Removing A Spyware File Found In Directory?
Jul 8, 2005
When my Norton Internet Security 2005 runs a disk drive scan it locates a file it identified as Spyware in the Windows Directory. The file name is symentra .exe. I've currently blocked access to the Internet for this file but when it tries to access it just keeps trying relentlessly. Does anyone know if I need this file or is there a way to delete it?
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May 25, 2008
In the registry there are 'Legacy' entries which cannot be removed. Are these needed and if no, can they be removed?
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Sep 9, 2005
I have a computer that runs windows xp pro, service pack 1. I was having trouble with freezing and a whole lot of pop ups, I started a virus scan with anti vir and it deleted a whole bunch of trojan horses, but didn't find any viruses. I installed the free version of AdAware and every time I try to run a scan, it starts ok but after a few minitues it has found about 20 critical objects when it just turns off by itself. I have restarted it several times and it does the same thing. I have downloaded spyware doctor and spybot, but every time I try to install them, it tells me that a dll or some other thing like a scripter cannot install. Can someone tell me why AdAware is quiting by itself and why spybot and spyware doctor cannot be installed.
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Aug 9, 2005
I am having trouble loading software on my computer after removing adwareand spyware. Every time I try to install new software I get the followingerror messag:
C:WindowsSystem32Autoexec.NT. The system file is not suitable for running
MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.
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Feb 27, 2007
My startup time has increased by at least 8 mins
my HJT log is:
Logfile of HijackThis v1.99.1
Scan saved at 11:33:54 PM, on 27/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32csrss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
C:Program FilesCommon FilesSymantec SharedAppCoreAppSvc32.exe
C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
C:WINDOWSExplorer.EXE
C:WINDOWSsystem32spoolsv.exe
C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
C:Program FilesNorton SystemWorksNorton GoBackGBPoll.exe
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:PROGRA~1NORTON~1NORTON~1NPROTECT.EXE
C:Program FilesSpyware Doctorsdhelp.exe
C:WINDOWSsystem32 cpsvcs.exe
C:WINDOWSSystem32snmp.exe
C:PROGRA~1NORTON~1NORTON~1SPEEDD~1NOPDB.EXE
C:Program FilesAlcohol SoftAlcohol 120StarWindStarWindService.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32MsPMSPSv.exe
C:Program FilesJavajre1.5.0_11injusched.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesMSN MessengerMsnMsgr.Exe
C:PROGRA~1TASKBA~1TaskBar.exe
C:Program FilesuTorrentutorrent.exe
C:Program FilesNorton SystemWorksNorton GoBackGBTray.exe
C:WINDOWSsystem32 askmgr.exe
C:WINDOWSSystem32alg.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesMSN Messengerusnsvc.exe
C:Documents and Settings
.chanDesktopVundo Remove ToolshijackthisTJH.exe.exe
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 5.0AcrobatActiveXAcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:PROGRA~1SPYWAR~1 oolsiesdsg.dll
O2 - BHO: (no name) - {61ACC408-B733-482E-BDF1-C020F10014FE} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.5.0_11inssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:PROGRA~1SPYWAR~1 oolsiesdpb.dll
O2 - BHO: (no name) - {C47A9554-195A-4769-9B13-04F15B450A39} - (no file)
O2 - BHO: (no name) - {CF293022-3C24-4843-B47F-4F38D7334F4D} - (no file)
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [osCheck] "C:Program FilesNorton AntiVirusosCheck.exe"
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre1.5.0_11injusched.exe"
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [MsnMsgr] "C:Program FilesMSN MessengerMsnMsgr.Exe" /background
O4 - HKCU..Run: [Taskbar Hide] "C:PROGRA~1TASKBA~1TaskBar.exe" -Start
O4 - HKCU..Run: [�Torrent] "C:Program FilesuTorrentutorrent.exe"
O4 - HKCU..Run: [Spyware Doctor] "C:Program FilesSpyware Doctorswdoctor.exe" /Q
O4 - Global Startup: Norton GoBack.lnk = C:Program FilesNorton SystemWorksNorton GoBackGBTray.exe
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerControl Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_11inssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_11inssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:PROGRA~1SPYWAR~1 oolsiesdpb.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:PROGRA~1MI3AA1~1INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:PROGRA~1MI3AA1~1INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:PROGRA~1MI3AA1~1INetRepl.dll
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:PokerTitan Pokercasino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:PokerTitan Pokercasino.exe
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:Program FilesNorton SystemWorksNorton CleanupWCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:Program FilesNorton SystemWorksNorton CleanupWCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:Program FilesPartyPokerRunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:Program FilesPartyPokerRunApp.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:Program FilesInternet ExplorerPluginsNPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/...x/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb...LStreaming.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1160655278677
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pu...sh/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:PROGRA~1MSNMES~1MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:PROGRA~1MSNMES~1MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - igfxsrvc.dll (file missing)
O20 - Winlogon Notify: mljjgda - mljjgda.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:WINDOWSsystem32WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:Program FilesNorton SystemWorksNorton GoBackGBPoll.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:Program FilesNorton AntiVirusisPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE
O23 - Service: NBService - Nero AG - C:Program FilesNeroNero 7Nero BackItUpNBService.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:PROGRA~1NORTON~1NORTON~1NPROTECT.EXE
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:Program FilesSpyware Doctorsdhelp.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:PROGRA~1NORTON~1NORTON~1SPEEDD~1NOPDB.EXE
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:Program FilesAlcohol SoftAlcohol 120StarWindStarWindService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedAppCoreAppSvc32.exe
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May 29, 2006
I'm in the process of repair/recovery of my machine (Dell Inspiron 8500 with Windows XP Home, Service Pack 2). I'm following exactly the instructions in:
http://attachments.techguy.org/attac...chmentid=62075, but a problem has developed. The "software" file (which is the file that the original blue screen error message says is "corrupt, absent or not writable") will not copy to the new tmp directory to create the backup. My understanding from the article is that this backup file (software.bak) will later be used to restore correct settings for various software applications. Since I can't copy it, it appears that I am screwed,
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Nov 12, 2008
computer is running Very Very slowly. I have reformated and done a spyware and virus scan.MIcrosoft Windows XP Home and a Broadband connection
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Feb 26, 2007
i been noticing my pc not running as smoothly lately so i decded to run a panda activescan virus scan and it camse up with 5 spyware files and 17 rootkits/hackertools here will be my HJT log and my Panda Log Can you please tell me everything that definately needs to be removed and just some things that i should remove for some reason. thanks what could be the cause of all this spyware/rootkits?,and also what startup items need to be removed,
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Sep 12, 2005
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Apr 29, 2007
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C: Documents & Settings: User: Local Settings: Temporary Internet Files: Content.IE5: 3I1TVRX8, 4NM0HAS5, 7D8UQMOE, index.dat
Also I'm concerned by this message that keeps coming up saying Browser Help Objects have been detected - The following BHO has been added to your system: {BDF3E430~B101~42AD~A544~FADC6B084872} and I can either remove it or keep it. I ran a program called BHODemon to check it out and it found several BHO's but they were all legit. Could this all just be from a conflict from having SpywareGuard and Spybot both on my machine? Spybot seem to be going crazy asking if I want to change things. I can't stop them from popping back up when I close one another comes up. The error messages are always different too which is really confusing.
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Oct 26, 2006
I have a laptop, and a file named 1.tmp has appeared (how or why I do not know) in my c/windows/system32 folder that throws up an error message window saying it cannot find the program to run the tmp file, and that appears on my screen every time I log on.So; I thought I could simply go into the sys32 folder and delete the 1.tmp file by putting it in the trash can, as it obviously does not belong there.BUT it will not let me, if I try I get an error message telling me I do not have access or the disc is full even when I use the administrator level so now I am completely at a loss and I do not understand.
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when accessing any application or programme from my hard drive I get the following error message "The file or directory c: is corrupt and unreadable. Please run chkdsk utility." I then click to get rid of the error message and the utility works fine. I have run chkdsk several times but it does not shift this error message.
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Jun 21, 2005
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Sep 1, 2008
I use a batch files for various maintenance stuff.Get this: When the batch file (.bat or .cmd), is in ONE PARTICULAR DIRECTORY, the defrag command in it echos endlessly, but doesn't execute. Even if the batch file contains only just the one line.If the batch file is in any other directory, it works fine. Of course, I keep all my batch files in the same directory ("C:Program FilesBruce"), and I can find nothing anywhere in Windows that should cause this directory to be any different than any other. Addition a few minutes later: Now the simple one-line batch file will sometimes work, sometimes not work, when in other directories. This is weird.
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Aug 8, 2005
I am trying to write a batch file to strip the 4 leading characters from the
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Aug 31, 2006
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Jun 17, 2005
I really need some help here. I have a second HD with no OP system on which I just use to store most of my music, pics, documents etc. The problem is when I click on one of the folders (my most important one I get the message "file or directory is corrupted and unreadable"I really need to get to this folder,
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Oct 3, 2010
the file or directory C:\windows is corrupt and unreadable If I restore factory settings will this fix problem? I've run chkdsk utility a million times with no luck
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Mar 20, 2007
I read the advice to start in safe mode to delete files that gave the errror message cannot delet file - source file not found. They wouldn't delete in Safe Mode either. I am trying to delete mp3 from my c drive because I have an external disk where I have my music library. I can delete them one at a time without getting the error message but not a bunch of them. Some of them I have been able to delete in a bunch.
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Dec 10, 2004
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Aug 19, 2010
Moving Files comes with error: The directory or file not be created
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Mar 30, 2005
I dont know when it started, but almost exactly after a week or so of me using this machine, it comes up with a The File or Directory C: is corrupt and unreadable. Please Run the Chkdsk Utility. error.I always try and run checkdisk, but then it comes up with the exact same error trying to load Checkdisk.
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