Explorer.exe Keeps Closing - Desktop And Taskbar Missing
May 20, 2007
I was listening to music yesterday when this randomly happened. I can manually start explorer.exe through the task manager, everything appears for a few seconds, but then it disappears again. I have tried system restore, and restore to last known good configuration, but they didn't work. I ran my spysweeper, and it picked up an adware called "Virtumonde".
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Jul 28, 2007
I'm running a Dell Inspiron 6400 with Windows XP Home on it.My problem is as such:When ever I close an explorer window, the taskbar and desktop icons disappear for a few seconds...Its quite annoying, and it also closes any other Windows I have open.Programs don't seem to be affected.Has anyone come across this problem? And are there any solutions?
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May 10, 2007
I just turned my computer on today and my taskbar is magically gone. I can't right click where it is on the screen and I know it's not hidden etc (i'm not a moron). I can hit the windows key to bring upt he start menu but I cannot see the bar, clock, etc on my screen. I've tried a bunch of things and nothing has worked. I thought it was just that explorer.exe wasnt on, but my icons and such are working just fine, and when I control+alt+delete it shows explorer.exe as running.
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Jul 6, 2005
A friend gave me his daughters computer to fix and I've been working on it for a week now and I'm more or less stuck on what to do, although I have a pretty good idea what the problem is. This system is a Dell with XP Home SP1,Initially it was infested with virus's, trojans, adware and spyware. you know the usual teenage stuff and the symptoms were pretty much the same as now after selecting the user name from the list you'd get a black screen (no matter who logged on) and that would be it. I could bring up the task manager with Alt-Ctrl-Del and run programs from there and so I was able to Run the add / remove programs applet and get rid of the Norton Anti-Virus and install NOD32, updated and cleaned the hard drive.(internet connectivity works find) Install the latest Adaware 1.06 and do a full system scan, remove all the various garbage.
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Mar 13, 2005
I just recently set up my grandmother's new computer. XP Home came preinstalled of course, and I just installed SBC Yahoo DSL. McAfee also came preinstalled however i had to update it. I also had to disable it in order to install the DSL. Shortly after i finished installing the DSL, I got an error message saying Windows had to shutdown to prevent further damage to itself. Now booting up I am missing my taskbar and desktop icons.
I cannot access any file on the system, as it tells me that the file cannot be found and to make sure the path is right
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Sep 27, 2007
I turned on my comp to find a blank desktop. The wallpaper appears but there is no taskbar and no desktop icons. This is the same for each user on the system. I was able to start the task manager and run a command prompt from there which allowed me to run some programs but not windows explorer. My system restore also seems to have been turned off and all restore points removed.
I managed to run a virus check with AVG free edition which detected an executable file 'charlie.exe' in the my pictures folder for two of the users saying they were trojans 'trojan horse backdoor.generic8.fjs'. AVG deleted these but, as I suspected, did not cure the problem. I have also run adaware but this never detected anything other than a handful of tracking cookies. I have downloaded Hijack this V2.0.0, but will wait for advice before posting a log.
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Jun 17, 2005
I start my pc and when I reach the desktop, I just see a black screen with the mouse pointer appearing. The taskbar and the desktop icons (in both safe mode and normal) mode are missing.When I try to have new task 'explorer.exe', it says that 'can't find explorer.exe'I surfed the net for solutions but it seems that I need to reinstall or repair windows.
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Jun 21, 2005
Whenever I start up my computer, I can no longer see the Start button, the Taskbar or any of my Desktop icons. I have tried system restore but there were no valid restore points, and re-installing Windows from the CD has not solved the problem.Has anybody got any ideas about how to fix this? The system also seems to be running more slowly, and on some occasions it will automatically restart about 10 minutes after I have turned it on. I've run a virus update (with updated virus definitions) but it has not found anything.
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Mar 31, 2006
You helped me fix my work PC today and one of my coworkers asked me to post this for him regarding his home PC.He has Win2000 and lost all his desktop icons, start menu and task bar. He has to do a ctrl-alt-delete to do anything.All of the previous fixes here appear to be for XP machines.
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Jul 13, 2008
I have about 80 computers running in a domain environment.All are winxp pro sp2 or better. The server in Windows 2003 sp2. What I've been experiencing is when a user logs in sometimes explorer doesn't start. Its very random. I can't find a pattern. I just have the user ctrl-atl-del, log off and log back in and all is fine. We are running Symantec AV 10.2 (10.1.7.7000 is what is installed on each pc). I know this is the cause of the problem because of 2 reasons. I uninstalled Symantec AV and the issue disappeared. Also I just upgraded one client from SAV 10.2 to SEP11 and the same thing just started to happen with them. I know others on the net have uncounted the same thing but I have yet seen the fix.
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Mar 22, 2007
I am missing everything from my desktop except for the background pic. The only way I can open programs and files is to go through the Windows Task manager and open them individually. While trying to fix the problem, I noticed explorer.exe is no where to be found. Has anyone ever heard of this problem and if so, is there any way to fix it without having to reload windows or do a system repair?
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Dec 9, 2008
i ran some pretty complicated malware-removal programs since my PC (on the office network) was showing loads of trojans and other malware. in the order of running, i ran Malwarebytes, MGTools, Combofix with the windows recovery option. Then, on not having found anything substantial, I uninstalled Combofix with the /u optiom and deleted C:Combofix and later, proceeded to delete C:MGTools.The PC allows me to do a Ctrl+Alt+Del log in, and once I hit Return after entering the password, it just shows me the blue background to the desktop - No items, no menus.Same thing happens in safe mode.
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Dec 24, 2006
When ever i try to access my video foloder through my documents an errour message saying it encountered a problem and needs to close here is the error report that came with it error signature Appname: explorer.exeAppVer:6.0.2900.2180ModName: msvcrt.dll ModVer. 7.02600.21800Offset:00037631
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Mar 7, 2007
Every so often, an error message pops up saying "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." All my folders open then freeze and i have to close through the windows task manager.This happens almost immediately when i access my harddrive F from a shortcut on the desktop. It doesn't happen as fast when accessing other folders on the desktop or folders through shortcuts on the desktop, but within time errors all the same. I've also noticed a program opens in the windows task manager whenever this happens.The program is drwtsn32.exe.
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Dec 14, 2008
I have been having this trouble I first noticed on a couple adult sites when trying to play a video, the MS Internet Explorer closes down and wants to know if I want to send an error message. Now it does it when I want to log into my Chase credit card account. It has just started doing this in the last few months.
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Aug 26, 2006
Lately I'm getting the "I.E. has encountered a problem and needs to close" message so of course I lose what I had open and have to start over. It's not doing it constantly or consistant on the same websites but it is at least a few to several times a day now. It seems to do it most often when leaving a site and trying to go back to whatever preceeded it especially if I click the back button more than once(unnecessary habit I know).
Here is the info shown for the problem:
APPname:iexplorer.exe Appver 6.0.2900.2180 Modname ntdll.dll
Modver:5.1.2600.2180 offset:0003426d
The offset # is the only one that is different each time it comes up.
* I've ran the Norton system scan a few times( just their regular version, not their registry cleaner)
* ran CW Schredder
* ran Ad Aware
* Keep Spyware Blaster up to date
* and tried CCcleaner
None of which made any difference.
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Feb 19, 2007
just installed a new hard drive in my computer and now, every time I open any window at all, if I click "X" to close it out, an internet explorer page opens up that is blank. When I close that, I get a Windows Explorer error message that says "Windows Explorer needs to close". I'm thinking maybe there is a problem in the registry but don't know exactly how to go about fixing it.
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Jan 6, 2010
Sometimes but not always IE has been closing slowly, delayed. May have to wait up to 15 seconds before it closes sometimes less for tabs in the same window other times theey cloes immediately.
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Aug 2, 2009
When closing a an active box on my desktop, it is choppy and seems to close in about 4 stages..like a curtain going down very slowly. Also, if I move an active box on my desktop, it leaves a trail of maybe 15-20 box images trailing behind it for a few seconds. Never had this before. But..only if at my desktop screen. If I have a bunch of windows/boxes open, boxes close quickly and if moved leave no 'trail' behind them
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Mar 22, 2006
When closing internet explorer i get this message the instruction at "0 x 01efcd11 " referenced memory at "0 x 01efcd11". the memory could not be read.
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Nov 2, 2006
Whenever i try and click on a program or open anything an error message comes up saying. windows explorer has encountered a problem and needs to close. The only thing i can go on is the internet and things on my desktop. I also have a problem as sometimes my computer crashes and a blue screen appears.
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Jul 26, 2005
I have two computers connected through a home network. One of the computers is very new and the other, two years old.Both run XP-SP2. I use one mouse for both computers - connected through a 2 port KVM switch. On the older machine, the mouse hangs after I close Internet Explorer. After a delay of a minute or so, it does come back most often. This does not ahppen on the new machine. Mouse does not seem to hang after I close other programs..(tested a few, but cant swear by it). This gets very annoying when I am in a rush.
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Dec 24, 2008
I'm set up to run folder windows in a separate instance of Explorer for better stability. But When I close all the windows for the second instance of Explorer, the process frequently does not terminate. So then when I try to open another folder window, nothing happens. I have to quit Explorer manually to get it working again. This has happened several times now, and I'm getting tired of it. I'm running XP MCE 2002 Edition, all the latest updates.
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Jul 4, 2005
Every time I x out from control panel explorer.exe crashes. It happens every time.
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Feb 23, 2007
when having three or four links open on a page, closing ONE link, closes them ALL in internet explorer 7.
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Jul 6, 2008
I remember few days ago.. my kaspersky identified some system file as a trojan.. so it probably a misunderstanding when i was installing system mechanic. it got deleted.. and i have this automatic option to delete them after they are put in backup in kaspersky.
now whenever i open my pc, my desktop and taskbar and start menu,etc goes away after a few seconds! Now i rely on the task manager..
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Jul 31, 2005
I accidently downloaded auto windows updates of SP2 which I did not want to do. My problems with IE and OE(Have windows XP HOme edition) constantly freezing and closing out with error reports started then. It's getting MUCH WORSE AND MORE FREQUENT. I have resisted and not downloaded any more SP2 auto updates since.I do virus and spy checks daily--no problems there; no new software recently installed.
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Feb 25, 2007
So I have an iPod and external hard drive connected by USB.My Dell only recognizes these devices maybe 50% of the time or so, unless I start with the iPod connected, which will work fine. If I start with the external hard drive connected, it isn't recognized until I reconnect it. I had USB recognition problems, and Dell sent me a new motherboard for my Inspiron E1705, which I installed myself successfully. Now my computer recognizes my printer consistently, but the hard drive and iPod are iffy.I disregarded this and tried to add more music to my iPod. At first, it was giving me disc writing errors. Later on, it would either freeze or only add a small portion of the songs. So I started fiddling around with the order things were connected, and now My Computer freezes when I open it. I restarted my laptop, tried a diagnostic in iTunes (with the iPod attached at startup, which opened iTunes, then closed iTunes so I could turn on my external hard drive where my music is stored, reopened iTunes where music worked by iPod wasn't being recognized by iTunes), and it said I was having iPod connection problems.
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Jul 31, 2005
I have windows XP HOme Edition; Outlook Express 6.0.Awhile ago, I accidently downloaded windows auto updates of SP2 which I did not want to do. My problems with Inter. Exp. and OUtlook Express closing out with error messages started then but is getting MUCH WORSE AND MORE FREQUENT. I have resisted downloading ANY MORE auto SP2 updates since.I do virus and spycheck daily--no problems there. No new software recently installed. Do I need to be doing these persistant SP2 updates now?
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Sep 25, 2010
There are no icons or taskbar on my desktop, On any account that I log in on. Cannot access task manager or start menu. How do I recover my desktop? This is a dell desktop pc, windows xp
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Jul 12, 2005
Turned on other computer this morning. The desktop wallpaper showed. There were no icons or taskbar. I right click on the desktop and nothing happens. I can do a ctrl+alt+del and access the task manager but have no idea on how to restore my desktop. When I startup in safe mode all I get is a black screen.
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