Desktop Freezes Up - Restarts With Windows Recovery Screen
Apr 17, 2011
I recently built my own desktop. Not my first build but a relatively new builder. Everytime I am on it it freezes up and restarts itself and goes into the black windows recovery screen. My new build was fine and now all of a sudden I am having this issue.
Windows 7 ultimate 64 bit
AMD 6 core 3.2 phenom
2 x4 gb gskill ram
64 gb crucial ssd (has the operating system on it)
500 gb western digital hard drive
ATI radeon 5670 iceq graphics card.
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Apr 27, 2012
For the past week, I've been getting some random BSODs, some freezes, and sometimes just a random restart. there is a flash of a pixelated screen, and then it just restarts. This computer is nigh on two years old, and has showed no sign whatsoever of slowness or any malfunction. Yet for the past week or so, it's been randomly crashing and getting restarted. Specs
-Intel Pentium Dual Core processor. 3 GHz.
-ATI Radeon graphic card. 1 GB.
-2GB RAM.
-320 GB storage space.
-HP Pavilion CPU.
-Desktop PC
I would upload the dump files, but honestly, it crashes by the time i press the copy button. i am attempting to get them using the homegroup from this computer.
I managed to pull the dump files out from the homegroup. here they are.
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Jul 27, 2011
I have a Acer Aspire 5542-1462 laptop, windows 7. One out of every 3 boot-ups the comp. freezes at the desktop with the screen shaking with long colored lines or short lines in a small area of the screen.
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Jun 28, 2012
When I open desktop folders the screen locks up or freezes and won't let me openfiles/folders within them. When I go into task manager it says that they are continually running and I need to end task. This still won't allow me to access them. It also happens on folders from a USB stick or when I go into computer with start main menus also. I am pretty sure it is Windows 7 I am using.
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Nov 9, 2012
For the past few weeks, my computer has been experiencing a couple of different failures. Sometimes it freezes up (including the mouse), sometimes it BSODs (different error messages at different times), and sometimes it just shuts off and restarts, as if the power had been momentarily cut. Sometimes it goes a few days between failures, and sometimes it happens multiple times an hour.I've tried the following:update drivers restore from restore point from before the problem started memtest86 (ran 11 times with no errors) reinstall Windows Here are the specs from the TSG SysInfo:Tech Support Guy System Info Utility version 1.0.0.2OS Version: Microsoft Windows 7 Ultimate, 32 bitProcessor:[CODE]
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Dec 31, 2011
I bought a HP P6510f PC about 1.5 years ago. In the past month the computer started having problems. The first sign of problems was powering on and the computer would not boot up but instead go to a blank screen with a flashing cursor in the top left corner of screen. I ran a diagnostic through the internal software, I believe it's called PC Doctor and all componenets checked out fine - RAM, CPU, Hard Drive, etc. I then decided to reinstall windows 7. After installing the computer started to work like new again, except the next day it restarted itself and went to a black screen. It's done this a few times now. Sometime it boots up fine, other times it gets stuck and won't boot, just a black screen or the HP screen welcome screen with option for setup f10 (though won't respond).
Are there ways I can check for internal malfunctioning hardware?I did go into event viewer and noticed a few errors under System and Application that I have pasted below Critical - Kernel 41 power "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." Error - Event 20 - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430).Also, this shows up as "error" - "The previous system shutdown at 12:37:29 AM on 12/31/2011 was unexpected" [code]
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Sep 24, 2009
I've been having this problem for a little while now and have had a hard time pin-pointing the source.
It seems to be caused by the network card I have (look in my specs). Whenever I stream videos using ORB the computer will reset what seems to be about every 10 minutes. When I stop streaming, it stays on. Sometimes I'll leave it idle for about 6 - 8 hours, get home and notice that the mouse isn't on and the machine is just locked up. The only way to recover is to reboot.
This did this with previous releases of 7 but I thought it would be fixed in the RTM. I have the most recent drivers for my NIC.
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May 29, 2012
Win 7 64-bit desktop
OEM OS
Machine age = approx 2 years.
OS has not been reinstalled since purchase.
My computer restarts while waking up from sleep. Can't remember when it started, I reckon about 5-6 months ago, maybe more.
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Oct 17, 2012
I'm getting this random BSOD since 2 or 3 weeks ago. Sometimes when idle, browsing, and gaming. But sometimes I'm not getting any at all for a whole day. And I also getting this random hangs, freezes, and restarts. Can this be caused by bad hardware?
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Dec 10, 2011
all i need urgent help for past two days i been having strange crashes ones that freeze upon startup or after i click on mozzila firefox or close it. I did a memdump got the information which i posted below.
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Nov 10, 2010
I got a new HD and windows7 home premium 64bit, when my computer starts up i get to the desktop, where the dialog box should come up where i pick my languange and begin install. This never appears and eventually my computer restarts and repeats until it freezes after the second or third restart.I loaded fail safe defauls and now i can begin the install process but im still having the same problem with restarting and freezing seemingly randomly. I ran a memory diagnostic and did not find any problems.
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Jan 10, 2012
I recently purchased a new desktop computer, the specs are:
Intel Core i7 2700K CPU - 3.5GHz
Gigabyte / Asus Z68 Motherboard
16GB DDR3-1600MHz RAM
1TB SATA3 7200RPM Hard Disk
BluRay Combo Drive(LG)
2 x ATI HD6970 2GB PCI-e in Crossfire configuration
Antec Nine Hundred Gaming Case
Thermaltake Tough Power XT 875W PSU
Now it comes time to install windows 7 professional, so I purchase a copy of the OEM version (because I'm stingy). When I put the DVD in the drive it boots straight away and it comes up with a black screen that says "Windows is loading files........." . The bar on the screen loads and then it says "Starting Windows", after that a blue screen with some leaves and what looks like a very small bird appears in what I am assuming is meant to be the start of the windows 7 professional setup screen, however nothing comes up and after a while (5 minutes or so) my computer restarts and it's groundhog day (has been doing it for the last 3 hours).
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Jan 28, 2012
I have Dell gx 620, 3.4GHz, 1 GB Ram. I have installed windows 7 in it. Now a days I am facing a serious problem. My PC suddenly restart and some time it shows blue error message after black screen, after I restore my pc. Now another problem is that. After restore, now when I start my pc, in startup window it says "window is preparing your desktop".
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Feb 3, 2012
4 days now my pc sometimes freezes at startup and it needs restart.Also suddenly it restarts without a message.And today i got 2 BSODs and one of them was at welcome screen.I scanned my pc with malwarebytes and found nothing.
System Specs:
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
MICRO-STAR INTERNATIONAL CO.,LTD G31M3-L V2(MS-7529)
Intel(R) Core(TM)2 Duo CPU E7500 @2.93 Ghz (2 CPUs)
RAM 4GB
Graphics Card: ATI Radeon HD 4890 2GB
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Apr 6, 2012
my computer has been freezing and randomly restarting the last couple of days.
When it restarts sometimes it has to boot a couple of times, it seems as though it can' boot the BIOS, the bios splash screen is also different, this also changed 2 days ago. The first couple of times it froze, now it just restarts randomly. I suspect the motherboard.
System Info:
- x64 Windows 7 Professional
- Full Retail
-Age of system hardware: 4 years
-Age of OS installation 6 months
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Oct 23, 2012
When I boot up my computer, things start smoothly. My mo-bo flashes and my BIOS Setup is available. Once on the "Starting Windows" screen with the pulsing windows logo, about 10 seconds in the screen will freeze. After staying frozen for a moment, the screen goes dark and my monitor reports: Quote: NO SIGNAL DIGITAL At this point my machine is still running; LEDs, Temp. readout, fans, etc. still function as normal. Motherboard reports no error. My only option is to force a shutdown or restart. Once I do, things start over.Mobo flashes, and now instead of the 'Starting Windows' screen, I get an error message reading:"Windows failed to start. A recent hardware or software change might be the cause. If windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, choose start windows normally."My options are:Launch Startup Repair (Recommended)Start Windows Normally.If I start Windows Normally, it goes straight to the 'Starting Windows' screen, where it often will freeze once again and follow up with a 'No Signal' message. Occassionally, it will not freeze and make it to the Windows Log-in screen (hurray!). Punching in my password takes me to a 'Welcome' screen with a swirling blue circle, and this page will often freeze, the screen goes dark, and 'No Signal' appears. Only on a rare occassion will my system actually start Windows, load my desktop and start-up programs. When it does, my computer will run anywhere from 15 minutes to a couple hours until it will lag, freeze, go dark (No Signal), and force a restart.
Instead, should I choose to Launch Startup Repair, I end up with a 20-minute scan that reports Startup Repair cannot fix the issue automatically. The report (for whatever it's worth) it supplied with my last attempt is as follows: Quote: Problem Event Name:
StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
[code]....
Sometimes instead of a 'Windows has failed to start' error message, I receive an improper shutdown notice and am given options to start in Safe Mode (or Safe Mode with Networking). My system is always able to start and run fine in Safe Mode.I have been struggling with this issue for a few months and have since replaced my processor and motherboard, and sent my video card in for repairs. Whether or not Asus actually did anything to my GPU remains unknown.
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Sep 19, 2012
i recently got a new dual-monitor desktop built by a friend and it worked fine for the first week or so. a few days ago it started getting hectic whenever i tried to turn it on, in that it would frequently do one of two things:
1) the screens would both go black and post "no signal"
2) both screens would freeze in place and it would recognize no actions aside from turning the desktop off the "no signal" issue only appears when attempting to log in or right after turning the computer on, whereas the screen-freezing would happen at any given time, whether it be logging onto the computer, checking facebook, or playing diablo iii. it currently takes me 3-4 attempts to get it running properly each day. everything in the computer is new, so it shouldn't be a problem with bad cables connecting the monitors to the tower or the ports that the cables are connected to. i've tried moving the cables to different ports on the tower, and it doesn't really seem to be affecting the problem. nothing is out of place or unscrewed inside the tower, so it's probably a software issue. the same friend that built the computer suggested that i get the latest nvidia drivers since the most recent ones were available on the 14th, whereas my current nvidia drivers are slightly older. i tried downloading the most recent one, but then i received the screen-freezing problem. whenever i attempt to download anything video-related online, the comp simply freezes up again. i can play Internet videos and diablo iii fine, just not download anything significant off the internet. my friend tried working with the comp as well, but he's at his wit's end and suggests that we get outside help in diagnosing the problem, so he recommended this site.
computer specs are as follows:
windows 7 ultimate (service pack 1)
intel core i7 cpu
64-bit os
x2 gtx460 video cards
12.0 gb of ram
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Sep 23, 2012
my pc restarts at Windows 7 welcome screen over and over...i tried too many things for solve this problem bt cant get good results from them....n even when i tried to format my pc from cd my dvd rom is not detecting any cd Windows 7 or winxp...
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Nov 13, 2012
My computer won't restart, on boot up it won't get past the light blue welcome screen, and mostly stops suddenly before that almost like the power cord has been pulled out.
If I try to run from the CD to make repairs (original cd) the same thing happens right at the point files have finished loading from cd, it black screens and restarts.It will (sometimes) let me start in Safe Mode, but again will black screen and restart if I try any kind of repair - system restore.
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Jan 12, 2012
I have problems (hardware/software)when starting my laptop (Presario F700) AND after getting to my desktop.When I start my computer, there are three things that can happen:1) It will stay at the "Compaq" screen for a while (like three long minutes) then go to my desktop.2) It will go passed the "Compaq" screen and stay at a black screen with a blinking dash (again for about three minutes) then go to my desktop.3) Or it will go passed the "Compaq" screen, stay at the black screen with blinking dash but then it will eventually say "The Operating System was not found"This is the least of my worries though, when I get to my desktop, after about three minutes, it will automatically restart.I am able to stay on safe mode without it restarting.Another problem I am having is when I try to open a program like Notepad or Command prompt (and probably more) I get this message: "The item '***' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly"
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Dec 23, 2011
Well I am going to talk about this problem from the beginning my laptop was fine running on vista OS and when I heared about windows 7 I installed it and that went fine too 4 months later the laptop suddenly restarts at any time (browsing - playing games .. etc) I took it to a technical and he formatted it to windows XP then when I opened the laptop it restarted on loading screen (where the logo is displayed) I told the technical and he said that I should go to safe mode and restart from there I tried this and it worked a few weeks later and this method stopped working now I must go to safe mode and restart and go there again and restart ... etc now it is luck which opens it cause it works sometimes and sometimes not yesterday i re-installed windows 7 on another drive (not C:/) and to complete installation I must restart the computer now I must choose an operation system on startup so when i choose windows 7 it restarts on loading and the same on XP but I can acces safe mode in XP
My Laptop is toshiba satellite A300 - 4GB Ram - ATI Radeon Graphic card 1GB - 400 GB hdd
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May 17, 2012
My Windows 7 boot normal and after Windows Starting logo appear, blue screen appear quickly so much that I can't see what's message and restart. I tried repaid and fixmbr and fixboot, no way.
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Aug 5, 2012
It is running Windows 7 Home Premium 64 bit application. June 2012 it crashed. Since I am a teacher, I needed my laptop to recover quickly. The system would not recognize my recovery disks so I had to order disks from HP. The disks arrived but when I began to rebuild the tablet I killed the process at 12 hours because it seemed ridiculously long. ( My prior career I was a system project manager...so I am no strager to computers and software installations.) My quick solution was installing Windows 7 Home premium and then downloading the custom installtions for my HP tablet off the HP site. This was required to finish the school year. July 2012 I began attempting to rebuild my laptop correctly. I found, through HP forums, their installtions take 16 hours before you get to the windows setup screens. In the midst of this process my battery also seems to have completely died.I have tested that it is the battery: AC Power glows steady white when battery is removed and system boots.
Put the battery back in and the light blinks orange the whole time. Battery test shows it cannot recognize a battery. So....when I tried to install the first time with battery still in, 16 hours later HP recovey processed, and Windows setup began. It made it through preparing software installation, installing software, customizing software, and stopped at "Checking AC Power." The second time.....I tried to install I removed the dead battery.This allowed the power led to stop blinking orange and be steady white glow. For this test the system made it through preparing, and installing, but hung at customizing software.Third try now....battery back in hangs again at Checking AC Power. It has been here for 8 hours. The HP site also indicates that the WIFI radio needs to be on for installation. Mine is and glows white.
Any remedies for how to complete the installation, through checking ac power where it is hanging, and then initate and complete the installtion verification would be great! While I can install my full clean version of Windows 7, it would be preferential to install with the HP customizations specific to this laptop.Here is a link to the customer forum for the inordiantely long recovery process on the HP side: Installing from HP Recovery CD,nstallation freezes at %12 - Page 11 - HP Support Forum
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Jun 17, 2012
My computer specs:[CODE]I installed windows 7 ultimate 64bit on the hard drive with a different computer. But when I connect it to this, it freezes and stalls at the windows 7 loading/logo screen, and restarts.It is frusrating because i cannot use the computer
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Mar 28, 2012
As of about 3 days ago my Dell Inspiron N7010 (Windows 7 Home Prem 64bit) fails to boot up. It gets to the initial Windows screen before the login screen and freezes, then sends me into Startup Repair. [code] I've tried running the diagnostics and get no error codes. I've tried restore points, memory diagnostics.. pretty much everything except factory image, with no success. I have a lot of government programs installed on this laptop, so.
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Oct 26, 2012
I performed a system recovery and now when windows starts up the mouse works for a few seconds and then freezes. Can't do anything but force shut down. Mouse works fine in safe mode.
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Mar 28, 2011
I just got the computer out of the shop about 2 weeks ago, same problem, it kept freezing after I turned it on.Right now I'm using it on Safe Mode, it doesn't freeze at all, but when I run it normally, it freezes on the desktop.I've done the ctrl + alt + del and end process -> explorer.exe and then file -> new process explorer.exe. It worked for probably 20 seconds, and then it froze. The mouse didn't even move any more.
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Jan 13, 2011
I'm having an issue with my PC, it freezes up after 30 mins. It was over heating due to it being caked with dust bunnies. Since I've blew it out with a can of air. I've configured the power saver settings to "never" for everything.It still freezes.
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Jul 27, 2011
I have a Dell laptop running Windows 7. When I startup the computer, I enter the password and the desktop appears. Every now and then the window freezes so i can move the mouse but I cannot click on any icons. I've tried running system checks I can. yesterday I ran Advanced System Care 4 and fixed all registry errors, removed malware etc but the problem still occurs. I need to switch the computer off and reboot.
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Oct 5, 2010
I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.First of all I'm running Windows 7 Pro 64 bit on an i5 system.I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.
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May 8, 2009
I had Windows 7 7057 & XP running Fine, Dual Boot was working fine
On The Same Disk but different partition:
c: / Windows 7 7057
d: / XP
To install the Windows 7 RC 7100 i've formatted the c: partition and installed on it.
No problems at all during installation. Windows 7 RC is running Fine.
XP is lost, so i've tried to add it to the boot options using EasyBCD 1.7.2, FAILED. Then running as ADMINISTRATOR bcedit.exe:
i've done this:
Heres my boot "overview" takem from EasyBCD
bcdedit /create {ntldr} /d "Windows XP"
bcdedit /set {ntldr} device partition=D:
bcdedit /set {ntldr} path
tldr
bcdedit /displayorder {ntldr} /addlast
When i restart the Boot options appears Windows 7 and Windows Xp
But when i choose the XP option and Hit the enter key, the system immediately restarts.
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