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Jan 28, 2009

I have two CD-ROM drives on my Dell desktop. Until today they worked fine. I installed a new keyboard driver (which isn't working right) and now I am unable to read any CD in either drive. It's a MicroInnovations KB535BL keyboard with hot keys.The keyboard works but the hot keys don't. Their technical support gave me a different driver to try and that wouldn't install at all. I haven't heard from their second level technical support. So I tried to reinstall the keyboard driver from the CD that came with the keyboard. That's when I discovered that I couldn't read any CD on either of my CD-ROM drives. I haven't been able to contact MicroInnovations second level support.

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