System Repair Product Code?
Mar 7, 2007
I have a machine which was returned by a customer. He said "it just stopped working." To make a long story short, I tried doing a system repair from another Windows disc. Everything seemed to be going fine until asked for the product code. I used the code on the label on the machine. It sees it as invalid. Is this because I did a repair with a different copy of Windows? Would I have to do a complete reinstall with the different Windows disc? Can I recover this without wiping out the harddrive?
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Oct 19, 2006
During the past month, I've installed additional RAM and installed several updates in 2 Dell Dimension desktops that are 3 - 4 years old. The owners of thse desktops live several miles apart and do not know each other. Both of them ordered their desktop by phone from Dell. I discovered by accident that both computers have the same 25-digit product code for the Windows XP SP2 operating system. Is this normal for a computer company to do this, or is it just a fluke?
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Dec 8, 2007
I have lost the product code for my Windows XP installation CD.Is there anything I can do?
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Jan 25, 2007
I don't know what happen to the windows auth. I need it to repair windows.
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Sep 1, 2010
I have XP with service pack 2 already installed. I tried installing sp3, following all the guidelines about being an administrator, closing all programs, disabling virus scanners and such, but consistently get this "internal error" as soon as the installation starts. The event viewer doesn't say anything useful, but according to http://support.microsoft.com/kb/949384/ this is a problem with a funky product id.
The solution says I should go to the System Properties to get the product id. Well an abstraction of that product id is 69831-xxx-xxxxxxx-xxxxx. Then it tells me to go to HKEY_LOCAL_MACHINESYSTEMWPAKey-XXXXXXXXXXXXXXXXXXXXX, and work with the fields in there. It predicts that there might be more than one key conforming to that format, and there is. It says I should pick the key that has the same ProductID as found in the System Properties, but they both have the same id and it isn't what I found in System Properties, it's 55285-xxx-xxxxxxx-xxxxx.I have one product id in System Properties, and another that appears in two keys in the registry.
Here's my SysInfo:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: AMD Athlon(tm) XP 2600+, x86 Family 6 Model 10 Stepping 0
Processor Count: 1
RAM: 1023 Mb
Graphics Card: NVIDIA GeForce 6200 , 128 Mb
Hard Drives: C: Total - 103936 MB, Free - 25331 MB; D: Total - 13228 MB, Free - 8921 MB; G: Total - 70605 MB, Free - 11730 MB;
Motherboard: Gigabyte Technology Co., Ltd., nVidia-nForce2, 1.x,
Antivirus: AVG Anti-Virus Free, Updated: Yes, On-Demand Scanner: Enabled
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Feb 3, 2007
My son moved out of town and now wants his copy of Windows XP Pro that he left behind. I have two copies that are idententical except for the product keys. Is there somewhere in Windows that would tell me which copy to send and which to keep? will he be able to reuse this disk to put on a new HD in a new computer? Can he put his old HD in a new computer?
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Nov 30, 2008
I recently had a bad hard drive (It need the windows xp cd to boot) and saw that the problem was bad blocks. I decide to buy a new hard drive and use ghost to clone it. But, now i have the same problem with the new hard drive. After a while, i realize that obviously, if the disk was cloned, ONLY the information that can be copied was transfered to the other one.In conclusion, how can I resolve this issue without using system repair. the problem is that once i use this tool and then IE won't work. at last I had to format the drive.
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Feb 20, 2006
A friend of my daughters has a packard bell pc (4 years old). After ridding various virus from the machine and coming to a full stop they decided to use the restore disc (red floppy) and restore to factory default - all appeared to be going well. Machine froze after telling them to remove the floppy, when it came back to life it requested master cd1, which they dont have and dont remember ever having (bearing in mind machine is 4 years old). What do you think the best track would be to contact packard bell for master disc. I wondered whether my copy of xp home would work with their pc and their code - afterall they have purchased the machine etc. or am I being totally blonde. I am quite happy to reformat for them if this is a possibility but dont want to attempt it if there is the possibility it wont work. I realised xp is one machine one copy but not sure whether this is reliant on code or not.
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Jul 22, 2008
i need a code for reinstallation cd microsoft windows xp home edition including service pack 2
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Mar 20, 2008
Problem with a HP Pavilion t760a with intel 915p chipset and a Puffer-UL8E(PTGD1-LA) Motherboard. Windows XP SP2. I nstalled new Ram (2x1GB) ,tested it, pc worked fine. Then installed a new Graphics card..An ATI Radeon HD 2400XT.Now there is a yellow exlamation mark against one of the "Microsoft UAA bus driver for high definition audio" and the computer if left idle will reboot by itself and load with this message.." the system has recovered from a serious error...etc" and I get an error code 12 message.."windows could not find enough resources ....disable something else to free up "(something like that)
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Aug 14, 2005
just rebuilt my computer and it seems to freeze about every hour while playing WoW online.I am using on board sound on an ASUS K8V-X with a Sempron 3000+.In checking my event logs, the application lists the following errors at corresponding times to the system freezes. By freez, I mean I can't alt tab out of the program or get the system to recognize any type of input. I have to do a hard reboot every time.
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Apr 19, 2007
Computer has a bad virus and am planning on wiping the drive and re-installing windows. Problem is that I cannot find my key code to validate windows. Is it somewhere on my computer?
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Jun 13, 2005
STatus code 1073741819. System Says it will shut down at aprox a few seconds.. and shuts down i need some serious help on this issue. to be more specific i have REformattedd the harddrive and reinstalled windows XP and im getting this status code for shutdown.
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Jul 22, 2005
My friend has a laptop with XP Professional installed. It was bought 2nd hand with no discs. Can he install XP Home Edition and use the Product key on the base of the laptop,or is this key only for Pro.Failing that can he use a new XP Home Upgrade to go over top of the Pro Edition?In case anyone is thinking the obvious, it isn't stolen. He just wants to wipe everything out and put on the laptop what he wants. I was thinking of using my XP Home for the job.
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Jan 31, 2006
Everytime I seem to connect to the internet my computer freezes and I have to restart (physically press the reset button) my computer. I am using windows xp. At times the following message appears "C Windows/system 32/lsass.exe terminated unexpectedly with status code 1073741819 system will now shut down and restart" I dont know if the freezing and restarting are linked faults. I have run several antivirus software and Ad-aware but the problem still persists.
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Sep 27, 2005
My Toshiba notebook won't boot. I have tried starting in last known good configuration and safe mode but I keep getting the same error. The OEM toshiba recovery CD won't let me do a sytem repair. The computer had been working fine and when I restarted it, it came back with this error. Please help I don't want to have to do a complete reinstall and wipe out my data
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Nov 26, 2006
I need to find the product key for my Win98 that was originally installed on my system. It nows has the Win XP upgrade installed, several years ago. I can get the product key for the winXP no problem but cant get the 98!I did use the Belarc advisor but it only shows the XP stuff!
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Jun 2, 2010
Today I went and bought a new hard to install xp clean but only to find out Microsoft wouldn't accept my product keys which for some reason they have blocked . I never thought a retail version could be block . I call Microsoft to find out why my keys are being blocked . I was told that I was trying to activated it to many times in one day , or something like that , which really wasn't the case . I really never got a straight answer as to why . So now my retail version is no good to use .
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Aug 12, 2008
I read somewhere here how to fix the fact that my system restore does not work, nothing happens if I click on a previous date. I don't know how long this has been going on because I don't think I have used it for a long time. I have Mcafee. I saw a thread here whoch I can't find again because it was a single thread from a Google search. After following instructions I noticed the date was 2004 and it was for Windows ME. It said something about going to windows explorer and finding a certain file "system" which isn't in XP.
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Aug 8, 2009
When I get to the page after starting my computer by tapping the F8 key my computer goes to the webage where the page is covered with sentences. I wait and wait for it to go to the page where I can go to the webpage where I can use my arrow key to go up to my "safe Mode" and hit enter. For some reason my computer stops at the full pages of sentences. Once I would get into safe mode and proceed to System Restore my system would let me go back to a date when my computer was working properly.By the way if I use the regular method of Systyem Restore it goes through the process and at the end I get a message your computer cannot be restored to an ealier date, try another date.
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Feb 2, 2009
Turned on my computer last night it said:Windows could not start because the following file is missing or corrupt:WINDOWSSYSTEM32CONFIGSYSTEM. You can attempt to repair this file bystarting Windos setup using the original setup CD-Rom. Select 'r' at the first screen to start repair. Hoever I don't have the original disk, because it came pre-installed. It is an Acer, using Windos XP Home Edition.
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Sep 14, 2009
How I do a system repair?
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Aug 1, 2005
I have just installed some anti virus software and during installation I got messages saying my registry had been damaged and i should log onto such-and-such site to download repair software and run it on my system. I am suspicious that if I do this I am exposing myself to total destruction. One of the messages has just popped up again and the site it directs me to is FixReg32.com.
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Aug 24, 2005
Problems started was when i updated my Zone Alarm firewall, windows works absolutely fine no problems what so ever, then next time i reboot it does the same, this time problems are non-stop until about 10% then fine from there on in, then when it finishes repairing the drive it gets stuck at repairing unreadable security descriptions date stream.
It also said whilst recovering orphaned files insufficient disk space to recover lost files. It stopped for a while then carried on. After scan disk it restarted and wouldn't load windows, just got stuck on windows loading screen forever, eventually 15+ minutes i pressed reset as there was no disk activity.
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Aug 2, 2008
Spybot Search and Destroy had finished scanning my computer (Dell Dimension e520 running Windows XP service pack 2). I then clicked on it to fix the problems it found, and started doing something else on Tradestation. A short time later, a message popped up on my screen that I had never seen before. It basically said there was a system fault, that my computer was going to reboot in 60 seconds, and that I should save all my work. The only thing I remember about the message was that it said something about "NT" system fault or error fault or something like that and a timer counted down from 60 seconds. There was no way for me to cancel it. A separate message from Spybot also popped up. I don't recall what it said other than it asking me if I wanted it to start automatically before everything loaded up the next time I started my computer because of something it had found or that had occurred. But I wasn't able to click OK before the time ran out because I was too busy trying to figure out why I was getting these messages and save my work at the same time.
My computer then rebooted. However, while Windows was loading, it stopped and gave an error message stating that a particular file (hal.dll) was missing or corrupt. On my computer I have the hard drive partitioned into two drives, C: and E:. Both have Windows on them, but the E: drive is the main drive. When I reboot my computer, it asks me from which drive I want to start Windows. If I don't choose one, it automatically selects the C: drive, which is the one I always choose anyway. When I got the error message above, I inserted my XP CD, rebooted the computer, and booted Windows from the CD so I could try to repair it. I chose the repair option instead of the clean install option because I wanted to replace what I thought was just one missing or corrupt file. The software went through the process of what looked like a clean install, but I didn't think anything of it because I've used the repair option before and I seemed to recall this being the case and everything working out okay after it was done.
However, when my system rebooted automatically after the "repair" was done, and I chose to boot Windows from the C: drive, Windows loaded up as if it was a brand new install. Everything from my normal start up configuration was gone: all of my icons were gone, none of the programs that normally run on start up were executed, only one monitor of my multimonitor set up my four monitor setup was being displayed, etc. In addition, almost all of my devices were labeled as unknown devices in Device Manager. My cable modem wasn't recognized so I had no Internet connection (I'm writing this from my laptop, which has a wireless connection to the modem). When I looked at my directories, they all appeared to be intact along with the files they contained, except all of the files in the My Documents and My Pictures directories were gone. I suspect all of the files in other directories that are created when Windows is installed are probably gone as well. When I compared the Windows directories of the C: drive where the "repaired" install occurred and the E: drive, with which I had done nothing, I realized that I wasn't missing just one file, but several hundred files across multiple directories in the Windows directory on the E: drive. When I rebooted again and tried to start Windows from the E: drive, I got the same error message while Windows was loading that I got before I "repaired" Windows on the C: drive.
I called Dell tech support, but the person I got said he couldn't help me because Windows XP wasn't installed on the computer when I bought it. He seemed to imply that he knew the solution to my problem, but wasn't willing to help me at all because it was coporate policy, even after I pleaded with him that I was desperate. Oh, he was more than willing to help me if I had a problem with DOS, since that's the OS that came with the computer. After I begged him to help me, he actually had the nerve to snicker while he repeated like a corporate bot that he was very willing to help me with any DOS problems, as if this was a laughing matter. After that, I tried calling Microsoft, but they were closed. Is there any way I can restore my system to the way it was before all this happened? It will take me forever to figure out how to reestablish my Internet connection, reinstall all of my hardware (I didn't even get any "found new hardware" messages when Windows booted after my "repair") and software and then reinstall any upgrades to those. I am in dire straits here.
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Jul 8, 2008
All of a sudden I am getting this message when trying to start my computer:Windows could not start the following file is missing or corrupt:<windows root>system 32hal.dlPlease re-install a copy of the above file I have tried to reboot the computer by using the CD to repair the damage. I insert the CD and try to start from there. It starts loading files, and then a window comes up with the following options:Windows XP home edition set up. The following list shows the existing partitions and unpartitioned space on this computerTo set up windows XP on the selected item, press ENTERTo create a partition in the unpartitioned space, press c To delete the selected partition,
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Mar 10, 2008
My PC was in an endless boot cycle, so I stuck in the XP Pro nd ran a windows repair, everything looked to be going great All programs are installed in my C:Programs folder (some work, the ones that need say a Java plugin will not, games etc will) but they are not in my start menu listings, it looks like it is a fresh install.If I go to my documents nothing is there, but if I go to C:Documents and SettingsAdminMy Documents they are all there. On noticing this, in the same folder there is a user called "Admin.PAL" which is where my My Docs seems to be stored now
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Sep 1, 2007
there is a GENUINE XP PROFESSIONAL CD with it's case. But neither the case nor the CD has the product key on it. So I am not able to install it on my new HD. Is there any way to install this XP PROFESSIONAL without the product key or get the product key somehow?
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May 7, 2007
I have tried FIXMBR, FIXBOOT and now trying to reinstall using the guide in another thread. I do not get the same R option when I get to the SETUP screen. It looks to me like it will fresh install XP and wipe everything. Originally I was getting missing SYSTEM file and boot stops. I found what I thought was the SYSTEM file and put it into the directory but it still will not boot. I just get another new error.
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May 23, 2005
Is it possible for me to use the system repair tool (the one that comes up when you boot from the Windows XP CD and press R at the menu) to format only a specific partition on a hard drive, or do you always have to erase the whole drive.
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Nov 1, 2007
I have an HP computer that only has the system recovery disc and not the full xp disc. SP2 came with the install. I have an XP disc just with SP1a can I do a repair install with that and then just install SP2 after?
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