Unable To Install / Uninstall Any Software?
May 2, 2005
Had problem for last week, installing and uninstalling any software.... ended up resorting to fresh win 2000 installation on fresh, newly formatted hard drive and still have same problems..I have only service pack 1 on my win 2000, and on trying to download SP4, it downloads, then stops on 'extracting files' says extraction failed, the system cannot find the file specified, and i have the same problem with any program or updates i try to download, which doesnt help me solve my problem.
Basically, i cannot install/uninstall anything, plus, i use Norton internet security, and for some reason, the liveupdate isn't working.... i get message saying failed to launch liveupdate, its not the only thing that has suddenly stopped working... Like i said, this is all a fresh installation on new hard drive, only 2 days ago, and these were same problems i had before this new installation? i cant understand how they're still there!!
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Sep 21, 2005
I cant install or uninstall any programs,when trying to uninstall iget the box that states,'' the windows installer service could not be accessed ''
an so on.im not in safe mode.also i keep getting error 1068.and error 1607 error runtime script.i need some simple fixes and ones that worked i have tried several different ones with no succcess.
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Jul 28, 2005
I have a problem with my Installshield engine, and so I am unable to install/uninstall programs. I am running Windows XP home on a pentium IV, 2.4 GHZ with 512 ram. I think the problem started when I was installing a program called eBay Blackthorne from a download. Now, any install/uninstall is affected.
The error is "Internal error # 2738".
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Jun 23, 2006
I am having a driver problem, which i find to be very weird. I cannot install, or uninstall a driver, nor can i disable on from device manager. When i try to do any of these I get either a "run DLL as an App has enountered a problem and needs to close" or if trying to do something from device manager, I get Microsoft Management Console has enountered a problem and needs to close. In the first case I believe the file was sysag.api in the second the file causing an error is mmc.exe.
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Nov 25, 2007
I "upgraded" my old Compaq PII 300 machine to XP Home, it worked OK for awhile but now it's gotten so slow it's almost unusable, there isn't any spyware or virus on the machine so I think I want to reinstall the original 95 restore disk and then I have a 98 upgrade disk to install 98SE on it. Or another option is to use a Win 2000 Pro disk I have. What do you think is the best option? I've read you can't use F/disk on XP and if you use the XP disk to format it just reinstalls XP again.
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Sep 8, 2007
I need help to uninstall Microsoft Net Framework 1.1 hotfix, (KB886904) please. I have WXP Pro SP2. When I try to uninstall the hotfix from add/rem. I get "The upgrade patch cannot be installed because program to be upgraded may be missing" . I have installed 'Windows install cleanup', and when I open it the hotfix is not listed. Prior to the hotfix being installed on my computer by Windows update, I had Microsoft Net Framework 1.1 listed twice in add/rem, but when I tried to uninstall it,it came up that it was not installed so it could not be uninstalled. I got rid of it with a 3rd party uninstaller. I have also Net Framework 2.0 installed by Windows Update. Windows update also tried to reinstall Net Framework 1.1 but failed. So I would appreciate if someone could tell me how to get rid of the hotfix.
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May 3, 2005
Every program I attempt to uninstall gives me an error message, the most common being "Cannot open install.log" Obviously something has gone wrong - what to do? Running XP
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Aug 20, 2005
How Do I uninstall Directx9
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Mar 24, 2006
Having heaps of problems, picked up virus nothing worked , so reinstalled windows xp home sp2 , now i have 2 boot sectors, how do i uninstall second installation saftly . Allready tried unistalling from add remove in control panel , but its not listed there.Then tried to remove from the hidden $NTServicePackUninstall$spuninstspuninst.exe , but nothing happened It came back and said the file can not be found. Im realy at a loss ,
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May 5, 2006
Hi folks, I sure could use some help pretty quick. I bought an upgrade version of Xp Pro on Ebay, looked great I got the holograph disk and all, with original manual etc. Microsoft says its not a genuine copy. Now I cannot find my receipt or any info on this to follow up on. So now I need to uninstall XP Pro and re install my XP Home version.I need help how to do this so I can be legal again and get updates. I cannot afford another copy of XP Pro.
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May 8, 2007
I had the program "Reallusion ItsMe" and it quit working for me, so wanted to reinstall it. However, when I used Add/Remove, it gave me the message that "error installing ikernel.exe: (0 x 10000)." I thought I would remove the non-working program manually, so I deleted all the files. I then removed the entry from the registry. I did a search for anymore files with the same name and found a few and deleted those too. Well I tried to reinstall the program again and keep getting a message that there is a previous version in my system and it can't install. Geesh, what more do I have to do? There is no previous program left as far as I know, the only one left is in the Add/Remove list.
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Feb 27, 2008
Every time I try to open my Itunes, I receive this error "Another installation is already in progress.Complete that installation before proceeding with this install." I think there is an install or unintall on hold or something. I feel like I have exhausted all of my options.
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Mar 17, 2005
We downloaded the sp2 when it sometime last year and it came with lots of problems.I finally had to go to microsoft and get them to help me uninstall it. I have not reinstalled sp2 because I am affraid to. Have they changed it and what happens if I install it and then have to "fix" things. I am not too advanced in my computer skills and I don't think I would be able to "fix" it.
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Aug 4, 2005
I am having various problems with programs that won't install/uninstall, specifically uninstalling ZoneAlarm free firewall, which also happens to run its initial "Configuration Wizard/Tutorial" every time I log onto Windows from any account. When trying to uninstall, it falsely tells me I need to rerun them from an "Administrators account" I have two accounts on WinXP, both admins, and have even tried in Safe Mode 'Administrator' account and get the same error no matter what. I have scanned with RegistryMechanic(registered), Adaware Personal SE(free), Housecall (FullScan), and Norton Antivirus. No traces of virus/trojans, but BonsaiBuddy & eUniverse spyware kept coming back until I ran Adaware without System Restore on. Now there are no traces of either, but still having problems
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Aug 26, 2010
That's because this problem is. I've searched all over the net and while I've found many people who've had problems with their compact wireless-g devices (turns out I got lucky with my last system), nobody's problem quite fits what is happening here.Ok, so I made the carnal error of plugging the damn thing in before I installed the software off of the CD. That's the only possible reason I can think of for why it's giving me this grief, unless it's an XP 64 issue. When I was installing the driver, the install program hanged at 30% - I left it for at least 10 minutes with no activity at all. I closed it and control-alt-delete-killed the installshield, opened up the install utility. and it said "The Driver has already been installed. If you want to replace this driver, you must uninstall the old driver." I first tried add/remove programs. It opened up, did the whole thing, gave me the satisfactory "installshield has finished uninstalling the program, yada yada...except the program never disappears from the add/remove programs list! I tried running it again...same problem. I tried running the uninstall program off of the cd...same problem. I tried deleting the entire compact wireless G folder and even hunted through the registry...nothing. I checked for system restore but it doesn't look like it's going to get me back to before I installed this thing for the first time. What do I do?
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Feb 20, 2009
I tried to install Windows XP Home on my new hard drive. When I tried to install it, it hangs at 39 minutes and gives me the error:An error has been encountered that prevents Setup from continuing.Setup failed to install the product catalogs. This is a fatal error. The setup log files should contain more information. I kind of left it alone for a while and since then want to install Windows XP Pro. I tried to insert the Pro cd, but it wouldn't continue installation since it prepared installation from the Home cd. I've created boot disks with fdisk and format in order to just wipe the drives. However, the computer will not open the disk. I hear that it reads it but then doesn't load anything. I've used this same kind of disk for another PC and it works fine. I know the floppy drive on this pc works because when I tried to install Raid drivers previously, it read it.
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Jan 30, 2006
I don't know where to put this topic. But alright so basically yesterday I started having this problem. When I go to anything that uses Java such as Geocities my computer starts making a chugging noise and the browser (IE or Firefox) crashes. It brings up one of those senseless error messages about something failing. I'd look now but it'd close this screen. I tried uninstalling Java but when I try uninstalling the JS2E Runtime Enviroment 5.0 Update 5 it won't let me uninstall either. It makes the same noise and freezes up the window. What in the hell do I do? I've never had a problem quite like this.
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Aug 27, 2005
I keep getting a message that says unable to uninstall when I am in
add or remove program. It says "could not open instal.log file".
I am totally confused. I recently had to do a system restore (lost my
CD burner??) so I could get it back. That is working fine now, but
now this problem.
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Apr 20, 2004
I have an Intel Network card in a fairly modern computer running Windows XP SP1. Unitil I uninstalled a VPN client I have had no trouble with it. However, after the uninstall, Win XP displays a yellow icon with an exclamation mark for the network card in the device manager and the info says "Code 31 Could not load the drivers for this device".I have tried uninstalling the network adapter (in order to be able to re-install it) but Win XP tells me that it "Failed to uninstall the device. The device may be required to boot up the computer".I have also tried upgrading the drivers for the adapter but the problem prevails.My guess is that the registry somewhere links my network card with a virtual driver that the VPN client used.
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Jul 8, 2008
I am having terrible time getting rid of things on my computer.I have windows XP home, and have the following spyware and virus protection programs: Avira Antivir Personal, Comodo Firewall Pro, Spybot Search & Destroy The first time I ran them they picked a up a little here and there. But its very obvious the spyware is still there.
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May 6, 2008
If you decide to uninstall IE 8 Beta 1 and revert back to IE 7, you will likely discover that its entry in the Add/Remove Programs list does not offer an uninstall option, especially if you installed the XP SP3 upgrade afterwards.
This is how to uninstall it:
Navigate to the C:WINDOWSIE8SPUNINST folder and then open it to expose its list of files.
Double-click the SPUNINST.EXE file to start the uninstall process.
Ignore the warning that uninstalling it may cause some of your installed programs not to work.
Restart your computer when prompted to.
When you start IE 7 for the first time, follow the directions to select your personal settings.
Run a scan at the Windows Updates site.
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Apr 4, 2006
Recently I cannot install or uninstall any applications and have been unable to open certain websites. Alot of people seems to be posting these logs, so heres mine. Thx in advance.
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Aug 4, 2005
updated windows now I could no longer get online and windows stop recognizing my dvd drive. I tried restore and that fixed the internet but not the dvd drive. SO I then uninstalled sp2 but I still can't get my dvd drive to work. When I go to the control panel it tells me theres a problem with the driver but its the same driver I was using previously with no problems.
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Aug 22, 2009
I turned on my computer today and everything's messed up. I'm running windows XP on a Sony Vaio (about 6 yrs. old). I have 2 separate CD drives, and my computer won't recognize them. Sometimes when I restarted it'd recognize one of them. When I'm in the BIOS screen it only shows 1 CD drive. I can't copy or backup files; I wanted to backup so I could revert back to factory settings. I also can't install or uninstall anything. My anti-virus program (McAfee) says it has updated, but when I run a scan it says my definitions are 5 months out of date. It suddenly takes a really long time to boot up.
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Nov 26, 2006
There its there a way to install Visual Studio without Windows Xp knowing that it was installed already? I delete the foldesr Visual Studio, delete the registrys called Visual Studio with regseeker but its still the same.I cant uninstall its say "dont find an installation order"; and already follow the steps to uninstall and the tool to remove visual studio but still the same .Its there away to install it again with out asking me to add/repair/remove?
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Oct 13, 2007
I am new to post on this site, in the past i've read many posts on it when i had computer problems, and found a solution, except this time so here it goes
I updated SpySweeper to the newest version. My computer is now SLOW so i tried to uninstall it. I tried doing so through Add/Remove Programs. Also tried going through 'start,run'..then locating the file to uninstall. I get the following 'Cannot uninstall - Runtime Error (at 219.73) could not proc.'SO tried going through Safe Mode and then my computer started running CHKDSK, which came back with about 20+ unreadable file segments the just started back in Normal mode. I also tried ctrl alt&delete to stop spysweeper processes and that says "access is denied'.
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Apr 18, 2005
HI, I just installed windows 2000 professional onto my computer. Everything works fine except that the resolution is really grainy. On some web sites I cannot even make out what the words are. I found out that when I go into my monitor settings in display properties I am unable to install the drivers for my monitor. Does anybody know a way in which I can get around this.
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Jul 7, 2008
I just purchased a used Dell Dimension 4700, it came without the OS installed or the resource cd with all the drivers. I installed the OS this afternoon, but in the device manager serveral yellow ? came up. The flags are listed for the ethernet controller, multimedia audio controller, PCI modem, SM Bus controller, unknown device, and the video controller (vga compatible).
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Dec 5, 2007
After suffering months of freezing PC and blue screens (primarily the dreaded kernel stack error. I have done tried all the recovery tricks from here and MS website, done chkdsk /f & /r repeatedly over four days without using the PC in between, and all the other stuff from here and Microsoft. Bought an expensive Reg cleaner and run it repeatedly. No luck. No recently installed soft or hardware. New Dell desktop. 1 year of trouble-free life until this. I now boot from the recovery XP CD (it includes SP2) to try to reformat the whole shebang and it gets as far as loading setup files OK, then as usual tries to start load windows installation and ... blue screen. STOP error 0x0000007B (OXF78D2524 OXC0000034, OX00000000, OX00000000).
Decided to buy a new HDD and install XP on that. (3 weeks from Dell!) and in machine. Old one disconnected. Tried installing XP from disk. It stalls at exactly the same moment as before (loads up preliminary files, gets to ""starting Windows" and then the dreaded blue screen with the same error message as before. 0X0000007B (OXF78D2524, 0XC0000034, 0X00000000, 0X00000000). So presumably not HD (although always good to have one). Have downloaded Memtest and run it for 24 hours. No RAM errors reported.
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Apr 15, 2005
i am trying to uninstall a program - "cannot install.log file
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Sep 17, 2005
I need to uninstall my old modem before I install the software for my new modem. Problem is when I try to uninstall the old one I get an error box come up saying "cannot open bitmap". I've rebooted in safe mode and tried it but i get the same error box.
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