Error When Exploring Folder Or Disc Via Shortcut

Dec 3, 2003

Any time I right click on a SHORTCUT to a folder or disc and try to open it via the Explore option, I get the error message "Windows Explorer has encountered a problem and needs to close.We are sorry for the inconvenience" and then the Active Desktop Recovery screen.If I open, for instance, the folder "X" via the right click/Explore option, it opens the folder for me to view. But if I do the exact same thing with a SHORTCUT to folder "X", I get the error message above and then the Active Desktop Recovery screen.Note, however, that if I just double-click on a shortcut to a folder,it opens fine, as normal. It is ONLY when I right click and attempt to "Explore" the folder or disc that I get the error message! This is clearly a "exporer" problem. So basically any time I Explore a Folder via a shortcut, I get the above error message and then if I agree to report that problem to Microsoft, I then lose my desktop photo and get the Active Desktop Recovery screen. But if I click Dont Send on the MS Error Message, then it just closes the Window and leaves me with my (normal) desktop.

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I get a little confused by terms like restore vs recovery, which are often interchanged incorrectly IMO -and then there are the terms bootable disc and startup disc, which can also get confusing - and I have seen other terms used also.

please explain exactly what you mean by the "bootable XP CD". I have a new XPsp2 home edition pc, and I had a millennium before that (which I made a "startup disc" for in add/remove programs - so I guess a startup disc is yet another term for boot disc - it was only a 3-1/2" diskette (less than a meg), and it would get my millennium to boot by typing "scanreg /restore" at a prompt that you eventually came to.

For my XP, I immediately made a Compaq "recovery dvd" (it took 2-dvd's) utilizing the "Compaq recovery cd-dvd creator" in start/programs/pc tools. This dvd (can also use cd's but it takes 8 or 9 cd's I believe) contains everything that is on the pc (from the factory), and which is also in the system recovery partition D:. There is also something called a "Recovery Tools CD", which I did not burn, since it did not seem necessary, after
reading about it in the "troubleshooting and system recovery guide" that came with my Compaq. I will burn that one to, if you can explain what it will do, that I can't ultimately achieve by using the "recovery dvd". The manual said that one of the things the "recovery tools cd" did was to remove the system recovery partition (drive D), so you could use it - but I'm sure there is another way of doing that from within the pc once you got it running using the recovery dvd - am I right - I've never messed around with partitioning, since I have no need to.

My new XP did not come with any "bootable CD" per se, and I made the "recovery dvd", as stated above. So please shed some light on what the "bootable XP CD" is that you refer to (because you said that a "restore Cd is really overkill" - I assume you mean the "recovery CD" that I mentioned). Also please provide your comments on the "recovery tools CD", and any other comments you have on the various terminologies I have mentioned above.

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