"Fax Server Information Can Not Be Retrieved"?

May 20, 2005

Windows Server 2003 Standard - Fax Services & XP Home/Pro clients

I installed the Fax Services and shared the Fax on the Win2K3 Server. I was able to see it and install it on the WinXP Home PC. The only time I saw an error was when I was accessing the Send Fax Wizard on the WinXP Home Fax Client PC. As soon as I clicked off the "Welcome to Send Fax Wizard" intro page I got the message: "Send Fax Wizard", "Fax server information can not be retrieved" The Local Fax (Modem) works fine on the Windows XP Home/Pro PCs and the Windows Server 2003 PC The problem is the Windows XP Home/Pro PCs can not send a fax to the shared fax on the Windows Server 2003 PC. I noticed that on XP Home/Pro PCs in the Fax Console there is a red "X" in the middle of the status bar at the bottom.

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Aug 15, 2005

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