Gateway Laptop / Turn It On It Almost Immediately Freezes

Aug 13, 2007

I have a laptop that was given to me in bad shape. When I turn it on, it almost immediately freezes, even when not connected to the internet. This makes it impossible to run a virus scan or anything. My ? is, what can I do to fix this problem. Even if I have to lose everything on the computer, I don't care cause I want to start fresh with the computer anyways.

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I got blue screen of death on my laptop and it keeps on restarting before the window can actually boot up. It show's this message and reboots every single time when starting up Windows XP. I tried recovering the windows from the Recovery CD but it goes to the Gateway Symbol n freezes there and I have to restart the system every single time and try to boot from the recovery CD. it goes searching for recovery date on the hard drive and if not found any it will boot the recovery cd. but it goes to this scan and just freezes there with running the recovery data from the cd.

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I have a Gateway 7210XG Laptop which has worked perfectly since I bought it in January of this year. Until I allowed Norton anti-virus to install new virus definitions and application s/w yesterday morning. That install requested a reboot. I continued what I was doing instead of rebooting right away. When I was done I clicked on OK and the machine shut down. I can't be sure but I think I saw from the corner of my eye a message flash on the screen and it hung up.

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Dec 6, 2008

I have installed XP on my sisters Laptop which is a Gateway Model: ML6228 because she did not like Vista on there. Now I was looking on the Gateway site for Network Drivers for this model and the only one they had was for Vista only, Network Downloads

D20053-002-002.exe - Windows Vista (32-bit or 64-bit) Broadcom Wireless Network Driver version: 4.102.15.61 Supports: Windows Vista (32-bit) Note: This file contains the Windows Vista (32-bit or 64-bit) network driver for the computer models and components listed below. English, Japanese, and Spanish installation instructions are included in the file.

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Yesterday, I was half way through burning an ISO file to disc using [program name deleted my mod.] (have used this many times previously without a problem), when the computer froze. Nothing worked (mouse, keyboard) and the only thing I could do was turn it off at the power button. I left it for 10 minutes, started the computer up again and the (black) screen came up giving 'you need to reboot' and 'insert a bootable disc' messages. I inserted my Windows XP disc as it's the only one I have and don't have a bootable disc, and after while I was given 3 options - one was to repair, one was to escape and I can't remember what the 3rd one was. Anyway I pressed repair and after a minute or two it said it couldn't find the hard drive (or disc) so it was unable to repair and the only thing I could do was quit. After leaving the computer off for a period of time, I switched it back on and it came up with the disc scan screen details and went through the process quickly and it said one of the sectors had been repaired and it was 'back to normal' after that.

The computer is 4 years old (Intel Pentium 4/3.2gHz/1GB RAM/Hard Drive 149GB) and I've had intermittent problems with the CPU overheating due to dust etc which I've cleaned out from time to time (as you do) and all has been well.So, in total this has happened 3 times in 24 hours but on the other two occasions when it froze, after turning it off and leaving it for a couple of minutes, it came back again as normal. The computer seems OK when it's not under load (using the internet/emails/typing documents/photo editing) but the first time you ask it a big question (e.g. copy or convert a disc) it will freeze. Is this a CPU, hard drive or motherboard problem or any other ideas please.

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