Cannot Remove Bluetooth Mouse From Devices Window
Dec 28, 2012
I have a Microsoft 5000 bluetooth mouse which doesn't work ever since I updated my bluetooth drivers. My bluetooth keyboard and numpad work fine. I want to re-pair it with the computer but Windows will not display any device which is already installed when looking for devices and my mouse currently shows up in the devices and printers window. I want to remove the mouse from this window but it is the only device which doesn't have a "remove device" option when I click it. The keyboard and the numpad both have this option...
How can I remove this device so I can pair it again with the computer?
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Jun 30, 2012
I need to remove the mouse from devices and printers but i click uninstall and it says its removing it, the bar in uninstalling devices box just keeps going and nothing happens. I cant remove it from device manager since it does not show up. How can I remove it?
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Aug 22, 2012
I am running into an issue where I can open a window/program with my mouse however once the window is open I cannot click inside of it. The window becomes inactive. I also have noticed I cannot right click on my desktop to bring up the properties. I can right click on the window in the task bar to close it but not in the window. Since this is happening I am limited to command prompt. I ran sfc /scannow with no errors. I tried with 3 different mice. I booted the computer into safe mode with command prompt and brought up the device manager to show devices not in use, and when the device manager window opened I could click inside it! since I could use the window I uninstalled all mouse drivers, and reinstalled my microsoft wireless usb mouse driver.. while in this safe mode I changed my mouse properties to system default as I read somewhere that can reset things. Next I booted the computer in safe mode (without command prompt) and still the same thing. I was trying to do a restore point as well however my Kaspersky antivirus 2012 is preventing that as i cannot find a way to kill the program through command prompt.
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Dec 16, 2011
Whenever I try to open "Devices and Printers," the green bar at the top of the next window begins moving from left to right slowly and never completes the trip to the end of the bar and the Devices and Printer window never opens. I have to open "Devices and Printers several times over several days with the same result.
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Aug 15, 2011
I have a Del 1600N Multi function printer that has been in use (successfully) for about two years on my home network. The printer has a built in NIC and is connected via a dedicated 10BaseT line to my network. This printer was working just FINE until I decided to use it as a fax. Some how during that process I must have cleared the network configuration and it stopped being visible on my network. After some investigation into this I was able to get it back on the network my manually assigning it an IP address. Using the supplied installation DVD, I was able to install the printer onto my two desktop computers (running XP Pro 32 bit) and it works just as well as before.
The problem occurs with my wife's Dell laptop. Before the great "fax fiasco" (as I like to call my stupid attempt to use this printer as a fax machine), the laptop was able to find and print to this printer with very little problems. Now, not so much! When I went to re-install this printer the first time I made sure that the Dell Printer software was uninstalled (via Control Panel--Uninstall Programs). The first attempt seemed to be going fine. The software detected the printer on the network and it looked like a successful install. However, the test page did not print out! I checked in the "Printer Properties" to make sure that the printer was on line and sure enough, it was.
But there was a troubleshooting alert that told me the document didn't print. After several hours of messing with it, I decided to uninstall and try again. The second time went much like the first. Then I reasoned that the drivers may be the problem. So I looked on Dell's web site and found the Windows 7 drivers for this printer. I uninstalled the old drivers, downloaded the new ones and then installed. As before it found the printer. But during the install it flashed a message saying that it could not find a file (which was weird).
When I hit "continue" it proceeds and looks like it finishes. The network printer monitoring icon appears in the system tray and I can see the 'scanner" portion of this Multifunction Printer. But still, it won't print to it. And in addition, the printer now refuses to show up in the "Printer and Devices Window"! What am I doing wrong? I've heard that Windows 7 has problems with old printers. But this printer was working perfectly before this! What steps do I need to do to totally remove the old printer drivers and start from scratch? Is there a way to get this printer to be able to work with my wife's Dell Laptop?
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Jan 31, 2011
I upgraded my Dell Dimension 4600 to Windows 7 (clean install on new hard drive). At first everything worked perfectly. At some point, there was an update installed that included an updated Bluetooth Driver. Now, everything works except for my Windows Keyboard and Mouse Elite for Bluetooth. Windows Compatibility Center says it should work with default drivers but it doesn't. I tried rolling back the driver but that wasn't an option so I have uninstalled the device and driver and installed without internet connection so it would only install the native driver (verified by date and version). It still will not work. I have searched many forums including this one, probably tried 12 to 15 different proposed solutions and nothing seems to work. Device Manager says it is installed and working properly but when I go to Add a Device, it does not find anything (phone, mouse, keyboard) even though I have made sure they are discoverable, have working batteries, etc.
So, I went out and bought a new IOGear GBU421 Bluetooth 2.1 USB Micro Adapter that specifically says it is Windows 7 compatible. Per the instructions, I ran the Setup from the CD it came with and plugged in the adapter at the time the setup told me to. It installed all of the drivers and said I was ready to go. After a restart, I went to Add a Device and just like before it will not discover my mouse, keyboard or phone. I went to the IOGear website and downloaded and installed the updated driver with the same results. Still not working. I called IOGear and they stepped me through a few things and still not working. At their suggestion, I took the dongle to another computer that is also running Windows 7. At their suggestion, I just plugged it in and let Windows automatically install the drivers. After a restart I went to Add a Device and it worked perfectly on the other computer. So, their suggestion is to go back to my Dell, un-install what I installed from the CD and from the online update, remove the device via device manager and have it also remove the drivers, restart and plug in the dongle and let Windows find and install the drivers just as it did on my other computer. After doing all of that, it still will not work on the Dell.
So, I am thinking problem with my Dell. So, I boot to Ubuntu via CD and let it install it's native drivers. Bluetooth works perfectly with Ubuntu on my Dell. So, my reasoning and process of elimination, this has to be some setting with Windows 7. Perhaps there is something I did not remove? Perhaps there is a hardware conflict even though nothing shows up in Device Manager?
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Jul 21, 2011
I have a Medialink Bluetooth dongle that I am unable to get to work with all my bluetooth devices. I have the drivers installed and everything seems as if it should be functioning properly. However, I am not able to pair my two Android devices or my Turtle Beach PX5 headset. I was able to connect with my printer so I'm sure the device itself is working properly. I'm just not sure what I am doing wrong with my other devices.
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Aug 11, 2011
I am having a similar problem, I got my headset to play sound and all that, but cant get the mic work .Subsribing to this thread in search of any fixes.
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Jun 4, 2011
i cant install my bluetooth devices and i press Fn+F5 do nothing my lap is not do anything how i can open my bluetooh.
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Nov 3, 2011
How to Create a Bluetooth Devices Shortcut in Windows 7 ?
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Jul 14, 2012
bluetooth is not work and give this massege ( make sure that bluetooth devices is plugged )
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Feb 4, 2013
i want to update the driver for my Bluetooth devices?
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Aug 11, 2011
I have not used any special techniques for removing a usb device, I use backup drives, flash drives, printer, and scanner plugged into a usb hub, I've never done anything more than just unplug the device from the usb hub, for the backup hard drives I do unplug their power source then disco their usb connection but other than that I never use or consider to make sure I get a okay to remove the usb device. I am using Windows 7, all three versions on three different computers, what is all the hype about to use the "safely remove usb device"?
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Apr 4, 2012
If you remove a printer using Devices an Printers will you delete the driver or do have to do this through the Print Manager
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Mar 12, 2011
i have connected my phone to to my laptop which contain genuine Windows 7, but after work the name remain in other devices list below all my hard drive list, how can i remove that device after use
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Jan 15, 2013
I have Logitech Performance MX mouse. It used to work fine until somebody installed other mouse on my computer. Since then mouse was randomly disconnectign and reconnecting every minute.I managed to fix that now mouse is stabile but even though all drivers are installed it is seen as HID mouse and not my Performance mouse - so i cannot for example see its level of batter load.The other problem is there is loads of extra identified USB controlers and mouses even tho i have just connected 1 mouse, 1 keyboard by other USB port + 1 external HDD. Thats just 3 USB slots total.If i put pendrive into computer, then mouse keeps disconnecting againIf i turn on 'shield scannign devices' then after puttign USB into drive i have 3 seconds to click 'not scan it' if i do that, it wont be disconnecting. Yet turning off scanning makes mouse disconnecting on putting extra pendrives.Here is what i tried so far:@ USB Driver - General Fix for@ Turning off windows shell scan [to not auto scan devices].@ Chaning ports, upgrading bios etc.@ RUnning windows 7 USB problem fixer. It is turning off
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Nov 30, 2011
I have an Iogear bluetooth dongle that until a couple of weeks ago was working fine. I use it to connect to a bluetooth keyboard. I went on a trip and took the keyboard with me, where I paired it with my iPad. When I came back, the bluetooth could no longer find the keyboard, or any other bluetooth device for that matter.I've gone through all of the usual troubleshooting steps, including making sure it is set to run automatically, making sure the device drivers are updated, removing and reinstalling the device drivers, making sure the bluetooth settings are correct as far as set to find devices etc. with no luck.It does appear to be working as far as the device goes. There is a blue light on the dongle that blinks when I click to find a bluetooth device. When I put the bluetooth on the computer into discover mode, my phone is able to find the bluetooth radio, but it cannot connect with it. All of this, and the fact that it worked fine before, leads me to believe it may be a problem with my computer. I ran antivirus software, and although it found a couple of malware programs, nothing changed.
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Nov 4, 2009
Here's what you need to do for both 32 bit and 64 bit Windows 7 systems:
- Download the 'Windows Mobile Device Center' ( current version is 6.1 ) which you can download it from url...this works for both Vista and Windows 7. I've tried it on both.
- Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configures the settings on the bluetooth devices but for those who have Windows 7, here are the things you should do:
- Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.
- You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device'
- Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.
- Click "Browse My Computer for Driver Software" button.
- Click "Let Me Pick from a List of Device Drivers on my computer".
- Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.
- From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.
- Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.
Now, after manually updating the driver for your bluetooth device, in 'Device Manager' when you click on 'Bluetooth Radios', it should display one more item which will say 'Windows Mobile-based device support'.There are few more things that you want to pay attention to. If you have already added the device in your 'bluetooth device list' that didn't work, then remove the device and add it again. After you add it, you might need to restart the computer if it gave you a connection problem error message. Every PCs that had Windows 7 and Vista worked after installing this software and I hope it will work for you too.
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Mar 6, 2012
I recently upgraded my Acer Aspire One AOD150 Netbook to Windows 7 (32Bit) Home Premium with a clean install, everything works fine except for Bluetooth. I have installed latest drivers from the Acer site but to no avail. According to the Acer Hardware detection utility I have a Broadcomm Bluetooth card.
The Netbook OS was originally Win XP with a Logitech V470 Bluetooth mouse which worked perfectly, I could also discover and user phones and other bluetooth devices.
I have checked to make sure the Bluetooth services are started, and also checked to make sure that Power Saving on the mouse is not enabled (this caused loss of device problems with my new Windows 7 (64bit0 PC - so I disabled it on the Netbook as well)
It seems that no Bluetooth devices can be discovered, I have checked that the Bluetooth is switched on and tried discovering other mice, phones and computers but the system resolutely fails to see any Bluetooth devices at all!
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Dec 15, 2012
I recently bought a new Bluetooth headset. I paired it with my computer, and got everything working fine. The next day, when I resume my computer from hibernation, I find that it's not immediately working. I check the Playback Devices in Sound, and it shows up as "Disconnected". I right click, and attempt to reconnect. Nothing happens. I go to my Bluetooth Devices and remove the device. I pair it again successfully. I go back to Playback Devices, and it still won't connect, so I restart my computer completely, and it still doesn't work. I try reinstalling the driver for the headset, and it reinstalled fine, but now it won't even show up at all in Playback Devices, despite it being paired fine, and showing up in my Bluetooth Devices.
Though I don't think it matters, the headset is a Kinivo BTH220 Bluetooth Stereo Headphone, exact specifications can be found here: Amazon.com: Kinivo BTH220 Bluetooth Stereo Headphone - Supports Wireless Music Streaming and Hands-Free calling: Cell Phones & Accessories
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Jun 12, 2012
i cannot find bluetooth devices in control panel
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Nov 19, 2012
i cannot find bluetooth devices in control panel [ hardware sound,printer[ as u instructed.
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Nov 3, 2010
Just got windows 7 32-bit. I'm stuck on is that no devices are being shown in the Safely Remove Hardware Dialogue box. I know I have a device in..it's my MP3 player which I have just copied songs over too and I can play them. There is no icon in the systems tray either. I then looked around the web and found a page showing how to create a shortcut on the desktop to activate the dialogue box.
Point target to ":C:WindowsSystem32
undll32.exe shell32.dll, Control_RunDLL hotplug.dll"
Created it, got the box up but no devices showing in it when the mp3 player was plugged in. Pulled out the mp3 player without removing safely first as didn't know how....not ideal.
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Oct 28, 2011
Purchased a brand new Asus USB-BT211 bluetooth dongle with the express goal of connecting a wiimote to my new computer. the machine runs Windows 7 x64, the drivers for the dongle install without a problem, and the bluetooth searching mode on the "add a device" screen appears to be running without a hitch.
when i place the wiimote into sync mode (holding down the red button), it never appears to be visible to the computer, and doesn't show up on the add a device screen. When I attempt this procedure with either of my other two laptop computers, (running Windxows Vista x86) using the same dongle, the wiimote syncs without a problem and can be used with other utilities such as glovePIE and JoyToKey and Dolphin.
So, tell me, Why is it that Windows 7 refuses to see the wiimote when i try to make the connection?
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Sep 18, 2012
The intergrated bluetooth doesn't seem to work. When i try to add a bluetooth device under devices and printers in control panel, it just keeps saying "Searching for devices... Make sure your device is discoverable".I found out that it didn't work, because i just bought a new microsoft notebook Bluetooth mouse 5000, and when i try to install/connect it to my computer, windows just can't find the device. I know it's not my new mouse that isn't working, because i have tried connecting other bluetooth devices aswell, but windows still can't find anything. I have both a Intel Bluetooth driver and an Atheros bluetooth driver (V7.4.0.115) installed.Both downloaded from the Asus support website.I have tried reinstalling both programs a lot of times, and i have runned a lot of different driver update programs, to check if i was using the latest versions or missing any drivers. I have spent a lot of time browsing the web to find a solution to my problem
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Apr 14, 2012
is it very highly recommended to do a registry change - USB Port Remains Active for Disabled or Safely Removed USB Device to power down usb devices like external hard drives after clicking safely remove on windows 7i started using windows 7 recently and the first internal hard drive which i used for external storage on the netbook - windows 7 became unusable after 4 times' usage. Later, I found out about external hard drives still spinning after safely remove or shutting down the computer , on windows 7.i want to protect my other external hard drives so, hence my question above.
No one around me did the registry change as they said that as long as safely remove feature is used, it is enough already despite that the hard drive is still spinning.i hope that i can find at least one person here who is very serious in caring about his/her external hard drives, to give me his/her input.I notice windows 7's usb issue started back in late 2009. I wonder why Microsoft never include its remedy - USB Port Remains Active for Disabled or Safely Removed USB Device in the updates. Is there any bad effect when using the remedy
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Dec 27, 2010
I like a clean notification area, and one thing that's always bothered me is the "Safely Remove Hardware and Eject Media" icon for my ReadyBoost flash drive. I don't understand why it doesn't ignore all ReadyBoost devices in the first place. Any fix for this that doesn't involve disabling the function altogether?
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May 4, 2011
I recently updated my Windows 7 Ultimate with Service Pack 1 through Windows Update and after the reboot my Bluetooth devices don�t work. I have two Dell mice and a Dell keyboard and they no longer function.I deleted the devices and added them back and while they were discovered and did attach they don�t function. Additionally, detailed information on the devices is no longer present.One of my mice was a Dell Travel Mouse and before it showed up as an icon that looked just like my mouse not it shows up as a generic mouse.
In trying to troubleshoot this i disabled the internal Bluetooth and plugged in a Belkin Bluetooth Dongle and it behaves the same way. However as this was an external device it has a flashing light showing when it is receiving a transmission and when I moved the mouse the light would flash so the signal is getting to the computer however nothing is happening on screen. This dongle works perfect on my other Dell D620 Laptop with Windows 7 and no service pack.
Dell D830
Internal Dell 360 Bluetooth
Windows 7 Ultimate
Service Pack 1
4 GB RAM
All Windows Updates applied
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Dec 30, 2009
When I double click on the Bluetooth icon in the taskbar the Bluetooth Devices window comes up, the green bar loads to 99% and nothing happens, even though I have 2 turned on Bluetooth devices near the dongle. I have also tried using the software (BlueSoleil) that came with the dongle, but that doesn't work either. All the devices in the device manager are installed correctly (no unknown devices). I am using Windows 7 Premium.
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Feb 21, 2010
How to Remove Windows 7 New Explorer Toolbar ?
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May 27, 2009
When I click in the window, it looses focus.
When the OS starts the mouse click work fine. After some time I start seeing this problem.
This is happening on a desktop (not a laptop). I have Kingston Trackball drivers installed by OS.
The only workaround I have found is starting task manager. I had this problem in Vista also. Was hoping Win 7 would have fixed it.
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