Gateway Desktop Freezes When Idle

Jul 27, 2012

have a Gateway desktop pc which freezes when I leave it idle, usually within 5-10 minutes it'll freeze.My hijackthis report can be seen at . can any let me know what's wrong?Mod Edit: Removed link to HJT log, not used/allowed in this forum - Hamluis.I've checked the cpu temp as well as ran spyware/antivirus to no avail.

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Windows 7 Freezes When Idle?

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hen the system is not heavily loaded it seems to freeze after 10 minutes to an hour, primarily observed with the Up Time clock in Task Manager stopping. Other symptoms include no response to keyboard or mouse clicks and having the cursor lock to a particular shape such as the window size adjustment shape. The only way I have found to get the system going again is to shutdown and reboot. Usually a hardware reset or forcing shutdown is required to get applications such as Task Manager to stop. When the system is heavily loaded i.e. running Prime95, these symptoms do not seem to occur.I have been unable to determine conclusively whether the problem is hardware or software. The system(s) are new with the following configuration[CODE]I have performed multiple clean installations of Windows 7 Pro from two different Microsoft DVDs (purchased from Newegg), used two different sets of hardware (including CPUs, memory, video cards, Power supplies, disks, etc.) changed from Gigabyte GA-X58-USB3 motherboards to GA-X58A-UD5 motherboards, run memory tests for ten hours or more, run in Safe mode, run with absolutely no additional software other that the virgin operating system. Tested multiple BIOS settings, including optimized defaults, with changes only to allow RAID disks.

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Jun 18, 2012

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Jun 18, 2012

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May 18, 2012

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Jan 21, 2012

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The strange thing is as long as I am actively using the computer it doesn't seem to do this. I was on it for about 6 hours yesterday night and nothing happened and the computer was working fine. I did various hard disk scans even though I know it can't be the hard drive seeing as I just replaced it. It also isn't my graphics card as I uninstalled the driver and let my computer run for awhile with the standard VGA adapter and it still froze after me not touching it for awhile. I also did a windows memory diagnostic scan and nothing came up. I'm thinking there are 2 seperate problems with my computer, one that I fixed by replacing the hard drive (the slow boot time and file loading times, it took me 20 minutes to open up windows explorer, it doesn't anymore.) and another that I am unsure of. Should I do more memtest passes? I heard that one is not enough and that you should do up to 7 to make sure your RAM isn't faulty.

Here are my computer specs:
Model: Samsung R780
OS: Windows 7 Home Premium (64-bit)
Processor: Intel Core i5 2.27 GHZ
RAM: 4GB DDR3
Graphics Card: Nvidia GeForce GT 330M (1GB Video Memory)
Hard Drive: 500 GB Hybrid SATA/Solid State (4GB of solid state memory), this is the new hard drive that I purchased.

I tried downloading updates for a game and it immediately froze. So maybe the freezing is still happening on a random basis...

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Feb 5, 2011

Lately I have problems with my pc, sometimes the windows blocks/freeze and I must restart from the button; this happens like 1 time in 3 hours or 1 time in 7 days, it's random. The image freeze even if the pc is in idle. I have found another problem, the mouse cursor freeze for 2 sec (the image doesn't freeze, only the cursor), and after it's coming back to normal. I tried with several mouse's. I tried with another HDD and I have the same problem..

PC config:
cpu: i5 750 2.66
gpu: msi gtx 460 hawk
mobo: asrock p55 pro/usb3.0
ram: Corsair 4GB DDR3 1333MHz CL9 XMS3 Dual Channel Kit
hdd: Samsung 250 GB SATA-II 7200RPM 16MB SpinPoint F1
psu: AntecBasiq Power 550W

I did reinstall the windows, update drivers and bios update, cleared cmos, tested the RAM with memtest86 (no errors).

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Nov 16, 2011

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I've tried the following:

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- ran seatools hard drive diagnostics, no errors found

- ran Hot CPU Tester 4, no errors found

- reinstalled/reseated graphics gard and memory sticks

- running with a single memory stick (same crashes occur with either memory stick)

- the windows memory and hard drive diagnostic tools, no errors found

- When running Driver Verifier, I get the same freezes, and still no minidump or bsod.

- Disabling all power saving options both in Windows and in the BIOS, like sleep mode, hibernate, etc.

- Updating all drivers that seemed out of date and upgrading bios to latest firmware.

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Nov 27, 2012

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Jan 13, 2011

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Jun 23, 2012

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Jul 27, 2011

I have a Dell laptop running Windows 7. When I startup the computer, I enter the password and the desktop appears. Every now and then the window freezes so i can move the mouse but I cannot click on any icons. I've tried running system checks I can. yesterday I ran Advanced System Care 4 and fixed all registry errors, removed malware etc but the problem still occurs. I need to switch the computer off and reboot.

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Oct 5, 2010

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Feb 17, 2011

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Safe mode now seems to freeze after a short while, including on the login screen and it seems I am running out of options. I want to make formatting my hard drives a last resort as I have important files that I do not want to lose.I have also physically opened my desktop, cleaned for dust and reconnected both hard drives to try and solve the error but to no avail.

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Feb 22, 2012

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Sep 21, 2009

im using "turn off display: 1 min" setting on my power option.

after several minutes away, when i come and i "press any key" to my computer, the display turned back on, but the desktop freezes.

i can only move my mouse but i cant right or left click to my desktop. i usually wait for like 40 - 60 secs for my desktop to be responding again.

is there something wrong with my computer? cos i am doing fresh install, and didnt modify any settings yet.

i hereby conclude what makes my desktop freezes is when i checked on "auto-hide the taskbar" setting on taskbar properties and used "turn off display after" setting.

so, these are things that might happen:

1. i disabled "auto-hide the taskbar" and disabled "turn off display after"

with / without any open programs

result: desktop fine

2. i enabled "auto-hide the taskbar" and disabled "turn off display after"

with / without any open programs

result: desktop fine

3. i disabled "auto-hide the taskbar" and enabled "turn off display after"

with / without any open programs

result: desktop fine

4. i enabled "auto-hide the taskbar" and enabled "turn off display after"
with a/some open program(s)

result: desktop fine

5. i enabled "auto-hide the taskbar" and enabled "turn off display after"
without any open programs

result: desktop freezes

PS.

i havent installed the latest display driver yet. i only now have the Ati Mobility Radeon X1400 from Windows Update, the latest one. i cant find the actual driver for my video card from my manufacturer's site.

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Aug 1, 2012

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Nov 27, 2012

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Apr 17, 2011

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Aug 16, 2012

Config:
Hardware: Desktop
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No External Graphics
Software:

Dual Boot - Windows XP SP 2 x64 and Windows 7 Ultimate x64.m:

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Things I tried:

1. Drivers from Motherboard CD/DVD.

2. Drivers from Gigabyte Website.

3. Drivers from Intel Website.

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5. XP shows Intel 2000 processor graphics. CPUZ tool in windows 7 shows Intel 1000-T.

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