Unable To Connect Use Internet. 'Limited Internet Access'

Nov 17, 2011

i recieved my new lenovo z570 ideapad yesterday...i'll just put some of the spec down incase you want to know.

proccessor: intel i5 (second gen)
graphics: nvidia geforce
os: windows 7 64bit
yadayadayada...

anyway, after charging it up and turning it on, i started to install programmes and other bits and bobs. e.g ituens, flash player. just the usual essentials. i used the laptop to watch videos on Internet, genenral browing such as facebook, so in short, the internet was working fine. just before i went to bed that night i installed avg security (free version) and ran a full scan. when the scan finished, i put the laptop into hibernate, and went to sleep! happy in the knowledge my new gizmo was running smoothly!

just before i woke up i heard the laptop turn off as it had run out of charge. so i plugged it in and charged it up, then turned it on. this is where the problem starts...i connected via wifi however the logo at the bottom right of the screen showed the signal strength meter on empty, with a yellow star covering it. i clicked the icon, and it said, 'not connected, connections are available' and below shows im connected with 5/5 signal strength, but on 'limited access'.

1) there might be a problem with the driver for the local area connection adapter

2)there might be a problem with the driver for the wireless network connection adapter

there are 28 updates, but im unable to update them as i have no internet connection. i also cant connect via the ethernet cable.i cant roll back the drivers as there are no previously installed ones, and i cant update them as i am already up to date.my other laptop (acer aspire 5630 running on vista) works perfectly fine using wifi and the ethernet cable, so i honestly dont know whats wrong. after reading things on my acer about ways to fix the problem i came to the decision to restore the laptop to the time of my first installation which was adobe flash player (which i installed the day before.) i was unable to do a full factory reset as the only options available are to either restore to a backup, or re-install windows (which requires a disc, which i dont have). i also didnt configure a backup as i had only had the laptop a day!

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Internet Explorer: 8.0.7600.16385
Memory (RAM): 2943 MB
CPU Info: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz
CPU Speed: 111.1 MHz
Sound Card: Speakers (Realtek High Definiti
Display Adapters: NVIDIA GeForce 8200M G | NVIDIA GeForce 8200M G | RDPDD Chained DD | RDP Encoder Mirror Driver | RDP Reflector Display Driver
Monitors: 1x; Generic PnP Monitor |
Screen Resolution: 1366 X 768 - 32 bit
Network: Network Present
Network Adapters: Microsoft Virtual WiFi Miniport Adapter | 802.11bgn 1T1R Mini Card Wireless Adapter | NVIDIA nForce 10/100 Mbps Ethernet
CD / DVD Drives: E: HL-DT-STDVDRAM GT10N
COM Ports: NOT Present
LPT Ports: NOT Present
Mouse: 5 Button Wheel Mouse Present
Hard Disks: C: 133.7GB | D: 89.1GB
Hard Disks - Free: C: 89.4GB | D: 88.5GB
USB Controllers: 4 host controllers.
Firewire (1394): Not Detected
PCMCIA (Laptops): Not Installed
Manufacturer: American Megatrends Inc.
Product Make: A4000
AC Power Status: OffLine
BIOS Info: | |
Time Zone: Pacific Standard Time
Battery: High
Motherboard: Micro-Star International A4000
Modem: Not detected

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