Machine Went For Toss After Symantec Client Remote Install
Oct 12, 2009
to start with I was using TeamViewer to remotely install symantec client 9.0 on my. Papa's laptop -winXP. The AV successfully installed and then the issue started when it was updating itself. all of a sudden the machine hanged .. never to recover! When hard booted the machine booted up but the start button nevr came and all the desktop apps were just small boxes! Recovery Steps that i took: I booted the machine in the safe mode and tried to uninstall the symantec but the windows installer does not run in safe mode !!
tried to follow a tutorial on the web to create a registry entry : To create a Registry entry, open command prompt ( Run->Cmd). Type the following command in the Window- REG ADD HKLMSYSTEMCurrentControlSetControlSafeBootMinimalMSIServer/VE/TREG_SZ/F/D %Service%. then "net start msiserver" to start the windows installer to install/uninstall app in safe mode. unfortunately it din workout i still get error 1084 “the service cannot be started in the safe mode”.
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configuration symantec client firewall
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