SP3 Won't Install. Ftp.exe Is Running Error Message
Nov 19, 2008
I am trying to install Service Pack 3 on a friend's laptop that is running XP Pro. It has SP2 installed on it. The error I get is: c:/windows/system32/ftp.exe is open or another application using it (or something like that). I ran the task manager and could not locate any running process or application that is obvious using ftp.exe.I did find the file in the system32 folder...but that's it. I have considered renaming ftp.exe something else temporarily but it says I don't have authority to do so or that is maybe already running. I am running another virus scan on it now. The computer has AVG 8.0 on it for anti-virus. I have run lavasoft's adaware too. I have also tried to install this in safe mode, but that didn't work either.
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Jul 16, 2005
I can't install norton antivirus 2005 , basically what happens is that when I run the install.... it doesn't start anything and I get a message saying that an installation process is already running... I have attached a pic with the explanation of the situation.
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Mar 12, 2005
In Win XP when I try to load all my older C.D. programmes, I get Error Message:- 16 Bit Windows Sub System. C/WindowsSystem 32Autoexec.N.T. The System File is not suitable for running MS-DOS and Windows Application. Close to terminate aplication. Having looked up other methods of resolving the problem I still can not get any results.
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May 20, 2007
I am running Win XP SP2 on an HP Pavilion a350e desktop. When I boot up I am getting an annoying message... "Windows - No Disk" "Exception Processing Message c0000013 75b6bf9c 75b6bf9c 75b6bf9c" I can click Ignore and my PC seems to work fine. How can I get rid of this once and for all??
Logfile of HijackThis v1.99.1
Scan saved at 2:24:22 PM, on 5/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe.....
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Apr 27, 2006
I am running a Dell 4600 with Windows xp Home addition. When i tried to install a new program, i get an error that my Windows Installer is not working properly.I don't know what could of caused this, but when i tried to do some of the Windows updates, they would not intall either.
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Jun 22, 2008
I have three XP computers (described in my profile). On one SP3 installed fine right away. On the newest one, after much trouble and with the help of others, I got everything to update and download:On my system with XP Home, I get the following error message when I go to the update site and SP downloads fine but fails to install and gives the same error message as follows: "The file c:windowssystem32smss.exe is open or in use by another application. Close all other applications and then click retry."No other applications are ever running when this occurs and I am baffled by it. Anyone got any ideas how to fix this?
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Mar 7, 2005
I have been trying in vain to intall my new mp3 player and have been on their help line for 3 hours. I get the following error message 1324 the path to my pictures contains an invalid character. Then I receive a message: c: windowssystem32xvwizard32.hta
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Jul 10, 2007
I am working on a Gateway solo 9300 and installing xp. there are no peripherals attached. I am receiving the error INSTALLATION FAILED D:I386asms. It is telling me: the file "asms" on windows xp home edition service pack 2 cd is needed. Type the path where the file is located and then click okay.I enter d: ( my cd drive) and nothing. it says: globalrootdevice cdromoi386 in the path line. nothing. I have read as many posts here as I can and it is stopped in the middle of the installation at 39 minutes waiting for me to become an instant genius and solve it.
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Jan 22, 2005
i bought a mobo and cpu combo at frys. built my pc up. tried to install windows. but i got an error message saying "if this is your first time getting this error,, please restart the installlation.if the porblem persists, please uninstall any new drivers or remove any new hardware." so i tried a bunch of stuff. and finally i got a new mobo and cpu. windows installed fine; then i tried installing world of warcraft. it froze in the same exact place everytime on the 3rd disk. after the 3rd time of restarting my pc because of this lock up, my task bar was gone. i tried restarting my pc many times, but no task bar. i tried installing windows again and i got the original error message i got on the last time i tried to reinstall windows. (by the way, before my task bar was gone and everything, i cliked on my computer and looked at my ram. it said 256mb of ram. i have 512mb stick!).....
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Nov 14, 2006
2 SATA Raid hard drives with striping.I'm having problems installing Windows XP Pro on my machine. When we first started to install the OS on the machine, I kept getting a blue screen error message before it boots into setup saying ERROR 0X0000007B. And then after that it started showing up book disk failure. Instead of SATA we tried just one EIDE HD, we switched memory, new cables, new powersupply, we switched the vcard. And just recently we finally switched the Motherboard. Now when we boot off disc we get an error message saying "boot disk failure". So we ran a boot setup windows xp floppy. It gets all the way to where it asks for "please insert windows xp installation cd" and when I do it doesnt recognize it but I hear the CD spinning. We've switched out the CD-roms with 2 different ones and still can't get any progress.
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Mar 30, 2008
When I try to install Java, I get the following error message:Error 1304.Error writing to file C:Program FilesCommon FilesJavaUpdateBase Imagesjre1.6.0.b105 patch-jre1.6.0_05.b13launcher.exe. Verify that you have access to that directory Well I go to that directory and double-click it, and I get the following messsage:Windows cannot access the specified device, path or file. You may not have the appropriate permissions to acces the item.
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Jul 12, 2005
I get an error message everytime I try to open a link to repair install xp.
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Oct 19, 2007
I have recently had to reinstall my PC from scratch. I bought a new WD Raptor 150GB as my main hard disk, my old 320GB Hard Disk that I used for my old install has been plugged into the second SATA port, and I have a 500GB Western Digital MyBook for extra storage and backup.Recently the new setup has been acting up worse than the old setup. These problems aren't regular but they occur in clumps -for example I would have to restart the system at least 4 times before I get a stable platformproblem includes the error message of General Host Services Has encountered an error etc along with the option to send an error report.
Sometimes its different programs that crash, including NOD 32, Media Center Receiver Service, CLI (which I think is something to do with my sound card) and other random programs including HMI, SVCHOST. When one or all of these programs crash one after the other, the entire system slows down and becomes practically inoperable. Invoking task manager doesn't help either as it takes a good 10 minutes to appear.
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May 7, 2006
PC wont boot up any more , it says there could be a currupt or missing file , it says its config system and says it might be able to repair the file using the install disc. i have a System Recovery CD-ROM
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Aug 12, 2008
I'm running Windows XP SP 2 and I get an error message whenever i connect my blackberry curve to the computer. if the usb device is stopped, it will go away, but other than that it won't disappear after clicking cancel. if it helps, I installed the roxio media manager only yesterday, when the error first came up. Its name is Exception Process Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6b
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Apr 11, 2006
Every time I switch on my machine and try to connect to the internet, I get a dialogue box: Web page is unavailable while offline. To view this page, click connect. When I click connect, I can view the page and don't get the error message again until I switch off the machine. Why does this happen?
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Jul 8, 2008
I just installed sp2 but forgot that there was a third service pack. Started the install sp3, 2 or 3 hours later. It appears to be stuck on the stage of "running processes after install". I have gone all over the internet looking for a proper answer to what I should do.I have terminated a few processes that are not needed at the moment. e.g. Google Toolbar something something, iTunes Helper and iPod service. I feel the solution is to end a certain process somewhere but have no idea which one. The cancel button is also grayed out and I am updating through windows update.The computer is not completely frozen. I can still open other windows and move the mouse.
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Feb 28, 2008
I am running XP Pro and it is very slow, I had a message from Mcafee that I had a vundo virus. When I am on the internet it is very slow and I have window screens open in explorer that dont open all the way and I get message.
I have attached a HiJack this log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:53:25 PM, on 2/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesCommon FilesAppleMobile Device SupportinAppleMobileDeviceService.exe
C:Program FilesCommon FilesMcAfeeHackerWatchHWAPI.exe
C:PROGRA~1McAfeeMSCmcmscsvc.exe
c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
C:PROGRA~1McAfeeVIRUSS~1mcods.exe
C:PROGRA~1McAfeeMSCmcpromgr.exe
c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
c:PROGRA~1COMMON~1mcafee
edirsvc
edirsvc.exe
C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
C:Program FilesMcAfeeMPFMPFSrv.exe
C:PROGRA~1McAfeeMPSmps.exe
C:WINDOWSsystem32HPZipm12.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesMicrosoft Windows Feedback PanelWFPService.exe
C:Program FilesMicrosoft Windows Feedback PanelWFPUser.exe
C:Program FilesMcAfeeMPSmpsevh.exe
C:WINDOWSExplorer.EXE
C:Program FilesMicrosoft Windows Feedback Panelwfpasieve.exe
c:PROGRA~1mcafee.comagentmcagent.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesPalmHOTSYNC.EXE
C:Program FilesWindows DefenderMsMpEng.exe
C:WINDOWSSystem32svchost.exe
C:PROGRA~1MI3AA1~1
apimgr.exe
C:WINDOWSsystem32winlogon.exe
C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
C:WINDOWSsystem32
undll32.exe
C:Program FilesMicrosoft ActiveSyncwcescomm.exe
C:WINDOWSsystem32msiexec.exe
C:GARMINMapSource.exe
C:Program FilesInternet Exploreriexplore.exe
C:WINDOWSsystem32wuauclt.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCUSoftwareMicrosoftInternet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:program filesgooglegoogletoolbar1.dll
O4 - HKLM..Run: [70348166] rundll32.exe "C:WINDOWSsystem32ubiojhqe.dll",b
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKUSS-1-5-21-515967899-1547161642-725345543-1004..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe (User 'Elaine')
O4 - Startup: HotSync Manager.lnk = C:Program FilesPalmHOTSYNC.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~3Office12EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:PROGRA~1MI3AA1~1INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:PROGRA~1MI3AA1~1INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:PROGRA~1MI3AA1~1INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~3Office12REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1196486492274
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1196493743468
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:Program FilesCommon FilesAppleMobile Device SupportinAppleMobileDeviceService.exe
O23 - Service: Symantec pcAnywhere Host Service (awhost32) - Symantec Corporation - C:Program FilesSymantecpcAnywhereawhost32.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:PROGRA~1COMMON~1McAfeeEmProxyemproxy.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodiniPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:Program FilesCommon FilesMcAfeeHackerWatchHWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:PROGRA~1McAfeeMSCmcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:PROGRA~1McAfeeMSCmcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:PROGRA~1McAfeeMSCmcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafee
edirsvc
edirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:Program FilesMcAfeeMPFMPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:PROGRA~1McAfeeMPSmps.exe
O23 - Service: Pml Driver HPZ12 - HP - C:WINDOWSsystem32HPZipm12.exe
--
End of file - 7056 bytes
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Jan 8, 2007
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Nov 22, 2008
i had XP 2008 virus/spyware, which I think I managed to get rid of with Malwarebytes' Anti Malware and System Mechanic 7. Now I have a new problem. After receiving a recent download from microsoft, upon restarting, I get the blue screen of death with this message; STOP: C000021a (Fatal System Error) The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000)
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I bought my computer from a shop, and was not given any XP Cd. When i Try to install SP2 i get message Can't Install SP2
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I get to screen that says 'press enter to setup windows xp' or something like that I press enter and get stop message caused by file ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA STOP: 0x0000005(0xE10AD000,0x00000001,0xF80c0413,0x00000001)ntfs.sys - Address F80c0413 base at F8083000, Datestamp 3d6desc1
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