Yet Another Blank Desktop...

Aug 22, 2005

When I boot up the system I see the winXP splash screen, then I get an absolutely blank desktop. No icons or taskbar. Mouse pointer is there and responds to movement. Ctrl-alt-del does nothing. When I try to boot into Safe Mode I get the same deal, except I can see the safemode in each corner and the header that tells me which version I'm running. I've tried repair installations and yet still have the same problem. I had a spare hard drive lying around so I put it into the system and then did a fresh install of XP into that with no problems. That drive works fine. I've replaced explorer.exe amongst other system files that I read about in the other posts to no avail. I can read the drive that has the bum version of XP via the fresh install but am blocked from accessing any of the files.

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When I have either firefox browser or IE6 up and when I minimize my browser or exit out of it, my whole screen goes blank. Every thing from my desktop items and my taskbar disappears for a second or 2. The only thing on my desktop that doesn't go blank is my desktop picture.

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I'm running Windows XP. When I boot the system all I get is the background. No icons, no taskbar, no Start button. I ran Spybot, Adaware, AntiVir. I also ran HijackThis and here are the results:
Logfile of HijackThis v1.99.1
Scan saved at 12:06:15 PM, on 3/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32
undll32.exe
C:WINDOWSExplorer.EXE
C:DOCUME~2ADMINI~1.000LOCALS~1TempTemporary Directory 1 for hijackthis.zipHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.hp.com/notebooks/pavilion/e-center
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.adelphia.net
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = http://localhost;
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:Program FilesSpybot - Search & DestroySDHelper.dll
O4 - HKLM..Run: [P2P Networking] C:WINDOWSSystem32P2P NetworkingP2P Networking.exe /AUTOSTART
O4 - HKLM..Run: [ANIWZCSService] C:Program FilesAlpha NetworksANIWZCS ServiceWZCSLDR.exe
O4 - HKLM..Run: [QT4HPOT] C:PROGRA~1HPONE-~1OneTouch.EXE
O4 - HKLM..Run: [OneTouch Monitor] C:PROGRA~1VISION~2ONETOU~2.EXE
O4 - HKLM..Run: [Freedom] C:Program Filesero KnowledgeFreedomFreedom.exe
O4 - HKLM..Run: [UserFaultCheck] %systemroot%system32dumprep 0 -u
O4 - HKLM..Run: [AVGCtrl] C:Program FilesAVPersonalAVGNT.EXE /min
O4 - HKCU..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background
O4 - Global Startup: BigFix.lnk = C:Program FilesBigFixBigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:Program FilesMicrosoft OfficeOffice10OSA.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:Program FilesAIMaim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSSystem32Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O10 - Unknown file in Winsock LSP: c:windowssystem32dolsp.dll
O10 - Unknown file in Winsock LSP: c:windowssystem32dolsp.dll
O10 - Unknown file in Winsock LSP: c:windowssystem32dolsp.dll
O10 - Unknown file in Winsock LSP: c:windowssystem32dolsp.dll
O12 - Plugin for .bcf: C:Program FilesInternet ExplorerPluginsNPBelv32.dll
O12 - Plugin for .spop: C:Program FilesInternet ExplorerPluginsNPDocBox.dll
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.adelphia.net/sdcc...d/tgctlins.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zonelabs.com/bin/pro...tor/WebSWK.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/Ms...Downloader.cab
O20 - Winlogon Notify: Run - C:WINDOWSsystem32
26q0cj5efo.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:Program FilesAVPersonalAVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:Program FilesAVPersonalAVWUPSRV.EXE
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:Program FilesCommon FilesCommand Softwaredvpapi.exe
O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:WINDOWSSystem32HPConfig.exe

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Jan 2, 2008

I'm using Windows XP. I have one user account with administrator rights.

When I boot up, my desktop is blank except for the desktop background. In other words, no icons, no start menu, start up programs don’t load, etc. At one point, I got this error:

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Nov 10, 2008

After a few days of work, the user cannot open new windows explorer or other application windows. Nothing happens if she tries to. If she closes one window, then she's able to open a new one. The "allowed" number of opened windows varies from time to time, sometimes being as low as 4, but sometimes around 10 to 12. The performance tab in the task manager is completely blank (see screenshot). Some Windows explorer menu bars sometimes are blank, and a windows logo appear instead of the menus (see screenshots).
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Laptop: IBM Lenovo Thinkpad (model 63716NF)
CPU: Core 2 @ 1,8Ghz
RAM: 2 gb
OS: Windows XP sp3.
Swap file: initially set to 2046 mb and max is set at 4092 mb
Processor scheduling and Memory usage are both set to "Programs"

I have been searching the web for solutions but cannot find any forum post describing the same problem. Thank you for any help.

http://picasaweb.google.ca/lh/photo/e-ZOIr2dJ-kwUSHi4UCaWw?authkey=WJyfSD3jDKU
http://picasaweb.google.ca/lh/photo/VFQAcZ0KrFj2hEQxCUOH2Q?authkey=WJyfSD3jDKU

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Mar 9, 2005

My internet homepage is currently set to about:blank and no matter what I try, it won't go away. The internet and the whole system are slower and there are pop-ups galore. I have used the programs About:Buster, Ad-Aware SE, Spybot SD, and of course Hijackthis (after getting it analysed) but to no avail. It always comes back. What can I do to get rid of it? Any and all help would be appreciated. Thanks a lot.
Here's my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 7:40:03 PM, on 3/9/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32spoolsv.exe
c:PROGRA~1mcafee.comvsomcvsrte.exe
C:PROGRA~1McAfee.comPERSON~1MPFSERVICE.exe
C:PROGRA~1McAfeeSPAMKI~1MSKSrvr.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
c:PROGRA~1mcafee.comvsomcshield.exe
C:WINDOWSExplorer.EXE
C:Program FilesMessengerPlus! 3MsgPlus.exe
C:WINDOWSiehz.exe
C:Program FilesD-Link AirPlus Xtreme GAirPlus.exe
C:Program Files@HomeATHMWWWHome.exe
C:Program FilesHijackThisHijackThis.exe
C:Program FilesInternet ExplorerIEXPLORE.EXE
C:WINDOWSsystem32
etbt.exe
C:Program FilesMicrosoft OfficeOfficeWINWORD.EXE

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = res://C:WINDOWSpabsb.dll/sp.html#12345
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = res://C:WINDOWSpabsb.dll/sp.html#12345
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = about:blank
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = res://C:WINDOWSpabsb.dll/sp.html#12345
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = res://C:WINDOWSpabsb.dll/sp.html#12345
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = res://C:WINDOWSpabsb.dll/sp.html#12345
R1 - HKCUSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant = res://C:WINDOWSpabsb.dll/sp.html#12345
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant = res://C:WINDOWSpabsb.dll/sp.html#12345
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,AutoConfigURL = http://proxy:8080
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 6.0ReaderActiveXAcroIEHelper.dll
O2 - BHO: (no name) - {1B8F483E-94BD-24D3-A479-2063E618DDF5} - C:WINDOWSieuz32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:WINDOWSSystem32msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:progra~1mcafee.comvsomcvsshl.dll
O4 - HKLM..Run: [MessengerPlus3] "C:Program FilesMessengerPlus! 3MsgPlus.exe"
O4 - HKLM..Run: [VSOCheckTask] "c:PROGRA~1mcafee.comvsomcmnhdlr.exe" /checktask
O4 - HKLM..Run: [VirusScan Online] c:PROGRA~1mcafee.comvsomcvsshld.exe /disabled
O4 - HKLM..Run: [Tgcmd] "C:@Home iogain gcmd.exe" /server /nosystray
O4 - HKLM..Run: [MSKDetectorExe] C:PROGRA~1McAfeeSPAMKI~1MSKDetct.exe /startup
O4 - HKLM..Run: [MSKAGENTEXE] C:PROGRA~1McAfeeSPAMKI~1MskAgent.exe
O4 - HKLM..Run: [MPSExe] c:PROGRA~1mcafee.commpsmscifapp.exe /embedding
O4 - HKLM..Run: [MPFExe] C:PROGRA~1McAfee.comPERSON~1MpfTray.exe
O4 - HKLM..Run: [MCUpdateExe] C:PROGRA~1McAfee.comAgentMcUpdate.exe
O4 - HKLM..Run: [MCAgentExe] c:PROGRA~1mcafee.comagentmcagent.exe
O4 - HKLM..Run: [iehz.exe] C:WINDOWSiehz.exe
O4 - HKLM..RunOnce: [netbt.exe] C:WINDOWSsystem32
etbt.exe
O4 - HKCU..Run: [MessengerDiscovery] C:Program FilesMessengerDiscoveryMessengerDiscovery.exe
O4 - Global Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:Program FilesLogitechDesktop Messenger8876480ProgramLDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:Program FilesMicrosoft OfficeOfficeOSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_01in
pjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_01in
pjpi150_01.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSSystem32Shdocvw.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:PROGRA~1mcafee.comvsomcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:PROGRA~1McAfee.comAgentmcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:PROGRA~1mcafee.comvsomcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:PROGRA~1McAfee.comPERSON~1MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) - Networks Associates Technology. Inc. - C:PROGRA~1McAfeeSPAMKI~1MSKSrvr.exe
O23 - Service: Network Security Service (NSS) (� 6Q��'����8) - Unknown owner - C:WINDOWS
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