Gateway Desktop Freezes When Idle
Jul 27, 2012
have a Gateway desktop pc which freezes when I leave it idle, usually within 5-10 minutes it'll freeze.My hijackthis report can be seen at . can any let me know what's wrong?Mod Edit: Removed link to HJT log, not used/allowed in this forum - Hamluis.I've checked the cpu temp as well as ran spyware/antivirus to no avail.
View 2 Replies
ADVERTISEMENT
May 8, 2011
hen the system is not heavily loaded it seems to freeze after 10 minutes to an hour, primarily observed with the Up Time clock in Task Manager stopping. Other symptoms include no response to keyboard or mouse clicks and having the cursor lock to a particular shape such as the window size adjustment shape. The only way I have found to get the system going again is to shutdown and reboot. Usually a hardware reset or forcing shutdown is required to get applications such as Task Manager to stop. When the system is heavily loaded i.e. running Prime95, these symptoms do not seem to occur.I have been unable to determine conclusively whether the problem is hardware or software. The system(s) are new with the following configuration[CODE]I have performed multiple clean installations of Windows 7 Pro from two different Microsoft DVDs (purchased from Newegg), used two different sets of hardware (including CPUs, memory, video cards, Power supplies, disks, etc.) changed from Gigabyte GA-X58-USB3 motherboards to GA-X58A-UD5 motherboards, run memory tests for ten hours or more, run in Safe mode, run with absolutely no additional software other that the virgin operating system. Tested multiple BIOS settings, including optimized defaults, with changes only to allow RAID disks.
View 9 Replies
View Related
Jun 18, 2012
This suddenly began occurring about a week ago. The system runs fine, however if it is left for a fairly short period of time (15-20 mins) The program am I using will freeze and the cursor will change to loading. The task bar will then freeze if I try and click 'start', and I have to hold down my Power button to turn the PC off. I have tried system restore, Defragmentation, and virus checks. Running out of ideas! I'm using x64 Windows 7, and my specs are as follows.
View 3 Replies
View Related
Jul 31, 2011
I am using FF 5 currently and every time I leave the browser for a few minutes and then 'wake' it from being idle, I get a delay until it starts to respond to anything.It seems that this problem started when I first upgraded from FF 3 to 4 and has been going on since then. have tried to disable some add-ons to test if this would make a difference, have created a new profile, cleared cache, history etc. but nothing seems to keep the browser from going into this 'hibernation mode'.I really do like FF per se, but this issue is driving me nuts
View 2 Replies
View Related
Jun 18, 2012
This suddenly began occurring about a week ago. The system runs fine, however if it is left for a fairly short period of time (15-20 mins) The program am I using will freeze and the cursor will change to loading. The task bar will then freeze if I try and click 'start', and I have to hold down my Power button to turn the PC offI have tried system restore, Defragmentation, and virus checks. Running
View 3 Replies
View Related
May 18, 2012
My problem: My system stops responding if I leave it to idle for 20min - 1hour. I am forced to power off by holding the switch and restarting it[CODE]
View 14 Replies
View Related
Jan 21, 2012
About 2 months ago I started getting random freezes and would have to do a hard restart on my computer to restart. To see if it was a virus or any kind of malware, I did a clean reformat of my hard drive and was still having issues. Eventually it started taking forever to boot up and load files and I got a SMART status bad message. So I wound up replacing my hard drive with a brand new one and did a clean install of Windows 7. That seemed to fix the slow boot and file load times but now I'm still getting freezes. However they are not random. They seem to happen when I don't touch the computer for awhile, whether I have a program such as something downloading in the background or not. They also seem to happen when I close the computer and put it to sleep and leave it like that for awhile. I try to wake it up and I only get a black screen, however my computer is on as I can hear the components.
The strange thing is as long as I am actively using the computer it doesn't seem to do this. I was on it for about 6 hours yesterday night and nothing happened and the computer was working fine. I did various hard disk scans even though I know it can't be the hard drive seeing as I just replaced it. It also isn't my graphics card as I uninstalled the driver and let my computer run for awhile with the standard VGA adapter and it still froze after me not touching it for awhile. I also did a windows memory diagnostic scan and nothing came up. I'm thinking there are 2 seperate problems with my computer, one that I fixed by replacing the hard drive (the slow boot time and file loading times, it took me 20 minutes to open up windows explorer, it doesn't anymore.) and another that I am unsure of. Should I do more memtest passes? I heard that one is not enough and that you should do up to 7 to make sure your RAM isn't faulty.
Here are my computer specs:
Model: Samsung R780
OS: Windows 7 Home Premium (64-bit)
Processor: Intel Core i5 2.27 GHZ
RAM: 4GB DDR3
Graphics Card: Nvidia GeForce GT 330M (1GB Video Memory)
Hard Drive: 500 GB Hybrid SATA/Solid State (4GB of solid state memory), this is the new hard drive that I purchased.
I tried downloading updates for a game and it immediately froze. So maybe the freezing is still happening on a random basis...
View 2 Replies
View Related
Feb 5, 2011
Lately I have problems with my pc, sometimes the windows blocks/freeze and I must restart from the button; this happens like 1 time in 3 hours or 1 time in 7 days, it's random. The image freeze even if the pc is in idle. I have found another problem, the mouse cursor freeze for 2 sec (the image doesn't freeze, only the cursor), and after it's coming back to normal. I tried with several mouse's. I tried with another HDD and I have the same problem..
PC config:
cpu: i5 750 2.66
gpu: msi gtx 460 hawk
mobo: asrock p55 pro/usb3.0
ram: Corsair 4GB DDR3 1333MHz CL9 XMS3 Dual Channel Kit
hdd: Samsung 250 GB SATA-II 7200RPM 16MB SpinPoint F1
psu: AntecBasiq Power 550W
I did reinstall the windows, update drivers and bios update, cleared cmos, tested the RAM with memtest86 (no errors).
View 6 Replies
View Related
Nov 16, 2011
My computer locks up randomly and the screen turns black and unresponsive, at least once per day, forcing me to do a hard reset.There is no BSOD or Minidump created, although sometimes (maybe 75% of the time) there is a dump file created in the LiveKernelReports folder. The dump files in LiveKernelReports always point to atikmpag.sys. I tried uninstalling all video card drivers and using driver sweeper, and letting Windows use default graphics. I continued to get the same freezes, except no dump files were created at all in LiveKernelReports. I then reinstalled the ATI drivers, and the symptoms persist, now with dump files again pointing to the same atikmpag.sys.this only happens when the system is idle for a while. I never get freezes when actively using the system, but if I return to it after an hour or more, it's just a black screen and I must do a hard reset.I am running Win 7 professional 64-bit full version, 8 gb ram, 1gb ddr5 msi video card.Another strange symptom: After the hard reset, the computer has deleted all of my IE cookies. It also has forgotten the IE window size after these hard resets... very bizarre. In fact, if I make any changes to the desktop -- for example, by moving the icons or re-sorting them by name -- Windows doesn't remember this either. On reboot, it reverts to whatever I had on the desktop before making the changes. This does not happen on a normal restart/reboot. If I do not wait for it to crash, and instead I reboot normally, all of my settings/cookies/window sizes are preserved like you'd expect.
I've tried the following:
- ran memtest86, no errors after 9 passes
- ran seatools hard drive diagnostics, no errors found
- ran Hot CPU Tester 4, no errors found
- reinstalled/reseated graphics gard and memory sticks
- running with a single memory stick (same crashes occur with either memory stick)
- the windows memory and hard drive diagnostic tools, no errors found
- When running Driver Verifier, I get the same freezes, and still no minidump or bsod.
- Disabling all power saving options both in Windows and in the BIOS, like sleep mode, hibernate, etc.
- Updating all drivers that seemed out of date and upgrading bios to latest firmware.
Prime95 and furmark run without issue, and do not crash the system (presumably, because the system isn't idle when they are running). Idle temps (~30 degrees C) and temps under heavy load (about 60 degrees C) are well within the normal range.If I run in safe mode, it does not seem to occur, but I'm not positive because I've never stayed in safe mode for more than a day.
View 9 Replies
View Related
Nov 4, 2012
My computer has had sporatic blue screens at the end of windows 7 bootup. The diagnostic tools will not run. Gateway recovery management will run, but when I select the option for a restoration, it says my hard drive is not in the factory default. I'd like to just restore the computer- how to reset the hard drive factory default or to get around this error?
View 6 Replies
View Related
Feb 18, 2013
I did a restore to factory default then it says it's missing something. Then I restarted it now it says missing operating system. The I have a gateway desktop.
View 5 Replies
View Related
Apr 22, 2012
So I just got a new gateway dx4860-ub32p tower. The problem I am having is that when trying to use a second monitor for extended desktop the hdmi is not recognized. When I start the computer both monitors have the boot screen and starting windows screen. Past that only my monitor plugged in by vga cable is recognized. When I go to graphics options there is only one screen option shown. I am using windows seven the second monitor is a flat screen tv.
View 1 Replies
View Related
Sep 30, 2011
I have a gateway desktop with the windows 7 it is stuck on Saying setup is starting services, I do not have my origional windows 7 setup disk.What do I need to do to get my computer up and running again.
View 1 Replies
View Related
Mar 28, 2011
I just got the computer out of the shop about 2 weeks ago, same problem, it kept freezing after I turned it on.Right now I'm using it on Safe Mode, it doesn't freeze at all, but when I run it normally, it freezes on the desktop.I've done the ctrl + alt + del and end process -> explorer.exe and then file -> new process explorer.exe. It worked for probably 20 seconds, and then it froze. The mouse didn't even move any more.
View 14 Replies
View Related
Nov 27, 2012
When the desktop shows. It's working for like a minute or two.Then after I click around, it just freezes and nothing works. I can't even click the desktop, just freezes. Not too sure why, on my other computer.
View 5 Replies
View Related
Jan 13, 2011
I'm having an issue with my PC, it freezes up after 30 mins. It was over heating due to it being caked with dust bunnies. Since I've blew it out with a can of air. I've configured the power saver settings to "never" for everything.It still freezes.
View 6 Replies
View Related
Jun 23, 2012
I purchased an Acer refurbished desktop from tiger direct.it keeps freezing up, I need to control,alt,delete to get off the page. Nothing moves until I do.
View 2 Replies
View Related
Jul 27, 2011
I have a Dell laptop running Windows 7. When I startup the computer, I enter the password and the desktop appears. Every now and then the window freezes so i can move the mouse but I cannot click on any icons. I've tried running system checks I can. yesterday I ran Advanced System Care 4 and fixed all registry errors, removed malware etc but the problem still occurs. I need to switch the computer off and reboot.
View 6 Replies
View Related
Oct 5, 2010
I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.First of all I'm running Windows 7 Pro 64 bit on an i5 system.I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.
View 3 Replies
View Related
Feb 17, 2011
It started a couple of days ago when an error appears on one of my hard drives (second drive) during bootup, but after the first encounter I logged into windows fine and thought nothing of it. A while after my desktop froze and I was unable to do anything so I restarted. The error was still there but I logged into windows fine again, but the desktop froze instantly after I clicked anything and this continued. Now I can only just reach the login screen and it will freeze there.I have been into safe mode and tried various scans. I have ran CCleaner which did not solve the problem, Norton360 fails to do any scan at all and I also used MalwareBytes to scan for malware. During the malware scan it found around 8 infections, but when it started scanning a certain area on my main drive inside the windows folder the desktop froze. The exact same thing has happened on two occasions.
Safe mode now seems to freeze after a short while, including on the login screen and it seems I am running out of options. I want to make formatting my hard drives a last resort as I have important files that I do not want to lose.I have also physically opened my desktop, cleaned for dust and reconnected both hard drives to try and solve the error but to no avail.
View 4 Replies
View Related
Feb 22, 2012
Running Win 7 Home Premium 64 bit on a Lenovo Ideapad Laptop.Two days ago, I was trying to make my monitor display just a little less contrast, so I opened a utility called Intel HD Graphics that I found on the bottom right toolbar, and it had sliders with which I fixed the problem. But then I noticed a slider called "Hue", and by moving that quickly from side to side, my monitor went from blue to green to pink to yellow and back again, what can I say, I'm easily entertained.Anyway, the computer froze up, and I had to rude boot it. From then on, I would start the computer, and it would look good, like it would start for real, and I would even see some icons on the desktop, but then it would freeze up and I'd have to rude boot it again. It still works in Safe Mode.
View 1 Replies
View Related
Sep 21, 2009
im using "turn off display: 1 min" setting on my power option.
after several minutes away, when i come and i "press any key" to my computer, the display turned back on, but the desktop freezes.
i can only move my mouse but i cant right or left click to my desktop. i usually wait for like 40 - 60 secs for my desktop to be responding again.
is there something wrong with my computer? cos i am doing fresh install, and didnt modify any settings yet.
i hereby conclude what makes my desktop freezes is when i checked on "auto-hide the taskbar" setting on taskbar properties and used "turn off display after" setting.
so, these are things that might happen:
1. i disabled "auto-hide the taskbar" and disabled "turn off display after"
with / without any open programs
result: desktop fine
2. i enabled "auto-hide the taskbar" and disabled "turn off display after"
with / without any open programs
result: desktop fine
3. i disabled "auto-hide the taskbar" and enabled "turn off display after"
with / without any open programs
result: desktop fine
4. i enabled "auto-hide the taskbar" and enabled "turn off display after"
with a/some open program(s)
result: desktop fine
5. i enabled "auto-hide the taskbar" and enabled "turn off display after"
without any open programs
result: desktop freezes
PS.
i havent installed the latest display driver yet. i only now have the Ati Mobility Radeon X1400 from Windows Update, the latest one. i cant find the actual driver for my video card from my manufacturer's site.
View 9 Replies
View Related
Mar 3, 2012
I know this has been asked over and over. But the answers are many and I am just not sure what I should do. I have a Toshiba Satellite that I just purchased, 4 GB and an AMD quad core processor.I thought the problem seemed to occur after Windows updates but now I am not sure. It just seems to happen intermittently.Essentially, no icons load to the desktop, no other software seems to load.
View 3 Replies
View Related
Feb 20, 2012
i went to boot my system as i have done for the past 8 weeks, this time it booted up normal but froze about 30seconds after the desktop shows up. i have covered all the bases i can think of (advanced sys recovery)didnt work, (safe mode) still freezes.
View 1 Replies
View Related
Aug 1, 2012
My computer freezes many times when ill start it up and get to desktop. It wont take any commands after starting and ill have to shut it down by turning power off. It seems that when ill start my computer in safe mode and then ill restart and go back to normal mode it works normally. All these began after 2 latest updates.
View 1 Replies
View Related
Nov 27, 2012
I recently bought WD MyBookLive and I'm busy figuring out how to set it up. I'm confident that my problem has to do with the fact that I've mapped drives to the external backup drive.My problem is this: Whenever I use the Save-as dialog and I click the "Desktop" button so that I can save to the Desktop, the dialog freezes up for a while. Sometims, the dialog itself is not frozen (i.e. I can press Cancel to dismiss it) but the display where the icons from the Desktop are supposed to appear, remains blank. Sometimes, however, both the dialog and the program from which I called it freezes. If I wait long enough, the icons appear, and I can proceed with saving the file or navigating to subfolders on my desktop.This has only started today, after I started mapping drives. I don't think it has to do with WD's software because I had installed those yesterday and didn't notice this problem.
Thing is, even if I disconnect all my mapped drives, the Save-as dialog problem remains. Rebooting has no effect. It is as if Windows is trying to access some resource before it will show me the desktop icons, and it takes a long while for Windows to realise that it can't access that resource (or perhaps it just takes long to access it).This does not happen to all Save-as dialogs -- only to the types of Save-as dialogs that are non-resizeable and that show the five shortcut icons on the left (Recent Places, Desktop, Libraries, Computer, Network). I can actually save a file to the Desktop immediately, but I can't see the files on the desktop (in the dialog) nor can I browse to other folders from there, until I wait a long while. the same applies to Open-file dialogs -- the ones that look similar to the misbehaving Save-as dialogs have the same problem. If I want to open a file using such a dialog I have to wait a minute or two before the list of files display, or I can manually type in the file name and press "Open", and it will open the file.i'm using Windows 7 HP 64-bit.
View 4 Replies
View Related
May 31, 2011
Today my desktop windows 7 32bit PC failed to load and has frozen at windows resume loader option page. I cannot select either of the options available as my KB will not select or move between the two options offered. I have entered BIOS where my KB works fine to look for USB options but there are none available on my system. My mobo is an abit KV-7 running phoenix BIOS.
View 1 Replies
View Related
Apr 17, 2011
I recently built my own desktop. Not my first build but a relatively new builder. Everytime I am on it it freezes up and restarts itself and goes into the black windows recovery screen. My new build was fine and now all of a sudden I am having this issue.
Windows 7 ultimate 64 bit
AMD 6 core 3.2 phenom
2 x4 gb gskill ram
64 gb crucial ssd (has the operating system on it)
500 gb western digital hard drive
ATI radeon 5670 iceq graphics card.
View 3 Replies
View Related
Aug 16, 2012
Config:
Hardware: Desktop
Intel i5-2310 sandybridge processor Gigabyte GA-H61M-DS2 ver. 2.2 Motherboard
Transcend 4GB 1333MHz RAM
No External Graphics
Software:
Dual Boot - Windows XP SP 2 x64 and Windows 7 Ultimate x64.m:
Everything is working great in XP. After installing video drivers in windows 7, the wizards asks for restart. When i restart windows 7 hangs just after the "starting windows" logo, just at the welcome screen. It is not random, everytime it freezes at the same point. The system hangs and the display is just horizontal garbage lines and I need to hard reset the CPU. Without the video drivers, windows 7 works fine.
Things I tried:
1. Drivers from Motherboard CD/DVD.
2. Drivers from Gigabyte Website.
3. Drivers from Intel Website.
4. Changed the SATA mode to AHCI/IDE in BIOS. XP wont boot in AHCI.
5. XP shows Intel 2000 processor graphics. CPUZ tool in windows 7 shows Intel 1000-T.
View 2 Replies
View Related
Jun 28, 2012
When I open desktop folders the screen locks up or freezes and won't let me openfiles/folders within them. When I go into task manager it says that they are continually running and I need to end task. This still won't allow me to access them. It also happens on folders from a USB stick or when I go into computer with start main menus also. I am pretty sure it is Windows 7 I am using.
View 3 Replies
View Related