A friend needs me to help troubleshoot an application on his Windows Vista machine. I have an XP machine, and both of happen to use routers at home (he lives in a different city), and neither of us have unique IP addresses, just local IP addresses and the address of our routers. Connecting to each others machines is therefore a bit tricky.
View 9 Repliesi am new to vista and i am using remote assitance to set up a friends comp, i have tried every way to establish a connection to their computer through remote assistance but i keep getting connection could not be established as remote user may have clossed the sessio, when the remote computer is awaiting connections, all firewalls have been disabled and the right ports open when enabled
View 9 Replies View RelatedI'm puzzled about something that should be really simple. I'm trying to provide Remote Assistance to someone who has Windows XP, and my PC is running Vista x64, but after making a connection I get a message saying that the other person is away from the computer and did not respond. This message is wrong, because the prompt never pops up on the other end. When I try connecting from the same network using my laptop which is running Windows XP, I am able to successfully connect and control their desktop.
While searching the web I read conflicting things. On the one hand some people say to tweak the Vista auto-tuning setting. That doesn't do anything to fix it. On the other hand, another message says that remote assistance from Vista to XP is not possible. Well if it was not possible then why doesn't Microsoft pop up an error message that says it's attempting to connect to an incompatible operating system? Why instead is there an error message saying that the person didn't respond? Seems like a bug to me..........
"You cannot use Remote Desktop Connection to connect to remote computers running Windows XP." However, I noticed that Vista has Remote Assistance as well as Remote Desktop. So, mainly I want to know how to set up Remote Assistance on his PC (with XP) and Remote Assistance on my PC (with Vista). So, what are the step-by-step instructions for setting up Remote Assistance on his PC and on my PC?
View 7 Replies View RelatedIf I am remotely assisting another computer, and they are having to lower their firewall to let me in, can hackers more easily access their computer? I don't want to jeopordize their system.
View 4 Replies View RelatedI was wondering if it was at all possible to set up Vista Remote assistance so that you don't have to send out and invite every single time you want to use it?
View 4 Replies View RelatedRemote Assistance in Windows Vista is a great tool that is ofter overlooked and forgotten about. When it is actually used, it can be very valuable when trying to troubleshoot issues and demonstrate how to do a task to remote users. I find it very helpful when trying to assist my parents when they have a computer issue. Instead of trying to blindly walk them through something on the phone, I can connect to their computer and show how since remote assistance allows them to see what I am doing.
In Windows Vista Remote Assistance has been greatly improved and now has many command line parameters that make it easy for administrators to create shortcuts for their users. Check out the sections below for various Remote assistance shortcuts: ...
When I try to hookup (an e-mail received) "Remote Invitation" (.msrcIncident) from my Vista (Business) to my Vista (Home Premium) machine (from where the invitation originated) it is not received. The Business Vista machine accepts the correct password but I do not even get a dialog on the Home Vista box asking for permission to let somebody access the system. I get a dialog "Remote Assistant Cannot Make the Connection"......
View 9 Replies View Relatedmy computer is unable to establish the connection.
Both computers are running Windows Vista Home Premium
Both computers are behind a firewall router
Having done some reading on this over the last couple of days, it **seems** the following configuration changes will make this work;
1) Configure Windows Firewall by enabling Remote Assistance as an exception
2) Enable Remote Assistance from the "Remote" tab under "System Properties"
3) Ensure the device network is set "Private" under Vista "Network and Sharing Centre"................
When I attempt to open a Remote Assistance Invitation via email, it tries to open in Dreamweaver. See attached. When I do try to open it this way I just get a page of jibberish. I've tried to open the file with Internet Explorer, Notepad, and the remote assistance executable (msra.exe) but no luck. how to go about changing this to the corrrect application?
View 5 Replies View Relatedcannot log on to Windows Live messenger at all. We have done disk cleanup, deleted cookies and temp and temp internet files. I can log on to her WLM account from my machine, but all she gets is "Cannot sign you on at this time" messages. So, I though I'd try TeamViewer. Works here on my LAN, works from here to my daughter's machine 150 miles away. When she clicks on the customer exe, she gets a window up saying "No connection to the Internet" and the ID box shows the local IP and no password. I'm stumped as to what might be causing this. She can surf the internet, download files, send emails, etc etc but NOT log onto WLM or use TeamViewer.
View 4 Replies View Relatedok so my neigbor is really crap at computers,right so im sick of driving to his house so i tried to set up "remote assistance" but i can seems its not possible for the PC's to find each other i dont know how but i start it up and bang 30s later to connection? im scratching my head cause i actually called micrisift (idiots) and the tech guy actualy said he dosnt know whats wrong (isnt that against policy to admit the dont know wtf is going on?)
View 4 Replies View RelatedFIRST, the connection is being made over the internet, with an invitation and password, not within a local network.
SECOND, we can successfully make a Remote Desktop connection to each of the computers involved. If we can successfully configure Remote Desktop, then why not Remote Assistance, which uses some of the same communications protocols?
THIRD, we can succesfully communicate with Windows Live Messenger. However, if we choose the remote assistance option with the same contact, we cannot connect. Ironically, the connection appears solid in that one contact successfully sends a request and the other accepts the request, but the connection always times out or fails. The dialog suggests that the other user may have closed the Remote Assistance session, but they have not..........
I have Vista Ultimate, where do I find the remote assistance program, I don't find it on the start menue anywhere, (of coarse I do wear trifocales). I have it in live messenger but it must be on windows start menue somewhere
View 6 Replies View RelatedI have an issue with Remote Assistance whenever someone sends me an invite through live I accept and it never launches the next window for me to see there screen and they never get the prompt. What I Have found thus far is that after a reboot it usually works and when it doesnt work I find msra.exe running in processes and as soon as I end the task it then comes up. This only happens on my Vista 64 Bit Ultimate Copy and doesnt happen at all with 32 Bit. I have DMZ on both firewalls off as well as on the PC and same results. and it is driving me crazy although I have a work around for the time being even though it is annoying
View 7 Replies View RelatedDoes anyone know how to configure Vista so that if a Remote Assistance session end ths client being remotely controlled screen locks? Secondly - do you know how to configure the remotely assisted Vista desktop to automatically allow the remote controller UAC control? (the remote controller user will be a member of the local admin group on the controlled PC.)
View 8 Replies View RelatedI used to have a network that consisted of: XP Pro / XP Home / Win 98 / Win 2000. they all saw each other and I was able to move & change files between them. I have had VISTA since 9/2008. however, my vista machine sees my XP machines and the shared folders but my XP machines don't see vista when I open network folder. I have everything shared, all permissions are full. I tried again to set up network on XP machine and it sees the vista shares but not allowed access. ps don't know if it matters, vista is a laptop running wireless.
View 6 Replies View RelatedI'm running Vista Home Premium 64 bit on a new HP pavilion laptop. I'm trying to log into my work system remotely. The error I'm getting is "This computer can't connect to the remote computer. Remote desktop cannot find the remote computer. Type the computer name or IP address again, and then try connecting" I've tried the help desk at work, they say they know there has been issues with people loggin in with Vista, but its been resolved. But they have not actually been able to help me log in. They are running Windows NT.
View 5 Replies View RelatedI am stumped as to an issue I am having using remote desktop. I have several machines in the office that have been using RD for a while without issue. All are XP SP 3 machines. I have a new Vista Ultimate machine that I am trying to remote to with an XP machine. I have set up RD on the Vista Machine, Firewall is checked, forwarded to the correct port, set the port rule on the router...all the typical issues I am aware of. Everytime I try to connect I get "This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator." I can ping the Vista machine and I can remote from the vista machine to any RD enabled machine.
View 9 Replies View RelatedRecently, i've modified a little bit of my registry key In the HKEY_LOCAL_MACHINE Software Policies Microsoft Windows NT SystemRestore i've deleted two keys which is DisableConfig and DisableSR which i known that i deleted it because it says that can solve the system restore creation that disable by group policy after i deleted it, i can create system restore manually which i can't previously The problem is, after i deleted the value, the system restore points manually deleted too whenever i reboot the system, now my pc don't have any system restore point at all I've recreated the DisableConfig and DisableSR value, but it didn't works.
OS : Vista home premium 32Bit
Memory: 4GB
Graphic card: 255mb dedicated memory
I have a small home network. The three XP machines on the network use static IP addresses. One of the XP machines shares a printer. When I open Windows Explorer on the new Vista .Business machine and click on Network the only computer listed is the
Vista Business machine. Network Discovery is turned on on the Vista machine. The workgroup name is set to WORKGROUP on both the XP and Vista machines.
I cannot find any way to search for a computer by entering the computer name or IP address as I can in Explorer on XP. I have no idea what the search box in the upper right corner is supposed to do but it does not work. As soon as I type any character in the box it says "No items match your search."
I can ping the XP machine from a command window on the Vista machine.
If I do DIR \COMPUTERNAMEPRINT$ at the command prompt on the Vista machine the directory on the XP machine is listed.
I can see the Vista machine in Explorer on the XP machine.
I've seen information on how to do the wifi routine. How about a straight old fashioned cable connection? With XP, it was fairly simple. But now vista seems to have forgotten about that probability or need. In the network and sharing center, the wizard does not even have such a choice. All choices want either an internet connection or a connection through a router. So how do we go about setting up a LAN as we did in XP?
View 6 Replies View RelatedI don't know if this was asked before, please forgive me if this is just a repeat. I am new in the forum.
Does 64bit machines (Dual Processors or Quad etc) need a 64bit Vista to maximize its capabilities? I noticed that new PCs and Laptops shipped today have pre-installed Vista but 32bit OS . . . why is this? Or does it really matter? Please explain this puzzling mystery to a non-techie like me.
What I can do: Access the internet from both machines. Share files both ways using Net Use. From Laptop apparently access printer on old PC using Net Use but it does not work What I cannot do. Access the other PC (either way) by browsing (but I did on one occasion)Print from the laptop to to a printer attached to the old PC; on the laptop the document status is shown as "Error - Sent to printer" while nothing appears to occur on the the old PC.
View 6 Replies View RelatedI have a strange situation. I purchased two identical machines on the same day 2 months ago for replacements in a small medical office. Both are running Vista Home Premium. Every day during bootup, one machine is offered SP1 via Windows update, while the other is not. Both machines have the same software loaded, set up the same (except computer name and user names etc).
View 9 Replies View RelatedI have two Vista machines, a desktop and a laptop. both in the same workgroup
I have enabled Network Discovery, File Sharing, Printer Sharing and Password
Protected sharing on both machines. (I have also tried with the firewall turned off). The problem is that I can only access shares on the notebook from the
desktop. I am logged on to both machines as an administrator with the same user name.
I have an old machine running Win2K and a new laptop running Vista. Both machines are in a workgroup. The Vista machine can see itself, the Win2K machine and the router. owever, the Win2K machine can see only itself. Can someone tell me if Microsoft did this purposely to encourage people to migrate to Vista? Everything seems to be configured properly. If someone can tell me how to check out things thoroughly,
View 7 Replies View RelatedI have 3 VB machines running IE8. All worked fine until today, where nobody can open the IE8 app. The one XP machine in the office is working fine on IE8, and the Windows SBS 2008 machine we have is running fine on IE7. We did emergency Firefox installs, and this is what we are using now to do browsing. It looks like the program is trying to open, but just doesn't. The only update installed yesterday was a definition update for Windows defender, although since then I have installed SP2 on my machine to see if it cures.
View 5 Replies View RelatedI have a couple of Windows XP computers and a couple of Vista computers. I share files, printers etc. and it all runs great. One of the family has been away, and now they have come back their laptop won't connect to the XP computers. It connects to the Vista (and Win7) computers just fine. It must be something wrong with the laptop, as my other Vista/Win7 computers connect fine to the XP ones perfectly. I have tried disabling firewalls.
The error I get is:
Windows Cannot Access \COMPNAME
If I click diagnose I get:
"COMPNAME" is not a valid hostname
The laptop is running Windows Vista Home 32bit with SP1, using it's wireless connection. One of the XP machines is wireless, the other is wired and both are XP Pro 32bit with SP3.
I have 3 ip's from my cable provider. I use a switch to connect to internet. I have 3 PC's 2 XP Pro One vista Ult. My two xp machines see each other and share fine but I can not get my Vista machine to see the XP machines. I have done all the proper updates etc...I can ping the xp boxes etc.
View 5 Replies View RelatedI've been pulling my hair out trying to figure out why I can't get decent file transfer speeds between my two Vista machines (Home Premium x64 SP1 and Ultimate 32bit SP1). If I attempt to transer a 1GB file between the two Vista machines I get about 14MB/s, however if I transfer the same file between either of those machines and my Mac laptop it get about 40MB/s. So far I've tried the following to no affect: the steps mentioned in the Window Auto Tuning tutorial but it didn't seem to help. tried transfering the file between the two Vista machines using FileZilla (a free FTP server) and that showed the same slow network speeds. changed over the network cables to brand new CAT6 cables but that didn't help.
View 6 Replies View Related