Dell Pc Missing System32 File - Won't Boot
Oct 1, 2007
We made the mistake of ordering Dell pcs for work (Never Again & we advise against it!) because they do not include Windows OS disks with the units. They include it on a partition of the HD: (-nice of them). Now one system will not boot up and it is completely out of the question to restore the system to it's original factory setting because of the monetary value of the files that will be lost.
Technically, all it's missing is the WINDOWS/SYSTEM32/... file(s) and on any "normal" pc, popping in the WinXP disc on boot and hitting "r" usually solves that problem. However, F5 and booting the system at its last working condition does not work. Thanks to Microsoft's security features, we cannot use another XP disc to fix this problem. And I will never contact Dell's support line since they've tried to charge us for technical support before they'd give us any help. And this was on a brand new pc that we just purchased. (For some reason did not boot up and they wanted to charge us in order to get it started! - Main reason I will NEVER purchase a computer from Dell ever again.... no CD's is the 2nd reason.) Anyway, the only option we have is to take it in for servicing or place the HD in a second pc.
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Apr 17, 2010
how to fix dell computer window root system32 ntoskrnl exe missing or corrupt
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Oct 3, 2005
Last night while watching the news, my computer rebooted all on it's own way over on the other side of the room and now I have the following error message. Windows could not start because the folowing file is missing or corrupt System32/drivers/ntfs.sys. I will boot up if I try several times but even after doing a system restore I get the same message plus sometimes I get Windows could not start because the folowing file is missing or corrupt System32/drivers/pci.sys
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Jul 28, 2005
I have been getting Norton (Corporate, installed by someone else) notificatons for a few weeks about a Trojan (cache.cachekit) and Norton could not get rid of it. Now I cant boot up and it tells me my file(System32/system/config) is missing or corrupt. I was thinking it was my Trojan I couldnt get rid of, what do you think? Also, my OS was installed by someone else so I didnt have my own disk, however I have ordered one and it should come in a week. If it is my elusive Trojan, for one, how do I get rid of it for good, and also, when I get my disk I dont know exactly what to do to fix the computer. I cant bring it up in safemode either. I have never installed a OS, but I have installed other software-on a properly functoning computer that is. Do I absolutely have to wipe my hardrive clean, and if so, how do I do it?
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Aug 26, 2006
Well, reciently I've discovered that my C:WindowsSystem32 folder is gone. Just gone. And it seems that any time a program tries to open something in that folder, it just pops up and says that the file is missing or whatnot.
1. The files are still there. I can access them through IE by typing in the dir in the address bar.
2. The folder is supposedly "Hidden," but I have it set to view all hidden files and folders.
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Sep 24, 2009
I turned my laptop on the other day and it took nearly 45 minutes to load and when it got to the windows log on screen it didn't bring up the option to put a password in just froze here not doing anything. Next time I turned it on I got the following message: Windows could not staart because the following file is missing or corrupt: <windows root>system32 toskrul.exe
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Jul 6, 2008
My problem started when I booted my computer. Windows (XP Home Edition) started with the message that windows/system32/config/system.sav was missing or corrupt. It told me to use the recovery console to solve the problem. I saw with the recovery console that the system.sav file wasn't missing so it had to be corrupt (0 bytes in filesize).
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Jan 27, 2008
Windows could not start because the following file is missing or corrupt: /windows/system32/config/system
It states that I can put in the originial setup CD-ROM and select 'r' to start repair but that doesn't help me. My laptop did not come with a windows cd as I bought it preloaded from BestBuy. So about 4 years ago when my computer was overcome with the Sasser worm, I reformatted and loaded a friend of mine's Win XP Pro cd on my laptop. I still have the CD but when I hit 'r' (Boot partition recovery) it does its little DOS thing and then gives me a Disk I/O Error. I am thinking that maybe it is trying to boot from a floppy drive and not my CD drive and thats why I am getting the I/O error?
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Nov 6, 2009
I am getting the following error and it loops: "file is missing or corrupt windows root system32 hal.dll" When I try and run the windows cd and either wipe or repair the error it tells me that the "the setup did not find hard drive disks" Now I am thinking the hard drive is defective?? Or do I have a virus?
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Jan 14, 2006
I had a missing "Windowssystem32configsystem" upon restarting my comp last Saturday. Couldn't boot into safe mode at all. Used HP's recovery console to run chkdsk and it fix errors on the volume. Wouldn't let me run the recovery disks I had to get from HP since they are not given with a new computer. Great I thought.Upon starting now, my antivirus won't run and a lot of Windows programs(Search adn System Restore just a blank page, Media Player, etc) .I can get IE to open up but no active X although it says it is enabled, also my home page doesn't show up at all but it is set to it. Those are some of the things I have found wrong so far as I am sure I have more.
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Jan 22, 2008
I have a IBM comnputer and I used my sisters reboot disks. She has a set of five disks to use.. they say IBM/Leveno ghost. When I tried to wipe my system clean and reboot, it said "the following file is missing or corrupt" /WINDOWS/system32/config/SYSTEM
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May 16, 2010
I come to boot up the computerwhen booting in normal mode or safe mode I get the message system32/drivers/ntfs.sys is missing or corrupt please insert original windows disk and press 'r' on the first screen. so i put in the disk and it says boot CD but then after a while it just comes up with the same message telling me to insert original disk.I have tried this now with 2 different windows disks, iv changed to boot settings and this still does not work.
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Jul 18, 2005
I have had my Dell computer for about a month. When I boot up I get a message saying that I can't boot up because <windows root> System32NTOSKRNL.EXE is missing or corrupt. I get the same thing for system32DRIVERS NTFS.SYS.
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Jul 15, 2005
my file windows/system32/config/system is corrupt. it says i can boot with the CD and use the "R"epair function. I do that and it takes me to DOS where I can roam around my harddrive and the windows CD. now how do I find this file to replace it? because on the windwos CD there is no "system" file in the directory I386/system32/config/. I've tried to copy it from my other computer, but since it's using the file I cant'!
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Aug 4, 2005
My printer which I needed to run cleanspl.exe on my system, the tcpmon.ini file in my system32 dir is missing, is there anywhere I can dl this file from as I need my printer back on-line.
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Aug 14, 2007
I have a laptop, a Dell latitude d610 that says:Windows could not start because the following file is missing or corrupt: windowssystem32configsystem I attempted to try the fix listed here:http://support.microsoft.com/kb/307545 but when I went to copy using the command: copy c:windowssystem32configsystem c:window mpsystem.bak into the tmp directory I created it said: File could not be copied.
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Aug 4, 2010
So i booted my t400 ibm laptop and this error message popped up as stated in the message title.My harddrive is in achi mode and i was wondering if i switch the harddrive mode and do a repair with an xp cd, will i lose any files?
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May 7, 2006
PC wont boot up any more , it says there could be a currupt or missing file , it says its config system and says it might be able to repair the file using the install disc. i have a System Recovery CD-ROM
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Jun 10, 2007
I just reorganized my office. Everything was fine before but now I can't boot up to my OS (Windows xp). I get the following message and that's by itself on a black screen: Windows couldn't start because the following file is missing or corrupt. <windows root<system32hal.dll. Please reinstall.I'm using a Dell Dimension 2400. I've tried finding the file on the resource disk and in the XP installation disk. I've been online through another computer and found the dll but can't seems to install in on my Dell. I've tested everything through my resource disk and everything tests fine.
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Oct 29, 2006
My computer is a Dell Inspiron 6000 running Microsoft XP Home. My machine did not ship with a XP Home setup CD so I cannot follow the windows prompt. I have heard about dell system restore CDs, however I'm not sure if one came with my machine, and if so where it is. If this is what I need can an ISO be downloaded anywhere online? I do know that there is some type of partition on my HD, however I'm not sure exactly what it consists of or how to find out.In case anyone asks, I cannot boot windows in safe mode. If possible I would like to try to repair this problem without a complete reformat and reinstall as my data is only partially backed up. Additionally I have considered the possibility that this issue is the result of a HD crash, however I am not sure how I would go about testing this. Lastly if a reformat and re-install is necessary is there anyway to backup "My Documents" without starting windows?
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Mar 19, 2005
Recently, when booting up, I have been getting 2 error messages (both appear twice). They refer to files not found or missing but I cannot begin to identify the files - all that I see are a series of little squares: 7 in a row, then a space, then 14 more. I click on OK and away they go and everything else seems to procede normally. I have a Dell Dimension, Windows XP Home. A call to Dell was not encouraging - they recommended re-installing the system. Oh dear. I have Norton Firewall and Anti-Virus, Microsoft's new Anti-Spy, WinPatrol, AdAware and Spybot. I am FAIRLY confident that my system is clean, but then, who knows? I have run registry checks and let them do their business (I don't fool around with the registry on my own, I am not a trouble-maker). If I need to re-install, I will work up the courage to do so, but until then...maybe someone here has had some experience with these error messages. At least I would learn something new. For now, my system SEEMS to be working OK, but what do I know. This could be a harbinger of worse things to come.
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Feb 6, 2008
Got this laptop with a missing file error when I attempt to boot up the OS (Win XP btw)
it says lsasrv.dll is the missing file I pop in the xp OS CD that the customer brought in with them, and go to do a repair
So I pop in the WinXP CD we have here at work, still no luck...
Any suggestions on getting that file back? I fear, even if I try to reformat the laptop, it wont help my missing file problem
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Nov 23, 2009
I am running xp pro I am getting an error when I boot the Computer.Missing my Boot.ini File I looked in the c drive and the boot.ini is missing. I don't know how or were it went I tried to copy it over from an other computer running xp pro, but I can't copy it.
How can I get it back.without reloading the os
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Jan 19, 2006
i booted up my other PC the other day and it wouldn't boot. i got the message 'missing NTLDR file press ctl-alt-del to reboot, and when i do the same message appears. i'm running a gen windows XP home OS.
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Jun 29, 2008
XP PRO SP2- Recieve the following message upon unsuccessful boot attempt. "WINDOWS COULD NOT START BECAUSE THE FOLLOWING FILE IS MISSING OR CORRUPT: <WINDOWS ROOT> SYSTEM32HAL.DLL (not yelling ) I have tried to boot from my xp pro cd to utilize the recover utility however the computer will not boot from the cd. I able to use a dos boot disk however my keyboard is USB and I cannot find USB drivers to work under dos, so I was unable to do anything at that point. It was my hope that I could work through dos to edit the boot.ini file.
I do not want to reinstall windows. If I have to I will place the hard drive in another computer as a slave and work on it that way but I'd rather not. The only other tower type computer I have other then laptops is running xp home SP2.
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Dec 15, 2004
Windows couldnt start because following file is missing or corrupt: WINDOWSSYSTEM32CONFIGSYSTEM. You can attempt to repair file by starting Windows Setup using the original Setup CD-ROM. Select?r? at the first screen to start repair. what do do? takes me to repair consol and then? i tried to fixboot.
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Jan 2, 2005
When Windows XP boots up, an error message states that a system file is corrupt or missing. Which command scans Windows system files for missing or corrupt operating systems files and replaces them with the correct Microsoft versions?
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Aug 26, 2005
When i boot my pc, after login and the boot screen goes away, there is a window that comes and says that i am missing the C:WindowsSystem32Kernel32.exe file. Ive looked everywhere that i know of on the web and cant possibly find anything out about this damn thing or where to get another
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May 29, 2008
When I turn on comp. get the mssg: Windows couldn't start following file missing <Windows root>/system32/hal.dll Reinstall copy of file Recovery does not work. Tried to boot from a cd (changed BIOS to cd as 1st boot device) with win xp setup boot disk downloaded from MS site. Get same error mssg.
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Feb 23, 2005
My Hewlett Packard Pavilion ZT3000 notebook was running fine but then Windows wouldn't load and the message, "system32driverstfs.sys is missing or corrupt" came up. I'm using Windows XP.Only two things happened prior to this occurring, the lid got shut a little hard but no damage and I downloaded Servicepack 2.
I ran a HHD self test and it tested ok, all the help screens, etc. come up fine but not Windows.I have an operating disk and a recovery disk but neither seems to help
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Feb 2, 2008
Windows system32/hal.dll missing,today i help sister run some virus scan and clean up her notebook,then i run disk cheanup and it deleted all system files.and i click restart,and i saw this word "Windows system32/hal.dll missing".
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