Update Failure: Stuck On 'shutting Down'
Mar 23, 2008
My vista desktop did an auto restart on its on last night and began 'updating' I left it on and went to bed. This morning it was stuck on 'shutting down' I did a hard reset and restarted in save network mode. After the normal dos info on safe mode setup I got a screen saying 'configuring updates'. After about 15 minutes it went to shutting down and its been over 2 hours shutting down. I have no idea what 'updates' it is trying to install. My guess is whatever came out on Tuesday as I use auto update/download. I am using an older xp machine to write this question. The vista machine was bought with vista ultimate installed in March of 07. It is a dual core intel 2.4. I have had no problems with update until today.
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Jul 19, 2008
I tried to restart my computer and it is stuck on shutting down. It did this before and I hardbooted and had to wait over an hour for the computer to come back on. It was not reading my external drive so I hit restart and it is just sitting here doing nothing. I don't like hard booting but don't know how to get out of this. I obviously can't look at my event as I am stuck in shutting down right now. I have a gateway GT5628 quad core. The only stupid thing I did today was go into msconfig and click on tools, disable UAC and launch. It said reboot. My challenges began. do I hard boot or what here?
It shut down totally and then I turned it back on and now the screen is black. It started up but has gone black. don't know if it is working to start or not. It is 26 minutes since I wrote this and my computer is still trying to boot up. It is going through a correct the error routine. I don't know what has changed. I did not upgrade. Home Premium was installed on my computer. I have tons of room. It does not read my external hard drive on last boot up going through the same stuff here. Gateway said just wait it may take an hour. Everytime I boot? What is with that. I can't get into my passport for Microsoft from this computer on the network. This is a fiasco.
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Apr 21, 2009
Pretty much from the word go Vista was locking up hard. Its response to pretty much any problem it encounters is immediately freeze and be unrecoverable. It's not all random and without pattern, however. Initially it was clear that Windows Update was causing an issue. Shutting off Windows Update didn't stop the freezing, but it prevented the system from freezing 100% of the time minutes after the OS loaded up. Trying to update manually did the same thing. I eventually discovered that there is a temp folder I can delete related to updates that will stop this problem, but it only works for a day or two before it goes back to freezing.
Oh, but that's not all... I've been able to figure out a number of specific things that can cause freezes over repeatedly doing them... Sort of. For example:
* If I start up Google Chrome or Firefox within 5 minutes of getting to the desktop, there's a good chance I'll freeze on some random web page.
* A video player made my system freeze. A flash one. One I'd run perfectly fine before. I went to the page, freeze. Restarted. Went back to the page, immediate freeze. Stopped going to that page... Next day that page and that player worked fine..........
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Jul 29, 2009
I just bought a desktop computer. Per usual, as soon as I booted it up, Windows began downloading and installing about 30-some windows updates. When installing, it got to 13 of 30 (.NET update of some kind) and stopped. Over an hour goes by and no progress. I finally tried to "Stop Installation" - thinking that I could reboot and continue installation...but now it just says "Please do not power off or unplug your machine. Installing update 13 of 30." And, as before, nothing appears to be happening.
Advice? Turn off computer and reboot anyway? Wait another few hours? Being as this is literally the result of the first time I turned the computer on, I'm seriously considering retuning it...but that's probably just my current extreme frustration talking. Obviously, when you pay a lot for something you would expect that it wouldn't fizzle out on the very first use.
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Mar 16, 2010
My computer is stuck at the windows update screen when I boot it up. A week or so ago I had some trouble installing a program. Looking for a solution, eventually I found that my windows hadn't been updating for several months. Trying to update manually didn't work and I got an error message. Googling that error message was what brought me to vistax64.com in the first place, and after reading around a bit I managed to determine that I was missing my Windows Update Module (unsure about the exact name). I followed a tutorial that led me into regedit to delete some keys. Now, to the matter at hand: after deleting these keys and restarting, my windows got stuck at the update screen. It says something like: "Configuring update 3 of 3 - 0% Do not turn off or bla bla bla" for a few minutes, without the percentage changing, then restarts. Problem is, when it restarts it displays the exact same message and does the same thing all over again. So it gets caught in a restart loop. I have tried booting from my Vista DVD and have tried the startup repair thing, but that isn't any help. I don't have any save points to restore from, nor a backup. So - the question is: Is there anything I can do about this without having to format and reinstall Windows?
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Mar 11, 2009
my computer is a Toshiba Satellite, and it will not install updates or shutdown properly. When I try to shut it down properly it says configuring updates I left it like this for a couple of hours and it made no difference. I am writing this thread on it now, and it runs perfectly other than the updates. It has flashed me a Blue Screen twice, and has never had this problem before. I need to know any Solutions before I completely wipe this partition and install XP.
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Nov 1, 2009
I installed the vista 64 system updates. I found that this caused my system update to fail. upon using these forums I found that others with this issue, could not get this to be fixed, without reinstalling/repairing of the operating system..
what I found was microsoft office SP2 was the cause of the problem..the trusted installer was missing in the windows servicing folder....
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Mar 31, 2008
My Confusions :
1.) A week ago Brink said SP1 was not available through Windows Update( WU ), while at the same time .Joe indicated it was available in website and WU. ( I read those threads .)
2.) Someone said something about driver not upgraded and therefore it was not offered in the WU for those users. Does that mean I'm one of those?
3.) .Joe said that there are 2 prequisites for installing SP1 (it's from the same thread I mentioned .)
a) First prerequsite includes updates to the servicing stack, which I never saw it in WU.
b) 2nd includes updates required to reliably install or uninstall the service pack, which I never saw in WU either.
4.) We all saw the " horror stories " posted in this forum regarding problems during installing and after installing SP1. It got me worried.
5.) I still do not see SP1 offered in WU, optional or otherwise.
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Nov 8, 2008
There is what looks to be a November 08 update to DirectX, but on three different machines I have not been able to get the dxwebsetup.exe to work. Every time I run the executable I get “Installing components: Initializing…”, then “Setup could not download the file. Please retry later or check network connection”. The redistributable is still showing Aug. 08.
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Jun 6, 2008
I have done a "clean" reinstall of Vista Ultimate two days ago and everything is running exceptionally well on this machine. So I feel a little guilty nit-picking about one update that continues to fail. It is KB947562 that fails with an error code of 8024200D.
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Jun 10, 2008
I have a brand new clean install of Vista Ultimate running on a machine. Every day it tries and fails to load KB947562. It throws error code:8024200D. Anyone know what is going wrong?
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Nov 24, 2009
I have a Studio laptop with Windows Vista 32 bit installed that has recently failed on every attempt for Windows Update. Just does not respond.
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Jun 18, 2008
I am running Vista Home Premium 32 bit without service pack 1 and have been trying to download windows updates for about a month now. I get a Windows Update error message 8007000b. I ran the command prompt as administrator, typed in fsutil resource setautoreset true C:. And I get a message saying “The file or directory is corrupted and unreadable”
I have tried to download updates 1 at a time, turned off my anti virus And tried manual updates as well. My Error checking is not working “windows can’t check the disk while it’s in use” And schedule disk check does not work. The System File Checker tool gives the message “windows resource protection found corrupt files but was unable to fix some of them”. The windows memory diagnostic tool runs, reboots and does not display any results
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Sep 20, 2009
i was on Internet earlier today when i noticed that the videos were already completed buferring, but the videos were lagging; and firefox was performing kind of slow. i decided to re-start my computer. after re-starting the computer the logon process took extremely long, then an error message appeared: logon process has failed to create the security options dialog. failure - security options. i waited for the desktop to appear, then re-started again. but the perofrmance of the logon is still extremely slow. any suggestions?
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Apr 8, 2009
This happens to me every morning when I turn my computer on after having it off all night.
I turn on my computer. Windows loads then I get a message (as soon as windows is done loading all up) that "Windows will be shutting down in less than a minute."
So it shuts down, restarts, and when it gets back on my User Account Control is turned off. So I turn User Account Control back on and it's fine until the next morning. Sometimes, but not often it will do this after my computer has been Hibernating for a while.
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Jun 1, 2008
I wish to run a task (to dismount a network hard drive) whenever shutting down. I have noticed that the Task Scheduler has a trigger called, 'On local disconnect from any user session'. I have setup a task based on this trigger, but it doesn't execute when I do a shutdown.
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Sep 7, 2009
I recently installed Vista Home Premium on my computer. I have no problem with start up but am experiencing a 3 to 5 minute delay when shutting down. Is there anyway to check in order to determine what is causing my shutdown to "hang"?
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Feb 21, 2009
I am having a problem when gaming COD5 - after about 15 minutes, the computer shuts down immediately.
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Apr 22, 2008
I have a new computer since Feb.14th and have been dumped 80 times. The most I got straightened out but there are 26 that say Windows shut down and when I checked this is the file...Mini 030508-01.dmp sysdata.xml Version.txt why is Windows shutting me down?
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Jul 21, 2009
For the last few days or so I have been having problems with Vista Home Premuim 64bit not shutting down properly or looging off. I click on shut down and then the computer will just hang for a about 5mins and then decide to shut off sometimes or if it does not then the only way I can get it to turn off is by holding the power button in, which I dont really like doing. I have closed all programmes down by the clock on the task bar and the problem is still the same. Do you recommend trying a clean boot? I really want to try and find out where this problem lies as I don't really want to go through another reinstall of Vista.
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Jul 1, 2009
im not sure if the problem is a security one. but anyhow, my computer keeps shutting itself down randomly. sometimes its 5 minutes, sometimes its 20. The screen just fades out to black then the computer shuts down. Any ideas as to why? also my internet isnt working on that computer, though all my connections seem to be fine. These both happened this morning when i turned on my pc.
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May 26, 2008
it was working fine when i had windows XP but since upgrading to Vista (old lappy died on me), the FrontPage kept shutting down when i was trying to make changes to my web page (like changing hyper links), and it restarted my FrontPage automatically.
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May 13, 2008
I have been trying to publish a project created in Windows Movie Maker in Windows DVD Maker. However, each time i add the project in and click next, windows shuts dvd maker down. The problem and resolutions page suggests i try disabling lmpgtspl.ax, which i have done to no avail. I can add in the individual unedited video clips without issue, but not the finished project. I can publish the project on my computer and burn it onto DVD that way, but i then lose certain features, such as scenes etc.
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Dec 4, 2009
Is there a way of shutting down or restarting without going via the Start button? I'm guessing that there are command line commands to do it? If so what are they and how do I get a command line prompt on the desktop without going via the start button again?
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Jun 13, 2009
What works better, shutting Vista down all the way or using the Sleep mode? I have been using sleep mode more often lately and have noticed more responsive programs but is it the right thing to do
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Aug 3, 2008
I just got an Acer Aspire last week. OS Vista basic. It came with a trial version of McAfee, so i uninstalled. Currently using AVG 8.0. Also running windows defender. On boot, security icon in tray indicates the windows firewall is shut down. I'm not sure if defender or AVG has built in firewall that is taking over ans shutting off the windows firewall.
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May 5, 2010
A couple days ago I had to send my computer in because it kept going to a blue screen then shutting off, and along with that every time I would turn it on, it would skip past where I select a user and put in the password and just use a default administrator user. I got my computer back and they replaced the motherboard and it stopped shutting off but I still cannot choose a user, and when i try to switch users the screen flickers and then nothing happens. I get no error messages or anything.
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Feb 22, 2009
I am having problems shuting down Vista 1. edition. Whatever could be the cause of this nuisance? I have to push the reset button in the middle of the shuting down process in order to get the computer to respond. This results in black screen and Advanced Startup Options. Opting for Normal Mode will start up Vista ok, but it is really annoying to have to go via Advanced Options every time I am going to boot up.
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Aug 21, 2009
I have a Vista 64 system and everything works just fine, problem is when I shut down the computer Vista will shut down and the computer will keep running for 10 to 15 min before it shuts down. Running AMD 4000 cpu I know that none of the programs in the computer are running during this shut down. It's almost like something in Vista forgot to tell the hard ware to quit. One other thing, I can change the hard drive with to one with windows xp on it and this computer will shut down just like it is suppose to.
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Jul 2, 2009
How does one keep the monitor on a laptop (hp) from shutting down every 10 mins or so. I went to energy settings in control panel and put on "never" for turning off, and the cpu doesn't shut down, but the monitor goes off. I assume same thing with xp would work? I am recording streaming video onto dvd recorder and would like to do it without checking every 10 mins.
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Mar 28, 2008
I get the message "Blue screen" problem.. After shutting down the computer, he won't shut down. After several minutes he restarts the system again. Sometimes I am lucky and the computer shuts down. Other times he restarts again.
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