Bluetooth Will Not Discover Devices After Windows 7 Upgrade
Mar 6, 2012
I recently upgraded my Acer Aspire One AOD150 Netbook to Windows 7 (32Bit) Home Premium with a clean install, everything works fine except for Bluetooth. I have installed latest drivers from the Acer site but to no avail. According to the Acer Hardware detection utility I have a Broadcomm Bluetooth card.
The Netbook OS was originally Win XP with a Logitech V470 Bluetooth mouse which worked perfectly, I could also discover and user phones and other bluetooth devices.
I have checked to make sure the Bluetooth services are started, and also checked to make sure that Power Saving on the mouse is not enabled (this caused loss of device problems with my new Windows 7 (64bit0 PC - so I disabled it on the Netbook as well)
It seems that no Bluetooth devices can be discovered, I have checked that the Bluetooth is switched on and tried discovering other mice, phones and computers but the system resolutely fails to see any Bluetooth devices at all!
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Jan 31, 2011
I upgraded my Dell Dimension 4600 to Windows 7 (clean install on new hard drive). At first everything worked perfectly. At some point, there was an update installed that included an updated Bluetooth Driver. Now, everything works except for my Windows Keyboard and Mouse Elite for Bluetooth. Windows Compatibility Center says it should work with default drivers but it doesn't. I tried rolling back the driver but that wasn't an option so I have uninstalled the device and driver and installed without internet connection so it would only install the native driver (verified by date and version). It still will not work. I have searched many forums including this one, probably tried 12 to 15 different proposed solutions and nothing seems to work. Device Manager says it is installed and working properly but when I go to Add a Device, it does not find anything (phone, mouse, keyboard) even though I have made sure they are discoverable, have working batteries, etc.
So, I went out and bought a new IOGear GBU421 Bluetooth 2.1 USB Micro Adapter that specifically says it is Windows 7 compatible. Per the instructions, I ran the Setup from the CD it came with and plugged in the adapter at the time the setup told me to. It installed all of the drivers and said I was ready to go. After a restart, I went to Add a Device and just like before it will not discover my mouse, keyboard or phone. I went to the IOGear website and downloaded and installed the updated driver with the same results. Still not working. I called IOGear and they stepped me through a few things and still not working. At their suggestion, I took the dongle to another computer that is also running Windows 7. At their suggestion, I just plugged it in and let Windows automatically install the drivers. After a restart I went to Add a Device and it worked perfectly on the other computer. So, their suggestion is to go back to my Dell, un-install what I installed from the CD and from the online update, remove the device via device manager and have it also remove the drivers, restart and plug in the dongle and let Windows find and install the drivers just as it did on my other computer. After doing all of that, it still will not work on the Dell.
So, I am thinking problem with my Dell. So, I boot to Ubuntu via CD and let it install it's native drivers. Bluetooth works perfectly with Ubuntu on my Dell. So, my reasoning and process of elimination, this has to be some setting with Windows 7. Perhaps there is something I did not remove? Perhaps there is a hardware conflict even though nothing shows up in Device Manager?
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Nov 30, 2011
I have an Iogear bluetooth dongle that until a couple of weeks ago was working fine. I use it to connect to a bluetooth keyboard. I went on a trip and took the keyboard with me, where I paired it with my iPad. When I came back, the bluetooth could no longer find the keyboard, or any other bluetooth device for that matter.I've gone through all of the usual troubleshooting steps, including making sure it is set to run automatically, making sure the device drivers are updated, removing and reinstalling the device drivers, making sure the bluetooth settings are correct as far as set to find devices etc. with no luck.It does appear to be working as far as the device goes. There is a blue light on the dongle that blinks when I click to find a bluetooth device. When I put the bluetooth on the computer into discover mode, my phone is able to find the bluetooth radio, but it cannot connect with it. All of this, and the fact that it worked fine before, leads me to believe it may be a problem with my computer. I ran antivirus software, and although it found a couple of malware programs, nothing changed.
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Nov 4, 2009
Here's what you need to do for both 32 bit and 64 bit Windows 7 systems:
- Download the 'Windows Mobile Device Center' ( current version is 6.1 ) which you can download it from url...this works for both Vista and Windows 7. I've tried it on both.
- Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configures the settings on the bluetooth devices but for those who have Windows 7, here are the things you should do:
- Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.
- You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device'
- Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.
- Click "Browse My Computer for Driver Software" button.
- Click "Let Me Pick from a List of Device Drivers on my computer".
- Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.
- From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.
- Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.
Now, after manually updating the driver for your bluetooth device, in 'Device Manager' when you click on 'Bluetooth Radios', it should display one more item which will say 'Windows Mobile-based device support'.There are few more things that you want to pay attention to. If you have already added the device in your 'bluetooth device list' that didn't work, then remove the device and add it again. After you add it, you might need to restart the computer if it gave you a connection problem error message. Every PCs that had Windows 7 and Vista worked after installing this software and I hope it will work for you too.
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May 4, 2011
I recently updated my Windows 7 Ultimate with Service Pack 1 through Windows Update and after the reboot my Bluetooth devices don�t work. I have two Dell mice and a Dell keyboard and they no longer function.I deleted the devices and added them back and while they were discovered and did attach they don�t function. Additionally, detailed information on the devices is no longer present.One of my mice was a Dell Travel Mouse and before it showed up as an icon that looked just like my mouse not it shows up as a generic mouse.
In trying to troubleshoot this i disabled the internal Bluetooth and plugged in a Belkin Bluetooth Dongle and it behaves the same way. However as this was an external device it has a flashing light showing when it is receiving a transmission and when I moved the mouse the light would flash so the signal is getting to the computer however nothing is happening on screen. This dongle works perfect on my other Dell D620 Laptop with Windows 7 and no service pack.
Dell D830
Internal Dell 360 Bluetooth
Windows 7 Ultimate
Service Pack 1
4 GB RAM
All Windows Updates applied
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Dec 30, 2009
When I double click on the Bluetooth icon in the taskbar the Bluetooth Devices window comes up, the green bar loads to 99% and nothing happens, even though I have 2 turned on Bluetooth devices near the dongle. I have also tried using the software (BlueSoleil) that came with the dongle, but that doesn't work either. All the devices in the device manager are installed correctly (no unknown devices). I am using Windows 7 Premium.
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Jul 21, 2011
I have a Medialink Bluetooth dongle that I am unable to get to work with all my bluetooth devices. I have the drivers installed and everything seems as if it should be functioning properly. However, I am not able to pair my two Android devices or my Turtle Beach PX5 headset. I was able to connect with my printer so I'm sure the device itself is working properly. I'm just not sure what I am doing wrong with my other devices.
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Aug 11, 2011
I am having a similar problem, I got my headset to play sound and all that, but cant get the mic work .Subsribing to this thread in search of any fixes.
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Jun 4, 2011
i cant install my bluetooth devices and i press Fn+F5 do nothing my lap is not do anything how i can open my bluetooh.
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Nov 3, 2011
How to Create a Bluetooth Devices Shortcut in Windows 7 ?
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Jul 14, 2012
bluetooth is not work and give this massege ( make sure that bluetooth devices is plugged )
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Feb 4, 2013
i want to update the driver for my Bluetooth devices?
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Dec 15, 2012
I recently bought a new Bluetooth headset. I paired it with my computer, and got everything working fine. The next day, when I resume my computer from hibernation, I find that it's not immediately working. I check the Playback Devices in Sound, and it shows up as "Disconnected". I right click, and attempt to reconnect. Nothing happens. I go to my Bluetooth Devices and remove the device. I pair it again successfully. I go back to Playback Devices, and it still won't connect, so I restart my computer completely, and it still doesn't work. I try reinstalling the driver for the headset, and it reinstalled fine, but now it won't even show up at all in Playback Devices, despite it being paired fine, and showing up in my Bluetooth Devices.
Though I don't think it matters, the headset is a Kinivo BTH220 Bluetooth Stereo Headphone, exact specifications can be found here: Amazon.com: Kinivo BTH220 Bluetooth Stereo Headphone - Supports Wireless Music Streaming and Hands-Free calling: Cell Phones & Accessories
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Jun 12, 2012
i cannot find bluetooth devices in control panel
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Nov 19, 2012
i cannot find bluetooth devices in control panel [ hardware sound,printer[ as u instructed.
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Dec 28, 2012
I have a Microsoft 5000 bluetooth mouse which doesn't work ever since I updated my bluetooth drivers. My bluetooth keyboard and numpad work fine. I want to re-pair it with the computer but Windows will not display any device which is already installed when looking for devices and my mouse currently shows up in the devices and printers window. I want to remove the mouse from this window but it is the only device which doesn't have a "remove device" option when I click it. The keyboard and the numpad both have this option...
How can I remove this device so I can pair it again with the computer?
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Oct 28, 2011
Purchased a brand new Asus USB-BT211 bluetooth dongle with the express goal of connecting a wiimote to my new computer. the machine runs Windows 7 x64, the drivers for the dongle install without a problem, and the bluetooth searching mode on the "add a device" screen appears to be running without a hitch.
when i place the wiimote into sync mode (holding down the red button), it never appears to be visible to the computer, and doesn't show up on the add a device screen. When I attempt this procedure with either of my other two laptop computers, (running Windxows Vista x86) using the same dongle, the wiimote syncs without a problem and can be used with other utilities such as glovePIE and JoyToKey and Dolphin.
So, tell me, Why is it that Windows 7 refuses to see the wiimote when i try to make the connection?
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Sep 18, 2012
The intergrated bluetooth doesn't seem to work. When i try to add a bluetooth device under devices and printers in control panel, it just keeps saying "Searching for devices... Make sure your device is discoverable".I found out that it didn't work, because i just bought a new microsoft notebook Bluetooth mouse 5000, and when i try to install/connect it to my computer, windows just can't find the device. I know it's not my new mouse that isn't working, because i have tried connecting other bluetooth devices aswell, but windows still can't find anything. I have both a Intel Bluetooth driver and an Atheros bluetooth driver (V7.4.0.115) installed.Both downloaded from the Asus support website.I have tried reinstalling both programs a lot of times, and i have runned a lot of different driver update programs, to check if i was using the latest versions or missing any drivers. I have spent a lot of time browsing the web to find a solution to my problem
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Oct 20, 2012
been searching all over the internet on an alterative machine for a solution to a problem that occurred about an hour ago.To offer background on the machine:I upgraded it last summer with a 60gb Solid State HD to host the OS and a 700gb HD to host the bulk non-system essential files and appsI've had no anti-virus on it but occasionally run the Microsoft free Scan & Repair along with Iobits cleanup suiteThere's been this Win7.CH Trojan Horse that is occasionally detected for the past 6 months and even though I select to fix and repair, it always comes backThe machine will occasionally crash after exiting a high performance application like a videogameAfter installing the Planetside2 videogame Beta on the 700gb drive, my SS drive began to become strangely over-stuffed with files, and I could not narrow down where they originated. I uninstalled a few unessential Iobit programs and cleared my downloads and recycle bin, then something even stranger happened. The SS drive had 16gb free, while this entire time I've had it I've only managed to keep it about 2-4gb free, and the file clogging stopped from what I could tell.Anyway, a week or so later, after exiting the Planetside2 Beta application earlier the machine crashed (unsurprisingly) but upon startup, did not recover.
Startup repair unsurprisingly can't fix it, and I receive the following problem signature:The Windows Repair Problem Signature Problem Event Name: Startup Repair Offline Problem Signature 1: 6.1.7600.16385 Problem Signature 2: 6.1.7600.16385 Problem Signature 3: Unknown Problem Signature 4: 21200506 Problem Signature 5: AutoFailover Problem Signature 6: 17 Problem Signature 7: CorruptFile OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033decided to give the posted solution a go since it seemed so similar to mine.Unfortunately I did not realize that the tech tailored the solution specifically to the posters scan results, so when I tried to use the same solution, it didn't work.I'm quickly realizing that my problem is not the same...What I've tried so farI ran Chkdsk and it said F parameters aren't specified and it only took a millisecond to complete showing nothing wrong.The Startup Repair scan returns are all "0x0" errors.The afformentioned forum posts solution didn't work since it wasn't specified to my machine
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Aug 7, 2011
I have 4 PC's on my wired home network - one of them is running Windows 7Professional - 64 bit O/S whilst all the others are running on Windows XPProfessional 32 bit O/S. All these PC's are on the Work Group called 'Home'All the partitions of the physical HDD on all these PC's are shared with the exception of the 'C:' partition of these PC - as I only store programs on the 'C:' drive partitions of the computers, hence I see no need to share them across the home network.I have noticed that on all the PC's running XP, the other computers become visible almost instantly in Windows Explorer but on the PC running Windows 7, it takes far too long (sometimes just doesn't even see them) to discover the other PC's on the network. Network Discovery and File Sharing settings have been set to 'on' on this PC running Windows 7.
Its very annoying. Is there anything I am missing here?Further, how do you search for a PC on a network on Windows 7 as you do on Windows XP from within Explorer? I am able to search for a computer on a network in XP very easily simply by right clicking on Network Places and going on 'Search for Computers' and then type in the name of the PC I am looking for - how do I do the same in Windows 7 Explorer?
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Sep 6, 2012
I have been having this problem for 2 days now. My computer was working fine, and I went to go do something, so I shut my laptops lid to put it to sleep. I came back about 5-10 minutes later, and it had a red cross on the network button, at the bottom right of my desktop. I tried turning the Wi-Fi on/off with F2 + Fn, but that didn't work. I have checked in device manager, and everything seems to be working. My wifi card is an Intel(R) WiFi Link 5300 AGN.
Currently running this on a Dell Studio 1557, with Windows 7 Home Premium 64bit. I've had this laptop for almost 3 years now, and it has never been a an issue. I've tried restoring my laptop to a couple of days ago, but that has given me no results. I tried running the computer in safe mode with networking enabled. I enabled my wifi with the fn + f2, and I saw my wifi network. However, while it was connecting, the connection was lost again, and I'm yet to see it.
After disabling and then enabling the driver, it would show the network for about 20 seconds, then it would be missing. Now, I can't even see it at all. All my other computers/devices can see my network, and it can still connect with it's Ethernet port. This problem is really starting to be a pain, since my laptop is pretty useless if it can't have portable internet.
Background Info:
Model: Dell Studio 1557
OS: Windows 7 Home Premium 64bit
WiFi Card: Intel (R)WiFi Link 5300 AGN
Antivirus: McAfee Total Protection 2011
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Nov 11, 2009
I get the above error when I try to run discovery on my laptop connected to a router. It should pick up the desktop pc and also the NAS i have attached to the router as well. I can map a drive to the NAS but cannot see it in the network view. I can also open the web based browser to the NAS and the router.
As always it was working yesterday,,,any ideas?
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Jun 25, 2011
I have been unable to connect to anything on my wired network, for about the last week. I don't remember making any changes however, I just became unable to connect.I having done a little troubleshooting.1. I can connect to the shares of my Windows Home Server if I use the IP address. The name does not resolve.2. Flushed DNS and restarting DNS server. Flushing DNS works on one client, to allow browsing by the name & restarting DNS works on the other. However neither works after a restart.3. Only my Wifi clients are experiencing this issue. My wired clients, desktops, PS3, Xbox 360, and Boxee can connect perfectly.This issue is not limited to my server. I can't connect to shares on my desktop, nor print to my wired printer.Some network background:I have DSL through CenturyLink and have a Linksys E2000 router.
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Jun 2, 2011
Does anyone knows whether the Acer Aspire 5253-BZ661 laptop has a built-in bluetooth device in it? Reading from articles on the internet, I don't see any information regarding this laptop's particular model having a built-in bluetooth device in it but has a bluetooth driver and suite ready for the download at the acer main site.
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Feb 17, 2012
i have an old windows xp pc that my son uses for chat and homework for printing. the problem i,ve now got is he and a friend of his has formatted the pc and installed windows 7.i do know that some of the devices do not have windows 7 drivers because i once checked when he asked me could he have win 7 on it. i didnt bother to upgrade the pc as there was no need.the problem he now has is that everything works but there is nothing on the monitor. it says no input. i have researched on google and the answer i get is because there is no win 7 driver for the nVidia GeForce FX5200.
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Aug 30, 2011
I've lost all my usb drivers and windows will not connect or recognize any usb device when I install it. Here's the message I get from device manager:Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39). I've tried everything possible to correct the situation even reloading the intel chipset from Asus web site. Windows no longer will detect a flash drive or external usb drive. I'm at the end of my rope and I don't envy the thoughts of a reinstall. Is there a way to reinstall the usb drivers?Any one can point me in a direction.
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Jan 1, 2011
I am able to get into the BIOS with both USB and PS/2 devices (Keyboards, etc.) but one I boot into Windows I am completely unable to log on. Keyboard does not work, and neither does the mouse. They both light up, but I am unable to get other things to activate (caps lock key, etc.) and key presses do not work. This is with either USB keyboards and mice, PS/2 keyboards and mice, or a mix of the two (or all four attached at once!). Going into safe mode does not work -- once again, anything USB-based or PS/2-based ceases to function once windows boots, and therefore I am unable to log on in order to diagnose the issue.
I have re-set my BIOS to the default settings, and have removed anything which may provide my system with additional IRQ's -- including both serial ports and my LPT port (yes, this is an older machine). I have gone into the recovery console, and things *DO* work there, strangely enough. I do have mouse and keyboard support, but bringing the machine back to a previous state (system restore) does nothing to correct the issue. As well, the first few attempts provided me with an 0x800700B7 error message (very strange!) when the restore attempt failed. I got past this issue by choosing a restore point a few days in the past.
Once in the recovery console, I notice that it seems to be strangely deficient in tools that I would actually like to use. I am unable to bring up the MMC (and thereby the hardware devices applet), nor am I able to employ gpedit.msc in order to disable the login (boot straight into Windows). Essentially, it seems that my only tools are the command line, and about the only thing that I have found that can be launched from the command line - regedit. I am running a personal copy of Windows 7 Professional, with all of the latest updates and patches. I have MSE (the newer version) installed and have also installed malwarebytes anti-malware. Nothing found to date.
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Dec 7, 2012
my computer is Toshiba satellite L300. It has a problem of not recognizing any devices. At first my usb ports were having power cause the mouse was lighting when i put it on the port, but now nothing is happening.
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Dec 31, 2012
I just recently installed windows 7 home premiuim on my windows vista home premieum computer. When my computer booted up with windows 7, everything worked perfectly and had no problems. I turned off my computer for the night and the next morning when i went to turn on my computer, none of my usb 2.0 devices (mouse, wireless adapter, etc.) worked. The only thing that does work is my keyboard and its a PS/2 keyboard.
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Aug 7, 2009
I ordered the 50$ Windows 7 upgrade disk. I realize that Windows 7 will need vista or XP already installed for the upgrade version of Windows 7. But if I want to upgrade my Vista 32-bit to Windows 7 64-bit, Will I be able to do it with this upgrade disk? after all I will need a fresh install (because 32 to 64) and this is the upgrade version...
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Dec 24, 2012
I have a pc with Windows XP pro 32bit retail version. First I have made an image, just in case. Then I have upgraded it to windows 8, 64bit by using the retail upgrade DVD and clean install. However, I found out that my motherboard is so old (5 years old) that there are no drivers for win8 and after asking ASUS they said that the motherboard is not supported any more and that there will be no new drivers for it. I tried using win7 drivers but it did not work and without correct drivers a lot of things does not work (in particularly hdmi port).What I want to do now is to revert to my image (windows xp), buy a Windows 7, 64bit upgrade retail DVD and upgrade windows xp to windows 7 for which there are drivers for my motherboard.
1) Can I use windows xp retail (whose product key has already been used to upgrade to win8) image to upgrade to windows 7 retail? will the activation of windows 7 succeed? I want to use clean install again since i upgrade from 32bit to 64bit
2) If the answer to question 1 is a yes, how does microsoft prevent users from using the same windows image file to upgrade different pc's? I mean, theoretically, I can make an image of pc1, copy it to a hard drive of pc2 (even if it will result in erroneous installation due to different specs) and upgrade both systems by using two VUP product keys which are cheaper than one VUP + one retail product keys
3) Can I use windows 8 upgrade DVD which is not used any more to upgrade another PC?
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