Blank Desktop - No Taskbar - Explorer
Sep 27, 2007
I turned on my comp to find a blank desktop. The wallpaper appears but there is no taskbar and no desktop icons. This is the same for each user on the system. I was able to start the task manager and run a command prompt from there which allowed me to run some programs but not windows explorer. My system restore also seems to have been turned off and all restore points removed.
I managed to run a virus check with AVG free edition which detected an executable file 'charlie.exe' in the my pictures folder for two of the users saying they were trojans 'trojan horse backdoor.generic8.fjs'. AVG deleted these but, as I suspected, did not cure the problem. I have also run adaware but this never detected anything other than a handful of tracking cookies. I have downloaded Hijack this V2.0.0, but will wait for advice before posting a log.
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Sep 25, 2010
There are no icons or taskbar on my desktop, On any account that I log in on. Cannot access task manager or start menu. How do I recover my desktop? This is a dell desktop pc, windows xp
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Oct 13, 2007
when i boot up my computer and log onto a user, the wallpaper shows up and that is it. I tried pressing CTRL + ALT + DLT but nothing shows up, except for the mouse. I am not able to access anything on my computer except for when i'm in Safe mode. So I tried system restore and rolled back it back to previous checkpoints. It worked for a while, and that was it.
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May 20, 2007
I was listening to music yesterday when this randomly happened. I can manually start explorer.exe through the task manager, everything appears for a few seconds, but then it disappears again. I have tried system restore, and restore to last known good configuration, but they didn't work. I ran my spysweeper, and it picked up an adware called "Virtumonde".
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Jul 13, 2008
I have about 80 computers running in a domain environment.All are winxp pro sp2 or better. The server in Windows 2003 sp2. What I've been experiencing is when a user logs in sometimes explorer doesn't start. Its very random. I can't find a pattern. I just have the user ctrl-atl-del, log off and log back in and all is fine. We are running Symantec AV 10.2 (10.1.7.7000 is what is installed on each pc). I know this is the cause of the problem because of 2 reasons. I uninstalled Symantec AV and the issue disappeared. Also I just upgraded one client from SAV 10.2 to SEP11 and the same thing just started to happen with them. I know others on the net have uncounted the same thing but I have yet seen the fix.
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Jul 28, 2007
I'm running a Dell Inspiron 6400 with Windows XP Home on it.My problem is as such:When ever I close an explorer window, the taskbar and desktop icons disappear for a few seconds...Its quite annoying, and it also closes any other Windows I have open.Programs don't seem to be affected.Has anyone come across this problem? And are there any solutions?
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Nov 10, 2008
After a few days of work, the user cannot open new windows explorer or other application windows. Nothing happens if she tries to. If she closes one window, then she's able to open a new one. The "allowed" number of opened windows varies from time to time, sometimes being as low as 4, but sometimes around 10 to 12. The performance tab in the task manager is completely blank (see screenshot). Some Windows explorer menu bars sometimes are blank, and a windows logo appear instead of the menus (see screenshots).
Rebooting fixes the problem, but it comes back a few days later. The laptop is part of a domain, running generally the same applications as other desktops and laptops in the domain, running the same antivirus, etc. The virus definitions are up to date, and a full scan has been run. Even stranger is the fact that when it happens, Windows XP doesn't even seem to be unstable, nor does it crash in any way. Just seems as if there was a limit on the number of processes or handles or threads allowed to run.
Laptop: IBM Lenovo Thinkpad (model 63716NF)
CPU: Core 2 @ 1,8Ghz
RAM: 2 gb
OS: Windows XP sp3.
Swap file: initially set to 2046 mb and max is set at 4092 mb
Processor scheduling and Memory usage are both set to "Programs"
I have been searching the web for solutions but cannot find any forum post describing the same problem. Thank you for any help.
http://picasaweb.google.ca/lh/photo/e-ZOIr2dJ-kwUSHi4UCaWw?authkey=WJyfSD3jDKU
http://picasaweb.google.ca/lh/photo/VFQAcZ0KrFj2hEQxCUOH2Q?authkey=WJyfSD3jDKU
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May 5, 2005
I've been having this issue where while I'm surfing the internet using Firefox, a blank window pops up and then disappears in the taskbar on the bottom. It's too quick to grab and find. I checked my running processes, nothing out of the ordinary. I ran a full blown virus scan with Norton AV Corporate, with all updates. I have ran Adware. with newest updates smart and full scan, PestPatrol (with newest updates), Aluria. And none of these has found anything. I even went into IE and Firefox and double-checked my plugins to make sure there are no strange plug ins which may have been spawning a process, and there is nothing out of the ordinary.
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Jul 6, 2008
I remember few days ago.. my kaspersky identified some system file as a trojan.. so it probably a misunderstanding when i was installing system mechanic. it got deleted.. and i have this automatic option to delete them after they are put in backup in kaspersky.
now whenever i open my pc, my desktop and taskbar and start menu,etc goes away after a few seconds! Now i rely on the task manager..
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Dec 17, 2006
When I have either firefox browser or IE6 up and when I minimize my browser or exit out of it, my whole screen goes blank. Every thing from my desktop items and my taskbar disappears for a second or 2. The only thing on my desktop that doesn't go blank is my desktop picture.
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Jul 12, 2005
Turned on other computer this morning. The desktop wallpaper showed. There were no icons or taskbar. I right click on the desktop and nothing happens. I can do a ctrl+alt+del and access the task manager but have no idea on how to restore my desktop. When I startup in safe mode all I get is a black screen.
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Mar 11, 2005
I'm running Windows XP. When I boot the system all I get is the background. No icons, no taskbar, no Start button. I ran Spybot, Adaware, AntiVir. I also ran HijackThis and here are the results:
Logfile of HijackThis v1.99.1
Scan saved at 12:06:15 PM, on 3/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32
undll32.exe
C:WINDOWSExplorer.EXE
C:DOCUME~2ADMINI~1.000LOCALS~1TempTemporary Directory 1 for hijackthis.zipHijackThis.exe
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.hp.com/notebooks/pavilion/e-center
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.adelphia.net
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = http://localhost;
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:Program FilesSpybot - Search & DestroySDHelper.dll
O4 - HKLM..Run: [P2P Networking] C:WINDOWSSystem32P2P NetworkingP2P Networking.exe /AUTOSTART
O4 - HKLM..Run: [ANIWZCSService] C:Program FilesAlpha NetworksANIWZCS ServiceWZCSLDR.exe
O4 - HKLM..Run: [QT4HPOT] C:PROGRA~1HPONE-~1OneTouch.EXE
O4 - HKLM..Run: [OneTouch Monitor] C:PROGRA~1VISION~2ONETOU~2.EXE
O4 - HKLM..Run: [Freedom] C:Program Filesero KnowledgeFreedomFreedom.exe
O4 - HKLM..Run: [UserFaultCheck] %systemroot%system32dumprep 0 -u
O4 - HKLM..Run: [AVGCtrl] C:Program FilesAVPersonalAVGNT.EXE /min
O4 - HKCU..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background
O4 - Global Startup: BigFix.lnk = C:Program FilesBigFixBigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:Program FilesMicrosoft OfficeOffice10OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:Program FilesAIMaim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSSystem32Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O10 - Unknown file in Winsock LSP: c:windowssystem32dolsp.dll
O10 - Unknown file in Winsock LSP: c:windowssystem32dolsp.dll
O10 - Unknown file in Winsock LSP: c:windowssystem32dolsp.dll
O10 - Unknown file in Winsock LSP: c:windowssystem32dolsp.dll
O12 - Plugin for .bcf: C:Program FilesInternet ExplorerPluginsNPBelv32.dll
O12 - Plugin for .spop: C:Program FilesInternet ExplorerPluginsNPDocBox.dll
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.adelphia.net/sdcc...d/tgctlins.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zonelabs.com/bin/pro...tor/WebSWK.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/Ms...Downloader.cab
O20 - Winlogon Notify: Run - C:WINDOWSsystem32
26q0cj5efo.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:Program FilesAVPersonalAVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:Program FilesAVPersonalAVWUPSRV.EXE
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:Program FilesCommon FilesCommand Softwaredvpapi.exe
O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:WINDOWSSystem32HPConfig.exe
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Aug 22, 2005
When I boot up the system I see the winXP splash screen, then I get an absolutely blank desktop. No icons or taskbar. Mouse pointer is there and responds to movement. Ctrl-alt-del does nothing. When I try to boot into Safe Mode I get the same deal, except I can see the safemode in each corner and the header that tells me which version I'm running. I've tried repair installations and yet still have the same problem. I had a spare hard drive lying around so I put it into the system and then did a fresh install of XP into that with no problems. That drive works fine. I've replaced explorer.exe amongst other system files that I read about in the other posts to no avail. I can read the drive that has the bum version of XP via the fresh install but am blocked from accessing any of the files.
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Aug 1, 2007
I opened that stupid E-card virus I think. Now all i've been getting is tons of pop-ups. I read in a forum to just let it run it's course and eventually it would stop, or to do a bunch of stuff that I didn't understand. So, I ran all of my anti-virus' and ad aware and ccleaner and regcure and still I'm getting tons of popups but I was just going to be patient and let it run it's course. But now I keep getting this new message and when I close the message it ends up causing my taskbar and icons to go away. I was continually restarting my computer to get them back and thinking I would just not close the message in hopes that I could at least copy my documents over to another computer. I have not been able to do that so far and I'm freaking out. I use this computer for work. I am very new at this and this is my first post so please bear with me. I did read a few posts and realized that most people do ask for that Hijack This report thing, so I've done that and will post it next.
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Nov 26, 2009
I have a problem with my Windows XP computer. All my icons and taskbar has dissapeared. Its usually can be fixed by opening explorer.exe which wont open. I have tried multiple ways and the only way to access programs is by task manager.I currently haven't got a HijackThis Log which I will upload a.s.a.p. There are also no viruses and no hardrive errors so I'm pretty stumped on what I should do.
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Jul 25, 2007
i've got a nice computer. i LIKE my computer.. at least i used to. suddenly, i get a virus.. or something... malware? i'm still getting used to the new terms... well anyway, this thing sends me to "ultimate defender" and other sites telling me i need to use their service in order to fix my problems... seems my only real problem was the giant biohazard symbol replacing my wallpaper which.. when clicked, takes me to yet another stupid adware site thingie... yep.. so i ran a spyware/antivirus thing... and when i rebooted, well.. my wallpaper is back at least... and now it's all i see.. no icons, no taskbar.. well okay it pops up for like.. 3 seconds.. but i can't right-click.. i can't do jack squat but ctrl-alt-delete. can one of you boys help me? i already had a friend walk me through the "hack-this" thingie.. and he copied my log... so... i guess i'll post that next.
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Oct 8, 2007
I have problem in my personal computer,i have installed fresh Operating System XP and was running fine.But i was surprise when in login with any user account i cannot find desktop nor taskbar.Searched in google for help but it doesn't help.Looking for your valuable support.
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Nov 6, 2006
Whenever I open my IE 6 (Windows XP), I can not maximize it. It is running only on my Taskbar (Task manager shows that IE is running) and even when I right click and choose maximize, it will not. I reinstalled IE 6 and it still didn't help. The way I browse now is by opening a window (like my computer) and typing the url in the address bar, or by using Netscape Browser.
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Jan 28, 2003
An interesting problem has come up recently. If I try to open My Computer to access some file or what not, instead of bringing me to the list of drives, I get a blank white space. It never loads. From here, I can Cntrl Alt Delete and clearly see that the CPU usage is at 100% and that it is Explorer that is taking up 99% of it. I end the task of opening my computer, and then I try again and everything is fine until maybe five minutes later when the problem reoccurs. I have run virus checkers and adaware and neither has shown any problem
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Jun 27, 2006
What is the advantages of having icons in your Taskbar rather then on your Desktop...
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May 10, 2007
I just turned my computer on today and my taskbar is magically gone. I can't right click where it is on the screen and I know it's not hidden etc (i'm not a moron). I can hit the windows key to bring upt he start menu but I cannot see the bar, clock, etc on my screen. I've tried a bunch of things and nothing has worked. I thought it was just that explorer.exe wasnt on, but my icons and such are working just fine, and when I control+alt+delete it shows explorer.exe as running.
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Jan 31, 2010
I logged on to my laptop this morning only to find I no longer have a start botton, nor a taskbar and all desktop icons have disappeared. I did a search and found a 2007 thread with some suggestions and none of these have worked for me. I'm working with windows xp, sp 3
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Jul 12, 2005
About a week ago problems started happening with my screen saver. It would be normal when it first came on, and then it would start getting distorted and would have lines going through it. Then when I clicked back to
the desktop all the icons on the taskbar and desktop would also be distorted and have vertical white lines going through them. Today the problem is worse since now icons in the Start menu also have the lines going through them. It now also has lines through my programs and some web pages. I haven't been able to get rid of the problem
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Apr 6, 2010
i want to delete items in taskbar
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Jul 24, 2009
When i enter the OS, after the Welcome screen, After about 30secs my desktop and taskbar stop working, also anything thas is associated with Windows (Task manager, "Run", system restore, msconfig etc.) also crash. I could still open firefox through a button on my keyboard and mouse. I have tried kaspersky online scan, spybot search and destroy, AVG, registery cleaner and Windows update to fix it, but nothing has worked yet.
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Jan 31, 2007
Either the taskbar on my laptop (2 user accounts [1 admin, 1 ltd.] + inactive Guest) doesn't respond on startup or the desktop (icons) doesn't (often I can get the taskbar to respond to the mouse by switching user accounts back and forth, but then I lose access to the desktop icons). This laptop is primarily used for playing dvd movies (WinDVD 3.1).
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Jan 8, 2009
No taskbar no icons just desktop wallpaper on a Dell Precision 490 running XP Pro SP2. I had a work-around when this happened, I hit ctl-alt-del, ran task manager then started explorer.exe and all would be well. At first this problem was intermittent but now it's every time I boot. Also when booting into Safe Mode.Now even running explorer.exe won't bring up taskbar or icons. I've run Symantac and found no virus.
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Oct 17, 2010
We ended up with a virus AV8. Got rid of the file but now the start button, desktop icons and taskbar are not showing up or working. I have read a lot of the suggestions that people have been giving and I renamed the explorer.exe and can use that, but can't get my desktop restored nor my taskbar back.
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Jul 6, 2005
A friend gave me his daughters computer to fix and I've been working on it for a week now and I'm more or less stuck on what to do, although I have a pretty good idea what the problem is. This system is a Dell with XP Home SP1,Initially it was infested with virus's, trojans, adware and spyware. you know the usual teenage stuff and the symptoms were pretty much the same as now after selecting the user name from the list you'd get a black screen (no matter who logged on) and that would be it. I could bring up the task manager with Alt-Ctrl-Del and run programs from there and so I was able to Run the add / remove programs applet and get rid of the Norton Anti-Virus and install NOD32, updated and cleaned the hard drive.(internet connectivity works find) Install the latest Adaware 1.06 and do a full system scan, remove all the various garbage.
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May 14, 2008
Whenever I boot up my computer, in Normal mode, and I click on my or any other username, it takes at least 3 minutes to log in. Then, after it finally logs in, my taskbar nor my Desktop icons appear, but Explorer.exe is already loaded. This happens for all usernames, and I created a new one. I can load Task Manager, and I can load individual programs and files from there. If I kill Explorer.exe and then restart it, it still doesn't work. I have no Restore Points, by the way. I can go on Safe Mode, which is how I'm posting this. There is like a 10% chance that its a virus, but I highly doubt it due to the fact that im a computer "guru" and I maintain my computer well. Im guessing its just corrupted registry settings. Also, I cant run HijackThis in Normal nor in Safe Mode, and I tried reinstalling too.
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Nov 16, 2007
Right before I was rebooting my computer yesterday, I got a dll error (i couldn't read the error it flashed to quickly).Since rebooting the taskbar & desktop icon keep flashing on/off. I saw another poster on here that was having a similar problem: http://tinyurl.com/2ahlmh, but I couldn't reply to that post.I ran vundofix, sdfix, combofix, and gmer.
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