After Loading Bar Gets Black Screen WIth Cursor

Apr 25, 2009

RIght now im on the same computer on my BItdefender 2009/Iceweasel.So after i get a black sceen with a cursor that i can move where i want but it just stays like that.I tryed all the safe modes and they dont work at all.Plus i dont have a VistaDVD to make it worse.(My Original OS was Windows Vista Home Premium x32)I really dont know where the command prompt is on iceweasel but i know how to use it in vista.

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The issue is the screen goes nearly black, i.e. everything is still displayed but just really dark, as if the brightness on the monitor has been turned right down. However, the mouse cursor still appears bright white. It seems to occur pretty randomly. It has happened with both the default video drivers and the ATI beta drivers, and it has also occured both before and after the logon screen.

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Hey my names Mike and at the moment i have an HP Slimline with Vista Home Premium. (Vista Home Premium was already installed when i bought it) So heres my problem- I bought my comuter a couple months ago and its been working great. But a couple days ago whe i was trying to set up a webcam with software, i was told to restart my computer. fine. Though afterwards when it was booting up and after the Windows logo apeared it said Welcome and then went black with only my mouse cursor.

Im not to tech savey so i'm not to sure what im doing. Ctrl+Alt+Delete does work. Safe Mode Works also (Not really sure what to do in Safe mode though) Also im not sure if it's the new software or a malfunction in my computer but I've tried several times to restart it with no success. I've also tried a system restore with no success either.

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May 6, 2009

I have searched this newsgroup (as well as Google) and have found many items which are similar to this situation, but nothing quite exactly the same.

In my office I have 9 of the exact same computer (Dell Optiplex 755),all with the exact same software setup (Vista Enterprise 32bit).This issue is happening on only 1 of the computers (which leads me to believe that this is NOT a driver problem).


The user has her computer set to require a password when the screensaver is activated (normal windows screen saver, not some 3rd party program).

When the screen saver is activated, it locks the computer and the monitor goes black. All is well.

When she is ready to unlock it, she hits alt-cntl-del. 7 out of 8 times, the screen comes back to the logon screen where she can type in her password, and unlock the computer. But 1 time out of 8, the monitor will be totally black except for the arrow for the cursor.

She can move the mouse around fine (indicating the computer itself is ot toasterized).

Things we have tried:

* about 1/2 the time, unplugging the video plug from the computer and
plugging it back in will restore the picture (note that simply turning
the monitor off then back on *never* works).

* typing her password on the black screen will sometimes work (my guess
is that the prompt is in the right place)
Other than this issue, the computer works fine (meaning there aren't
other symptoms that indicate other problems).

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when i try to reboot i get the boot choices (start windows normally, safe mode...) and none of them work! is all the same black screen with the cursor, i dnt get a choice of "last good known configuration" either, i tryed pressing ctrl-alt-del and nothing happens! does anyone know how to solve this problem without reinstalling windows? i have 300GB worth of stuff i dont wanna loose!

I tryed the windows vista disc repair procedure and it tells me it cant fix the problem, i try system restore and it tells me there is no restore points set, which it cant be true because a few days ago i opened system restore and saw tons of restore points from before.

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