System32 Folder Disappeared - File Is Missing

Aug 26, 2006

Well, reciently I've discovered that my C:WindowsSystem32 folder is gone. Just gone. And it seems that any time a program tries to open something in that folder, it just pops up and says that the file is missing or whatnot.

1. The files are still there. I can access them through IE by typing in the dir in the address bar.

2. The folder is supposedly "Hidden," but I have it set to view all hidden files and folders.

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Folder Disappeared - 32hal.dll" File Is Missing

Jun 3, 2010

A few days ago I was using the computer when I got a BSOD which told me to restart if this is the first time I got this error so I restarted and everything went back to normal. I don't know if this is related to the problem I have now. Today I accidentally disconnected the computer from electricity and when I started it again I got an error message which said that the "<windows root>system 32hal.dll" file is missing or corrupted. I restarted the computer and got the same error again. I put the windows installation cd in the cd drive and chose Repair but it didn't ask me to choose a windows installation to fix and when I tried to find the hal.dll file in the windows folder using the command prompt I discovered that the entire WINDOWS folder was missing from the C: drive. (also, when I tried the "cd" command I got "Access is denied" and all the drive letters were different but I'm not sure this is relevant) I also used chkdsk on the c: drive with no change.

I decided to install windows on another drive to try and recover the windows folder from explorer but when I ran the file recovery program on the windows drive I found that some files from the windows folder (which no longer exists so the recovery program refers to as "?") were overwritten by files I downloaded during the last 3 days and their size was ~150 MB so I think maybe these were only temp files. I thought maybe I accidentally moved the windows folder without noticing the last time I used the computer so I searched for it and only found a "WINDOWS" folder in my "Documents and settings" folder which only contained a "system" folder which itself was empty (I don't know if this folder was always there or is related to the problem I have now). The strange thing is the free space on the drive didn't increase after the windows folder disappeared so I think it could still be there.

Any help would be appreciated. also, if there is no way to fix this I would still like to know what happened...

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Technically, all it's missing is the WINDOWS/SYSTEM32/... file(s) and on any "normal" pc, popping in the WinXP disc on boot and hitting "r" usually solves that problem. However, F5 and booting the system at its last working condition does not work. Thanks to Microsoft's security features, we cannot use another XP disc to fix this problem. And I will never contact Dell's support line since they've tried to charge us for technical support before they'd give us any help. And this was on a brand new pc that we just purchased. (For some reason did not boot up and they wanted to charge us in order to get it started! - Main reason I will NEVER purchase a computer from Dell ever again.... no CD's is the 2nd reason.) Anyway, the only option we have is to take it in for servicing or place the HD in a second pc.

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