Recipient Does Not Receive Attachments
Apr 10, 2008
I am using Vista and Windows Mail. When I try and attach a word or excel document (from 2007 suite) it does attach to the email, but the recipient does not receive the attachments. I have sent myself test emails and indeed an email arrives with no attachments (and yes...all the docs are closed in word or excel). I have sent as .docx and also as .doc and neither arrive..the only way they do go is if I zip them first in a folder and then send them.
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Mar 7, 2009
I am usuing McAfee anti-virus and can not see/receive attachments sent from 3 PC's at one of my clients. I have disabled e-mail scanning and identified the senders as safe, no joy! All other PC's at the clients are ok. If I preview the message through BT.com, the attchment id there.
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Apr 21, 2009
Seems I'm having the same problems as some others here, but I can not find the solution. I just purchased a Vista 32 Home Basic machine last week. ALL email attachments are blocked. I made sure the -Do not allow attachments-.... is unchecked in the Security tab. I'm running AVG Anti-Virus and checked those settings as well. I do see the paper clip indicating an attachment in mmy Inbox but when I opent he email there is no attachment.
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Mar 23, 2008
Just configured Windows Mail on my new laptop, and I can send and receive messages okay, but I cannot receive attachments. There isn't even any indication that the attachment was blocked; it's just not there. Also, I cannot receive HTML formatted e-mails (I get a news headline service); I can just see the hyperlinks. I have unchecked (cleared) the box that blocks .exe files, etc, but I'm only trying to send Word docs (to myself at this point to see if everything is working).
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Mar 23, 2008
I have Windows Mail as my e-mail and are currently working in Vista but when I send e-mails from work to my home PC with any attachments I can receive the e-mail but not attachments appear. I have switched of the default in the security section in tools but still no joy.
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Oct 4, 2009
My PC is running on Windows Vista SP1 and I am using Windows Mail as my mailclient. Two of my colleagues have recently started using Outlook 2003 and Outlook 2007 respectively as their mail client (both of them running on an Windows XP SP3 PC). It happened several times already that I was only able to receive the text of their email messages, but not any attachments at all. Their attachments are Word documents and PDF files. It has never happened before when my colleagues were using OE6 as their default mail client
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Mar 23, 2008
I am using Windows Mail on Vista. I can only receive some emails. I can receive emails with attachments with documents or photos. I have tried turning off the Norton In-email scanning as per previous suggestions, but no luck!
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Feb 19, 2010
I have had several customers tell me they cannot reply to my emails and they
have to open a new email to communicate with me. This is a huge concern! Any
ideas out there?
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Apr 4, 2008
Under vista I no longer get an address or selection of possible addressees after typing in several characters of the recipient's address. I was told previously in this forum that this would happen after I entered the addressee's name three times. I've done that many times over and still no auto recognition.
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Jun 19, 2008
Although I see the mapimail link in the SendTo folder, it no longer shows up when I right-click an item.
I created a guest account: in that account, it is still functioning.
I tried to copy the mapimail link of the guest account and paste it in the main account (just in case it was corrupted): nothing!
The possible cause being that I changed the default association of the .mapimail files from "unknown application" to Thunderbird, I tried to restore it to "unknown application", but nothing happened.
I tried some other solutions from other threads as well as from other sites, but I didn't get to a solution.
Vista Home Premium, SP1
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May 30, 2008
Whenever I send out an email with a picture or any kind of attachment including word documents through Windows mail, it says the email was sent, but it isn't being recieved by the recipient. Then I get a Norton symantec pop up saying this problem does not occur often, their support team have not been able to reproduce the error, and it also says that the error message is actually caused by a problem on the cpu itself. When I clicked the "run it now" button to run a Symantec administrative tool it states that I must be logged into an administrative account to complete this action, but I am! The only info it gave was this: Module 1003, Error ID 9, Build Symantec. I have Norton Antivirus 2007 and I ran a full scan and I don't have a virus. I'm about to throw this cpu out the friggin' window! Is there anyone out there who knows why it's doing this? My last resort is to bring it in to the geek squad to see if they can fix it.
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Nov 20, 2009
I am unable to attach a photo to e-mail from Windows Explorer in Vista. I use MS Outlook as my default mail. For example, with a photo, I right-click, select "Send to....Email Recipient", select size, slect "Attach", it goes through "attaching"
the files but then nothing happens. A mail window does not open. I have set all my defaults to Outlook yet still nothing happens and not quite sure what to do.
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Apr 18, 2008
I now have vista and on my old computer with earthlink software I was able to have a recipient added to my address book when sending mail. I have searched windows mail and cannot find where to give this command. Consequently people responding to an email from me have to go through the spamblocker and are not in the address book unless I put them in separately.
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May 23, 2008
This may be a Office 2007 question. I use Windows Fax & Scan and Outlook 2007. I am unable to choose a recipient from Outlook 2007 Contacts correctly to use in Windows Fax & Scan. When I click on the To: Button in Windows Fax & Scan I only get three columns shown. Name, Display Name and E-mail Address. If the intended recipient does not have an email adress their name does not appear. What am I setting up incorrectly. I can not see an option in Windows Fax & Scan. Is it a Outlook setting.
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May 14, 2008
When I send my C.V. the recipient cannot open the attached file. They say use a different format, whats all that about.
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Apr 3, 2008
Can someone tell me how to delete contacts from the recipient list.This is the list that comes up when creating new mail,when you click on "to"in the new email.When I remove alll details after clicking on properties "unknown"is left behind.I now have a huge list of "unknowns" in my recipient list.
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Jun 1, 2008
After sending an e-mail to a large group (130 addresses in total divided on 6 emails) my emails seem to be blocked. I can't send any more emails to anyone,
regardless of the size or number of reciptients.
I only receive a message from System Administrator saying: "Undeliverable: Your message did not receive some or all of the intended recipients. Recipient address rejected: Policy Rejection- Quota Exceeded." I need to be able to send e-mails again
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Jun 30, 2009
When sending emails on Windows Mail the full email address and name of the receiver are displayed on the header. The old system i used had a "display as" option and all that it showed was the persons name or nickname. I usually send mail using the BCC option to hide identities so i know that its not a big deal but its driving me mad. I know that there must be a way of changing it to just show a name.
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Mar 23, 2008
I can't send any attachments using the "send to recipient" function. I need to send pics in email size but when I right click and push send to mail recipient it asks what size (I choose the size) and then I click attach and it acts like its resizing the picture but then just disappears...it never gets attached. just goes away! It's the same for any attachment.
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Jun 9, 2008
I should know better, but I make the same mistake again and again when I am absorbed in my work. I right-click on the document I want to Send to/Mail Mail Recipient, and find that what I had selected was NOT the document, just a LINK to the document.
Is there any way of activating a user option to chose, at that moment, between the link and the underlying document? Vista has plenty of exasperating UAC serial popup messages (eg five clicks just to do a Disk Cleanup), but a warning/option in this case would be welcome. Perhaps this feature is available and I just need to enable it?
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Apr 9, 2010
I try to receive my mails Gmail in WindowsMail but I don't receive all my mails.
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Mar 31, 2009
For some reason, in Windows Mail, PDF documents sent as attachments are no
longer able to be opened. I have to save them first (save attachments), then
navigate to the file in windows explorer.
This just started a couple of weeks ago, and I can't seem to see a solution.
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Jun 22, 2009
I cannot save attachments (photos) to 'My Documents' file. 'Windows Mail has blocked unsafe attachments'
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Apr 19, 2008
I'm used to Outlook. I am getting email fine - but for whatever reason NO attachments show up AND I KNOW the message has them. This isn't just word docs but PDF and JPG's.
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Feb 14, 2009
when i recieve emails i cannot open attachments what programme do i need to open to open attachments .
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Feb 19, 2010
I can't get attachments to open and I have looked under options to see if there is something blocking them but can't see anything there.
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Aug 10, 2009
Every time I open an email pdf attachment it cant be readed and it gives me the following message:this file does not have a program associated with it for performing this action. Create an association in the set association control pannel.
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Jun 23, 2009
I am not able to open any attachments at all. When I try to open a PDF file, I receive an error message "There was an error opening this document. This file can not be found. Yet, if I save the file attachment and open it through another means I can open the document. Cannot open jpeg files or Internet Explorer pages
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May 16, 2009
cannot open any attachments....the command failed to execute......I've changed nothing, one day I can, the next I cant.......
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May 4, 2009
After updating to IE8 through normal Windows Update, I can no longer open PDF attachments in Acrobat as I could before. Message states it cannot find the file. I can save the attachment and then open with Acrobat. I have removed the IE8 update and hence reverted to original IE7. The problem is hence resolved. My guess is IE8 has somehow changed the temp file location, and hence the file cannot be found. There must be a registry pointer change that caused this. I'll keep IE7 until the group can come up with a simple fix or recommendation.
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Apr 17, 2008
I am not getting very far with WLM discussion so I am asking you because I am assuming it is a similar solution in WM. When I send a photo attachment, the receiver is getting 5 or more copies. Any thoughts on how to fix this? I know it is not a big deal but it is creating rather large emails!
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