Cannot Clean Up Laptop And Freezes When Rebooting
Apr 17, 2007
This is for my LAPTOP,which is separate from my DESKTOP problem I am having.With everything I'm going thru with my desktop, I am wanting to make sure my laptop is in working order, cause if it goes down, I'm screwed.So in following the directions I have been given to check things on my desktop, I've also done so with my laptop.(Note: The SP1 problem has been fixed. However, the problems in Red are still in existence)I have tried installing SP1, however every time I try, I get the "file atapi.sys is open or in use" message. I have even booted into safe mode and got the same error.
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Nov 2, 2009
I recently aquired a Toshiba M35X-349, I don't know the history of this laptop. I put a hard drive in it and loaded OS system from recover disc. The problem is that after I instaled OS the computer will boot all the way to showing desktop, then it will reboot after about 60 seconds. It does this over and over. I did manage to reflash bios with version 2.0. I can start it up in safe mode with networking and the thing runs fine, no rebooting. Ive tried re-installing recovery disc and tried just installing windows only and get the same results, I even tried another known good hard drive.
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Feb 2, 2008
I have an HP Pavillion DV2047cl laptop. It just kept rebooting itself when I tried to start it up so I tried to do a system restore with the disks that came with it. It worked for about a day now it won't boot up. It says INF file txtsetup.sif is corrupt or missing, status 14. Setup cannot complete. Error message 12544. I tried doing a system restore again but it stops partway through. Does anyone know what else I can try?
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Dec 10, 2004
I have XP Home, and every time I run Disk Clean-Up, the program kind of freezes. I make sure to have no major tasks running and sometimes I don't even touch the computer while it's running. But it freezes.After I cancel it, my computer goes soooo slow, so I in the running processes using Ctrl + Alt + Delete I notice that my computer is at 100% usage, and that the Disk Clean-up is still running even though the window has been closed and the task has been canceled.What can I do so it stops this? How can I successfully run Disk Clean-up?
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May 10, 2005
My friend has a gateway computer, little more than a year old with Win XP on it and complains that the entire computer is moving too slow. I suggested to do a disk-clean up, defrag, etc. first and she tried, but she said that the disk-clean up will just hang and if she tries anything else even to cancel it, the system will freeze up.Any ideas? Is it spyware? Or should she just do a whole reformat?
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Jun 29, 2005
I have made two clean installs of Windows 2000 Professional today trying to figure out a problem. It all started with my first install. It was behaving funny, freezing on startup (after desktop icons loaded) every other reboot or so. I put the latest Via chipset drivers on there, and nVidia video drivers (to get out of 16 color mode) and then the freezing upon boot seemed to stop. Is something somehow messed up in Windows 2000? I'm not sure where to go from here.
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Jan 26, 2008
I have a Seagate Barracuda ATA IV model ST380021A. Don't know if it's SATA or not. I have a SOYO SY-P4VTP M/B. After I do a clean/new install on a formatted drive, (I even installed the SATA drivers that came w/ the mobo just in case) the computer freezes on reboot after the initial installation where it says "Setup will continue after reboot" or something like that. @ the bootscreen with the logo, the bluish bar scrolls a couple of times and freezes. Does anyone know why? I tried installing at a friends house and it worked fine so I know it's not a harddrive error but I place it in mines and it doesn't work so I create a new install and same problem.. I know it's not a temp issue since it's running < 100 F. THis is a genuine copy of XP. Just in case I used my friends.
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Feb 1, 2005
So in the next couple of days, I'm going to be recieving my first laptop. And I want to know what steps I would need to take to completely reformat it, set up partitions, install XP Pro and install whatever you think would be the best applications for everyday use. Perhaps this is just wishful thinking on my part, but I also have assumed that it is possible to somehow create a backup file (on DVD, my other computer has a DVD writer) that lets you automatically install all these basic features whenever you reformat the computer (I also have heard this is called a ghost). The big problem I have is that I do not have a floppy disk drive. which I can't help but think may make the process a bit more difficult.
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Aug 15, 2005
What's the best way to clean the new Ultrabrite laptop...smooth and glossy...screen? I've always used distilled water and a soft cloth on my laptopscreens, but it's hard to make them smear-free when drying, and it's even harder on a glossy screen.
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Jul 14, 2010
how do i clean the hard drive on a laptop and pc, they are both very old and i just want to be sure that no personal information is left before i recycle them.
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Dec 28, 2007
I just recently did a reformat and clean install of windows (to get rid of all the dell bloatware that came with my laptop, clean the registry, etc). Problem is, now programs are opening really really slowly. For example, photoshop is taking a super long time to open, it used to be much faster.Internet/Firefox seems to work fine, but in general I can tell something isn't right. I'm pretty confident it's not a virus/malware problem, as I just reformatted, did a new install of windows, and have had zonealarm running from the start (and yes, zonealarm was running all the time previous to the reformat).
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Jul 7, 2010
My Acer Netbook freezes randomly without any reasonable cause.
I wonder if anybody knows some logging software which can tell me what laptop was doing when it freeze?
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Jul 26, 2010
I need a help from this house, whenever am using my HP 550 laptop on light, it perform excellently, but immediate i unplug it from the light (AC), it will just automatically freeze, until i power it off and replug back to AC. pls it is laptop and not desktop , pls i need some one to tell me what is wrong and how to fix it up. I've run XP, VISTA and Windows 7 on its all the same thing, it still freeze at all that
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Mar 5, 2007
I need some help. I have a Compaq Presario 715us laptop that I just added 256mb of ram.Since then the laptop freezes and the only way to get it back is to hold the power button.It will run from between five minutes and four hours before it freezes. If I remove the new Compaq ram all is well. It is the correct ram per Compaq. I've run looping diags on the ram and they all pass.
I've spent hours on the phone with the clueless folks at Compaq. I've called Kingston to see if they know of a problem, and they didn't. There are no logs associated. I've changed hard drives and reloaded xp with all the updates but it still locks up.I searched the web and found tons of posts on the HP busines forum site of people with many models of Compaq laptops freezing after adding ram. They used all different ram other than Compaq's. They were from three years ago. They found that if they removed xp patch Q811493 in sp1 it corrected the problem. They said that this patch was rolled into KB826939. I've searched for both of these on my laptop and found neither. I've checked add remove programs with show update checked and it isn't there. It may be in SP2 or it may not be related to this issue in my case.
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Sep 22, 2008
It's about my Acer laptop (model 5672) with Windows XP Pro SP3.
The problem with the laptop is that he randomly freezes. It can happened each two days or each 5 minutes. It doesn�t matter what program I�m using. When he freezes, I need to turn him off by pushing the onbutton.
When I want to reboot he refuses. He powers on, but when he should be showing the white Acerlogo screen (splash screen?), before the booting of Windows, nothing happens and the screen stays black.
The only thing I can do is power him off and start over again. But when I power him off, I noticed that at the end, the dvdwriter makes a lot of noise.
Only after a while or a lot of trying (on and off pushing on the button) he boots.
The not appearance of the white Acerlogo screen (splash?) at the beginning of the boot process tells me this isn�t a software problem.
I also have to mention that he went back to the factory 3 times in 3 weeks. The first time the hdd was changed, second time the RAM memory was faulty. The third time, they said they "tested complete system=>system OK No trouble found".
how can i fix this problem?
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Apr 23, 2010
an icon in the shape of a folder with what looks like the "gear" symbol is on my task bar. The "title" is that of the front page of my website. I have tried to remove the item, but when I either right or left click on it my laptop "freezes." Everything, including Task Manager, curser, the works. I have to shut down with the power on-off switch.
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Aug 19, 2008
i just need some help my laptop has frozen it wont comr on after the boot screen can any 1
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Jan 3, 2009
I had Windows Live Update on, and it was downloading and installing Service Pack 3.
But almost at the end, the download got cut off on its own, even though my internet connection was still on, and the laptop froze. So i restarted it, and although now it says i have service pack 3, i seem to be having problems.
It doesn't install itself on startup, it only tries to installs, then it says i have an error somewhere.
I tried downloading it manually from both microsoft.com and from another website, it's a 316MB file, using Download Accelerator Plus. Both time it would reach to the end, tells me its 100%, but keeps downloading as if nothing happened. I end up reading: "325MB of 316MB" and stuff like that.
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Sep 5, 2007
my laptop froze...i turned it off and thats here the problems began. long story short i had to replace my ram. i reinstalled xp and couldnt get online at all. i took it to the comp. repair place at my school and they told me 2 conflicting stories. they got my laptop able to connect to wireless but it blue screens after about a minute or 2. the screen flashes the blue screen but doesnt stay up and the laptop turns off. my power adapter doesnt charge the laptop unlessyou jiggle it and move it in a certain area...he said this makes things woese and is all due to the motherboard being fried. thing is this has happened before even when my laptop was working fine...i had to jiggle or move the adapter plug around until it held a charge. i have windows xp and my laptop bluescreens as i try to go online. is there a remedy to this.
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Aug 13, 2007
I have a laptop that was given to me in bad shape. When I turn it on, it almost immediately freezes, even when not connected to the internet. This makes it impossible to run a virus scan or anything. My ? is, what can I do to fix this problem. Even if I have to lose everything on the computer, I don't care cause I want to start fresh with the computer anyways.
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Mar 25, 2007
my sony vaio is up for a fight trouble is it just sit's looking at me'',WHAT YOU GOING TO DO NOW'' I know what i would like to do.I use reg cleaner tell's me will fix problums such as freezing think it's a windup Each reg cleaner tell's me you have 900 hundred or 450 problums would cost a fortune have posted the freeze befor do you have the answer or is this fight over.
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Dec 11, 2007
I decided to "reinstall" Windows XP on my laptop. I stuck the reinstall disk into the computer and let it go. After about 1 hour of "reinstalling", the computer restarted, after that, the window was only one half the size and I couldn't change the monitor resolution size. (but, it showed the old desktop information so I knew right away that I hadn't actually reinstalled to the original state, but just reinstalled over the current desktop).
I restarted the computer to see if the window screen would enlarge to the full size. It did return to the full screen size, but Now, it freezes at the part of startup where the screen says "Windows is starting up". I left it on for 20 minutes and it was still frozen. SHould I insert the Windows XP disk again, to start over or what? Or click reboot after hitting the F2 button??
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Mar 1, 2008
I have a refurbished IBM T40 laptop. I don't remember dropping it, but each time I move slightly if I am not working on a hard surface, the system freezes with a bunch of multi colored lines. Sometimes vertical or horizontal or mixed.
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Oct 26, 2009
I got blue screen of death on my laptop and it keeps on restarting before the window can actually boot up. It show's this message and reboots every single time when starting up Windows XP. I tried recovering the windows from the Recovery CD but it goes to the Gateway Symbol n freezes there and I have to restart the system every single time and try to boot from the recovery CD. it goes searching for recovery date on the hard drive and if not found any it will boot the recovery cd. but it goes to this scan and just freezes there with running the recovery data from the cd.
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Apr 14, 2008
My computer:Toshiba Satellite M35X-S32980GB Hard Drive 480MB RAM Windows XP About a week ago, my laptop started freezing up a few minutes after I turned it on. Couldn't do Control-Alt-Delete, just had to press down power button for 10 seconds. I managed to get it to stay on long enough to copy my important files--it never locked up while I was copying files onto a CD, but almost always locked up immediately after I ejected the CD. Sometimes it would restart on its own rather than freezing up. Twice I saw a blue screen flash with some text on it, but it was too quick for me to see what error messages it had. I noticed also that it started saying that it had found new hardware on my computer and tried to install it. The new hardware that it said it found was: VIA OHCI IEEE 1394 Host Controller.I searched some forums for possible causes, and saw that someone had a similar problem and that their computer worked when the CD/DVD drive was in use--I've found that works for me too. It works totally fine as long as I have a DVD in the drive playing or on pause.
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Aug 24, 2007
A while ago my pc started randomly freezing when i booted up, usually have to reboot three or four times before it works properly, i guess i must have a virus or something but no scans i run pick up anything obvious. Also when i try to shutdown, the screen freezes on the "Windows is preparing to shut down" screen.
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Jan 11, 2008
My computer is in perpetual reboot mode. It opens windows and as the programs are loading it will suddenly reboot itself. The problem started after I tried to install Koday Easy Share digital frame software.
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Feb 6, 2005
I got XP PRO sp2 a few weeks ago and microsoft has downloaded their automatic (hot fix) updates about 20-25 times. The last download failed and the the message read that I would have trouble booting XP because of that failure. Well, they were right because now Xp will not boot up-- it just keeps rebooting.
To try to correct this I have tried to use my XP CD to repair it but it asks for a password from an administrator-- that's not me
I have tried F5 to get into safe mode, safe mode command prompt, last known good configuration..., and debugging mode and nothing works.
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Mar 28, 2010
I start up my computer and then after a few minutes later, my computer screen goes black and automatically reboots on itself. After reboots it somehow hangs on me before getting into the login page of xp accounts.
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Oct 17, 2007
This has been going on for a couple of months now.The PC would just reboot all of a sudden, usually when we pop in a CD in the drive, or log on to another user account. When we try to turn the PC on, it takes about 5-10 reboots before it goes on to the Windows logo (or whatever you call that). I'm worried that it might be a virus. I tried Trend Micro's Online scan and left it for a while only to find that the PC reboot in the middle of it, and now, I can't get the scanner to work anymore (I keep getting this error message.) Also, to be honest, we usually leave the PC on for days on end, so overheating might not be so out of the question. Aside from overheating, I just wanna know what else we have to troubleshoot for regarding this problem? Is it possible that a virus is causing it? That's all, I just need a troubleshooting checklist.
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May 9, 2005
The problem is it will not boot. It only shows the first screen where it tells you the type of processor and bios chips, it gives the cpu type, then I guess it tests the RAM, the cache sram, then system bios shadowed,then video bios shadowed, then it states the hard drive, then cd drive and the last thing on the screen is " mouse initialized" then it just keeps restarting over and over. If I try to go into safe mode, it does give me all the options, however when I choose safe mode, it just goes into that same screen since it is the begining of the boot and it keeps restarting again. He is running windows xp, I tried to do a repair install but I guess I have a different version of win xp and it doesnt give me the option to repair.
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