When I attempt to open a Remote Assistance Invitation via email, it tries to open in Dreamweaver. See attached. When I do try to open it this way I just get a page of jibberish. I've tried to open the file with Internet Explorer, Notepad, and the remote assistance executable (msra.exe) but no luck. how to go about changing this to the corrrect application?
View 5 Repliesi am new to vista and i am using remote assitance to set up a friends comp, i have tried every way to establish a connection to their computer through remote assistance but i keep getting connection could not be established as remote user may have clossed the sessio, when the remote computer is awaiting connections, all firewalls have been disabled and the right ports open when enabled
View 9 Replies View RelatedI'm puzzled about something that should be really simple. I'm trying to provide Remote Assistance to someone who has Windows XP, and my PC is running Vista x64, but after making a connection I get a message saying that the other person is away from the computer and did not respond. This message is wrong, because the prompt never pops up on the other end. When I try connecting from the same network using my laptop which is running Windows XP, I am able to successfully connect and control their desktop.
While searching the web I read conflicting things. On the one hand some people say to tweak the Vista auto-tuning setting. That doesn't do anything to fix it. On the other hand, another message says that remote assistance from Vista to XP is not possible. Well if it was not possible then why doesn't Microsoft pop up an error message that says it's attempting to connect to an incompatible operating system? Why instead is there an error message saying that the person didn't respond? Seems like a bug to me..........
"You cannot use Remote Desktop Connection to connect to remote computers running Windows XP." However, I noticed that Vista has Remote Assistance as well as Remote Desktop. So, mainly I want to know how to set up Remote Assistance on his PC (with XP) and Remote Assistance on my PC (with Vista). So, what are the step-by-step instructions for setting up Remote Assistance on his PC and on my PC?
View 7 Replies View RelatedA friend needs me to help troubleshoot an application on his Windows Vista machine. I have an XP machine, and both of happen to use routers at home (he lives in a different city), and neither of us have unique IP addresses, just local IP addresses and the address of our routers. Connecting to each others machines is therefore a bit tricky.
View 9 Replies View RelatedIf I am remotely assisting another computer, and they are having to lower their firewall to let me in, can hackers more easily access their computer? I don't want to jeopordize their system.
View 4 Replies View RelatedI was wondering if it was at all possible to set up Vista Remote assistance so that you don't have to send out and invite every single time you want to use it?
View 4 Replies View RelatedRemote Assistance in Windows Vista is a great tool that is ofter overlooked and forgotten about. When it is actually used, it can be very valuable when trying to troubleshoot issues and demonstrate how to do a task to remote users. I find it very helpful when trying to assist my parents when they have a computer issue. Instead of trying to blindly walk them through something on the phone, I can connect to their computer and show how since remote assistance allows them to see what I am doing.
In Windows Vista Remote Assistance has been greatly improved and now has many command line parameters that make it easy for administrators to create shortcuts for their users. Check out the sections below for various Remote assistance shortcuts: ...
When I try to hookup (an e-mail received) "Remote Invitation" (.msrcIncident) from my Vista (Business) to my Vista (Home Premium) machine (from where the invitation originated) it is not received. The Business Vista machine accepts the correct password but I do not even get a dialog on the Home Vista box asking for permission to let somebody access the system. I get a dialog "Remote Assistant Cannot Make the Connection"......
View 9 Replies View Relatedmy computer is unable to establish the connection.
Both computers are running Windows Vista Home Premium
Both computers are behind a firewall router
Having done some reading on this over the last couple of days, it **seems** the following configuration changes will make this work;
1) Configure Windows Firewall by enabling Remote Assistance as an exception
2) Enable Remote Assistance from the "Remote" tab under "System Properties"
3) Ensure the device network is set "Private" under Vista "Network and Sharing Centre"................
cannot log on to Windows Live messenger at all. We have done disk cleanup, deleted cookies and temp and temp internet files. I can log on to her WLM account from my machine, but all she gets is "Cannot sign you on at this time" messages. So, I though I'd try TeamViewer. Works here on my LAN, works from here to my daughter's machine 150 miles away. When she clicks on the customer exe, she gets a window up saying "No connection to the Internet" and the ID box shows the local IP and no password. I'm stumped as to what might be causing this. She can surf the internet, download files, send emails, etc etc but NOT log onto WLM or use TeamViewer.
View 4 Replies View Relatedok so my neigbor is really crap at computers,right so im sick of driving to his house so i tried to set up "remote assistance" but i can seems its not possible for the PC's to find each other i dont know how but i start it up and bang 30s later to connection? im scratching my head cause i actually called micrisift (idiots) and the tech guy actualy said he dosnt know whats wrong (isnt that against policy to admit the dont know wtf is going on?)
View 4 Replies View RelatedFIRST, the connection is being made over the internet, with an invitation and password, not within a local network.
SECOND, we can successfully make a Remote Desktop connection to each of the computers involved. If we can successfully configure Remote Desktop, then why not Remote Assistance, which uses some of the same communications protocols?
THIRD, we can succesfully communicate with Windows Live Messenger. However, if we choose the remote assistance option with the same contact, we cannot connect. Ironically, the connection appears solid in that one contact successfully sends a request and the other accepts the request, but the connection always times out or fails. The dialog suggests that the other user may have closed the Remote Assistance session, but they have not..........
I have Vista Ultimate, where do I find the remote assistance program, I don't find it on the start menue anywhere, (of coarse I do wear trifocales). I have it in live messenger but it must be on windows start menue somewhere
View 6 Replies View RelatedI have an issue with Remote Assistance whenever someone sends me an invite through live I accept and it never launches the next window for me to see there screen and they never get the prompt. What I Have found thus far is that after a reboot it usually works and when it doesnt work I find msra.exe running in processes and as soon as I end the task it then comes up. This only happens on my Vista 64 Bit Ultimate Copy and doesnt happen at all with 32 Bit. I have DMZ on both firewalls off as well as on the PC and same results. and it is driving me crazy although I have a work around for the time being even though it is annoying
View 7 Replies View RelatedDoes anyone know how to configure Vista so that if a Remote Assistance session end ths client being remotely controlled screen locks? Secondly - do you know how to configure the remotely assisted Vista desktop to automatically allow the remote controller UAC control? (the remote controller user will be a member of the local admin group on the controlled PC.)
View 8 Replies View RelatedI'm running Vista Home Premium 64 bit on a new HP pavilion laptop. I'm trying to log into my work system remotely. The error I'm getting is "This computer can't connect to the remote computer. Remote desktop cannot find the remote computer. Type the computer name or IP address again, and then try connecting" I've tried the help desk at work, they say they know there has been issues with people loggin in with Vista, but its been resolved. But they have not actually been able to help me log in. They are running Windows NT.
View 5 Replies View RelatedI am stumped as to an issue I am having using remote desktop. I have several machines in the office that have been using RD for a while without issue. All are XP SP 3 machines. I have a new Vista Ultimate machine that I am trying to remote to with an XP machine. I have set up RD on the Vista Machine, Firewall is checked, forwarded to the correct port, set the port rule on the router...all the typical issues I am aware of. Everytime I try to connect I get "This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator." I can ping the Vista machine and I can remote from the vista machine to any RD enabled machine.
View 9 Replies View RelatedRecently, i've modified a little bit of my registry key In the HKEY_LOCAL_MACHINE Software Policies Microsoft Windows NT SystemRestore i've deleted two keys which is DisableConfig and DisableSR which i known that i deleted it because it says that can solve the system restore creation that disable by group policy after i deleted it, i can create system restore manually which i can't previously The problem is, after i deleted the value, the system restore points manually deleted too whenever i reboot the system, now my pc don't have any system restore point at all I've recreated the DisableConfig and DisableSR value, but it didn't works.
OS : Vista home premium 32Bit
Memory: 4GB
Graphic card: 255mb dedicated memory
I am not able to send a invitation for a meeting. Furthermore I am not able to send this meeting by e-mail. Furthermore I do not want to register for any support community in the world wide web to get a solution for such a business critical issue. what can cause that I am no longer able to send meetings by E-Mail or to send invitations.
View 7 Replies View RelatedLooking for help with remote desktop (?).
I live in a different state than my mother, but would like to hook up and take care of her issues from time to time from my location.
It has to be less frustrating than trying to do it over the phone
I have a vista home premium sp1. Under Remote Settings, I see Allow this computer to be controlled remotely option checked but I don't see the screen for Remote Desktop (control / management). UAC is turned on. How come?
View 5 Replies View RelatedBeen experiencing a weird problem the last couple weeks after 6+months of easy remote access to my Vista client via my Windows Home Server. It started when I was using a remote connection on 6/19 and an update came through as I was actively using it. The connection "broke" and I went to log back in. Problem is that I no longer see my usual Vista log-in screen! I can properly log in to the MSS server, access Photo WebShare, see photos in WHIIST, see a (very preliminary) ASP.NET web page, log in to the server, access shared files and "see" my list of clients. BUT, when I try to access the Vista client (the only one that can be remotely accessed) I do not see my normal log-in screen when I am remote. If I go in locally using the IP address then all is normal.
Normally I would see a screen giving me two userids to choose from: John1 & John2. (Guest is disabled, John1 has Administrative privileges, John2 does not.) This is what I see on a local/IP connection but if I go in remotely (or through a loop-back) with the name then I see "Administrator" and "Other". When I go to the other selection I am allowed to enter name and ID but nothing works. Using John1 I get "invalid password" errors. Using John2 I get messages telling me it is not in the correct group for remote access. I created a John3 ID (administrative) to see if that would work, but it doesn't. Initially I thought it was something in the Vista user setups but that makes no sense as I can get in locally with IP addressing. I do not see anything obvious blocked in my Firewall (Windows Live OneCare) of in my router (Linksys WRT-54G v1.1) but those are my current areas of focus. It is almost like I am trying to log into a different client than my own. And it is definitely frustrating. Anyone know what's going on here?
I am trying to connect to my Vista Ultimate 32 machine from an XP Professional machine. I can't get a connection or even an attempt at a connection. Here is what I've tried so far.
- I turned off the Windows firewall.
- I am connecting from another computer inside my network.
- I have tried both the (less secure) and (more secure) options in the Remote desktop area.
- I have tried to telnet to my machine to port 3389 and it fails to connect.
- I can ping the machine, see shared directories and connect to remote management.
- I have turned on all services having to do with remote access and terminal services.
So just clarify, it isn't a router issue, I am just trying to connect from one machine to another inside my network. Once I get that working, I will setup the router. I have been searching around for a while trying to find the answer to this problem. I have seen a hundred posts related to this topic but they all seem to end to at "try to telnet to port 3389" with no further responses
I'll preface this with the fact I am only so knowledgeable about this IP stuff. I am all my computer challenged family has to rely on so I want to be able to see what happening on about three other computers in three different locations. I am a serious cheapskate so I tried some Shareware called "Anyplace control" worked great through the online account but slow. There is apparently a direct connection option but I need a static ip to make that happen. So keeping it as simplistic as possible for me how do I get my mother Vista laptop, my two daughters Win 7 laptops able to be remote tweaked from either my Vista laptop or XP desktop. I am not locked into that software it was just easiest at the time.
View 5 Replies View RelatedI have a new Lenovo with Vista for business OS (that replaces my old thinkpad on XP). At my office, I am able to use remote desktop connection to remotely operate my work pc (a VISTA business OS) - by attaching to the work network by wire. However, at home I use the VPN to connect to the work network. THe VPN connects just fine but the RDC comes up with the error message "This computer can't connect to the remote PC." At home I have a 3 PC wired network with the notebook being one of the connections. THe other PCs are XP pro's and can connect via the VPN and RDC to my work PC with no problems.
I've read the posts and it seems there isn't a clear answer to this problem. Also, if there is a fix that affects my home network, then what happens when I'm traveling and use the broadband connection in a hotel? If the issue is opening ports, I'll need some help as my experience with my router (netgear) is basic to moderate. I need to resolve this as I leave town in a week for business and I need to connect
My problem is that I have recently become disabled and sitting at my PC in my office is not doing my back any good at all: I've been told to avoid using my office type chair. I'm thinking of getting a laptop which I could use in the room next door (my lounge)- the laptop could 'talk' to the rest of my setup via my wireless router. However, I'm not keen on using the laptop for anything other than remotely controlling my PC - if, indeed, that's possible: hopefully, the laptop could show my Pc's desktop and I could operate the laptop just as though I were sitting at my PC.
View 6 Replies View RelatedIs any one using Vista to log into an computer with XP ? I am reading that we can't do this with Vista to XP. I was thinking of getting a new computer and do that. I have been using XP Home Edition and Logging into my XP pro ok. But what I read is Vista will not let us do that.
View 7 Replies View RelatedI can't connect using remote desktop from home (xp) to my office pc (Vista business)
1) From home I can access succesfully (using remote desktop) all computers except
the one that runs Vista
2) From my office I can access succesfully my vista PC for example using an Xp of one of my collegue.
In other words
1) I can access vista from local network (remore desktop) without any problem
2) I can access all pc (remote desktop) from home except the one that runs vista
Running Vista 32 Bit Home Prem on Desktop and Laptop. My Home Network has Wireless Router...Desktop is hard wired to Router, Laptop is wireless. Recently configured Network to let me share Printer connected to Desktop via USB connection. The Desktop is set to sleep after 60 mins. What I didn't realize is when Desktop goes to Sleep the Network doesn't see it, and, trying to print from the Laptop to the shared printer will not work. Is there away given the configuration of my Home Network that I can Wake the Desktop from my Laptop when I want to Print from the Laptop when the Desktop has gone to Sleep? I realize I could just not let the Desktop to go into Sleep....but that defeats the Power saving feature which is important to me.
View 6 Replies View RelatedI'm going to go nuts. I VPN into work all the time. All of a sudden, 2 days ago I cannot connect to my computer. I am running Vista 32 Home. I am running XP Pro at work. The VPN connects, but when I attempt to log into my computer, it just sits there with the blue screen and the small window dialog for about 20 seconds, then closes. The PC Tech guy was able to Remote Desktop into my computer from his, but I can not longer do it from here. So, before I toss it out the window and go MAC
View 5 Replies View Related