XP Pro Keeps Shutting Down / Self-restarting / Showing Blue Screen
Jun 2, 2006
I'm experiencing a great problem with Windows XP Professional.It keeps shutting down (sometimes, I activate the screensaver to prevent it), self-restarting or showing blue screen (the one that's suggesting me to deactivate caching and/or shadowing).Then, yesterday, I realized that it's also unable to burn discs or copy the big files from them (he activates that blue screen again).I tried to reinstall Nero and almost every driver, but it didn't work. I tried it with the older versions, too.
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Nov 21, 2008
when I arrive form the Univ. she told me that my computer fails to stay in the screen where all the icons are (the normal desktop) , So I ask her what she did? She told me she tried to Install this application called Daemon tools but as soon the app. finished installing and ask then her to restart the computer , my computer failed to stay in the normal desktop = means that it Restart by itself , after the Log in into Windows screen the Welcome then my desktop appears... but 10 seconds later BAMM !! it restart over again the booting sequence.
Ok well so we both girls tried to log in into SAFE Mode pressing f8 then selecting "Safe Boot' but same thing as soon we select the Administrator name the screen of loading appears and then BAMM the computer restart itself too snif ,snif, pls HELP guys We just don't know what happen here, and all my work from the Unv. is that computer. I'm typing in the computer of my roommate, because I cant log in into safe mode either the computer restart every 10 seconds after Welcome and desktop. Not even time to make a HJT nada , and we don't get any blue screen or notice it just restart itself. UPDATE: We forget to mention that it just stays in my desktop for 15 seconds after that my computer restart itself again and In Safe mode as soon finishing log in as admin.
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Apr 24, 2008
Everytime I’m going online after a while my computer just restarts. The symptoms I noticed is that downloading of webpages becomes slower than usual before it restarts. Before it restarts a blue screen appears with some text in it but I couldn’t read it because it just flashes a split second. After my pc has restarted a box pops out saying –The system has recovered form a serious error. But it doesn’t state what kind of error it just ask if you want to send the info to Microsoft. I hope someone could help me here. What are the causes and what do I need to do? (by the way im connecting to the net thru a modem, dial –up)
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Apr 14, 2005
My windowsXPpro has hung and given me a blue screen and it says smth like: "A problem has been detected and windows has been shut down to prevent any damage to your computer. "If this is the first time you have seen this stop error screen, restart i'm not too sure what the message is as my laptop will have restarted before i even get to read finish the screen.i knw this isn't helping much but until it happens again, i can't provide more information.
After restarting, it'll go into scandisk as normal after a crash. however, it will then scan VERY slowly until about 56% where it will hang. i think there is a last message but as it took me many MANY tries restarting and skipping scandisk
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Oct 3, 2006
the computer had the problem of restarting itself over and over. he finally bought another one and gave me the problem one to try and fix. i got the blue error messages to pop up of course the microsoft support page had no info so here i am. if i'm in the wrong forum i apologize and can someone point me to the right one. anyway onto the messages i got so far.
bad_pool_header
***stop 0x00000019 (0x00000020, 0xe20635f8,0xe20636b0,0x0c17060a)
***stop c0000221 unknown hard error systemrootsystem32 tdll.dll
pfn_list_corrupt ***stop 0x0000004e (0x00000002, 0x0000528, 0x0003ffcf,0x0000ffff
we have reinstalled windows xp and drivers and nothing has worked. we also had a computer guy look at it and he said it was the harddrive. that was replaced with a new one and a reinstall of xp and drivers was done. and of course no help. i have a feeling from reading about errors that are similar to the ones i'm getting that i will need to check all the hardware by disconnecting and reconnecting. i'm hoping this is a software problem but that would be too easy for me.
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Dec 22, 2004
Every time I start my computer and I logg in,my floppy drive's light turnes on and it sounds like it tryes to read something.This is allways supposed to happen.But a few days ago it was doing that and then everytime it did that there was a 1 second blue screen with some writing on it.It looked like some error message.Than the computer restarted it's self.
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Feb 11, 2009
my old desktop (Win XP)It wants to shut down - blue screen - shortly after boot up. I'm buying some time by leaving the "recovered from a serious error" box on the screen.
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Feb 13, 2008
I have an issue with my Inspiron laptop. One day about six months ago, it locked up. When restarting I got a blue screen saying "STOP: c00002221 Unknown Hard Error SystemRootSystem32tdll.dll." I looked all over the internet and found a bunch of people with the same issue. Most were told they were in for a format and reinstall of Windows XP to correct the problem and that all was lost. I did find one forum suggesting to do a repair/install which I did. worked just like an upgrade and all my files and settings were preserved.
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Mar 16, 2007
So after having an extremely long battle with my computer repeatedly restarting and restarting and restarting I got the BLUE error screen. I copied down the errors on a piece of paper and they are: STOP: 0x0000008E (0x00000005, 0x0004210B, 0xB004EC8C, 0x00000000).
I tried google'ing these codes but wasn't able to figure out what they were trying to say. I'm not sure what to do at this point Some background information. For a while now everytime I turn on my computer it will continually restart at different intervals until all of a sudden it just sticks and stays on and at that point it will work for hours on hours. However the restarting issue occurs EVERY time I start the computer. It usually stops restarting itself and works fine after about 10 minutes.
I ran MemTest86+ and found no errors. I switched out my PSU with a more powerful one (though my cousin thinks that one may be bad as well) but I don't have any extras and don't have a power supply tester laying around... I'm not sure how to check if it is my OS or possibly my board... I also don't have any extra parts
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Sep 17, 2007
When I shut down my computer it restarts. I am using a Compaq Deskpro EN with windows 2000 operating system.
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Apr 22, 2007
If I leave my computer on for extended periods of time I either get some kind of error message about memory (white letters on blue screen) or windows displays only my desktop background and mouse cursor when I wake it, the only way to fix either of these is to unplug the computer and plug it back in.
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Dec 29, 2007
I just did a fresh restore of Windows XP Media SP2 from manufacturers restore DVD, and downloaded all of the Hot Fixes and updates from Microsoft. Everything was fine for about a day, but now the system boots, I get to the black screen where it asks you if you want to start Normally or in Safe Mode, or last known configuration that worked. No mater what I choose, it just shuts off.
This is the reason I did the full system restore in the first place.I dont know if this is related, but when I hook up the hard drive to my laptop to scan for viruses and spyware (you never know), the hard drive keeps shutting on and off. But it doesnt do that when its hooked up to the tower in which it came from, so it might just be the device Im using
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Dec 1, 2007
It's driving me batty! I'm running XP Pro on a Dell XPS, which is several wonderful years old. Every darn time I restart or shut down, I get a combination of the following windows requiring manual End Nows. I'm the human END NOW machine:
1. agent.exe
2. AUMMsgWndName
3. Office Watson
4. ctfmon.exe
5. explorer.exe (usually this has to be ended now a couple of times)
6. MCCWSA Window
7. CMI Server
8. Hidden Fax Window
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Jun 17, 2005
Im currently in the process of bringing my PC back from the brink. St present I am unable to boot because a system32/hal.dll is not present. Before this I was unable to boot without seeing a blue screen showing a lack of memory. I have been having problems for a few weeks now. At first just a little slow down and the occassional crash, but it has recently escalated to large scale slow down and fatal errors causing the pc to reboot. From the performances menu in Task Manager I can see large large CPU usage peaks with the processor running at 100% consistantly with no programs running. Simil;arly, on startup the PF usage is settled around 200MB but gradually increases over a matter of minutes until it is 2 or 3 GB+. This is usually about when the system declares a fatal error and reboots itself.
The only process that appears to be taking processor power at these points is svchost, that will usually run between 0-1%. I have been aprehensive to end this though as I know it to be a core process. I also had similar problems with lsass.exe. I researched and figured it could be the Welchia Worm or MSBLAST.D virus but have found no trace with any anti virus software. I tried the suggested treatments regardless with no success. A couple of days ago the problems got to the point where no prgrams would open and the system rebooted every few minutes. I managed to rectify this by reinstalling windows, but it appears to have been short lived. Now, after a fatal error the PC has been unable to reboot.
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Jul 16, 2009
My desktop computer has been running windows xp for a long time. It also has a linksys wireless card that connects to a router in my home. Yesterday, I tried to run an ethernet cable from my router to my computer. The computer crashed/froze almost instantly. I decided to re-start the computer and again it crashed/froze. The reason I wanted to do this is because I want to connect my linksys wireless card to a gaming console so I can play games with people all over the world. This required me to change some of the settings on my network card. This time I changed the settings before connecting the ethernet cable to my computer. When I connected the cable, my computer showed the wired cable icon "searching for ip address" then I got the "blue screen of death" saying that windows crashed due to some form of network/hardware problem. I restarted the computer and in a few minutes I got the blue screen again...
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Sep 10, 2005
my computer is always getting a blue screen of death, once I'm logged in my session (I'm on my sister session right now). The blue screen of death said that the file in cause is HTTP.SYS.
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Apr 20, 2007
My computer is freezing up, automatically restarting, and the blue screen appears. I have in house service but they said my hardware was good and that it was my operating system and that would cost 300 to fix so i still have the problem. I thought i would be real smart and just upgrade by hard drive and reload my windows xp drivers and application but that did not work. It freezes up when it loads up on the desktop screen before i do anything. The mouse and keyboard lose power and i have to hold in the power button for about 10 sec. for it to shut down.
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May 8, 2006
My brother attempted to install Windows Media Center on his computer, the computer then restarted and now keeps restarting right after the first screen,the "PRESS DEL TO ENTER SETUP" one with the energy saver icon.
I tried to enter safe mode, all I got was the same restarting, even in safe mode. It seems Windows cannot load up
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Feb 10, 2008
I am new here and was not able to find any thing similar to my problem. I recently installed some drivers to work with my logitech mx900 wireless mouse, I just have the mouse itself and a seperate bluetooth reciever. I could not figure out how to get it to work without connecting it every time I turn on the computer and un installed the program. Now my computer gets stuck after I press shutdown and in the blue screen where it says windows is shutting down
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Jul 8, 2010
am here seeking ur help regarding slow boot up issue am facing with my Windows XP SP3 for a month now. I couldn't really swift through the forum completely, just in case my concern has been solved previously, please let me know , I will get directed to that page.It takes around 7- 10 minutes to get the welcome screen! And during that process system restarts itself twice..I use McAfee AV and SuperSntiSpyware and PC looks like got no threats. 2 days back i also scanned my Desktop thoroughly with Windows live scan and fixed few registry errors and no other threats were reported.When I switch the power on, power LED starts glowing only after 3 minutes after 2 more minutes black screen appears which shows boot agent and restarting happens.
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Apr 29, 2007
It all started when i installed a fax modem on my computer. After installing it and restarting the computer the black screen came up with the run normal, safe mode and so on. I tried all of them and nothing worked. So i got a boot cd off the internet and tried using that but did not know what i was doing or how to use it. I tried running a couple things but nothing worked i probably just made it worse. So now when i try load windows a NTLDR is missing error comes up. Has anyone seen this before? Any help would be great i do not have original xp cd but i have a boot cd that may work if i knew how to use it.
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Nov 14, 2009
I have recently installed a fresh copy of windows XP on my vaio VGN-SZ770N, everything was goin smooth untill i installed SP3, after installing SP3 and tried to restart my laptop, the laptop was on "Windows is shutting down" blue screen for like 30 mins, so i turned it off manually and turned it on again, now it stops on the black screen with windows XP logo and the loading animation and never get passed that, i can use it in safe mode only, the reason of me installing a win xp is that i had exactly the same problem when Vista was installed on the laptop, it wouldnt get passed the black loadin screen as well, im wondering if this is a hardware failure? Also before installing SP3 i had the Form1 window that pops whenever you start your computer
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May 19, 2008
After I used Fix-it Utlilies the program erased essential system folders. So now when I do check disk it reboots, flashes a blue screen real fast (so fast I can't even read it) then restarts the computer, restarts check disk, restarts the computer, and on & on. It won't stop doing this till I interrupt check disk at the start by hitting any key but then I end up with a black screen with instructions which include safe mode, safe mode with networking, start windows normally & last known configuration
I can't boot from an installation CD to do a "repair" since Windows was preinstalled in the drive so I have NO CD. Does system recovery work?, who knows, I'm a noob and have no idea how to use it. The only thing I've tried to fix it was 2 things : 1) use system restore which failed; 2) use run> sfc /scannow but this file checker is also broken and will barely start before it errors and stops. I don't know what else to do besides reformat
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Jan 22, 2005
I need some links to some sites that will provide information and also fixes for blue screen errors in Win NT/2000/XP. I will be using them on my website, which in turn will be used at my workplace. Thanks for any help that you can offer.
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Nov 30, 2007
My Dell Inspiron 2650 laptop on boot-up consistently gives a blue screen with ERROR (0X000000ED (0X81ACA988, 0XC0000006,0X00000000,0X00000000). I have read most of your fixes BUT in my case no matter what I do it ALWAYS boots to this screen. Trying to boot to Safe Mode results in a list of drivers prefixed by ?multi(0)disk(0)rdisk(0)partition(2)c:windowsdriver.sys etc The machine will not boot from Floppy or CD and I?ve tried every combination of boot sequence under the F12 menu. In the BIOS it will not allow me to change any relevant settings, only the ?system date?, ?system time? and ?quiet boot?.and I cannot select the dropdown menu items either. Booting under Normal Startup, I see the Windows Logo and all that, but then the blue screen appears. I?ve tried removing the hard disk to get it to boot to floppy, removing the battery (which is totally dead), memory module, etc. Only thing left I think is to sling it in the Caribbean Ocean and go drink a bottle of rum.
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Feb 2, 2008
Using Windows XP Media Center.
I had a Windows log-on screen that listed all users. I would click on a user name to log on. All of a sudden, I now have a dialog box that requires me to type in a name
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Jan 25, 2008
so every time i boot the computer i get that good ol' blue screen of death right where windows should open to my desktop.. instead it says "welcome" with the light blue background.. the screen goes black and then comes back with the blue screen.. the message on the screen says:
stop: 0x0000007a (0xe16dac70, 0xc0000185, 0xbf985c66, 0x20e18860)
win32k.sys - address bf985c66 base at bf800000, datestamp 41107f7a
beginning dump of physical memory dumping physical memory to disk: and counts up to 100 then the computer restarts. i was able to get into safe mode to try a system restore but when the computer restarted it never finished the install (it actually gave me the confirmation that the restore was successful while i was doing a repair install later on) i have tried going through the windows install disc repair utility and doing a chkdsk /p and a chkdsk /r upon doing /r it froze at 53 percent and did not move (i left it for a good 4 hours the first time before restarting it.. and then over night the second time.. and both times it never passed 53 percent............
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Nov 24, 2008
I have Windows XP SP2 and the Wallpaper Changer. When I boot up it shows me the configuration screen. I don't want to see the configuration screen, I just want it to change my wallpaper. Wallpaper never used to do this but when IT took my computer to fix it the removed Wallpaper Changer (they thought it might be causing a problem but it wasn't) so I am confident that there is some way to stop this annoying behavior.
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Jan 7, 2005
I have one week before I head back to Iraq for another 6 months and my laptop is the only thing that has kept me saine. I tried to turn it on yesterday and It would only go to the black screen that has the start options,(safe mode, safe mode with networking,S/M with command promt,Last known config,start normally no matter what I choose it comes back with windowssystemNtoskrnl.exe missing/corrupt.
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Feb 10, 2006
my windows xp home edition hung and now shows a black screen everytime i start the computer. how do i cancel installation? do i have to access and the bios, and if so how do i do this
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Dec 10, 2004
My computer shutdown and on boot up it hangs at the black screen showing the white bar at the bottom. I have Windows 98 and 2000 on my computer and neither will boot up from C:, CDROM, or StartUp/BootUp disks. When I try to boot up from the Windows 2000 boot up disk it sometimes will not get passed the blue screen showing 'Windows 2000 setup. Once or twice it has shown some functions in the bar at the bottom of the page. I have tried to boot up using Windows 98 start up disk but most times it hangs at C:. Last night it did open Windows 98 but would not let me reinstall 2000 or do a repair. It now is hanging in both OS. I am told it could be my memory...but how do I check? Upon start up my memory check shows all is okay. I have ran the utility disk for my hard drive and it says all is okay. Before I invest in new memory is there anything else I should check or try? My computer is older and the memory is quite expensive.
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