Unable To Install MS Wireless Laser Mouse 5000 V.1.0
May 19, 2008
On my Windows Vista Home Premium system am unable to install my MS Wireless Laser Mouse 5000 v.1.0. My MS Wireless Laser/Keyboard 6000 v.2.0 works fine. I receive a message from my system that Windows needs to install drivers for Microsoft Wireless Desktop Receiver 3.1. The instructions for the Receiver, Keyboard and Mouse, which came together as a package, makes reference to a Help screen, but I cannot find anything installed. I looked at KB940199, and attempted to install the named driver; but I received an error message that Windows encountered an error, 0X8007000d, the Data is invalid.
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Oct 23, 2008
Maybe I could get an answer to my question that I should had asked when I was buying. This wireless mouse uses two "AA" batteries or rechargeable batteries. What about turning it off for the night or whenever I leave my computer? So that I don’t change them every two-three days.
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Nov 24, 2009
I installed the software & followed the installation instructions (I thought), but the wireless mouse & receiver (which the system reports is working normally) doesn't seem to do anything. The old mouse is still installed & connected & works. What should I do to get the new mouse working? Be gentle with me I'm not a computer wizard...
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Feb 11, 2007
Users that have the Microsoft Wireless Laser Keyboard 6000 and/or the Microsoft Wireless Laser Mouse 6000 have been experiencing issues for the past few months with their screen saver failing to turn on as well as any power saving features. The problem was linked to the new 3.0 version receiver shipping with the new 6000 series mouse and keyboards and the media center components.Â
Microsoft has finally released an update for these users so that they can use screensavers once again in Windows Vista. Follow theses steps to get the update for your computer:
Click on the Start Button and type in Windows Update....
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Mar 28, 2009
I Just want to know why my screensaver doesn't work using a Microsoft wireless laser mouse, also microsoft wireless keyboard, windows vista.
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Mar 26, 2009
I just recently bought a laptop (HP Pavilion dv7-1267cl), a bluetooth usb dongle and a microsoft bluetooth mouse 5000. I connected the usb dongle and the computer recognize it without any problem. What I need to do to pair the mouse with my computer? I turned on the bluetooth on my cell phone an it found the mouse. So it means that the mouse is working properly.
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Sep 22, 2009
Until today, this mouse was working nearly perfectly. There was one incident when the mouse stopped working with my computer, and after a restart, it was fine. However, today it stopped working, and I restarted my computer only to find that my computer was now asking for a pairing number when I tried to connect the mouse. I have no clue what this mouse's pairing number is or why I would need it when it was working just fine earlier without one. I checked the bottom of the mouse to see if I could find a pairing number, but nothing was to be found, and I do not have the box or the items that came with the mouse.
How do I connect my mouse? Note: The mouse shows up when I search for bluetooth devices, but the problem arises from the fact that my computer now asks for a pairing number to connect the device, a number I do not have. In addition, it was working just fine earlier today, so I do not believe it is a software issue. If anyone could shed any light on this situation, I would be grateful. I'm at a loss of what to do.
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Sep 15, 2009
Can not install a Laser Jet 4l printer using Vista Home Vista x64. When I boot pc it tries to install the driver but i get it can't find the devices. I am using a usb to parrell converted to hook up my printer
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Jan 11, 2010
I have Toshiba notebook with Vista. I need to connect HP LaserJet 1160printer. My notebook doesn't detect the printer. How can I install dot4 porton the notebook?
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Jun 20, 2008
I am running Windows Vista and I have a cordless mouse which requires a little gadget into slot a USB port. My screensaver does not work when this little gadget is plugged in.
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Mar 27, 2009
Do you know how to get rid of the annoying "wireless mouse battery level is critically low" popup? This is a ms wireless laser mouse 5000. It just started doing this about 6 weeks ago, before that it was fine. Did an update install new driver software or something? I just want to get rid of the popup, the mouse works okay.
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Mar 23, 2008
I recently purchased a Dynex wireless optical mouse for my laptop running vista. after installing the driver and software I can not get the mouse to work. When I physically move the mouse the light on the receiver blinks but the mouse does not move on the screen. I tried plugging the mouse into another system I have running xp and have zero problems. When I open device manager and look under universal serial bus controllers, the standard OpenHCD USB Host Controller says it does not have enough free resources.
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Jun 22, 2008
Why does my mouse burn thru batteries so fast? it's always blinking, if i want batteres to last more than a couple days i have to remove them when not in use
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Apr 26, 2008
I have a Logitech G7 wireless mouse hooked up to my Vista 64 box, and recently it's been acting up. From time to time, the mouse seems to just reset. It has a button on it to adjust DPI, and there are three levels at which to set it. I always have it set to high, but it frequently resets to medium and isn't functional for a few seconds.
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Dec 25, 2009
I note that a common subject here is the problem of USB wireless mice not being recognized by computers. For what it's worth the following is my experience. This evening my 3 year old Logitech wireless mouse just stopped working, abruptly, and I started getting repeated messages of an unknown USB device even with nothing attached. I tried the mouse on two other computers...it worked fine. I tried a system restore from yesterday with no results. I followed the advice offered on other threads to delete USB ports and reboot...no go. Still weird behavior. I noted that one person with a similar problem turned off notebook and removed and reinstalled battery...whalla! It works. The mouse now functions and no more strange messages. I have Vista Home Premium 64 bit on a Sony Vaio notebook.
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Jun 30, 2008
im building another computer and it will be my main system. I am a gamer and use the computer alot. I need a good (possibly wireless) keyboard and mouse. I was thinking microsoft or logitech but theres so many!
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Jan 15, 2009
I was given a wireless KB & mouse and I'm trying to find out if I can use it on Vista. The name of it is Eagle Touch multimedia pro XP. Obviously the XP part jumped out at me, I would like to know if it's compatible with Vista? My computer, Dell Inspiron 531 is almost a year old.
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Mar 3, 2010
I need to get wife, who is bedridden with progressive MS, a laptop so she e-mail and skype with her friends. It will also keep her brain stimulated and away from watching tv all day. I was looking at one from HSN for $699 a Gateway,15.6,AMD Athlon II Dual Core,4GB ram, 320HD,Blu-ray Drive,and webcam but today I saw a Toshiba 15.6, Intel Core i3 proceesor,4GB ram, 320HD,webcam & micorphoneWiFi 802 for $699-$150 Instant savings at Fry's. I am looking for your input as to what is the better of the two or do you recommend something else. I have a wireless mouse and keyboard if she has trouble with her hand/eye coordination.
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Feb 26, 2009
My wireless mouse and keyboard no longer work. The mouse stoped working six mounths ago, and the keyboard a few days ago. I put in new batteries and read a couple of post on this forum. There are 5 listings under keyboards and thay all show to be working properly. There are 3 mouse and all show to be working properly.
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Sep 21, 2009
I bought the above MS mouse and use it with Vista 64. It works fine. It has on the side an ENLARGE button which also works fine, but I see no way how to disengage it.
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Oct 31, 2009
Logitech M-RR67A Wireless Mouse on a Gateway?. how I get these two to work together?
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Oct 27, 2009
If I let my computer sit for roughly 1 hour or more the mouse stops working and I have to restart the computer via the keyboard. I've tried reconnecting from the transceiver and switching the mouse on/off and pressing the reset button. None of these things seem to do the trick.
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Jul 22, 2008
I have a microsoft wireless keyboard and mouse, they both work in vista but I have no software for my keyboard to change functions and my mouse to change buttons. I can download intellipoint 6.2 but it will not install, I have tried all the suggestions on google searches, I just keep getting not enough disk space, well I have 425gb. I will attach image. of message.
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Dec 12, 2009
Two days ago my LogiTech USB Wireless mouse just suddenly stopped working. I was using it when playing LoL (League of Legends), and just went to restroom and when I came back, it's not working anymore. I have thought that maybe it's just the batteries, and I've change it but still not working. I convinced myself that maybe it just died. I bought today a MS Wireless Mobile Mouse 3000, to my surprise it doesn't work. I've checked all my drivers and they we're up to date.
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Jan 27, 2009
i recently got a new wireless Microsoft keyboard/Mouse combo. The mouse is too large for my hand. I do a lot of Photoshop and my hand is killing me, so I tried to install my old Logitec (comfortable) mouse. No go..I downloaded the newest Vista 64 bit drivers for both. The Microsoft keyboard has a stick-type USB. The Logitec mouse has a little USB thingie that sits on the desk. Only one of them will work at a time.I've tried every configuration I can think of and can't get them both to work at the same time. The thing is, when I got this new computer (with Vista) they both worked together fine..until I installed a new video card. Now they won't play nice together at all. The mouse hangs once in a while and akthough I have set it to be as precise as it can be..it
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Nov 4, 2009
I just purchased a Wireless Mobile Laser Mouse 6000 thinking it would be compatabile with Vista 64. After the computer sleeps or hibernates the scroll wheel slows down to a very slow crawl. I have to disconnect the nano receiver wait about 2 minutes and then reconnect.
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Aug 30, 2009
im thinkin of gettin 2 HD 4870's in crossfire but idk. when will the 5000 series be out so i know not to waste my money now.
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Jul 30, 2008
I am unable to connect to internet using my wireless. I have tried resetting the router and rebooting the laptop. Each time I try connecting to internet the system throws and error " the dependency service or group failed to start". I have tried using vista's diagonse and repair option, but no luck. I have tried restarting the wireless, troubleshooted drives. On doing the ipconfig /renew at the command prompt the following was seen. " No operation can be performed on wireless network connection while it has its media disconnected.No operation can be performed on bluetooth network connection while it has its media disconnected. An error occured while releasing interface loopback pseudo-interface1" On futher diagnoses i have notice that DHCP clinet service is stuck in the "STARTING" state. I am unable to stop and restart it. I have logged using the administrator.
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May 2, 2008
I've just purchased a new PC, running Vista Home Premium, with a built- in PCI Wireless adapter, but am unable to connect to the internet. I have emailed my supplier's technical support, but I don't think the problem is straightforward, nor do I know whether it is a hardware of software issue, so I thought I'd try elsewhere in the meantime.
The symptons are as follows:
I have an old Netgear DG824M wireless router/ADSL modem. I have a laptop running Vista Home Premium. This was able to connect to the router and hence to the internet straight away with virtually no configuration - just entered the WEP key and it all worked. This has recently been upgraded to SP1, and still works okay. I have my old desktop running XP. This has no connection problems. The new PC has an Asus WL-138GE (or 138G V2 - not sure which) PCI adapter. Initially, it was identified as a Broadcom adapter. The new PC had problems right from the start connecting to the router and the internet. Most of the time, it appears to be unable to get a DHCP address. The signal strength is always excellent, and it correctly identifies the router as a Netgear DG824M. When it does manage to connect to the internet, the connection only seems to last a few seconds, or is extremely slow. I cannot connect to the router at all using the new PC. It comes up with the username and password very quickly, accepts that, but then seems to hang loading the home page. I usually give up after about 5 or 10 minutes. When connected, I can ping the router and I can also ping websites, even though I don't seem to be able to connect to them using IE. I have no antivirus running, and the only firewall software is windows firewall
I have tried the following:
Checking DHCP client service running, Disable WEP, Disable Windows Firewall, I upgraded the wireless driver by downloading one from Asus. It now recognises the adapter as an Asus 802.11g Network Adapter (driver c:windowssystem32driversBCMWL664.SyS, Broadcom 4.102.15.56), but this doesn't seem to have made any difference. I deleted the adapter and let it recreate itself. It loaded up the same drivers. I've removed IPv6 ,I've set up the PC with a static IP address (192.168.0.51), set up the router as the gateway, and my ISP's DNS servers as the DNS servers. I added an =93ArpRetryCount=94 DWORD key to the registry as recommended somewhere. I made some further registry changes as recommended by Microsoft KB 928233. I reset TCP/IP and Winsock using netsh as administrator. I tried "netsh interface tcp set global rss=3Ddisabled autotuninglevel=3Ddisabled" None of these changes seem to have made any difference, and I've run out of things to try!
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Jun 13, 2009
I just bought Windows Vista Home Basic to use on a MacBook, and created a partition using a program called BootCamp, which allows the use of Mac OS X as well as Windows XP or Vista. I installed Vista and was excited to use it but then I was unable to connect to the wireless router in my house. I'm not sure why, but the Mac OS X part of my computer is using the internet through the router, but the Windows Vista will not pick up the signal from the router. Does anyone have a similar problem or solution?
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Apr 8, 2009
I have purchased a new wireless adsl router Aztech dsl605ew. I tried to connect wifi with my vista dell laptop but message shown that: Windows cannot connect to xxx. I used my other xp laptop to connect and I'm able to connect to the internet via wifi.
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