Can't Get Past Log On
Jul 2, 2008
The computer is a Dell XPS 400 running Windows XP. It is unresponsive so I can't find any other information.As best he can remember, my 11 year old son says he clicked on a prompt to remove spyware and the computer went into sort of a coma. It can be shut down and turned on using the on/off button. When turned on, it goes through the initial start up and brings up the screen that asks which user to log on. We cannot get past the page this page. Once a user is selected, the screen goes say XPS and Dell and will not advance further.I've looked through the posts to find out how to get on so I can post a hijack file but haven't seen a way to get in when the computer is like this. Please point me to some instructions on how to get started.
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Oct 30, 2006
I have ran it several times yet it doesn't go past 19% defragmented.
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Dec 21, 2007
I won't get past the Welcome Screen. I click on my Id and just says loading personal preferences. Right before that happened, I working on my comp. and just froze, so I turned it off and then when rebooting that happened. I have windows XP and haven't messed with the configuration settings, the only thing that I did notice was when I was changing my background picture, I guess that's when it froze. I have also tried starting it in safe mode, but the same thing, just freezes when in the welcome screen.
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May 8, 2008
My ACER Aspire pc won't boot past the Windows Logo. I tried to boot in safe mode but had the same problem. I am running XP home addition. It just keeps going round in circles, I get the Acer logo, then Windows and keeps repeating itself. I tried all the f8 options ie safe mode and starting from last known config but to no avail.
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Apr 28, 2008
I have tried repeatedly to download Webroot Window washer ver 6.5 to my wife's computer. For some reason the download arrives with the select language menu vacant. When you click on the dropdown menu, it is also blank. You cannot continue past this screen. My wife has McAfee Virus Scan and Spybot Search and Destroy plus the firewall that Microsoft supplies. Could these interfere with the download? If so, how do I temporarily disable them so I can download Window Washer.As an alternative, can someone suggest another program which will function like Window Washer?
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May 23, 2009
my PC will not start up any more. So i decided to re-install windows XP. The problem is that when I click on safe mode or any other option the computer freezes (after the scripting occurs) and I cant do anything after. Any ideas how to get around this and install windows XP correctly?
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Apr 28, 2007
I am running Windows XP media edition on my Toshiba Qosmio Laptop.Currently when I startup I can get only as far as the windows starting screen with the little timer bar flowing but it never goes any farther. All I can do is power off and then start in safe mode.I have tried system restore to several points in the past to no avail. I think the problem may be to do with display drivers as it started shortly after installing Battlefield 2 (a little too advanced for my machine!!) which comes with some nvidia drivers. I have re-installed the drivers that came with the PC and this hasn't worked.
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Jan 14, 2009
When I turn the computer on, it goes straight to the login screen, when I click on my name, it just tells me it is loading personal settings, and then it logs me off, then I'm right back where I was. I cannot even get into the computer.
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Apr 2, 2008
Unable to get past the windows log on. Quote. The system could not Log you on. Make sure your User name and domain are correct, then type your password again using the correct case Unquote. (I used the enter key as the password when setting pass word up.)I am using w.XP Prof. with an ASUS 47V133 AGP Pro/4X motherboard. part of the KT4AV Series.I have been having a series of problems lately, including loss of sound (built in sound card) and also no LAN connection for broadband. (also built in - tried a new card but no change) main problem is I cannot get into it at all now.
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Apr 30, 2010
I have an HP Pavilion 700 and I cannot get past the HP screen when booting up. What can I do to get to my desktop and if I ran a recovery would I still lose all my pictures? I need my pictures off first and then I can reformat if need be.
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Apr 21, 2007
I am experiencing an error with Windows XP in that when I click on any user name it will not let me go any further. The user name is highlighted and the hourglass appears but then nothing. Any ideas? Also is there some way I can by-pass this screen, for example by using DOS or holding down a button?
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May 23, 2010
I have a piece of hardware I use for cutting (scrapbooking thing) and I spent a BUNDLE of money for it ($400) a few years ago. Problem is, Xyron (company) stopped making updates for it past Vista 32. Now here I am with a Dell Inspiron 1545 loaded with Windows 7 and have no way to run the cutter unless I pay Xyron $100 for the new software.Back in 2002, I had a Dell desktop (no longer in use) and I still have the installation CDs for XP from that system. Is it possible with this 1545 to put BOTH Windows 7 and XP on it??? ANDDD....can I use the CDs from the Dell desktop for the installation?
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Sep 26, 2004
Have a friends computer which had many spyware and trojans. Cleaned with adaware, spybot, cwshredder, trojan hunter, cleaned out cookies and temp internet folder. Lastly I ran defrag. It was after defrag that I encountered my problem. When I re-started the computer, it would take me to the login screen and ask me if I wanted to log in as the user or administrator, I chose user. The screen would say "loading your settings" then the desktop background would flash then it would go back to the login screen saying "saving your settings." Tried to start in "safe mode" and in "last known config", however, this problem would occur in all modes.
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Jan 2, 2006
1st, computer will not boot up unless I unplug the power cord for about 5 min.Then, when I plug it back in, and turn on the computer, it says "choose which windows XP startup you want to use".When I let the time run out for the automatic start, it brings me to another screen. Sometimes the screen is just blank and other times it says "Sorry windows XP could not be booted up" because of some new software updates that was added recently.Then it shows options for all the ways to boot up my computer.And it recommends that I choose last working mode.So I go to that and it either freezes or brings me to my main microsoft office screen and at this point it has the loading bar going across.This either brings me to my main screen or this freezes.I've tried several times and have gotten to several different points but ultimately it freezes.
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Jan 2, 2008
Can someone tell me how to get past a administrator password at stat up please, or how to change it?
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Nov 8, 2009
I left my computer in "suspend", and when I sat again, it was frozen at my BIOS screen. Each time I try to restart it, it goes straight to that screen. I can't even access my BIOS settings (pressing keyboard buttons doesn't work). Nothing changed when I placed my XP disk in the ROM drive.
I'm using an ASUS mobo and AMD processor (sorry, I can't recall the particular models right now). I have not changed any hardware or installed new software recently except anti-virus definitions.
Does this sound like a motherboard or PSU issue?
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Nov 8, 2009
I left my computer in "suspend", and when I sat again, it was frozen at my BIOS screen. Each time I try to restart it, it goes straight to that screen. I can't even access my BIOS settings (pressing keyboard buttons doesn't work). Nothing changed when I placed my XP disk in the ROM drive.
I'm using an ASUS mobo and AMD processor. (Sorry, I can't recall the particular models right now.) I have not changed any hardware or software recently.
Does this sound like a motherboard issue?
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Jun 8, 2008
I can't get XP Pro to get past "Setup is starting Windows" ,to allow me to format.Loads all drivers up to that point,then the error in above post.Pressing F6 or F10 to install 3rd party(XFX MB drivers) has no effect,and Alt-F2 ultimately gives error also.S prompt is no joy also.Tried F8 for Safe Boot and no joy.Cleared CMOS several times.All drives are there in CMOS. All RAM (4 Gigs) is detected I raised Memory voltage to 1.9 volts standard for my ram),and raised FSB to 1600 Mhz from 1333 (standard also).Put timings to standard 7-7-7-24T Tried Memory linked/unlinked/Auto/1T/2T I Tried only 1 SATA drive,and 1 Gig of RAM with 1 DVD RW /2 drives and 2 Gig of RAM,I Enabled standard RAID for each and every drive and ultimately disabled them cause I want the XFX 790i ultra motherboard RAID Drivers.
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May 13, 2007
I have a compaq presario 2500 laptop with windows xp home edition sp1 installed. I had left my computer at the desktop screen to go do something and when I came back avast antivirus had come up with a message saying that one of my files was infected with a trojan. i believe the file was stored in the system or system32 folder. anyways, it had reccomended me to move the file to avast's "virus chest", so I did. and i went ahead and worked on my laptop as normal. then after shutting my computer down and starting it back up later in the day, i found that my laptop would not load any further than the blue "windows is starting up..." screen. i let it sit there for about 30 mins. so then i went to my desktop and started researching my problem on google. i tried going into safe mode, but it still gets stuck at the same screen.
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Feb 19, 2009
After a visit to the wonderful land of pornography, my dell (about 5 years old) has decided that it doesn't want to boot past the loading screen. Just before this happened, I booted up and the screen froze on the desktop, flashing some distorted lines across the center of the screen. I have tried rebooting multiple times and running diagnostics, but nothing appeared wrong. I'm going to assume its virus related.
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Jul 1, 2005
when i start-up in either normal or safe modes, I get past the XP logo screen with waving flag, then I go to the screen with each user listed out, except the users aren't listed and there's only an off-center XP logo and I can't get in to anything - and i can't do system restore because I can't get a Start menu or anything.
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Feb 14, 2009
I copied my laptop hard drive with Norton Ghost 14 to a larger HD and installed it onto my Dell Inspiron 9300. It starts with the Windows XP screen with the loading progress bar and gets to the blue screen with Windows XP and just stalls, won't load. I can get it into safe mode but it gets to the same splash screen and stalls again.
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Oct 12, 2007
I'm working on a Dell Inspiron 1000 that won't boot past trying to load the Mac address. Here's what I get with powering on: SiS 900 PXE Boot ROM v1.09b Hook Int18. CLIENT MACK ADDR: 00 0F 1F BC 5C EA GUID: 44454C4C-3400-1059-804C-C8C04F4C3431 DHCP ... (It sits & spins for a few seconds here.) PXE - MOF: Exiting Intel PXE ROM.
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Mar 16, 2010
if you right click on on your task bar than click on properties, than on customize tub under taskbar, than you can see the past items listed in customiz notifications table, so how i can remove these items?
thank you in advance
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Mar 31, 2005
I have a winbook Si2 that i recently put XP pro on it worked fineat first after a few days it would not boot up past the windows blue welcome page the same thing happens in safe mood.how can i get it to boot to the desk top?
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Mar 18, 2007
MAJOR problem trying to install windows XP pro. After rebooting I keep getting to the same screen the "welcome to setup" screen, where I hit ENTER , F8 at the EULA, then I see the partition list.At this point regardless of if I hit ENTER for the selected partition, or delete and recreate the partition (and reformat to NTFS), it loads files from CD, then reboots and takes me back to the same screen.
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Feb 21, 2005
I am running my computer with windows XP. I cannot get it to get past the main page (desktop) when I go down to the task bar where it says START i get an hour glass. I cannot click on any of my desk top Icons and have them do anything and I cannot go into the start menu. I have tried control, shift, escape to see if I can run off a cd this could be of help if a cd is needed to fix the problem. I did try to boot the computer off of a disk thinking perhaps I had a virus (I still think that might be the problem) but I was unable to do this. I reset the boot to start from disk and when it started in dos and gave me my 4 choices I chose boot from disk then it said press f1 or f2 to continue. I pressed F1. when I had the Norton anti-virus disk in there it gave me the choice for normal startup or start up from disk. I tried to choose start up from disk but it wouldn't let me. I tried this several times with 2 different versions all with the same result. My 30 seconds ran out and it started up normally and then got stuck on the desk top page. I tried the same boot with the windows XP disk hoping that it might have a diagnostic bit to it, but no luck I chose boot form disk and it still went to the desk top page and got stuck.
Anyone with any information or suggestions on what I might do would be greatly appreciated. I would hate to think that I will have to take it in somewhere only to have them wipe my drive. I have e-mails on there that are very precious to me and if for nothing else I would like to keep those besides have a computer I can use!! I do have some sense as to how things work even though I don't always understand how it happens or what I actually did. So, if you could explain in not too techie language I should be able to get it!
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Dec 27, 2005
Something managed to download past McAffe Virusscanonline, Spybot search and Destroy and AdawareSE. Here is a copy of HJT log
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Feb 23, 2004
Here's the question: How do I get rid of the "Past Notifications" in my "Notification Area"? I'm running Win XP.
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Dec 11, 2007
I cant get past boot screen into windows with out the password. (computer description) HP 6630 Pavillion with WIN 2000 Pro, both floppy and CD inputs.
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Apr 20, 2005
How can I get past the logon message screen when it is asking for a password
and I have never had a password. I did a Window-Washer and rebooted and it
is saying I need a password to get in.
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