Cannot Load In Safemode
Dec 8, 2008
Mine is actually a spyware/virus issue but this forum seemed the more appropriate place for this particular set of problems.I'm working on a friend's computer (HP Pavilion ze5400). Windows will load normally but it is impossible to do anything useful from there for a number of reasons:RUN is not accessible. It does not appear on the start menu and pressing windows+R brings up a message that the feature has been disabled by the administrator.The control panel is not accessible for the same reason.Task manager? Nope. Disabled. RegEdit will not load even when manually found and executed through explorer...again, disabled.and of course, the username I'm using IS the administrator. Fun things, eh?Safemode starts to load then hits a BSOD that I can't read because the computer immediately reboots so the error only flashes for a fraction of a second.
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Nov 2, 2005
I try rebooting but it always shows up in safemode.Although it appears when rebooting to be in normal setting because I don't see safemode checked in start up.
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Sep 14, 2007
Hi! I've been working on a friend's kids pc that had 250+ viruses on it and it would only boot in safe mode. I removed the viruses, and attempted to run chkdisk/f, the system said it had to reboot to complete chkdisk, I rebooted and forgot it would only boot to safe mode and now it hangs at loading the mup.sys driver. I'm unable to get back into safemode or anything. I was able to launch the emachine recovery cd, but all I could get to run was ghost, and it advised running chkdisk cuz the drive has errors, I'm stuck, should I try and use my pc's winxp disk and try the recovery console on it? At this point we're ok with formatting and starting over anyways.
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Dec 7, 2006
I am new to this forum, so plz bear with me. I have the same problem as a previous poster with win xp. I was attempting to repair a flooder virus in my winlogon file(I know now it was an AVG glitch) and when restarting the computer my system went into a continuous start up loop. When I attempted to repair the os by replacing the file using the XP Cd; the computer goes into safemode, I get the error "xp setup cannot run under safemode", and the system reboots (repeating the process over and over).I don't want to do a clean install of xp. I've searched the web for hours trying to get answers and nothing.
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Apr 29, 2007
my computer restarts continuously and I can't get into safe mode! I tried pressing f8 and going to safe mode or the last known good config, but the computer just restarts all over again..
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Jan 22, 2007
My PC (Win2000) will run in safe mode, but in normal it just gives a blank screen, it plays the windows startup music but its not the same. I don't know where to start.
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Sep 18, 2006
Stop c0000135 {unable to locate component} This application has failed to start because winsrv was not found. Re-installing the application may fix this problem,
But you can't get anywhere on the computer, I tried tapping F8 to get to safe mode if it would let me but it keeps saying keyboard failure. Is there something else I should tap for a DELL computer to get to safemode?
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Apr 12, 2006
First my computer was cutting off in the middle of any program. I decided to delete everything on the drive and reformat it and reload windows xp. While trying to load windows xp it would load the set up but when going to load files it locked up everytime. I tried also loading windows 98, 95 and they too locked up. At one point it said I had a virus in my boot sector and at another time it said I had a virus in my RAM. I got a program called PC Beginner to help partition my drive and redo the MBR. I can partition the drive and format it but windows still doesn't load. Now I wonder if there is a problem with the mother board and I have a dual bios board, I was wonder if there is a program loaded in the dual bios that may somehow causing my problem. If so what can be done to clear the problem? How can I get windows reloaded?
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Aug 10, 2005
I was having disk partitians when I was trying to restart and run safe mode.Instead, I went to run, config and clicked on safemode in there under one of those INI tabs and now my PC will not boot at all. I have no Xp start up disk either. So I am unsure how to get my pc to boot at all now Can anyone suggest how to get my PC to boot backup? Anyone send me in the right directions or send me a way to get some files?
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Mar 25, 2005
I reformatted my drive. I performed a clean install of windows xp. My drive has already undergone a FIXMBR All hardware not essential for a working computer are not connected. Only my harddisk, Geforce4, processor, and RAM are connected.When I let windows xp professional boot normally or in safe mode, i randomly get one of the following.pci.sys missing or corrupted, use recovery console to.asapnp.sys missing or corrupted, use recover console to.or boot into black screen, computer dies.
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Jan 9, 2007
I recently had troubles getting my Lite-On optical drive to run in DMA mode. I updated the JMicron drivers for it and it was working fine. I don't know if this has anything to do with it but the JMicron update had two options, one for SCSI and one for Standard IDE. I did the first one and everything was working then I did the second one and now XP won't start. I don't know if it is just chance or what. XP just keeps restarting after the logo with the status bar. I have tried unchecking the "Automatically Restart" under system failure options to see if there is a blue screen but it still just restarts. I have also tried a system recovery to back a week ago to no success. When starting in safe mode and loading drivers a message comes up that says "ESC to cancel loading SPTD.sys" or something like that. I don't know if that has anything to do with it either.
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Jan 25, 2006
I have noticed a few things missing, the last 2 bolded out I know aren't of any importance but, the first 2 I am not completely sure of.
Logfile of HijackThis v1.99.1
Scan saved at 12:09:16 AM, on 1/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesCommon FilesAOLACSAOLAcsd.exe
C:Program FilesCommon FilesAOLTopSpeed2.0aoltsmon.exe
C:WINDOWSsystem32cisvc.exe
C:Program Filesewido anti-malwareewidoctrl.exe
C:Program FilesSunbelt SoftwarePersonal Firewall 4kpf4ss.exe
C:WINDOWSSystem32 cpsvcs.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32oneLabsvsmon.exe
C:Program FilesSunbelt SoftwarePersonal Firewall 4kpf4gui.exe
C:WINDOWSExplorer.EXE
C:WINDOWSSYSTEM32USRmlnkA.exe
C:Program FilesNetropaMultimedia KeyboardMMKeybd.exe
C:Program FilesCommon FilesAOLACSAOLDial.exe
C:Program FilesPC Tools AntiVirusPCTAV.exe
C:WINDOWSSYSTEM32USRshutA.exe
C:WINDOWSSYSTEM32USRmlnkA.exe
C:Program FilesMSN Messengermsnmsgr.exe
C:Program FilesYahoo!Messengerymsgr_tray.exe
C:Program FilesNetropaMultimedia KeyboardTrayMon.exe
C:Program FilesNetropaOnscreen DisplayOSD.exe
C:Program FilesSunbelt SoftwarePersonal Firewall 4kpf4gui.exe
C:Program FilesPC Tools AntiVirusScanningProcess.exe
C:Program FilesCommon FilesAOL1130470613eeAOLHostManager.exe
C:Program FilesCommon FilesAOL1130470613eeAOLServiceHost.exe
C:WINDOWSsystem32wuauclt.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:WINDOWSsystem32cidaemon.exe
C:Program FilesHijackthisHijackThis.exe
R1 - HKLMSoftwareMicrosoftIn
ternet ExplorerMain,Default_Page_URL = http://www.emachines.com
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://red.clientapps.yahoo.com/cust...//my.yahoo.com
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyServer = http=localhost:1038
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 5.0ReaderActiveXAcroIEHelper.ocx
O2 - BHO: MSProxy Support Dll - {1920E150-5D27-4B95-B60B-D68B78928441} - C:WINDOWSsystem32msprxcore.dll (file missing)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:PROGRA~1SPYWAR~1 oolsiesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:PROGRA~1SPYWAR~1 oolsiesdpb.dll
O4 - HKLM..Run: [USRpdA] C:WINDOWSSYSTEM32USRmlnkA.exe RunServices Device3cpipe-USRpdA
O4 - HKLM..Run: [MULTIMEDIA KEYBOARD] C:Program FilesNetropaMultimedia KeyboardMMKeybd.exe
O4 - HKLM..Run: [AOLDialer] C:Program FilesCommon FilesAOLACSAOLDial.exe
O4 - HKLM..Run: [MBM 5] "C:Program FilesMotherboard Monitor 5MBM5.EXE"
O4 - HKLM..Run: [PCTAVApp] "C:Program FilesPC Tools AntiVirusPCTAV.exe" /MONITORSCAN
O4 - HKLM..Run: [MSConfig] C:WINDOWSPCHealthHelpCtrBinariesMSConfig.exe /auto
O4 - HKCU..Run: [Microsoft Works Update Detection] C:Program FilesMicrosoft WorksWkDetect.exe
O4 - HKCU..Run: [Yahoo! Pager] "C:Program FilesYahoo!Messengerypager.exe" -quiet
O4 - HKCU..Run: [msnmsgr] "C:Program FilesMSN Messengermsnmsgr.exe" /background
O8 - Extra context menu item: &AOL Toolbar search - res://C:Program FilesAOL Toolbar oolbar.dll/SEARCH.HTML
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:PROGRA~1SPYWAR~1 oolsiesdpb.dll
O9 - Extra button: Sparta Messenger - {986CDFC3-0AFC-49ac-942D-2E9CAEE079FC} - C:Documents and SettingsJeremy.KIMMy Documentssprtmessengermessenger.exe (file missing)
O9 - Extra button: Y!mLite - {9B04D939-D9D1-45e0-9FBF-5A31AAF7A68A} - C:Program FilesY!mLiteymlite.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:Program Filesaimaim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSsystem32Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O12 - Plugin for .spop: C:Program FilesInternet ExplorerPluginsNPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Dice Derby by pogo - http://checkeredflag.pogo.com/applet...-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://superbingo.pogo.com/applet/su...-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pogo.com/applet/gre...-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/applet/gin/gin-ob-assets.cab
O16 - DPF: Jungle Gin by pogo.com - http://gin.pogo.com/applet/gin/gin-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://popfu.pogo.com/applet/popfu/popfu-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://peaks.pogo.com/applet/peaks/peaks-ob-assets.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt0_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/pote_x.cab
O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/game...s/y/pyt1_x.cab
O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/game...s/y/sdt1_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/game...ts/y/wt1_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Jigsaw Genius Control) - http://www.worldwinner.com/games/v42/jigsaw/jigsaw.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6F6DBC29-7A0C-4AC0-A42D-10EC70678526} (Word Cubes Control) - http://www.worldwinner.com/games/v44...e/wordcube.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v61/swapit/swapit.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://www.worldwinner.com/games/v51...ol/h2hpool.cab
O17 - HKLMSystemCCSServicesTcpip..{50DA85AA-3B1B-4304-A4B7-6D9F2958C486}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:Program FilesCommon FilesAOLACSAOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:Program FilesCommon FilesAOLTopSpeed2.0aoltsmon.exe
O23 - Service: ewido security suite control - ewido networks - C:Program Filesewido anti-malwareewidoctrl.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:Program FilesSunbelt SoftwarePersonal Firewall 4kpf4ss.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:WINDOWSsystem32oneLabsvsmon.exe
Also, When booting into safe mode to run my PC Tools AV, SpyBot Search and Destroy, AdawareSE, PC Tools Spyware Doctor and Ewido Anti-Malware. My CPU usage is at a constant 100% when and, only when, I am scanning with PC Tools AV. It takes about 6 hours to scan my whole computer. Is there any way I can lower my CPU usage?
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Dec 31, 2009
I have a Dell Dimension 3000 running XP Professional. I have an 80G HD and 2GB RAM. I have downloaded and attempted to install Mediaplayer11.On the reboot I get the dreaded blue screen with the error 0X00000019 (0X00000020, 0X8A3400270, 0X8a34002A0, 0X1A060006) I then have to go to the safe mode and do a system restore
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Jun 4, 2010
I have a Toshiba Laptop with Win XPPro. Won't boot-up to Windows. I first get a blue screen error message and then a black page with options: Safe Mode- Safe mode w/ Networking- Safe Mode w/ Command Prompt. None of these work; when I select one it just cycles back to this menu. I tried Win Logo Key /r but nothing. I can get into Set-Up. The computer was acting kind of fishy before it quit; the cursor would start moving left across the screen and I couldn't control it. I would shut-down and it would be ok, until it happened again. I did a Restore to try to repair it but the next time I turned on computer
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Aug 18, 2007
I changed the BOOT.INI section of msconfig to boot windows in Safemode. Upon getting in Safemode, the computer finally recognized USB devices and the CD drive again (wasn't doing so in normal mode). So, I insert a Windows XP disc, used the Advanced install mode (the one that overwrites the previous installation of Windows), and everything seemed to be going great.
However, the machine restarts and tells me this "Windows XP Setup cannot run under Safemode. Setup will restart now." and has an OK button. I click it, thinking it's going to boot into normal mode. Well, it doesn't. It boots up again, says the same thing.I click OK.Restart.Again.OK.On and on into infinity.
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May 31, 2008
I'm pretty sure I had a trojan or something cause my computer kept getting worse. I tried several scanning programs but none of them cleared it up completely.Anyway, now I can't even get past the windows loading screen, and if I try to log in through safe mode, I get stuck at the screen that says "SyS.multidisk" or something.Is there any way that I can log in dos mode or something and completely wipe my system clean and reinstall windows xp? I don't have the disk, it came with windows XP already on it. I don't care if I lose all my files, I just want a working computer again, free of any trojans or anything.So, can I somehow log in dos mode or something (I don't even know how to do that), wipe everything clean, including whatever virus screwed up my comp, and reinstall windows XP without the disk? I'm assuming I have a copy of windows XP saved on my hard drive or something, cause my computer came with windows XP already installed and they didn't give me a disk.
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Mar 7, 2010
I had my laptop fixed due to windows xp not starting up. My laptop will load data cd's i.e. excel, word ete, but it won't ...
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Aug 25, 2007
1. My desktop remains blank without any icons.
2. clt+alt+del shows all choices except task manager - so I am allowed to reboot and shutdown
3. When I enter in safe mode cannot see desktop nor icons
4. Ran Norton Antivirus 2007 boot with CD - no virus found
5.Prior to crash desktop went RED, hence I rebooted and then the issues.
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Oct 15, 2009
PC was rebooted and this message showed up. I couldn't get to safe mode so I put the XP disc in. I got to the D:winint dir and tried to run bootcfg to scan for the boot file. It came back that it couldn't find it. I was able to see the dir's and data on the 2 drives. I ran chkdsk to see if that would solve the problem, it didn't. Do you think this is a BIOS problem or a missing boot problem. If it was the BIOS would I be able to read the drive. Looking for a fix without destroying everything.
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Mar 14, 2010
My computer randomly started displaying this error upon start up a week ago and I have no clue what is causing it. I googled it and seen that it could be caused by a linksys wireless router, one was installed on the system before, but has been uninstalled for quite some time now. Can anyone help me correct this or at least help me figure out what is causing it?
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May 30, 2007
I was wondering what the difference was whether you had a program load at startup (by checking a box within the program to have it load when the computer boots) and unchecking that box but moving a shortcut to the programs executable into the startup folder on the start menu.
Is there any difference?
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Jan 15, 2008
Was never able to restart after that. Normal boot shows the windows initial screen, but eventually just restarts, safe mode does the same thing whether it's with network, command line or plain safe mode. Last known good configuration does the same.Needed to use a file so decided to remove the HD and re-install to another PC. I did have access to the file in question but now I'd like to fix the problem.
The other system uses AVG. I started a scan and it detected Cekar.d (A0003977.exe, wdfmgr.exe and initially ntldr.exe), Dropper.Inor (ntdetect.hta, A0003979.hta), PSW.Generic5.ABVW (ctfmona.exe), PSW.OnlineGames.AAFI (ctfmonb.exe), PSW.Generic5.AFYK (ctfmond.exe), PSW.OnlineGames.ZWT (LotusHlp.exe) and some others but for whatever reason the scan stopped. I restarted it and now the AV still finds most of the threats it was seeing before but not Cekar.d. in the ntldr.exe file.
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Sep 10, 2008
Does anybody know how to permanently remove this box from my computer?
everytime i click ok to remove the box it re-appears anytime when i use my computer again.
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Jul 2, 2010
Computer has been very slow in logging in and shutting down. Also my computer has been freezing for atleast 20 seconds or more until I have to just shut it down. I also found last night that my Malawarebytes scanner found this "Rogue Installer" which I deleted. My computer is still running slow to shutdown so I'm not sure if this program is still in. Actually, for a few months I had been having some trouble(intrusions) with some type of virus. I wanted to try to clean the computer on Safe mode. I tried numerous of times by clicking fast or holding down the f8 key for safemode but nothing happens. My second option was mscongfig box but I found there was no "BOOT. INI" option. I'm not sure if there is a way to restore this option?
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Sep 16, 2005
I put an older Samsung CD ROM in a computer I just built, then installed Win Xp on it using this same drive to do the install. After installation I tried to use the CD ROM to install software, and it will not load the disc. When a disc is loaded the cursor shows a disc as if loading and does this several times but does not load. When using the tool bar desktop shortcut menu and placing the cursor on the drive when accessed here it always shows empty. It is recognized in the device manager and shows to have no problems. Ran the troubleshooter with no success. Checked out Doug's Tips and Tweaks and nothing there helped.
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Sep 30, 2005
I am having problems getting windows to load on my friends pc, when I boot up I am getting a blue screen saying unmountable boot volume, I have tried to reboot using the 6 disk option which then takes me to the recovery console once I enter R and typr in the chkdsk /p (have tried /r aswell) I get the following message: autochk.exe could not be located in either the startup directory or the cdrom drive.type the full path <including drive letter> for the location of autochk.exe
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Aug 29, 2006
I have been trying to install my scanner and everytime I put the CD for the scanner, and hit run to load it up, nothing happens, I tried both the cd and cd/rw drive and nothing.I also checked the device manager to see if everything was there and it was.
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Dec 27, 2005
shuting down the wrong way I guess and now i try to start my kids computer and it won't load windows at all...it did have windows 2000 xp but now when i turn the computer on it just says windows cannot be found, what in the world did he do to it, and how can i fix it.just to let you know I had the PC built and mailed to me, so I don't have a windows cd to reinstall, and can't seem to find one from anyone, if in fact I need to reinstall
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Feb 14, 2005
I am running Windows XP Pro and it will not load properly. The Windows logo comes up with the progress bar running underneath and it will just stay that way for hours. Nothing ever loads. I have to use the F8 menu and use the "last known good config" to use the system. I have gone into the repair mode and run a chkdsk and fixboot but nothing is helping. I also updated to the latest BIOS just to be sure but the problems stays.
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Sep 13, 2010
I have a laptop with Window 7 core i3 RAM 4 gb and 500 gb hard disk with 1 gb grafics card. Can i load Window XP in it.
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Jul 15, 2010
Turn it on, and thats when it started I get passed the BIOS and before the Windows Xp loading screen i get this "WindowsSystem32configsystem cannot load, its missing or corrupted yadda yadda yadda.I followed the steps on this guide provided by microsoft, I get passed step 1, but it never asks me any of the Administration stuff. After all the copying and deleting of those files, i reboot. It gets me to windows, but its in 800x600 resolution and blue background . I click start and the top says "owner". I cant run antivirus or anything because it says i dont have permission. So i restart and hit F8 when the screen is at the dell screen loading the BIOS not the windows loading screen, F12 or F2 didn't have safemode as one of the options .The guide said to use F8 so i did) and i get more error messages.Same spot where the first problem started, i get a whole bunch of stuff about my computer and dell. At the very bottom, it says "Keyboard failed" It loads to the next screen where it has the normal menu when you try to enter safe mode and the keyboard seizes to work. I'm stuck at "run windows normally" and none of the arrow keys work.
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