Can't Get Full Access To Laptop

Jul 22, 2011

I recently purchased a laptop from a company that i used to work for which went into administration. I can log on with my details as normal, but I am unable to install software or complete any upgrades as it keeps asking for Administration password. I have tried calling the IT people that took care of the laptops for this but they are not responding back regarding the password. When I use to have upgrades done the IT people would do this remotely. I have contacted Toshiba, who have said I will need to order a recovery disk, but this will wipe out all data. Does someone know of less drastic action?

Running Windows Pro 64bit

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