Black Screen Of Death/moving Cursor
Jan 3, 2009
i was updating drivers for my motherboard when my desktop froze and i was forced to manually reset, after the reset the computer restarted normally but it was slow on logon and it was weird since it always acts fast, i tryed to finish installing the drivers and it froze up again! so again i restarted, when i did... BLACK SCREEN OF DEATH!!!
when i try to reboot i get the boot choices (start windows normally, safe mode...) and none of them work! is all the same black screen with the cursor, i dnt get a choice of "last good known configuration" either, i tryed pressing ctrl-alt-del and nothing happens! does anyone know how to solve this problem without reinstalling windows? i have 300GB worth of stuff i dont wanna loose!
I tryed the windows vista disc repair procedure and it tells me it cant fix the problem, i try system restore and it tells me there is no restore points set, which it cant be true because a few days ago i opened system restore and saw tons of restore points from before.
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Apr 25, 2009
RIght now im on the same computer on my BItdefender 2009/Iceweasel.So after i get a black sceen with a cursor that i can move where i want but it just stays like that.I tryed all the safe modes and they dont work at all.Plus i dont have a VistaDVD to make it worse.(My Original OS was Windows Vista Home Premium x32)I really dont know where the command prompt is on iceweasel but i know how to use it in vista.
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May 5, 2006
The issue is the screen goes nearly black, i.e. everything is still displayed but just really dark, as if the brightness on the monitor has been turned right down. However, the mouse cursor still appears bright white. It seems to occur pretty randomly. It has happened with both the default video drivers and the ATI beta drivers, and it has also occured both before and after the logon screen.
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Aug 9, 2008
Hey my names Mike and at the moment i have an HP Slimline with Vista Home Premium. (Vista Home Premium was already installed when i bought it) So heres my problem- I bought my comuter a couple months ago and its been working great. But a couple days ago whe i was trying to set up a webcam with software, i was told to restart my computer. fine. Though afterwards when it was booting up and after the Windows logo apeared it said Welcome and then went black with only my mouse cursor.
Im not to tech savey so i'm not to sure what im doing. Ctrl+Alt+Delete does work. Safe Mode Works also (Not really sure what to do in Safe mode though) Also im not sure if it's the new software or a malfunction in my computer but I've tried several times to restart it with no success. I've also tried a system restore with no success either.
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May 6, 2009
I have searched this newsgroup (as well as Google) and have found many items which are similar to this situation, but nothing quite exactly the same.
In my office I have 9 of the exact same computer (Dell Optiplex 755),all with the exact same software setup (Vista Enterprise 32bit).This issue is happening on only 1 of the computers (which leads me to believe that this is NOT a driver problem).
The user has her computer set to require a password when the screensaver is activated (normal windows screen saver, not some 3rd party program).
When the screen saver is activated, it locks the computer and the monitor goes black. All is well.
When she is ready to unlock it, she hits alt-cntl-del. 7 out of 8 times, the screen comes back to the logon screen where she can type in her password, and unlock the computer. But 1 time out of 8, the monitor will be totally black except for the arrow for the cursor.
She can move the mouse around fine (indicating the computer itself is ot toasterized).
Things we have tried:
* about 1/2 the time, unplugging the video plug from the computer and
plugging it back in will restore the picture (note that simply turning
the monitor off then back on *never* works).
* typing her password on the black screen will sometimes work (my guess
is that the prompt is in the right place)
Other than this issue, the computer works fine (meaning there aren't
other symptoms that indicate other problems).
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Oct 13, 2008
I have a Dell Inspiron notbeook, pre-installed with Vista Home Premium. Apart from what came from the manufacturer, this machines is pretty much clean - that is other than the Trend Micro Security suite installed, there is nothing else. Maybe the Adobe Flash and Adobe reader. I have downloaded the SP1 and installed it. The installation went smooth until it shutdowns and restart - message was something like - 1 of 3 updates... x% It went for about 6 hours apparently idle - the screen is black with the cursor blinking on top left corner and non responsive. I decided to turn it off and when reboot the machine displays a message - Resuming Windows and goes back to a black screen with the cursor on the top left corner and unresponsive.. Tried to reboot in safe mode and it does not work - it just displays a message Resuming Windows and goes back to a black screen...
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Apr 24, 2010
Couple of days back at the time of booting my laptop I pluged in my iphone for charging. As it saw a new drive it started to scandisk it. I unplugged my iphone and restarted my computer as I was in a hurry. The scan was just taking a lot of time. After that my vista is not starting up. It goes and get stuck on a blank screen with the cursor blinking on the top left corner. As I have lost my original repair CD I made a recovery disk by downloading a vista recovery software for X64. Ran that and it did some thing and fixed the problem. But still I cannot boot my vista. It gets stuck on the same screen. Using this disk, system restore and complete recovery is not working either. Any one has any other tricks of making me pass the black screen. :-)
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Sep 1, 2008
I've been running Vista for a few months now without much complaint until recently. After booting, the green loading bar is followed by the windows logo before the screen flickers several dark colors and then produces a black screen with a movable cursor. The hard drive light remains unlit after the black screen. Running in safe mode gives the same result. I do not have a repair disk and I would rather not wipe the hard drive with a factory default disk as I have important data on my hard disk.
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Jul 29, 2009
It's called a Black Screen of Death (KSOD) Apparently this is associated with Vista Premium and Dell computers. When she turns her computer on it starts up fine. The Lil green vista bar comes up and such. But after that no start up noise. No nothing just pitch black. You can see your mouse cursor though Tried the methods that were listed on this site : 'Fix for Windows.Vista Black Screen of Death, aka KSOD ? the back room tech'.....
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Dec 1, 2009
It just would not boot up after shuting off the computer. The system kicked into the black option screen where I selected to let Windows run a [forget the wording] restore function. It finally did restore the system. I thought it was caused by the automatic Sun Java update that I allowed to be installed just before that happened.
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Feb 19, 2010
My computer is encountering a black screen with a movable cursor after the windows logo on start up and I have no idea what is causing this. When I start from safe mode (safe mode, safe mode with cmd prompt) it does the same thing. One thing that I've noticed is that when I run it in safe mode it stops at crcdisk and continues on to the black screen.
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Nov 19, 2009
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 98DD3A3D
BCP3: 8837B8FC
BCP4: 8837B5F8.......
My one guess is its something to do with the display driver maybe because that has been stuffing up a bit of late, in the way of the screen going black for a couple of seconds then recovering.
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Sep 23, 2009
So I've read so many pages all around the web about this problem, with no explainable reason (no updates or installations) I booted up yesterday to find that after login my desktop was black with only my cursor visible. I wait some 5 or 6 minutes and the desktop appears but explorer.exe is slower than slow and takes the same amount of time to action any click. Painstakingly, I went through msconfig and disabled everything, one by one I re-enabled each item, rebooted and tested the results. Rinse and repeat for every process. All worked fine until I came across 'Shell Hardware Detect'. If this process is enabled then I get the error described above.
So a cursory search around the web doesn't seem to yield many resolutions to this problem. I only seem to be able to find similar issues on Win XP SP2 - however i'm running Vista Premium X64 SP2. I'm angling towards SP2 as ever since I installed it I've noticed a few bugs. Typically, searching on Microsoft's support website the term Shell Hardware Detection yields nothing whatsoever. Anyone have any ideas how I can get this process functioning properly again?
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Aug 17, 2009
after my computer boots it gets stuck on a black screen with a mouse cursor in the middle. I have been researching and reading for a solution but have not found one that works for me. I can't boot into safe mode or even safe mode with command prompt so i cant do any registry fixes which some people suggest. Iv also tried last known good configuration but that didnt work either. ctrl + alt + delete doesn't work either. iv tried doing a clean install and using the windows diagnostics and recovery toolset version 6. but they havnt worked either after the loading files bar the KSOD comes back again, it is like the computer cannot read the discs or it wont boot from them.
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Oct 11, 2007
HP Laptop running Ultimate....Everything was fine yesterday - attempted to load a .cue file with MagicISO and computer froze.. no biggie went to restart - got the loading shot (green night rider bar) and then black screen of death. Restart - tried all safe modes but will not pass crcdisk.sys..... Attemoted to start from dvd - finally got that working - Go in to repair mode - it finds Vista on by C: parition - scans for problems but can't fix them.. Try system restore - says there are none - which isn't true...tried the command prompt and did bootrec /fixmbr and /fixboot still no change..... I even attempted to do a clean upgrade over the old one, but of course the upgrade option is grayed out...
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Jul 4, 2008
Once vista boots from the cd it goes to a windows is setting up files,then goes to a black screen where there is a lilttle green bar moving. Now right after that it goes to a blueish screen where there is just the mouse cursor on the screen and just stays there? This is on all new hardware. Also this is a sata hard drive,
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Jan 21, 2010
ran AVG virus scan and Ad-ware checks, no fixes yet. Issues:
1. the IE page will automatically scroll down by itself continuously, even after I page up or scroll up.
2. While typing on an IE page or email, the cursor will jump from the current position to the bottom of my page at any given moment.
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May 23, 2009
there are many ndis.sys Blue Screen of Death postings on the net, but none of them seem to suggest that it is solved. Can it be solved? Or can someone point to a solution? the blue screen shows DRIVER_IRQL_NOT_LESS_OR_EQUAL and I am using an onboard LAN card by Intel, with IRQ -3 (minus 3), the model is 82562-V2 10/100 It is on Vista SP1, with every possible upgrade installed.
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Mar 15, 2008
I have a problem with this graphic card, when I run a game with better graphic details. My computer freeze for 2-5 second, next is black screen for 2seconds(as monitor is shuted down) and next is black screen while i don't stop the game. Next I see this-> I hope that you solve my problem(and see that image) BTW: if this problem was solved on this forum sorry, but on system instantForum i was never been and i don't know how it control. Or if this post is in bad category please send message for me when you move it.
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Jun 27, 2009
I haven't searched for anything like this so forgive me if something like this has been asked. So when I open a folder including things like documents, control panel, .zip files, the window is black when my cursor is outside it. When i put my cursor inside, different sections of the window show up (like certain icons or the bar at the top), but as i move towards them, it goes away as another section shows. This makes it absolutely impossible for me to select anything in these folders. Programs and internet windows work normally. How do I fix this?
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Nov 11, 2009
I just installed the latest drivers for the graphics card in my laptop, and when I restarted my computer, my cursor became invisible. I can move the mouse and still hover over links and click on things, the only thing is that I can't see the cursor. The cursor moves when I move the mouse, but I can't see it moving...its invisible somehow. Everything worked fine up until I installed the new graphics drivers.
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Dec 17, 2009
I have an Acer laptop with Windows Vista Home Edition. Ever since I purchased it I've had a problem with the cursor jumping from one point on the screen to another. I place the cursor on a button or thread I want to open but the cursor jumps to another part of the screen. Also, it locks up some times when I am trying to scroll and the scroll bar takes off like a rocket. Other times I'll be dragging the scroll bar and it will snap back to it's original position.
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Jul 20, 2009
how to get rid of the drop down bar which comes down when cursor is near the top of the screen I think its called the "support buttons",it has a habit of staying down.
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Mar 18, 2010
my cursor is locked in the center. I have a logitec usb mouse and I have switched to an older mouse with the round plug. I've rebooted with both and get same results. Keyboard does work.
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Jul 2, 2008
y cursor spontanius jumps over the screen while i'm not clicking on it. I tried a new mouse but the problem stays the same. I installed the mouse driver again but also the problem stays the same. It's not a virus because I checked that trough a virusscan. Is there anyone of you who knows how I can solve this problem?
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Dec 31, 2008
It has become a routine. This dreaded screen (which I've never seen during my seven years with Windows XP) has poped up several times.
Is there a way to see what causes the problem. I was denied access to some mini dumps.
Dell Studio XPS EOM.
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Mar 23, 2008
I keep getting the following message - BSOD: Usually this follows having restarted the computer after it's been switched off for several hours:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.0.6000.2.0.0.768.3
Locale ID:2057
Additional information about the problem:
BCCode:1000007e
BCP1:C0000005
BCP2:8B864A1D
BCP3:8A3BFBC0
BCP4:8A3BF8BC
OS Version:6_0_6000
Service Pack:0_0
Product:768_1
Files that help describe the problem:
C:WindowsMinidumpMini122707-01.dmp
C:UsersRobertAppDataLocalTempWER-40997-0.sysdata.xml
C:UsersRobertAppDataLocalTempWERB376.tmp.version.txt
I've tried for all additional windows updates - there aren't any. I am also using an external Maxtor onetouch minhub III.
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Feb 15, 2010
Long time lurker first time poster Ive got a problem I keep getting the blue screen of death Ive managed to save the error
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: 9561F008
BCP2: 00000000.....
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Nov 23, 2009
Woke up this morning and looked at my computer, it had a blue screen cant mind what it says on it but i did catch something along the lines of its a safe shut down, windows recomends it .....Is that fine? Why did it do that?
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Mar 4, 2007
I have a relatively new HP Pavillion Desktop PC running Vista 32bit i just tried to install Alcohol 120% and it appeared to install fine. Then afterwards it showed me this screen as the new drivers installed: In that box on the toolbar it says "new drivers installing" then 3 seconds later it goes to the Blue Screen Of Death...it does it every time i boot up, in safe mode too.
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Aug 20, 2007
I've done a search for this but it's kind of a hard one to put in to keywords without getting tonnes of results with radically different problems. I bought a new computer a few months ago and bought Vista Ultimate OEM but I still needed XP for work so I just put my old XP harddrive in, played around with installing some drivers and everything worked swell. I had some free time on the weekend though and decided I may as well install Vista now. I chucked the DVD in and booted from it, then began the installation. I've got 3 hard drives, one of them is XP, one is for the bulk of my files and finally one that I cleared everything off of, ready to be formatted and have Vista put on. The installation seems to have gone fine, it unpacked all the files and installed everything. It rebooted, assumedly at the end (I didn't hang around to watch it install for half an hour) and booted in to XP. Cool, so I rebooted again, went to the boot menu and selected the Vista hard drive and then nothing happens. I get a black screen with a white blinking "_" cursor. I went back in to XP and looked on the Vista harddrive and it appeared to have the entire file structure on it. So is there any advice you can give? I'm not quite sure what else to try other than do a completely fresh install.
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