PC Hangs When Connected To ISP

Apr 13, 2005

I am using Windows XP Home on my laptop and XP Pro on my desktop, both connected by a lan. When I connect to my ISP, and the 'Connected' Icon appears, (using either PC's modem) The connected PC hangs or freezes for up to 13 minutes. I can move the mouse pointer around, but no clicks of either mouse or keyboard appear to have any effect, not even CTRL+ALT+DELETE.After some time the programs I have been clicking on do appear and the problem seems to have gone, until next time I restart the PC and connect via modem.This is only when using modem connections. I have no problem with broadband, and it makes no difference whether or not I am connected to LAN. I am using Norton Antivirus, my definitions are up to date. I have also connected to 2 Internet sites who scanned my machines for viruses but did not find any. Any ideas? Obviously the problem does not seem serious but it is very annoying to have to wait 10 or more minutes every time I connect, before I can go anywhere, wouldn't be so bad if I could play a game while waiting, but as I say, nothing works during this time.I had posted a similar thread on the Internet and e-mail section, but at that time I thought it was just the Browser and client would not start. I have since noticed that it is everything.

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