Can't Open External Hosted Ftp Site In Windows Explorer

Nov 8, 2011

I know this has come up in other threads, but I've been unable to find a resolution. I'm trying to upload files to an ftp site hosted by the software company whose program I'm using, but I can't open their ftp site in Windows Explorer. I'm using IE9, and running Windows 7 Enterprise 64 bit.

To address the common responses right off the bat:

1-Under internet options advanced tab I have "enable ftp folder view (outside of internet explorer)" checked, as well as "use passive ftp"

2-I do not have a Windows Firewall turned on.

3-When I try to connect to the network location in order to create a shortcut, I get an error saying the ftp site is incorrect, even though I'm copying and pasting the address from the URL to the command menu.

4-Alt-F, View, open in Windows Explorer gives me an error message saying the site can't be opened in Windows Explorer.

I'm on a network, and we're all running the same systems, but for some reason my boss' and my co-worker's computers allow me to open the ftp site in Windows Explorer without error messages.

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