Dell Support Two Hard Disk Issue
Jul 20, 2005
I had my Dell Dimension 4700 and an ancient Compaq plugged into the same Gold series Belkin surge protector. After a storm, the Compaq is fine but the Dell rolled over. I could not even boot from the CD, but, after installing the replacement hard drive, I was able to boot and install WinXP. I want to put my sick disk in as a second drive to see if I can get anything off of it before shipping it off to a data rescue company but Dell says that they don't support 2 hard drives. There is a second bay and a spare jack on the power cable but the data cable goes straight from the otherboard to the disk with no additional plugs on it. Where can I get another one of these cables that has 2 jacks? What is the cable called? Is this even the kind of cable/interface that allows things to be daisy-chained?
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Apr 4, 2008
Dell has a problem with some Dell Vostro 200 pc's which involves a black screen just after boot. The advised solution from Dell is to set prefetch to only boot rather than boot and applications. Empty the prefetch folder and in effect not use prefetch as it was designed for Windows XP, Is this a legitimate solution for customers experiencing this problem? I always thought prefetch was supposed to "speed things up". Any suggestions about this? Is Dell just blowing the customers off?
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Dec 3, 2008
can't access help and support from start menu or browser and receive error message (windows can not open help and support because a system service is not running. to fix this problem, start the service named "help and support'). i tried using my dimension resourse cd to no end. what am i missing?
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Oct 4, 2008
i am on an XP operating system on a dell. everytime one of the users logs off, we get the window that says "ending program sprtcmd.exe", and then we have to go and end program manually every time we log off. i read a similar post on here where someone was having that problem, and was told it was related to the dell support center, and they were advised to uninstall it. i tried to uninstall the dell support center, and this message pops up: "Error 1306. Another application has exclusive access to the file c:/Documents and settingsBarbLocal SettingsApplication DataSupport SoftDell Support CenterBarbstate logssprtcmd.log.
Please shut down all other applications then click Retry"
It will not let me click retry, i have to close out the little window or hit cancel, then it goes through a little more of the "windows configuring", and then i get a little window for "add or remove programs" that says "fatal error during installation" and then that's that. it won't let me uninstall the program! i know this isn't a major problem or anything, but still having to manually click that window everytime i log off is quite aggrivating.
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Mar 24, 2006
In the last 2 weeks I have contacted Dell chat support about problems with my Dell Dimension 4700 PC.I tried the two solutions suggested by tech. support, neither of which worked. I finally stumbled upon the solution late last night. Are others having the same problems with Dell support? They were once famous for their support. Now, it's laughable.
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Dec 27, 2004
I am planning on installing Windows XP Pro w/SP2 build 2180 onto a 300gig hard drive I plan on getting new. So just a quick question, what is the limit on hard drive size that XP Pro supports?
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Feb 28, 2008
If I want to attach second hard disk with the same configuration of master hard disk, then system doesn't show second hard disk altogether or new hard disk begin to malfunction. Such as suddenly begin to give sounds like TICK, TICK TICK. Suddenly vanishes from the 'MY COMPUTER' drives. Suddenly denies to copy paste functions. BIOS shows both SATA drives. But Win XP doesn't load or simply hangs while starting up [booting up]. It happens when I attach second SATA drive with system. If only one SATA is attached, then WIN XP boots normally.
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Oct 15, 2005
When I try to boot the computer I get the message: Disk Boot Failure, Insert System Disk. I have used the manufacturers (Maxtor) Diagnostic software to check the hard drive. Everything checks out except for the BIOS Extension Support Failed. I have taken the ribbon cables and power cables off the hard drive and reseated them. No difference. I can see everything when I use Bart's PE. I have all the files backed up.
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Nov 14, 2009
How do I reinstall Windows XP on my laptop (Compaq V5000 - which is several years old)? The laptop's cd-rom is dead. There is no floppy disk drive. The hard drive has crashed. I have read on some websites that I can make a bootable usb drive. However, I have not been succesful in making a bootable USB thumb drive when the laptop's BIOS doesnt support a USB device to be bootable.The only thing I do have is my desktop computer (which is working fine) and a USB external case for the laptop internal hard drive.
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Jul 4, 2010
recently bought SATA 3.0 hard disk(samsung)and i forgot if my motherboard support this hard disk,after checking it only supports 1.5 SATA.I visited samsung website on how to force my Hard disk to run at 1.5
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Sep 15, 2009
I have created a Bart PE bootable XP cd. I can boot into windows using this CD I would like to know how to copy the data in my hard disk to pen drive or flash drive.
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May 1, 2007
It says that TOTAL SIZE = 39 GB And Free Space = 5 GB Which means that the size of all files on C is 34 GB But when I select all files including Hidden files and Right Click> Properties, its size of all files is only 27 GB.I did clear recycle bin and disk defragmenter C, but still the same. So why is that?
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Jan 8, 2009
I am cloning my existing hard drive in my laptop (sata) to an external hard drive (pata) in preparation for installing a new larger hard drive (sata)in the laptop. Can I, or how do I transfer the cloned data from the external (pata) to the new internal hard drive (sata)? Thanks in advance and I apoligize if this is a rudimentary question as this is my first time attempting something like this.
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May 6, 2005
I can not access hard disk properties because Windows Explorer hangs whenever I Right click on a hard drive icon. I am running WXP pro SP2 completely up to date with updates.
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Jan 10, 2006
A few days ago my hard drive crapped the bed so I bought a new one. I was wondering if I should do something different than what I was gonna do. I have the original Dell Windows XP SP1 cd that came with my Dell computer. I am going to install it on my new hard drive. After I do this should I go to www.microsoft.com and download the SP2 or should I do something different altogether? I just wanna make sure I have all the windows security updates on the new hard drive.
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Feb 27, 2007
if someone could tell me how to format windows xp home edition from the bios and not using the xp disk. I have already tried right clicking on drive c and selecting format but the message says windows cannot format this drive. Quit any disk utilities or other programs that are using this drive, and make sure that no window is displaying the contents of the drive. Then try formatting again.
So I closed all open programs that I could but still no luck. Then I tried the format from running the run command and typing format c:but I get this message format cannot run because the volume is in use by another process. Format can run if this volume is dismounted first. All open handles to this volume would then be invalid. would you like to force a dismount on this volume? (y/n) so I type y for yes and hit enter then nothing
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Jan 28, 2005
I upgraded my server, basically all I kept was the two hard drives from the old machine. The one hard drive is for the system files (~13GB) and the other is for storage, user files, etc (~160GB). I figured that then I reinstalled Windows 2000 Server on the System disk, I would just have to assign the other disk a drive letter and be on my way. Instead, in the disk management console, I get "Disk 1 [the 160GB) Dynamic Unreadable" I can revert to a basic disk, but it says I will lose all my information. It is imperative that the data on this disk be recovered.
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Jun 4, 2008
I am facing two problems with my lap top hp campac presario 2100.
1.The loptops battery to be changed. I dont know how many batteries are there. Any cmos battery there like any other pc. Pl advice. What would be the cost. and the model number . The hard disk requires replacement. I want to know the model numberor exact type of hard disk would be fit in. and the cost thereof.3. Windows xp home edition has been preloaded in the laptop. How to take a copy of the os and copy in the new hard disk. I have the serial number etc for the OS.
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May 23, 2010
i have a dell deminsion 4550 i was given. it has a pentium 4 2. 4GHZ sounded like a good machine. nut it's not i wanted to put in a newer hard drive with xp pro just like the original and it won't boot. the original was 30GB the new is 40 (40 the max for the machine?) the origanal is from 2002 the new from 2005 both maxtor diamond max 3.5 series. there online support for sayed it wont work. i know i tried but this is wired becuse almost any other computer you can put in a hard drive and it will boot
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Jul 9, 2005
My son has a Dell desktop 2.66 ghz. It has XP home on it. I have reinstalled XP twice but it does not come up to reformat the hard drive. At the partition stage it says nothing about formatting. I cannot delete the main partition. How can I format the harddrive? I am using the Dell version of XP that came with the computer
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Mar 24, 2006
I need to reformat my friend's Dell Inspiron 700m laptop. But when she ordered this laptop, the order didn't come with any window installation disc. If I am not mistaken, isn't Dell do provide the installation disc to the customer? Anyway, I wonder is there anyway we can download the installation program from Dell website? If so, how do we do it?
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Aug 15, 2008
Last week i installed windows XP Pro on my desktop. It has a 250GB hard drive which has 1 partition (C drive only), NTFS offcourse. I did not format it while installing windows as it has lots of stuff in it. There's over 50GB free and i�ve been removing a lot of stuff from the hard drive to make up some space but in windows i get an error message that i don't have enough disk space, the disk cleanup utility runs cant free up space and i can not install or copy anything in the hard drive. I've noticed that when i deleted some file holding (or not) the shift key the free size goes lower although the files are being deleted from the hard disk.
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Dec 28, 2005
Hey, have built a new pc, but am using the same hd as my old one, when booting i get a "disk boot failure insert system disk and press enter" however when i press enter it boots up, not really a big problem just annoying and i wonderd if anyone could help get rid of it.
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Sep 12, 2006
my dad's hard drive crashed and so he has just bought another, now he needs to reinstall Windows XP Home but unfortunately he doesnt have a disk as its an HP machine and a disc was never supplied, the operating system was already on the computer and the option of making a recovery disc was available but he never actually undertook that option So he needs to get Windown back on his computer, he has the serial sticker on the side of his machine, he rang up HP and they said the machine is not in warranty - they cant send him a replacement disc
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Dec 1, 2005
I always have errors reported on my hard drive, even after chkdsk /f and /f/r."Freespace marked as allocated in the volume bitmap". Why does it never go away? Windows XP Pro with all of the updates. Machine runs fine.
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Mar 7, 2007
I just tried to install a new hard drive into a dell dimension 8100. It appears the motherboard is shot and so I am just going to use this new hard drive for storagew and I just want to remove XP off of it. Is it best to FDISK and if so how do I do that on XP? Is it the same as on the other operating systems or is there a better way?
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Feb 25, 2006
i want to format my hard drive , i do have dell inspiron 1150 laptop
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Jul 13, 2010
Replaced old wd 160gig serial ATA HD with WD5000AAKS sata HD on Dell Dimension 4600. When trying to install XP, get error: filei386halaacpi.dll could not be loaded. The error code is 7.
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Sep 2, 2005
Used to use Barts PE on a Windows XP system that had IDE drives. Created a new one since I was getting an error on my new Dell System with Windows XP PRO. Said it could not find a certain .in file. So I created a new Barts PE using a Windows XP Pro CD with SP1 and a blank CD to write the ISO image. After rebooting with Barts PE CD with ISO image, it looked fine and booted okay into Barts PE---BUT---it could not see my hard drives.
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Sep 21, 2008
I was running XP professional but got hacked or a virus and did a complete hard drive wipe out and then installed XP home. Now it does not find, or is having a conflict with, my ethernet controller, audio device, system management bus and VGA. I can probably download updated drivers for the other things if I can get it to load a driver for the ethernet, but since I can't, I am pretty well screwed. I would appreciate any help from anyone who is at all familiar with the Dell Dimension 2400.
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May 17, 2010
I will try to make this brief. I have a dell dimension 2400 that the hd went down. I have a like new IBM drive installed, the bios recognizes it, however, I cannot get the computer to re-install the cd that i have from dell to reinstall xp. i have the boot sequence to start with the cd, however all I get is press f1 to try again, for f2 for setup.
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