USB And Webcam Will Not Work After Infection

Jul 23, 2012

I am on a windows 7 home premium, 64 bit Asus a53u. This is a friends computer. His USB, SD card, and webcam quit working 2 weeks ago and he came to me to fix it. He had a root kit in his registry, and a bunch of trojans.happili and generic trojans and another root kit. I can not get one of the viruses to uninstall (don't have sufficient permissions to get rid of it. Hiding in the ask toolbar updater) but it shouldn't be a problem because its been quarentined and is no longer running (sob was using 100% of the CPU). So I the drivers will not install. Period. I can download and install the realteak 2.0 but the drivers in the device manager will not install. I believe I got an error 0000027 (can't figure out where I got that from) Also I am not willing to spend any money on software. Hes not paying me and is not willing to reimburse either.

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Flash Bios To Get Rid Of Infection

Nov 20, 2009

Need a little advice. Still dealing with the nasty infection. I have done a clean install where i wiped my hard drive for about 4 hours.

I am still dealing with the infection when i place a blank disk in the drive it will type into the start menu. I am a little unsure if it would be suitable to reinstall again and flash my bios or get hackthis logs done.

If i should flash my bios how do i do this?

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Feb 9, 2012

My computer had a nasty virus which I think have since removed. The only problem is none of the programs in my program files are available. The folders are empty.I am at a bit of a loss here.If I search, I can find the programs so I know they are there somewhere!I am almost to the point where I want to scrub the hard drive and start from scratch. If I do this, how can I backup my program files that I have?Is there a way to drop them onto a back up hard drive, then just move them to the new fresh O.S.

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Mar 23, 2011

After several days with a very patient and through BleepingComputer Volunteer, I believe my computer is malware-free. However, my computer itself still seems to be having issues. None of these issues occurred prior to the infection. My logs appear clean, but these issues remain:Mouse cursor "stutters" at times.Windows flickerStartup and shutdown take excessively long at times, others it is very fastShortcut icons (but not regular icons) have some sort of "blank" icon in front of them.Here is a link to the malware removal threadMalware Removal ThreadAttached as well is a picture of the icon situation.

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Dec 12, 2012

Some times I have got any computer thats infected by some virus and internet is not working. Booting Linux, Internet is working, but in Windows it is not. I am sure its virus problem, because IP, and others adjust are OK. Sometimes after scanning Windows with some antivirus system, internet works, but sometimes it doesnot. Well, is there any way to restore and repair damage caused by some virus or windows crushed, that are affected Internet? Now I have a computer that only things is affected is internet conexion. It doesnot work.

I repeate, is not a problem with LAN card, IP adress, so on..

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Nov 20, 2009

I try to install my Webcam with drivers that work good on Windows XP SP3 and Windows Vista SP2 but on Windows 7 x64 I can't install them.

Webcam is Topro technology, Hardware Ids: USBVID_06A2&PID_0003 , drivers is original on CD(TP6801 ov7648_168).

I run drivers setup in Capability Vista SP2, then in Win XP SP3 but with no success.

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Install Error

The INF file you selected does not support this method of installation Any suggestion?

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Oct 24, 2012

Right about the time we got the virus out I started to get regular system freezes and BSODs at random times throughout the day. I'm not sure if it's something we did, if the virus messed something up, or if it's some unrelated issue. It's not the memory since I tested it last night and there weren't any errors.It can happen at any time. I haven't been playing any games and the only game I ever do play on this laptop is minecraft. I do play some Hulu and Netflix videos, but these crashes and lockups don't only occur when I'm watching a video. I can simply be browsing the web or working on my webpage and I will get the BSOD or the system will freeze.[CODE]

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I have reformatted and installed a minimal version of Windows 7 but have yet to stop this thing from maintaining its hold on my network. After some 20 hours a day for nearly a month, it has taken its toll on my family. My son's new laptop for Xmas is now infected too. We will fix that very soon tho. Please guide me on how to proceed with this laptop for now. They have already wiped out my bank account once.

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I have a 1yr old Asus g74sx laptop with Windows 7 Home Premium 64bit. The other day with no warning the ntfs chkdsk appeared on startup and I did not cancel it... BIG mistake. I saw it deleting several files and once my laptop started up my built in web cam is no longer working, nor is the power option(battery icon) or wireless strength meter available in the taskbar either.The built in web camera shows the driver is installed and is working appropriately in the device manager list, but when you attempt to open it with other programs they all say something like "This device can't be found or is in use by another program". I thought I would try to install an external webcam by logitech, but it does the same as well. What can I do to restore this? There is no program that I can see in the application list that has control of it and I do believe obviously chkdsk did something by deleting VERY important files.As another note I have tried to fix the battery icon through all the suggested ways, but it still remains "greyed out" when I try to turn it on in the control panel section.

I DO NOT want to do a recovery with the Geek Squad discs.I did run a Seagate software utility to do a full scan of sectors on my hard drive and it found zero problems so I don't understand yet why the chkdsk did what it did.

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