No Internet Access On One Laptop?

Nov 6, 2012

I'm not sure where my other post on this went to I'm going to write it again. I recently switched over to Xfinity internet and one of the laptops in the household is not connecting to it correctly. After deleting it from the router and adding it back, the new error message I receive from troubleshoot is "Your computer appears to be correctly configured, but the device or resource (Microsoft Home Page | Devices and Services) is not responding".

It worked just fine when I tried to connect it via the Ethernet cable. I have tried clearing the DNS cache as well. Here is my ipconfig /all for the laptop:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:Windowssystem32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Jordan-PC

[Code]....

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Windows: Microsoft Windows 7 Home Edition, Version 6.1.7600
Internet Explorer: 8.0.7600.16385
Memory (RAM): 2943 MB
CPU Info: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
CPU Speed: 111.1 MHz
Sound Card: Speakers (Realtek High Definiti
Display Adapters: NVIDIA GeForce 8200M G | NVIDIA GeForce 8200M G | RDPDD Chained DD | RDP Encoder Mirror Driver | RDP Reflector Display Driver
Monitors: 1x; Generic PnP Monitor |
Screen Resolution: 1366 X 768 - 32 bit
Network: Network Present
Network Adapters: Microsoft Virtual WiFi Miniport Adapter | 802.11bgn 1T1R Mini Card Wireless Adapter | NVIDIA nForce 10/100 Mbps Ethernet
CD / DVD Drives: E: HL-DT-STDVDRAM GT10N
COM Ports: NOT Present
LPT Ports: NOT Present
Mouse: 5 Button Wheel Mouse Present
Hard Disks: C: 133.7GB | D: 89.1GB
Hard Disks - Free: C: 89.4GB | D: 88.5GB
USB Controllers: 4 host controllers.
Firewire (1394): Not Detected
PCMCIA (Laptops): Not Installed
Manufacturer: American Megatrends Inc.
Product Make: A4000
AC Power Status: OffLine
BIOS Info: | |
Time Zone: Pacific Standard Time
Battery: High
Motherboard: Micro-Star International A4000
Modem: Not detected

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[code]...

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