Explorer.exe Crashes - Isn't Listed In Add / Remove
Dec 4, 2004
internet explorer sometimes isn't listed in add/remove. Try going to add/remove windows components and unclicking internet explorer then click next then go back and reclick internet explorer and click next again. If it is listed in add/remove than just click the hange/repair button
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Mar 12, 2005
How can I remove the "Internet Explorer Wallpaper" listed in the Background window under the Desktop tab? I wish to delete it but failed to find this wallpaper in the C:Windowswebwallpaper and C:Windows directories.
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Dec 18, 2004
These are listed in Add/Remove programs, What are they and can I remove them?
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Jan 31, 2009
I had a crash and felt like I had to reinstall XP. Obviously I didn't know what I was doing, but I did get the system installed and put programs back on that I had disks for. The problem is that I now have Norton, Nero and others on the hard drive that do not show up on the computer but when I do a scan I have to check through all those programs and they are taking up space on the drive. I cannot access any of them.
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Mar 19, 2005
I found something in my Add/Remove Programs called "My Way Search Assistant", which I removed - evidently successfully,as there is no trace of it in registry or programs. My problem is, however, the entry in Add/Remove remains but only with the name "My Way Search Assistant" and when I click on it all that shows is "Used Rarely"It has no size and no longer has any option to change or remove.I have looked for registry entries there are none is there a program listed.
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Feb 21, 2009
I am confused, but I will describe this best I can: explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this
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Mar 6, 2005
What I want to do is this:
When I go to START>RUN>"msconfig">startup tab I have many listed entries that I know are no longer needed on my computer, but have yet to find a way to delete them.
For example: My mom wanted me to download this TalkingBuddy program for my son, I did it, thought it was stupid so I uninstalled it. To me all components should be removed from the computer. However, when I go to START>RUN>"msconfig">startup tab I still see an entry for TalkingBuddy that can be checked to run at startup.
There are several other entries like this that I know I don't need and would like to know how to remove them. I also suspect that there might be some entries on there that look like they are needed but actually belong to other uninstalled or deleted programs.
Secondly, if anyone knows how to find and remove files that go to programs that linger around after you have uninstalled the program can you please tell me how to do that also. By this I mean for instance, that I have uninstalled Norton and now use Mcaffee, but there are still files that belong to symantec on my computer. I suspect that there are many other useless files from programs no longer on my computer that can also be deleted as well.
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Jun 27, 2010
In WinXP Home SP3, I use Mozilla Firefox 3.6.3.In Windows Explorer, are my Firefox bookmarks listed anywhere? I've checked in multiple places, and have found only OwnerApplication DataMozillaFirefoxProfilesmi7len3s.defaultookmarkbackups.json files are listed.Are Firefox bookmarks listed as URLs in a Windows Explorer folder?
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Jan 31, 2009
I understand that if I remove a USB drive without going through the process of using the "Safely Remove" icon I run the risk of getting a 'phantom' drive listed in Explorer. I have found this out the hard way! I have several partitions on the main drive and also other external hard drives - in getting these 'phantom' drives the drive letters somehow got reassigned without my intervention so now cause a problem accessing from my network. All my efforts to remove the entries have failed - I have tried through Device Manager but cannot figure out which entry would apply to the ones I have. I have one from a U3 drive which uses 2 drive letters and another single one. If I click on the "Safely Remove" icon I can get them to disappear until I reboot. I tried using those 'phantom' letters for other drives - again all goes well until I reboot and I am back to square one. I have searched the registry for the entries that set the drives but cannot figure that out either. Various trial deletions have no effect.
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Sep 21, 2009
I seem to have run out of room on a Windows XP Pro system. I tried to defrag but don't have but 7% room available. I looked in Windows Explorer to try to find some huge files that might be corrupt and I see a few that are listed in blue.I have not compressed anything on purpose.
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Nov 25, 2005
My primary hard drive crashed and my back up that holds all my pictures, mp3's and other important items is still ok. I reinstalled windows fine on a new hard drive with no problem. My back up hard drive is not showing in my explorer list though. Does anybody know how I may access it? I've installed all motherboard software and it still is not there. I don't wanna reformat that drive unless its the only thing i can do.
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Sep 28, 2006
My pc is so slow that it takes ages to play a song in wmp11. Ive used tools like ad-aware and registry mechanic, tune up utilities. But still no improvement. It used to be just fine, until I installed some pay-for-viewing add program. I have uninstalled it since then, but the slowness remains. And the processor is hogged, at the highest level, even though i killed many a startup processes.
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Jun 22, 2005
every time i try to open anything that uses these programs i get a 'windows/internet explorer has encountered a problem and needs to close' crash i think i have a virus in my processes i have 2 strange ones one is n6tgoxae.exe the other is 86851316.exe norton fixes this is for a short while but then the problem soon returns i have also tried spybot search and destroy as well as running AdAware can anyone help me on how to fix my explorer problems and gettin rid of
these processes?
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Sep 11, 2007
Faulting application explorer.exe, version 6.0.2900.2180, faulting module netapi32.dll, version 5.1.2600.2976, fault address 0x0003952c. When a user is editing documents in Word 2003 from a network share, the Windows Explorer then shuts down and refreshes the desktop. The error message above is in the Application Event Log. the Event ID is 1000. Done some searches and tried a few things but still user gets this error. After this error in the Event Log another message is "The shell stopped unexpectedly and Explorer.exe was restarted. The Event ID is 1002 for this one.
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Dec 11, 2004
When I right click a file, windows explorer crashes and then recovers.
Right clicking on a folder works OK.
My OS is Windows 2000 Professional.
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Jul 1, 2005
I am having problems starting both Internet Explorer and Windows Explorer. Both generate the same error: "Internet (or Windows) Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." The details show that ole32.dll is the guilty module. So far I've had no success in locating a solution. I am using Windows XP Home Edition. I should also note that the control panel won't function either since it is basically part of Windows Explorer.
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Oct 6, 2008
I reinstalled Windows XP. For some reason, all of my old programs show up in Windows Explorer, but not in the Start Menu or in Control Panel/Add Remove Programs. Is there a way to fix this?
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Feb 12, 2005
I have xp home. I use word perfect 12. I installed word perfect 8 today just to see if it would help me open some files that wouldn't open in 12 (it didn't work.) Now I want to uninstall word perfect 8, but it is not listed in add/remove programs and I can't find an uninstall feature anywhere, whether on the wp program or on xp....how do I get rid of it?
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Oct 22, 2005
I don't have the windows bar (the one with the start) and I can only run programs through the CTRL+ALT+DEL and having a new task created. I was contaminated with several trojans/worms/etc but I think now I clean, since i already run Spyware Dr. and Spybot. I also already run Trend micro online clean and I have avast antivirus installed.
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Nov 18, 2007
My office comp is never on the internet but it got this issue:Got DR Watson Postmortem Debugger alert. Comp froze. This happens whenever accessing My Computer or accesing files in ext drives.In Safe Mode I tried Ad-Aware, SpySweeper, spybot, and some others.I disabled Dr Watson. Now I get this error when accessing problem areas on my comp;So when I click OK explorer crashes... but doesn't freeze up like it did with DrWatson enabled.
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Feb 1, 2005
When in Windows Explorer (XP Pro) and burrowing through folders I get the following error:
Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
Details:
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll ModVer: 5.1.2600.2180 Offset: 000106c3
I can make it happen consistently by going to the eighth level of sub-folders.It just closes Explorer and then everything comes back up (except for Explorer or my email if I was attaching a file).
I have tried everything, including a reparative install of Windows XP Pro. I have run sfc /scannow. I try to do regsvr32 ntdll.dll and I get the following error:
ntdll.dll was loaded, but the DllRegisterServer entry point was not found. The file can not be registered.
I have run Ad Aware SE, SpySweeper and Spybot (and even a TDS-3 full system scan). Spyware/virus is not the problem. Caches/temps are cleared, she defrags fine. This is a Dell Latitude 600m 1.6GHz 768MB.
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Mar 3, 2008
I log into my account, windows loads up and during start up, explorer.exe just crashes, it completly removes itself from the task manager every 20 seconds, desktop icons then dissapear with only the wallpaper/background showing. This is a real problem, I've used Spy Doctor and Kaspersky, it found a few malware and trojans and my system appears to be clean however my explorer.exe continues to crash every 20 seconds, forcing me to launch programs through task manager in order for me to function on the Computer. I've read up this problem throughout google and tried some of the advice thats been given to others with a similar problem as the one im facing with however it still crashes.
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Mar 7, 2006
I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc.
Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe.........
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Oct 9, 2007
Every time i try to run any program to help, it says Windows Explorer is not responding, furthermore, i cannot access the internet. When i try to access the network connections, it says to make sure Network Connections is running. Also, i just deleted a trojan, i cannot recall the name, but AVG couldnt delete it. I saw it was located in the temp internet files folder, so i just cleared it. It also said there was a change in kernel32, but i've been told thats rather common.
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Mar 24, 2009
I have a Windows XP Pro SP3 totally updated.I switch on the computer and runs well. No problems are shown. At login screen I put my credentials, it starts to load my desktop and then, before anything can load appears a message saying this (or something like this):Explorer.exe must restart because it can load an application.I click on Ok and then nothing happens. I only see my desktop background.Well, I reset the computer pushing the button on the PC. I load Windows XP on fail-safe mode and login as Adminitrator. Everthing goes well.Then, I reboot Windows by software to start Windows as the usual way. Then, I login on my session and it works well, I have no explorer crash and I can work.But this is not the key to solve the error because it returns to happen.
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Oct 8, 2006
In Windows Explorer anytime I want to copy or delete an avi file WE closes and get the attached error report.
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Dec 21, 2007
I have a Compaq running windows XP SP2 with the latest updates. For about a week now when you start windows and login as a user or administrator and even safe mode explorer crashes as soon as it starts and every time you try to restart explorer it crashes again. I can do ctrl-alt-del an start a new task other than explorer and the task works just fine but explorer will not work. I've ran anti-virus and spy-ware software and found nothing. I've removed all software that isn't a Microsoft product and still no luck. I would just reinstall windows but I can't find the CD.
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Jan 20, 2005
Crashes if I right click on my HardDrive icon to see the size.
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Apr 10, 2007
whenever I right click on a file inside Windows Explorer, it crashes (explorer.exe). It's not slow or anything, it just exits, the screen goes black for a bit, then goes back to the desktop.
The detailed error message is as follows: Faulting application explorer.exe version 6.0.2900.2180 faulthog module kernel32.dll version 5.1.2600.2180 fault address 0x0001eb33.
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Nov 29, 2008
I Right-Click On A AVI File To Select What Player To Play It In, I Recieve 'Windows Explorer Has Encounted A Error'.
If I Just Double-Click It, Opens Up Realplayer And That Crashes With A Similar Error I Have Tried Windows media Player To Play Files,But That Does Exactly The Same.Its Not Just Limited To One AVI File, It's All Of Them
Done Virus Check, Spyware Check, And undo Check All Clear Now
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Jan 27, 2005
I have what I believe is a fairly unusual problem. I am running WIndows XP. Whenever I access the MY MUSIC folder on my PC lately, explorer.exe spikes my CPU and causes my PC to run like crap. My CPU runs at 100% until i do one of two things: End the explorer.exe process in the task manager (but then i obviously have no way to control WIndows), or if I shut down the MY MUSIC folder, and wait 5-10 minutes, explorer.exe slows down. It is currenty running at 100% as i write this. Yes I download music legally, and yes I get some ambitious movies once in a while. But this problem started happening when I downloaded Service Pack 2. I could not even use the MY MUSIC folder
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