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Apr 28, 2009

Windows Installer was not functioning,among other problems, followed Dell troubleshooting guide to reinstall XP using "R" function on Operating System CD so I wouldn't lose files. Apparently worked, was able to log into most-used account. When I went to 2nd account, instead of a fine line in the space one types in password, a blinking black box appeared and keyboard was unable to type in password. Now blinking box appears on all accounts and I can't type in password on any account. Tried using older keyboard plugged into designated keyboard slot, also tried using new keyboard in USB port, neither worked. This is an old Dell Dimension 4600i series with Win XP Home Edition+SP2. Do I need to do a complete re installation of XP, losing some of my most recent files, or does anyone have another solution? Thanks.

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