus messed something up, or if it's some unrelated issue. It's not the memory since I tested it last night and there weren't any errors.It can happen at any time. I haven't been playing any games and the only game I ever do play on this laptop is minecraft. I do play some Hulu and Netflix videos, but these crashes and lockups don't only occur when I'm watching a video. I can simply be browsing the web or working on my webpage and I will get the BSOD or the system will freeze.[CODE]
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Dec 22, 2011
My desktop started having icon issues, so I did a little reading up and saw that it could help by deleting the iconcache.db file. I did so, and now my icons are completely gone. I can still see the text under the icons and can still access the programs, however they are running slower than normal.Also, on a related note, nothing happens when I click the start menu button.I am running Windows 7 Home Pro 64 bit. I have tried all the fixes to no avail, even launched in safe mode.
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Jan 11, 2012
I have reformatted and installed a minimal version of Windows 7 but have yet to stop this thing from maintaining its hold on my network. After some 20 hours a day for nearly a month, it has taken its toll on my family. My son's new laptop for Xmas is now infected too. We will fix that very soon tho. Please guide me on how to proceed with this laptop for now. They have already wiped out my bank account once.
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Jul 30, 2009
I'm using the build 7600.
It all started when i inserted a SD card. It didn't work so I inserted the SD card on my camera and plugged it in by usb. The second I inserted the usb to my laptop my usb mouse turned off and my wlan just literally vanished(it wasn't even in device manager.) Usb root hub with exclamation marks appeared in the device manager.
I tried uninstalling them and letting Windows 7 install them again and wlan wont come back and the mouse wont work.
I also tried uninstalling everything below usb conrtollers and generic volume and still no wifi.
I tried installing the drivers from the manufacturer of my laptop after uninstalling the old ones and still none
I was able to get the wlan running again after uninstalling everything below usb controllers in the device manager I restarted my comp in the middle of it cuz wlan reappeared and if i waited for it to finish wlan would disappear.
Now Every time I plug in a usb device wlan disappears and everything starts all over again..
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Sep 25, 2009
I've been running various Windows 7 Betas and RCs on virtual machines and spare PCs for a while with no issues, so when I got access to the RTM I was quite confident (probably overly so) to upgrade my laptop from Vista.
Right after the install (ironically enough, from a USB), everything was working fine, until I plugged in my iPod, which installed the apple driver successfully, then informed me that the device was unplugged before the USB Mass Storage driver installed (it wasn't). I proceeded to try the other three USB ports on my computer (all four worked fine in Vista, and still work fine in XP and Ubuntu). None worked. I tried a thumb drive with an internal LED, and it appears that the device receives power for about half a second, before cutting off. Running a system restore back to whenever they were last working fixes the problem, I can plug in a USB stick, and it works fine for a couple of minutes, then its useless again.
The chipset is an Intel GMA965 express series, using the most recent driver (8.15.10.1825, for RC1). I've tried rolling back to the Vista driver, and the Vista driver in compatibility mode, to no avail.
Additionally, I've tried uninstalling all of the "USB Root Hub"s in the device manager, and scanning for new hardware, and uninstalling all of the USB controllers and then scanning for new hardware, still no luck. The issue that windows gives is
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
For which a fix for a similar problem (albeit with CD/DVD Drives) in XP was to delete the registry key, so I navigated my way to
HKLMSYSTEMCurrentControlSetControlClass{36FC9E60-C465-11CF-8056-444553540000}
And was first told access is denied. I took ownership, fixed permissions, and it still refused to delete (although, in trying to check what exactly the error message was, it just deleted now, although I'm not hopeful it will help)
I've disabled every reference to USB power saving mode in every power profile.
Most recently, I've tried the most recent Intel Device Chipset Installer, which installed successfully, but makes no difference. I also tried the built in troubleshooter, which recognises the issue, reinstalls all the drivers, and tells me it works/doesn't work, and then either way, it doesn't work. Although the troubleshooter does identify if there is a device plugged in for two of the four USB ports, it tries to install drivers, and fails.
In searching the internet for the last few days, I haven't been able to find a solution (although I have found several people with similar problems, one the same, all of which unsolved)
I would really prefer not to do a clean install - the reason I upgraded in the first place was because I had far too many programs installed to make it worth reinstalling all of them. I'm open to downgrading to vista, if its do-able with a clean.
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Mar 15, 2011
If I browse my Windows 7 PC via UNC (\192.168.0.x) on an XP PC I am unable to get a list of shares. If I Directly open \192.168.0.xShareName that will work perfectly.
I have a vista PC on the same network and that can see the root fine. The only thing that I can think of is that SP1 has done something. but not sure why it would only effect showing the list of shares. As a side note in the event log i see the "Software Protection Service" keeps stopping and then starting, I tried googling it but no one seems to know if this is usual behavior to check the licence or if it shouldn't stop.
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Jul 5, 2011
I'm looking to find where i can download something, somewhere, over the rainbow some newest bestestsss drivers for usb 2.0. I tried looking myself on the web but it seems a few things require you to pay money for an upgrade of all drivers on your system. I'd just like to upgrade my usb ports if possible I seem to have trouble with em.It says it has 6.1.7600.16385 (in 2006 so theres gotta be somethin better) installed I found a few downloads but they were actually older 5.x.xxx.
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Feb 9, 2013
Just looking at my root directory and trying to clean up what is not needed. I have Win7 64 bit. Can I delete any of these files??.rmd{45F28847-516F-40B7-9C6C-7A08E848927B}{03793A38-AB8E-48AB-B8DE-C78202EOFC83}{97782997-1B5D-4500-8514-8DCC63EFF45E}app_messagelog.scvlog
install.exeinstall.iniinstall.logjava_log.txtmsdia80.dll
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Mar 23, 2011
I upgraded from 32 bit to 64 bit, but when I used my back up recover program, all my files are on my desk top, and root c doesn't seem to contain doc and settings.
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Dec 11, 2012
This caught my attention today when I was installing the newest round of windows 7 updates, and has me curious, can't say I've ever seen it before so I've looked around and it seems that it used to only be for XP. Any way, from what I can tell from the description it seems to only be needed if your running internet explorer, I don't use IE on this computer (my gaming rig) and don't see why I'd ever have to, I do most of my browsing on my phone, or laptop.
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Jan 17, 2013
I have a HP mini, microsoft 2005 pretty sure its a Windows 7.Basically I pulled the battery out by accident at a bad time. I had left the laptop on all night. It has always been slow but when I opened it it was very very slow. I saw a sign from AVG, with a window box saying AVGDIUX.. an error message. I made a mistake and pulled out the battery.Now when I switch it on it only goes to a start up repair screen. It runs a check for problems, tells me it cannot fix it automatically and then offers to shut down the computer. Scan results are:
Number of repair attempts: 5
Session details
System Disk = DeviceHarddisk0
Windows directory = D:Windows
AutoChk Run = 0
Number of root causes = 1
[code]....
I switched it off and pressed F8 repeatedly at start up. I can get to the F8 screen with the different options. I tried to go to safe mode/safe mode with command prompts but automatically goes to the start up repair screen and then goes through the same process i.e. saying it is doing a check and then that it can`t fix it etc.
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